Table of Contents
Badges and Identification Cards
BURGLARY (24-hour stores, e.g., Convenience Stores, Gas Stations, Drug, Grocery, and Liquor Stores)
Case Management and Electronic Incident Reporting
CCTV: An Historical Perspective in Retailing
Celebrity Appearances and Special Events
Celebrity and other “Sensitive” Arrest
Citizen’s Arrest (Private Person’s Arrest)
Conditional (Controlled) Release
Contract Security in Retail Environments
Courtroom Appearance and Testimony
Crime Prevention through Environmental Design (CPTED)
Customer Accident Investigations
Cybersecurity Rules for the Retail Industry
Distribution Centers/Warehouses
Docks (Receiving and Shipping)
Emergency Planning for Retail Businesses
Employee Purchases and Package Control
Ethical Dilemmas and Conflicts of Interest
Fitting Rooms and Their Control
Fraudulent Outsourcing and Invoicing
Good Housekeeping as a Shrinkage Prevention Tool
Hotlines: The Modern Employee Hotline: Incident Report Management From A to Z
Incident Reporting: Electronic
International Foundation for Protection Officers (IFPO)
Integrity Testing of Sales Associates
International Association of Professional Security Consultants
Inter-Store and Other Transfers
Interviews and Interrogations: The Process of Interviewing and Interrogation
Labor Disputes: Some Considerations
Law Enforcement Officers as LP Agents
Law Enforcement Retail Partnership Network
Legal Cases by Subject Matter (Case Law)
Loss Prevention Manuals: Content & Preparation
Lost or Unaccompanied Children
Manuals for Security/LP: Protection of Contents
Negligence in the Employment of LP Personnel
Parking Lot Crimes and Other Problems
Performance and Development Review Process
Premises and Personal Injury Liability
Preteen and Teenage Shoplifting
Preventing Theft of Merchandise by “Customers”
Product Tampering:—An Historical Perspective
Product Tampering and Contamination
Requests by Shoplifting Detainees
Retail Merchandising in Casinos
RFID—Informed Consent: Ethical Considerations of RFID*
Robbery: Prevention Checklists and Questionnaire
Security and Emergency Communications
Security Technology and the Retail Industry: A Glimpse into the Future of Loss Prevention
Selected Security-Related Organizations
Selecting and Hiring Loss Prevention Personnel
Sell More, Lose Less: Understanding the Behavior of Shoppers and Thieves
Sex Crimes in the Retail Environment
Shoplifter Diversion: Don’t Just Stop Shoplifters—Get Them to Stop Shoplifting
Shoplifter Profiling: A Retail Loss Prevention Tool
Shoplifting and Organized Retail Theft
Shrinkage Reduction: A Plan that Actually Reduces Shrink
Special Police Powers for Security Officers: Issues for Consideration
Stockrooms and Other Back-of-the-Store Areas
Supply Chain Security Overview for Retailing
Threat Assessment and Management: An Integrative Approach
Time Card Violations and Time Falsification
Use of Off-Duty Police Officers in Loss Prevention
Use of Private Investigators by Retailers
Vendor Fraud, Badging, and Control
Video Surveillance: From CCTV to IP and Beyond
Women and Minorities in Retail Security Today
Working to Stop Robbery—A Grocery Store Perspective