As this ebook edition doesn't have fixed pagination, the page numbers below are hyperlinked for reference only, based on the printed edition of this book.
A
Acceptance Criteria (AC) 50, 124
writing, elements 50
Accepted state 145
Actual Business Value (ABV) 180
Adjourning 6
Agile Manifesto 13
Agile organization
guiding coalition, creating 262
leading 261
SAFe®’s imperfect guiding coalition 262
Agile organizational change
approaches, anchoring 267, 268
gains, consolidating 267
short-term wins, generating 266
wins, producing 267
Agile organizational change, vision and strategy
Epic Hypothesis Statements, incorporating 266
ideas, collecting 266
ideas, evaluating 266
idea to EAT, pitching 266
Agile organization, guiding coalition
Change Team 264
EAs 265
EAT 263
leading change, implementing 265
NEDs 265
Objectives and Key Results (OKRs) 265
vision and strategy, developing 265
Agile Product Delivery (APD) 9, 117
Agile Program Management Office (APMO) 267
Agile Release Trains (ARTs) 9, 30, 75, 195, 199, 223
communicative 76
cross-functional 76
dedicated 76
maturity 77
Product Management 85
Troika 80
Agile Team iteration
day-to-day, within iteration 33
roles and responsibilities 21
Shared Services 30
SM/TC 24
System Team 30
types 29
Architectural Vision 155
Architecture Sync 81
in Kanban, example 122
integrated ART PI Objectives 146
recreating, in ARTs Space 146
tools 145
using, at sync meetings 147
using, during iterations 146
ART Events, Agile Team 44
Innovation and Planning (IP) Iteration 45
Iteration System demos 44
PI System demo 45
ART Events, Product Owner
Innovation and Planning (IP) Iteration 42
Iteration System demos 42
PI Planning Event 41
PI System demo 42
PO/ART Sync 42
ART Events, Scrum Master/Team Coach
Coach Sync/ART Sync 43
Innovation and Planning iteration 44
Inspect & Adapt (I&A) 44
Iteration System demos 43
PI Planning Event 43
ART Events and product management 102
ART backlog refinement 103
ART Sync 102
Inspect and Adapt (I&A) 102
Iteration System Demo 102
PI Planning 102
PO Sync 102
preparing, for PI Planning 103
ART Events
versus teams events 94
Artificial Intelligence (AI) 3
authenticity 257
automated testing tools 100
average cycle time 182
B
Backlog Refinement 65
Big Data 3
blockers 81
buffer 114
Built-in Quality 88
tools 100
Business Context 155
Executive, Identifying 156
Business Epics 227
Business Model Canvas 203
Business Outcomes 232
Business Owners 153
Business Value
commercial value 164
efficiency value 164
future value 164
market value 164
regulatory value 164
C
benefits 94
Capacity Allocation 53, 123, 125
cash cows 217
Change Team 264
responsibilities 264
Cloud 3
Coach 93
Coach Sync checkpoint 171
code deployment
tools 248
Code Quality 245
tools 245
commercial value 164
Communities of Practice (CoP) 264
competitive environment 193
competitive positioning 206
competitive strategies 191
complicated subsystem ARTs 212
Confirmation 50
Continual Professional Development (CPD) 259
continuing education 114
Continuous Delivery Pipeline (CDP) 30, 93, 95, 96, 148
Continuous Exploration (CE) 96
need for 98
principles 96
Release on Demand (RoD) 97
teams, roles 97
Continuous Deployment (CD) 97, 248
Continuous Exploration (CE) 96
Continuous Integration (CI) 97
Continuous Integration/Continuous Delivery (CI/CD) pipeline 76
Continuous Integration/Continuous Deployment (CI/CD) pipeline 95
Continuous Learning Culture (CLC) 11, 117, 180, 268, 269
importance 269
Conversation 50
Conway’s Law 77
Core Competencies of Business Agility 7
Agile Product Delivery (APD) 9
Continuous Learning Culture (CLC) 11
Enterprise Solution Delivery (ESD) 9
Lean-Agile Leadership (LAL) 11
Lean Portfolio Management (LPM) 10
Organizational Agility (OA) 10
Team and Technical Agility (TTA) 8, 9
Core Competency 117
core values 193
Cost of Delay (COD) 129
Cost Structure 204
courages leaders 258
Create, Read, Update, Delete (CRUD) 56
cross-functional 76
cross-functional team 19
cumulative flow diagram 182
D
Daily Stand-up (DSU) 35
