Marcus Abrahamsson, PhD, is Head of the Division of Risk Management and Societal Safety at Lund University. His research interests include the design of methods for risk, vulnerability, and capacity assessments for enhanced resilience in various contexts. Marcus combines his academic and educational career with work in international development cooperation focused on disaster risk management.
Per Becker is Associate Professor and Director of Centre for Societal Resilience, Lund University. He has combined research and education with a career in humanitarian assistance and international development cooperation focused on Disaster Risk Reduction, Recovery, and Conflict Management. Per has extensive field experience, and is still involved with national authorities and international organizations active in promoting a safe and sustainable world, most recently as Regional Disaster Risk Management Coordinator at the IFRC regional office in Dakar. Per is interested in transdisciplinary research of sustainability and social change, of what makes society resilient to disturbances, disruptions and disasters, and of capacity development as an intentional tool for creating and maintaining such resilience. Per is also interested in researching the role of vulnerability in creating and maintaining public support for conflict.
Johan Bergström, PhD, is Associate Professor at Lund University, Division for Risk Management and Societal Safety (Sweden). Johan’s current research is focusing on the notion of Societal Resilience; one which is currently being implemented in regional and national policies all over the world. Johan’s chapter however mainly reflects on research conducted during the time that he was still a PhD candidate, studying organizational resilience in escalating situations.
Matthieu Branlat, PhD, is a Research Scientist at 361 Interactive, LLC in Springboro, OH. He obtained a PhD in Cognitive Systems Engineering from the Ohio State University in 2011. His research interests include resilience engineering and safety, decision-making and collaborative work. His projects are conducted in domains such as urban firefighting, military rescue, industrial maintenance, intelligence analysis, cyber security, and patient safety.
Alexander Cedergren, PhD, is a Researcher at the Division of Risk Management and Societal Safety at Lund University, Sweden. He is affiliated to Lund University Centre for Risk Assessment and Management (LUCRAM) and Lund University Centre for Societal Resilience. His main research interests include resilience engineering, risk governance, accident investigation, and analysis of interdependencies and vulnerability of critical infrastructures.
Nicklas Dahlström is Human Factors Manager at Emirates Airline and has been with the airline since 2007. In this position he has overseen CRM training in a rapidly expanding airline and also been part of efforts to integrate Human Factors in the organization. Nicklas was previously a researcher and instructor at Lund University School of Aviation in Sweden, working mainly on projects related to safety and Human Factors in aviation as well as in other areas, such as maritime transportation, nuclear industry, and health care. His research areas in aviation have been mental workload, training, and simulation and he has written research articles and book chapters on Human Factors and CRM as well as delivered invited presentations, lectures, and training in more than a dozen different countries.
Camila Campos Gómez Famá is Professor at the Instituto Federal de Educação, Ciência e Tecnologia da Paraíba (IFPB), in Brazil. She is a civil engineer (2007) and has an MSc in construction management (2010). Her main research interests are related to construction safety and entrepreneurship.
Carlos Torres Formoso is Professor in Construction Management at the Federal University of Rio Grande do Sul (UFRGS), Brazil. He has a degree in Civil Engineering (UFRGS, 1986), an MSc in Construction Management (UFRGS, 1986), and a PhD (University of Salford, 1991). He was a Visiting Scholar at the University of California at Berkeley (1999–2000), and a Visiting Professor at the University of Salford, UK (2011). His main research interests are production planning and control, lean production, performance measurement, safety management, social housing, and value management.
Nicolas Herchin MPhil, is research engineer and project manager in the research and innovation division of GDF SUEZ, in Paris. After graduating from Cambridge University, UK, in Industrial Systems, Manufacturing and Management, he is now leading since 2009 a project in the field of Human and Organizational Factors of Safety. As such, he works tightly with the Group’s gas infrastructure affiliates (including transportation, storage and LNG terminals) on improving safety aspects, relying on strong partnerships with universities and French institutes in the fields of resilience engineering, safety culture, or high reliability organizations and developing tailor-made tools and approaches for the energy industry.
Éder Henriqson is Associate Professor at the School of Aeronautical Science at Pontifícia Universidade Católica do Rio Grande do Sul (Brazil) and Affiliated Professor at Lund University (Sweden). His research interests are organizational safety, resilience engineering, accident investigation, and cognitive systems engineering.
Erik Hollnagel, PhD, is Professor at the University of Southern Denmark, Chief Consultant at the Center for Quality Improvement, Region of Southern Denmark, Visiting Professorial Fellow at the University of New South Wales (Australia), and Professor Emeritus at University of Linköping (Sweden). He has worked at universities, research centres, and industries in several countries since 1971, with problems from several domains, including nuclear power generation, aerospace and aviation, air traffic management, software engineering, healthcare, and land-based traffic. His professional interests include industrial safety, resilience engineering, accident investigation, systems thinking, and cognitive systems engineering. He has published more than 250 papers and authored or edited 22 books. Some of the most recent titles include Safety-I and Safety-II (Ashgate, 2014), Resilient Health Care (Ashgate, 2013), and The Functional Resonance Analysis Method (Ashgate, 2012). Erik is also Editor-in-Chief of Ashgate Studies in Resilience Engineering.
Masaharu Kitamura is President of Research Institute for Technology Management Strategy which he founded in 2012. Previously he served as a faculty member of Tohoku University, Department of Nuclear Engineering for 36 years and now he is Emeritus Professor at Tohoku University. His professional areas include instrumentation and control of nuclear power plants, Human Factors and organizational safety in nuclear and general industries, and ethics in engineering. He is also active in the areas of public dialogue on nuclear risk and resilience engineering.
