A Guide to the Project Management Body of Knowledge 134–5, 179

accounting 73–4

administration 31

Agile 67–9, 94–8, 99, 114, 122–5, 148, 168

Agile Alliance 96

Agile Business Consortium 98, 163, 180

certifications 153

Agile Foundations (Measey) 124

Agile Portfolio (AgilePfM™) 153

Agile Programme (AgilePgM^®) 153

Agile Programme Management (AgilePgM^®) 163

Agile Project Management (AgilePM) 153

Agile Unified Process (AUP) 95

Alleman, Glen 155–7

American National Standards Institute (ANSI) 134

APM

affiliated to IPMA^® 140

code of professional conduct 140

Competence Framework 162

qualification 162

Registered Project Professional (RPP) 162

APM Body of Knowledge, Sixth Edition 179

Asana 122–3, 127

asset reuse 35

Associate Project Management Apprenticeship Standard (APM) 128

Association for Project Management 14, 179

AXELOS

Best Practice framework 161–3

and PRINCE2^® 20, 180

BCS

Foundation Certificate in Agile 124

professional certifications in project management 148

The Chartered Institute for IT 179

Berkun, Scott 125

Big Visible Charts (BVCs) 111

Blood Service 47

boundaries 39–41

burn-down charts 114–15

burn-up charts 114, 185n17

business change managers 70–1

business relationship managers see project team structures, business change managers

