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Obtaining Value from Big Data for Service Delivery
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Obtaining Value from Big Data for Service Delivery
by William H. Money, J. Alberto Espinosa, Frank Armour, Stephen H. Kaisler
Obtaining Value from Big Data for Service Delivery
Cover
Title
Copyright
Dedication
Abstract
Content
Purpose
About the Contributors
Acknowledgment
List of Acronyms
Chapter 1: Introduction
Chapter 2: Applications of Big Data to Service Delivery
Chapter 3: Analyzing Big Data for Successful Results
Chapter 4: Big Data Infrastructure–A Technical Architecture Overview
Chapter 5: Building an Effective Big Data Organization
Chapter 6: Issues and Challenges in Big Data and Analytics
Chapter 7: Conclusion: Capturing the Value of Big Data Projects
Appendix A: Methods-Based Analytics Taxonomy
References
Further Reading
Glossary
Index
Adpage
Backcover
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