1. The SHRM Body of Competency and Knowledge, page 44.
2. Ulrich, David. Human Resource Champions: The Next agenda for Adding Value and Delivering Results. Boston: Harvard Business Press, 1997.
3. Williams, Jodi. “What changes in the workforce mean for the future of workplace design.” Work Design Magazine, February 9, 2017.
4. https://www.nytimes.com/2010/05/03/business/03merger.html
5. Inside HR. “How HR can fill the accountability vacuum,” https://www.insidehr.com.au/how-hr-can-fill-the-accountability-vacuum/, April 7, 2014.
6. 2013 Global Innovation 1000 Study, Booz & Company. https://www.strategyand.pwc.com/media/file/Strategyand_2013-Global-Innovation-1000-Study-Navigating-the-Digital-Future_Media-Report.pdf.
7. Ulrich D., and W. Brockbank. The HR Value Proposition. Boston: Harvard Business School Press, 2005.
8. Becker, Brian, Mark Huselid, and Richard Beatty. The Differentiated Workforce. Boston: Harvard Business School Press, 2009.
9. The SHRM Body of Competency and Knowledge, page 45.
10. The Office of State Personnel, North Carolina, March 5, 2008.
11. 2015 SHRM Learning System for SHRM-CP/SHRM-SCP, Figure 4: Performance Problems, page 82.
12. www.eXporance.comblog. November 14, 2013.
13. 2015 SHRM Learning System for SHRM-CP/SHRM-SCP, page 84.
14. 2015 SHRM Learning System for SHRM-CP/SHRM-SCP, HR’s Role in OED, page 86.
15. https://www.turknett.com/services-and-tools/organization-development/cultural-assessment-and-change/
16. https://www.shrm.org/resourcesandtools/tools-and-samples/toolkits/pages/introorganizationalandemployeedevelopment.aspx
17. Ibid.
18. www.referenceforbusiness.com/management/Gr-Int/Group-Decision-Making.html
19. https://smlr.rutgers.edu/sites/default/files/documents/faculty_staff_docs/UnderstandingTheDynamicsofDiversityInDecisionMakingTeams.pdf
20. https://hbr.org/2016/11/why-diverse-teams-are-smarter
21. https://www.credit-suisse.com/corporate/en/media/news/articles/media-releases/2012/07/en/42035.html
22. http://smallbusiness.chron.com/relationship-between-systems-theory-employee-relations-22465.html
23. http://enterpriseengagement.org/newswire/content/8483139/iso-releases-the-first-standards-on-human-resources-practices/
24. https://www.villanovau.com/resources/six-sigma/six-sigma-methodology-dmaic/#.Wxhc_e4vyUk
25. http://www.ocai-online.com/about-the-Organizational-Culture-Assessment-Instrument-OCAI
26. https://blog.hrcloud.com/is-it-time-for-your-company-to-do-a-cultural-assessment
27. www.ocai-online.com/about-the-Organizational-Culture-Assessment-Instrument-OCAI/Organizational-Culture-Types
28. The SHRM Body of Competency and Knowledge, page 46.
29. Ebert, Ronald J. and Ricky W. Griffin. Business Essentials, Chapter 6, 10th Edition, 2014
30. ibid.
31. Kokemuller, Neil. “Definition of Tactical Planning in Business,” Houston Chronicle, http://smallbusiness.chron.com/definition-tactical-planning-business-14401.html.
32. “Strategic Planning: How can a skills inventory be used for strategic HR planning?” SHRM Templates & Samples, www.shrm.org, September 6, 2012.
33. ADP_NAS Effective Talent Management White Paper, www.adp.com.
34. The SHRM Body of Competency and Knowledge, pages 47–48.
38. Moskowitz, Seymour. Employment at Will & Code of Ethics: The Professional Dilemma, 23 Val. U.L. Rev. 33 (1988). Available at http://scholar.valpo.edu/vulr/vol23/iss1/7 as of June 3, 2015.
40. www.coachyourselftowin.com/
42. The SHRM Body of Competency and Knowledge, page 49.
43. The Promise of Big Data for HR, People & Strategy, 2014.
44. SHRM Learning System, 2017.
45. DIY Committee Guide. www.diycommitteeguide.org/resource/how-to-develop-policies-and-procedures, retrieved on August 29, 2017.
46. How to Develop an Employee Handbook. SHRM, May 22, 2015, https://www.shrm.org/resourcesandtools/tools-and-samples/how-to-guides/pages/developemployeehandbook.aspx, retrieved on August 29, 2017.