Akinori Komatsubara is Professor at the Department of Industrial and Management Systems Engineering at the School of Science and Engineering of Waseda University in Tokyo (Japan). He has a PhD in Industrial Engineering and Human Computer Interaction Studies. He has studied in the area of industrial safety, human performance enhancement, cognitive usability studies, nontechnical skills, and their management systems. He has also worked in Japan for several airlines, railways, and nuclear industries as their safety advisor.
Jean-christophe Le Coze is a safety scientist with an interdisciplinary background, including engineering and social sciences. He works at INERIS, the French National Institute in Environmental Safety. His activities combine ethnographic studies and action research programs in various safety critical systems with an empirical, theoretical, historical and epistemological orientation. Outcomes of these researches have been regularly published in the past ten years.
Elizabeth Lay is Director of Human Performance for Calpine Corporation, Houston Texas, US. Calpine is the United States’ largest independent power producer based on megawatts generated, with more than 90 plants in the US and Canada. She has written papers and contributed to several books on Resilience Engineering. She has worked in the energy industry in the domain of operations risk management for 10 years. She has a Bachelor of Mechanical Engineering (BSME) degree and graduate certificate in Cognitive Science.
Jonas Lundberg, PhD, is Senior Lecturer in Information Design at the Department of Science and Technology, Linköping University, Sweden. He obtained his PhD in Computer Science from Linköping University in 2005. His research concerns information design in high stakes domains, and the fields of resilience engineering, cognitive systems engineering, and human work interaction design.
David Mendonça, PhD, is Associate Professor in the Industrial and Systems Engineering Department at Rensselaer Polytechnic Institute. His research examines the cognitive processes underlying individual and group decision-making in high stakes, time-pressured conditions, particularly during post-disaster emergency response. This research has employed data collected in laboratory, field, and archival settings, leading to statistical and computational models, as well as to systems that support cognition and learning in the target domains. His work has been supported by numerous grants from the US National Science Foundation. He received his BA from University of Massachusetts, MS from Carnegie Mellon University, and PhD from Rensselaer Polytechnic Institute. He has been a Visiting Scholar at Delft University of Technology (The Netherlands) and the University of Lisbon (Portugal).
Christopher Nemeth, PhD, is a Principal Scientist III and Group Leader for Cognitive Systems Engineering at Cognitive Solutions Division of Applied Research Associates, Inc. His design and human factors consulting practice and his corporate career have encompassed a variety of application areas, including healthcare, transportation, and manufacturing. As a consultant, he has performed human factors analysis and product development, and served as an expert witness in litigation related to human performance. His research interests include technical work in complex high stakes settings, research methods in individual and distributed cognition, and understanding how information technology erodes or enhances system resilience. He has served as a committee member of the National Academy of Sciences, is widely published in technical proceedings and journals, and his books include Human Factors Methods for Design (Taylor and Francis/CRC Press, 2004), as well as Ashgate Publishing texts Improving Healthcare Team Communication (2008), and Resilience Engineering Perspectives Series Volume One—Remaining Sensitive to the Possibility of Failure (2008) and Volume Two—Preparation and Restoration (2009).
Amy Rankin is a PhD student in Cognitive Systems at the Department of Computer and Information Systems at Linköping University. She has a Fil. lic. in Cognitive Systems (2013) from Linköping University and her research interests include resilience engineering, cognitive systems engineering, safety culture, and human factors.
Tarcisio Abreu Saurin, Dr, is Professor at the Industrial Engineering Department of the Federal University of Rio Grande do Sul (UFRGS) in Porto Alegre, Brazil. His main research interests are related to safety management in complex systems, resilience engineering, lean manufacturing, and production management. He has worked as a coordinator and/or researcher in funded projects related to those topics in several sectors, especially construction, electricity distribution and generation, manufacturing, aviation, and healthcare. The results of his studies have been published in a number of journals and conferences.
Henrik Tehler is Associate Professor at the Division of Risk Management and Societal Safety, Lund University. His professional interests include risk governance, disaster risk reduction, societal safety, resilience engineering, and decision-making.
Robert L. Wears, MD, PhD, is Professor in the Department of Emergency Medicine at the University of Florida, and Visiting Professor in the Clinical Safety Research Unit at Imperial College London. His research interests include technical work studies, resilience engineering, and patient safety as a social movement. His authored or co-edited books include Patient Safety in Emergency Medicine and Resilient Health Care. A new title, co-edited with Erik Hollnagel and Jeffrey Braithwaite, entitled Resilience in Everyday Clinical Work, is expected in 2014.
L. Kendall Webb, MD, is Associate Chief Medical Information Officer at UF Health Systems as well as Vice Dean of Medical Informatics and Assistant Professor of Emergency Medicine and Pediatric Emergency Medicine for the University of Florida in Jacksonville, Florida. Previously, she was a Senior Software and Systems Engineer over a 10-year career with Raytheon/E-Systems in the Washington, DC. Her areas of expertise include full life-cycle development with implementation and optimization of software and systems applications—most recently electronic health record systems, usability, patient safety, resilience, process engineering, effective communication, and quality. She has created multiple interdepartmental curriculums related to the Emergency Department and implemented upgrades to core hospital processes.
Rogier Woltjer, PhD, is Senior Scientist at the Swedish Defence Research Agency (FOI), Division of Information and Aeronautical Systems. He also works as part-time Assistant Professor at the Department of Computer and Information Science of Linköping University, Sweden. He obtained a PhD in Cognitive Systems there in 2009. His research and work with industry has addressed training, decision support, command and control, risk analysis, incident investigation, and safety and security management. Application domains include air traffic management, aviation, and emergency and crisis management.