business strategy 8–13

business-as-usual work definition 1–4

career progression

apprenticeships 128–9

CAPM^® 133–5

direct entry 129–30

first role 130–2

higher education 127–8

introduction 126

more complex projects 132–3

moving up 157–61

moving on and up 157–73

other credentials 136–40, 146–8, 153

other training courses 155–7

PMP^® 134–6, 139

PMP^® certification considerations 153–4

project management 126–7

summary 172–3

Certified Associate in Project Management (CAPM^®) 133–4

Change Advisory Board (CAB) 109–10

change control 45–6, 184n7

change requests 60

Chartered Project Professional standard (ChPP) 164–6

Code of Professional Conduct (APM) 34, 166

Cohn, Mike 125

collaboration tools 121–2

communication 22–3, 60–1

competencies

communication 22–3

flexibility 25

people-orientated 21

remaining calm ability 24–5

self-confidence 23

strong achievement desire 24

teamwork 22

configuration management database (CMDB) 110

conflict 35, 54

continuous professional development (CPD) 132, 169–72

corporate strategy 8, 28–9

creativity 28–9

cycle time 115

delegation 29–30

delivery 9

detail 31–2

DevOps 125

downtime 7

DSDM^® Agile Professional 163

DSDM^® Agile Project Framework Handbook 180

Dynamic Systems Development Method (DSDM^®) 98, 111, 153

earned value 115

Emotional Intelligence for Project Managers (Mersino) 82

enterprise project management tools 122

enterprise resource planning (ERP) 71

Essential Scrum (Rubin) 125

esteem needs 11

ethical practice 74

Extreme programming (XP) 87, 95, 136

finance 73–4

FIVE Dimensions of Professionalism 162

Gantt charts 27, 90, 111, 114–15, 123, 137

Gantt, Henry 111

Gartner Magic Quadrant 121

General Data Protection Regulation (GDPR) 73

Growing Software (Testa) 125

Harned, Brett 48

Harrin, Elizabeth 48

health and safety 73

Hierarchy of Needs (Maslow) 11

Higher Apprenticeship in Project Management, level 4 128

history of project management 14

HR 74

Huddle 122

Information Radiators 111

Infrastructure and Projects Authority 73

International Organization for Standardization (ISO) 134

International Project Management Association (IPMA^®) 139, 180

IPMA^® certificates 139–40

IPMA^® Level A and B qualifications 162

IS Project Management 20, 149

IT

outsourcing 21

projects 6, 8, 12–13

workstream 8

ITIL^® 105, 185n16

Johnson, Sarah 55–6

Kanban 29, 86–7, 95–7, 111, 115, 136

leadership 32–3

Lean 87, 95, 136

LeSS (Large Enterprise Scaled Scrum) 87

line managers 30, 33, 38–9, 50, 53–6, 130–1

Making Things Happen (Berkun) 125

Management of Portfolios (MoP^®) 162–3

Management of Risk 162

Management of Value (MoV^®) 163

Managing Successful Programmes (MSP^®) 161, 164

Managing Successful Projects with PRINCE2^® (2017) 180

Mata-Sivera, Mayte 81–2

Mayfield, Patrick 82

Measey, Peter 124

Measures of effectiveness (MOE) 156–7

Measures of performance (MOP) 156–7

Mersino, Anthony 82

methodologies 28–9, 54, 65, 94, 114, 124, 136, 146

Microsoft Project 123, 127

Microsoft SharePoint 122

negotiating 30

networking groups 14

objectives 1–5, 8, 13, 16–18, 25, 32, 43

Ofqual 128

One Note 164

Oracle 71

outputs 9, 41, 66, 88, 176

Overcoming Imposter Syndrome (Harrin) 48

Patton, Jeff 101, 125

PC refresh 7–8

Place, Frances 100

PMI

Agile Certified Practitioner (PMI-ACP) 136–7

and CAPM^® 133

and ethics 34

nature of 179

and (PgMP^®) 162

Risk Management Professional (PMI-RMP) 138–9

and Sarah Johnson 56

Scheduling Professional (PMI-SP) 137–8

PMP^®

certification 153–4

credential prerequisites 134–6

and Sarah Johnson 56

Porter, Aaron 69, 135

portfolio managers 45–6

Portfolio, Programme and Project Offices (P3O^®) 162

portfolios 4, 14, 45–6, 66, 122, 140, 153, 161–2

Practical People Engagement (Mayfield) 82

Primavera 123

PRINCE2^® 2017 Foundation qualification 147–8

PRINCE2 Agile^® 90, 94, 148, 163, 180

PRINCE2^® Foundation and Practitioner 140, 146–8

PRINCE2^® manual 147

PRINCE2^® qualification 13, 20, 132–3, 184–6n8

product management 3–7, 167–9

Product Owners 64, 68–9, 95, 102–3

professional associations 19, 179 180

professional conduct 34

Program Management Professional (PgMP^®) 162

programme management 18, 162

project boards 65

project management

analysis 158

business acumen 159

career progression 126–7

career qualifications 161–4

certificates 48

change management 159–60

communication 160

decision making 159

letting go 160–1

moving into product management 167–9

moving out 166–7

moving up 157

resource management 157–8

risk management 160

stakeholder engagement 158

Project Management for Humans (Harned) 48

Project Management for IT-related Projects, Second Edition 179

Project Management Offices (PMOs) 25–6, 31, 53, 65–6, 110, 119

Project Management Qualification (PMQ) 128

project management templates 183

project managers

additional desirable skills 28–33

authority of 33–4

and business strategy 8–13

conclusions 48–9

definition 5, 7–8

ethics 34–8

objectives 16–18

problems 15–16

responsibilities of 38–47

skills needed 19–28

and sponsorship 23, 34–6, 38–41, 44–6, 56–7

project organisation charts 75

project schedules 43

project sponsors 54, 60, 64–5

project team structures

business analysts (BAs) 66–7

business change managers 70–1

department managers 64–6

external suppliers 71–2

functional 50–1

governance roles 64–6

interfaces 56–7

matrices 53–6

other roles 73–4

Product Owners 64, 68–9

project 51–2

regulatory bodies/government agencies 72–3

scrum masters 66–9

sponsors 57, 59–63, 184–6n8

summary 82–3

team members 63–4

tools 75–82

users 70–1

quality assurance 66

RACI matrices 78–81, 118

radiography 13

Rammoorthy, Deepesh 47

RASCI matrices see RACI matrices

Regulated Qualifications Framework 128

requirements management process 99–103

resource management 115, 117, 157–8

risk 43, 62–3, 104–5, 160

roles and responsibilities documents 80–2

Rubin, Kenneth 125

sales and marketing 168

SAP courses 71, 81

scheduling 115, 117

Scrum 29, 63–4, 86–7, 95–6, 111, 114, 125, 136

Scrum Alliance 96, 180

Scrum Masters 66–9, 95

Scrumban 86–7, 95, 97, 114–15

Seaton-Smith, Emma 12–13

senior leadership 51

SFIA^® Foundation 41–6

SFIA^® (Skills Framework for the Information Age) 41–2

silos 51, 164

Skype 122

Slack 122

software development 8, 67–8, 86, 95, 125, 135

sponsorship

and functionally run projects 51

and IT 8

and matrix structures 53–4

and project managers 23, 34–6, 38–41, 44–6, 56–7

and project sponsors 59

and project teams 57, 59–63, 184–6n8

and projects 10, 54, 60, 64–5

stakeholders

being business savvy 10

and communication 22–3

engagement 158

and project delivery 5

and project managers 27, 32, 43–4, 164

registers 75, 78, 81

and the requirements management process 99

and working practices 117–18

steering groups 65

Stevens, Elise 32, 163–4

strategic alignment 9

strategic objectives 8

subject matter experts see project team structures, team members

Succeeding with Agile: Software Development Using Scrum (Cohn) 125

sustainability 74

Systemation assessment programme 21–2

Systemation (project management firm) 21

task management tools 122

team boards 111

team leaders 12, 16, 22, 64

team structures 55

teamwork 22, 32, 87

test-driven development (TDD) 136

Testa, Louis 125

timebox 29

‘to do’ lists 31–2, 96

tolerances 39–41

traditional project management see working practices, Waterfall

Trailblazer apprenticeships 128

Transfer of Undertakings (Protection of Employment) regulations (TUPE) 74

Trello 127

unit testing 16

Unitt, Donna 27–8, 132–3

unpaid work 37

user story mapping 99–103

User Story Mapping (Patton) 101, 125

‘V’ model 86

visual display boards 111, 114

Waterfall 85–6, 115, 124, 185n11

‘whole business’ approach 8

Work in Progress limit (WIP) 97

working practices

Agile overview 86–7

Agile v. Waterfall 84–5, 87, 90

best practice 98–104

change control process 107, 109–10

cones of uncertainty 88

configuration management process 110

definition 1–3, 84

financial management/cost control 119

governance/reporting 118–19

handover challenges 93–4

issue management process 105, 107

measuring progress 114–15, 117

methods 94–8

project life cycles 91–3

quality management 120

scheduling: Gantt charts 111

software tools 121–3

stakeholders 117–18

summary 124–5

visual display boards 111, 114

Waterfall 85–6, 185n11

Y2K 164, 186n23

Yammer 122

YouTube 123