day-to-day events, within iteration
Agile Team 38
Product Owner (PO) 34
Scrum Master/Team Coach (SM/TC) 36
day-to-day events, within PI 40
Agile Team 44
Product Owner 41
Scrum Master/Team Coach 42
Decentralized Decision-Making 235, 260
benefits 260
decision-making 206
Definition of Done (DoD) 27, 48, 70, 114
Definition of Ready (DoR) 35, 71, 114
Deforming and Mourning 20
dependencies 236
deployment automation tools 100
development (Dev) 9
Development Practices 155
Development Value Streams 76, 78, 195, 207
identifying, steps 207
DevOps 97
Digital Age
dimension 117
distinctive competence 193
Distributed PI Planning 178-180
dot-vote 185
Dual Operating System 78
Dynamic System Development Method (DSDM) 13
E
effective strategy 192
efficiency value 164
elevator pitch 232
Emotional Intelligence (EI) 257
benefits 258
Enabler Epics 227
types 124
Refactoring Stories 52
Spike Stories 52
Technical Debt Stories 52
enterprise business drivers 193
Enterprise Solution Delivery (ESD) 9, 117
portfolio, connecting with Strategic Themes 202-205
Epic Description 232
Epic Hypothesis Statement (EHS) 231, 232, 266
responsibilities 228
high-level features 233
reference link 234
Escaped Defects 243
tracking, tools 244
estimate 126
Executive Action Team (EAT) 263, 264
responsibilities 264
External Advisors (EAs) 263
F
feature flag 98
feature lead time 246
Capacity Allocation 125
Enabler 124
split stories, applying 127
points 126
tips and tricks 126
feature toggle 98
financial goals 193
fireside chats 152
Five Why’s 185
Food and Drug Administration (FDA) 14
Funnel 229
future value 164
G
Gemba 194
guardrails 223
H
hackathon 114
Horizons 216
I
innovation 113
Innovation and Planning (IP) Iteration 93, 113, 259
challenges 119
events 114
Product Management IP Iteration Responsibilities 117
Product Owner IP Iteration Responsibilities 118
RTE IP Iteration Responsibilities 117
Scrum Master/ Team Coach IP Iteration Responsibilities 118
System Architect IP Iteration Responsibilities 118
Team Member IP Iteration Responsibilities 118
Insatiable Learning 256
Inspect & Adapt (I&A) Event 151, 180, 239
PI System Demo 180
problem-solving workshop 183
Quantitative Measurement 181-183
retrospective 183
integrated ART PI Objectives 146
Intellectual Property Office (IPO) 3
investment horizon 215
investments 223
Ishikawa Diagram 185
Iteration Board 166
iteration events, Agile Team 38
Backlog Refinement 40
Iteration Planning 39
Iteration Retrospective 40
Iteration Review 40
responsibilities 39
Team Sync 39
iteration events, Product Owner (PO) 34
Backlog Refinement 35
Iteration Planning 34
Iteration Retrospective 35
Iteration Review 35
key responsibilities 34
Team Sync 35
iteration events, Scrum Master/Team Coach (SM/TC) 36
Backlog Refinement 38
Iteration Planning 37
Iteration Retrospective 38
Iteration Review 38
responsibilities 37
Team Sync 37
Iteration Headline 166
Iteration Retrospective 66
Iteration Review 65
Iteration System Demos 66, 109, 147
considerations 148
J
Jenkins 100
job size 128
K
Keep It Super Simple (KISS) 128
Key Activities 204
Key Performance Indicator (KPI) 236
Key Resources 204
Kudos Board 168
L
Lagging Indicators 232
Large Solution 195
leaders
leadership style, example 256
authenticity 257
courages leaders 258
emotional intelligence (EI) 257
growing others 259
insatiable learning 256
Leading by Example 201
decentralized decision-making 260
Leading Indicators 232
versus Lagging Indicators 240, 241
Leading Indicators versus Lagging Indicators
Predictability 249
Productivity 246
Quality 243
team health 241
Leading Indicators versus Lagging Indicators, predictability
features planned versus features accepted, tracking 251
Leading Indicators versus Lagging Indicators, productivity
Activity Ratio 247
feature lead time 246
Number of Deployments 248
story cycle time 246
Leading Indicators versus Lagging Indicators, quality
escaped defects 244
Mean Time to Recovery 244
static code analysis 245
test automation percentage 244
Leading Indicators versus Lagging Indicators, team health
