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About the Download

This eBook comes complete with MasterExam, PMP video training, PMP formula worksheets, and Session #1 of LearnKey’s Online Training. MasterExam, the video training, and worksheets are available for download from McGraw-Hill Professional’s Media Center. The software is easy to install on any Windows 2000/XP/Vista computer and must be installed to access this content.

To download the software, visit McGraw-Hill Professional’s Media Center by clicking the link below and entering this eBook’s ISBN and your e-mail address. You will then receive an e-mail message with a download link.

http://mhprofessional.com/mediacenter/

This eBook’s ISBN is 978-0-07-162672-9.

Once you’ve received the e-mail message, click the link included to download a ZIP file. Included in this ZIP file you will find an executable file. Extract the executable file from the ZIP file and save it to your computer. Double-click the file to begin the software installation process. Throughout the installation process a series of dialog boxes will appear. Follow the instructions provided for full installation.

To register for LearnKey’s Online Training or the bonus MasterExam, simply click the LearnKey Online Training or Bonus MasterExam link on the software program interface and follow the directions to the free online registration.

System Requirements

Software requires Windows 2000 or higher and Internet Explorer 6.0 or above and 20 MB of hard disk space for full installation. To access the Online Training from LearnKey, you must have Windows Media Player 9 or higher and Adobe Flash Player 9 or higher.

LearnKey Online Training

The LearnKey Online Training link will allow you to access online training from Osborne.OnlineExpert.com. The first session of this course is provided at no charge. Additional sessions for this course and other courses may be purchased directly from www.LearnKey.com or by calling 1-800-865-0165.

The first time that you click the LearnKey Online Training link, you will be required to complete a free online registration. Follow the instructions for a first-time user. Please make sure to use a valid e-mail address.

Installing and Running MasterExam

To install MasterExam click the MasterExam link. This will begin the installation process and create a program group named LearnKey. To run MasterExam, use Start | All Programs | LearnKey | MasterExam.

MasterExam

MasterExam provides you with a simulation of the actual exam. The number of questions, the type of questions, and the time allowed are intended to be an accurate representation of the exam environment. You have the option to take an open book exam, including hints, references, and answers; a closed book exam; or the timed MasterExam simulation.

When you launch MasterExam, a digital clock display will appear in the bottom-right corner of your screen. The clock will continue to count down to zero unless you choose to end the exam before the time expires.

There are three exams:

• A 200-question PMP-specific practice exam

• A 200-question bonus online PMP-specific practice exam

• A 200 question practice exam just on the project management processes

PMP Video Training

The PMP video training clips included provide detailed examples of key certification objectives in audio video format direct from the author of the eBook. These clips walk you step-by-step through various certification objectives.

The PMP video training clips are recorded and produced using Adobe Flash. You can download the most recent Adobe Flash player free of charge from www.adobe.com.

Worksheets

Three PMP formula worksheets are also included for your use.

Electronic Book

The entire contents of the Study Guide are provided in PDF format.

Help

A help feature for the MasterExam software is available through MasterExam.

Removing Installation

LearnKey programs are installed to your hard drive. For best results removing LearnKey programs, use the Start | All Programs | LearnKey Uninstall option.

Technical Support

For questions regarding the content of the eBook, MasterExam, videos, or worksheets, please visit www.mhprofessional.com or e-mail [email protected]. For customers outside the 50 United States, e-mail: [email protected].

LearnKey Technical Support

For technical problems with the software (installation, operation, removing installations), and for questions regarding LearnKey Online Training content, please visit www.LearnKey.com, e-mail [email protected], or call toll free at 1-800-482-8244.