employee NPS 242
staff sickness 242
Staff Turnover 241
Leading the Change 201
Lean-Agile 201
Lean-Agile Center of Excellence (LACE) 262
Lean-Agile coaches 82
Lean-Agile leaders
Lean-Agile Leadership (LAL) 11, 117
Lean Business Case 234
Lean Portfolio Management (LPM) 10, 199, 223
Governance 236
Lean Portfolio Management (LPM) Events 236
PB 237
Portfolio Sync 236
Strategic Portfolio Review 237
lean start-up cycle 235
Lean Thinking 12
LPM course 201
LPM implementation 202
M
management review and problem-solving 172, 173
market sensing 194
market value 164
Mean Time To Recovery (MTTR) 243, 244
Measure and Grow Assessments 114, 116
metrics tools 100
Minimum Marketable Features (MMFs) 96
Minimum Viable Products (MVPs) 96, 228, 229, 233
mission 193
Mitigated risks 146
Mitigated state 145
Model-Based System Engineering (MBSE) 160
Mortgages 195
MoSCoW 57
Mourning 6
N
National Institute of Standards and Technology (NIST) 243
Net Promoter Score (NPS) 241
Non-Executive Directors (NEDs) 263
Non-Functional Requirements (NFRs) 48, 81
O
Objectives and Key Results (OKRs) 203, 265
Operational Value Streams (OVS) 78, 207, 208, 211
Operations (Ops) 9
Organizational Agility (OA) 10, 117
Overdrafts 195
Owned risks 146
Owned state 145
P
Pareto Analysis 185
parking lot 168
Participatory Budgeting (PB) 222, 223, 234, 237
tips 224
people management 206
Personal Loans 195
PI event risks, states
Accepted state 145
Mitigated state 145
Owned state 145
Resolved state 145
PI execution
day-to-day events 40
PI feature throughput 182
PI Objective, tips and tricks 163, 164
acceptance criteria, planning 170
Business Value, assigning 164
planning requirements 165, 166
PI Planning 83
backlog preparation 132
Team Backlog, preparing for 59, 60
PI Planning Event 151
attendees, preparing 153
day 1, preparing 154
day before I&A workshop, preparing 153
distributed PI Planning 178-180
execution 154
I&A event 180
management review and problem-solving 172, 173
PI Objective, tips and tricks 163
schedule 154
PI Planning Event, day 2 preparation
adjustments, planning 174
ART PI risks 176
Close Out 178
commitment 175
Final Plan Reviews 175
retrospective 177
PI Planning Event, presentations 155
Architectural Vision and Development Practices 159-161
planning requirements 161, 162
Product/Solution Vision 156, 157
Welcome 155
PI Planning Event, team breakouts 171
Coach Sync Checkpoints 171
PI System Demo 180
Planning Context 155
Planning Context and Lunch 161
Planning Intervals (PIs) 102, 113, 121
platform ARTs 212
Portfolio Backlog 121
Portfolio Canvas
Cost Structure and Revenue Streams 204
Key resources and Key Activities 204
Value Propositions 204
Portfolio Enablers 122
Business Epics 227
Enabler Epics 227
Portfolio Kanban 229
analyzing 232
Cost Estimation, from EHS 234
Done 235
Funnel 230
high-level features of Epic 233
Lead Business Case 234
Minimum Viable Product (MVP) 233
Portfolio Backlog 234
Solution Alternatives 233, 234
Portfolio Sync 236
Portfolio Vision 203
Predictability Measure 181
Problem-Solving Board 184
problem-solving workshop, I&A Event 183
agreeing, on problems to solve 184
Closing Out 186
Improvement Backlog Items, Creating 186
Logistic Considerations 187
problem, restating 186
Root-Cause Analysis, performing 185
root cause, identifying 185
Solutions, Brainstorming 186
process time 247
key collaborations 86
qualities 85
Product Owner (PO) 21
responsibilities 23
role 22
Product Owners (POs) Sync 108, 137
Product/Solution Vision 157
Feature Review 158
purpose 156
Product/Solution Vision 155
Q
Quantitative Measurement 180
R
Refactoring Stories 52
regulatory value 164
relative sizing 126
usage 54
Release Management 81
Release Management Sync 141
Release on Demand (RoD) 97, 248
Release Train Engineer (RTE) 15, 80-83, 93, 107, 136, 151
ART events, setting up 112
ART metrics, reviewing in Agile tools 110
behaviors, shifting 83
calendars, working with 111
iteration events, facilitating 107
obtaining, help 111
PI calendar, setting up 111
preparing, for I&A 111
preparing, for PI Planning 111
reference link 83
team events, scheduling 113
Release Train Engineer (RTE), iteration events
Coach Sync 108
Iteration System Demo 109
PO Sync 108
Technical Sync 109
Troika Sync 109
Resolved, Owned, Accepted, and Mitigated (ROAM) 145
Resolved state 145
Resources 255
retrospective
elements 69
Retrospective and Problem-Solving Workshop 180
Retrospective Board 168
Revenue Streams 204
risk 108
Risk Board 145
risk management 206
risk reduction and/or opportunity enablement (RROE) 128
root cause 185
S
SAFe® Core Values 14
alignment 14
relentless improvement 14
respect for people 14
transparency 14
SAFe® Kanban Team Events 66, 67
planning 68
Team Sync 68
SAFe® Lean-Agile Principles 15
SAFe® PI Planning Toolkit 168
SAFe® Practice Consultants (SPCs) 192
SAFe® Scrum Team Events 62
Backlog Refinement 65
Iteration Planning 62
Iteration Retrospective 66
Iteration Review 65
Iteration System Demos 66
Team Sync 64
SAFe® Scrum Team Events, Iteration Planning
Backlog Preparation 62
capacity 62
commitment 64
Iteration Goals 63
Story analysis 63
Story estimation 63
Story selection 63
tasks 63
SAFe® coach
SAFe® guiding coalition 263
Scaled Agile Framework (SAFe®) 40, 67, 192, 195, 239
advantage 196
guiding coalition, lack of power 263
imperfect guiding coalition 262
Scrum 21
Scrum Master/Team Coach (SM/TC) 21, 24, 62, 82
role 24
self-managed 20
self-organized 20
Servant Leader 82
Set-Based Design (SBD) 233, 234
Shared Services 30
Shared Services Teams 76
SMART Team PI Objectives 162
solution 6
solution alternatives 233, 234
Solution Train 195
Spike Stories 52
Stakeholders 194
stories, types
Enablers Stories 52
need for 53
User Stories 52
story cycle time 246
Story Splitting, considerations
break-out spike 56
business rules variations 56
data entry methods 56
data variations 56
deferred system quality 56
major effort 56
operations 56
simplicity or complexity 56
use case scenarios 56
workflow steps 56
strategic development 206
Strategic Portfolio Review 203, 237
used, for connecting portfolio to Enterprise Strategy 202-205
stream-aligned ART 212
Strengths Weaknesses Opportunities Threats (SWOT) 156, 205
Subject Matter Experts (SMEs) 108
SWOT analysis
versus TOWS analysis 205
benefits 94
Syncs
Scheduling 141
System Architect 80, 87, 88, 104
ART sync 105
Inspect and Adapt (I&A) 105
Iteration System Demos 105
PI Planning 105
System Demos 81
need for 90
T
task switching 28
Team and Technical Agility (TTA) 8, 117
Agile Team 8
Built-in Quality 9
Team of Agile Teams 9
capturing, in Kanban system 58
preparation, for PI Planning 59, 60
Team Board 168
team dynamics
stages 20
team events
versus ART events 94
Technical Debt Stories 52
Technological Revolutions 2, 3
Technological Revolutions, phases
Deployment Period 2
Installation Period 2
Turning Point 2
Terrific Transport Corporation (TTC) 202
Tesla
example 232
test automation 243
Test-Driven Development (TDD) 99
time criticality 128
tools, metrics
code coverage 100
deployment metrics 101
lead time metrics 101
process time metrics 101
system up/down times metrics 101
test execution metrics 101
utilization rates metrics 101
Topologies 212
TOWS analysis
versus SWOT analysis 205
Product Management 81
System Architect 81
Troika Sync 109
tweet 166
U
Uncommitted PI Objectives 162
User Business Value 128
User Stories estimation
techniques and approaches 54
V
value 164
Value Propositions 204
Development Value Streams (DVS) 207
funding 217
Operational Value Streams 207
Value Stream Identification (VSI) 80, 206, 207, 212, 213
impacting, ART 78
DVS, identifying 210
DVS, realizing into ARTs 211-213
OVS, identifying 208
people, identifying 209
pre-work and preparation 207
solutions, identifying 208, 209
vanity metrics 239
vertical slice 56
W
Weighted Shortest Job First (WSJF) 228, 234
disagreement 131
Feature Prioritization 128
need for 128
Work-In-Progress (WIP) 58, 122
Work in Progress (WIP) limits 229
work item 59
workload management tools 100