Chapter 22. Collaborating and Co-Authoring in Real Time

MOST of the larger projects you create in Word—annual reports, sales catalogs, brochures, mass mailings, and more—are likely to require the input of a team. Often many colleagues work together to design, draft, edit, revise, and finalize a document, and this means that being able to collaborate effectively and efficiently is one of the key ingredients of a successful project.

Word 2010 includes a number of markup tools that enable you to see the changes your teammates are proposing, accept or reject the changes, add and review comments, compare and merge documents, and more. An important new feature in Word 2010 is the co-authoring capability, with which you and your co-authors can simultaneously edit a document on SharePoint Workspaces or your Windows Live SkyDrive site. What’s more, if you’re using Office Communicator, you can interact with your co-authors in real time by sending instant messages, e-mail, or making a voice or video call. This chapter walks you through these various ways to collaborate using Word 2010 so that you can complete your project—successfully and on time.

Benefits of an Organized Revision Process

Any time you’re managing a large project, it’s important to keep all the pieces straight. This is especially true if you’re working with multiple versions of files—sending one copy to marketing for approval, another to sales, and yet another to the communications department—you need to be certain that you have the latest version of a file when you go to compile results and finalize the document.

The markup tools in Word 2010 have been around for a couple of versions now, and they provide you with the tools you need to easily track changes and merge feedback into one cohesive whole. Using markup tools, coworkers can collaborate on publications without losing ideas along the way; educators can require students to track and show changes while the class works through the writing process; and you can keep an eye on personal document changes, such as changes to legal agreements or contracts in negotiation.

No matter how many people you have on your team, everyone can review the same document and incorporate changes and comments with those made by others. After colleagues make their modifications, others in the group can insert responses directly into the document. Throughout the process, Word meticulously tracks and color-codes everyone’s comments and changes—as long as you configure the markup features properly.

Familiarizing Yourself with Markup Tools

To help streamline the revision process, the proofing, commenting, tracking, comparison, and document protection tools are grouped on the Review tab (Figure 22-1). Although you can track changes for your own purposes, the true strength of Word’s revision tools becomes clear when you work with others. When you collaborate on a document, you can use Word to track and merge the changes and comments made by other contributors, highlight information to draw attention to selected text and graphics, and add ink and voice comments. Specifically, Word provides the following reviewing and markup tools:

  • Comments. Use comments to annotate a document with suggestions and queries without actually changing the document. In Word 2010, you can add text, ink, and voice comments to documents. Comments are identified by comment markers in the text, which can be displayed as balloons in the margin or as ScreenTips along with the commenter’s initials, as described in the section titled Adding and Managing Comments Effectively.

  • Track Changes feature. Records editing changes, including deletions, added content, and formatting changes made to a document. Word can track and color-code changes from multiple reviewers, and the changes can later be evaluated and accepted or rejected on a case-by-case or global basis. For more information about the Track Changes feature, see the section titled Tracking Changes.

  • Compare (Legal Blackline) and Combine. Use this tool to compare the differences between two documents and all revisions that are attributed to a single author. Combine is used for merging two or more documents along with identifying who changed what in the document. For more on these features, see the section titled Comparing or Combining Documents.

  • Ink support for Tablet PCs. Use this feature to draw and write on documents directly by using a stylus or other drawing device. Using ink on a Tablet PC is discussed in the section titled Inserting Voice and Handwritten Comments.

  • Protect Document options. With these options, you can restrict formatting and editing capabilities for reviewers.

    Note

    For more information about document protection, see Chapter 20.

  • Voice comment. Inserts Voice comments into a document, as described in the section titled Inserting Voice and Handwritten Comments.

    The Review tab provides tools that you can use to work with comments, tracked changes, proofing, document comparison, and document protection.

    Figure 22-1. The Review tab provides tools that you can use to work with comments, tracked changes, proofing, document comparison, and document protection.

As you can see in Figure 22-1, the Review tab contains everything you need for checking, translating, adding comments to, tracking changes in, comparing, and safeguarding your document. You can also link directly to a OneNote notebook so that you can keep your notes and resources organized as you work. Table 22-1 introduces you to some of the key markup tools you’re likely to use on the Review tab.

Table 22-1. Markup Features on the Review Tab

Button

Name

Description

Markup Features on the Review Tab

New Comment

Inserts a new comment balloon that you can use to enter a text comment.

Markup Features on the Review Tab

Delete Comment

Deletes a selected comment. You can delete only shown comments (when selected reviewer comments are shown or hidden), or delete all comments at once.

Markup Features on the Review Tab

Previous Comment

Jumps to the previous comment in the current document relative to the insertion point.

Markup Features on the Review Tab

Next Comment

Jumps to the next comment in the current document relative to the insertion point.

Markup Features on the Review Tab

Ink Comment

If you have a Tablet PC or drawing pad, opens an ink comment window.

Markup Features on the Review Tab

Pen

Selects the pen so you can write an ink comment.

Markup Features on the Review Tab

Ink Comment Eraser

Selects the eraser so you can erase ink comments.

Markup Features on the Review Tab

Track Changes

Controls whether the Track Changes feature is turned off or on and provides access to Tracking options and user name settings.

Markup Features on the Review Tab

Display For Review

Controls how Word displays revisions and comments in the current document; available options are Final Show Markup, Final, Original Showing Markup, and Original.

Markup Features on the Review Tab

Show Markup

Provides options with which you can show or hide Comments, Ink Annotations, Insertions And Deletions, Formatting, and Reviewers.

Markup Features on the Review Tab

Reviewing Pane

Shows or hides the Reviewing pane, which displays the complete text of tracked changes and comments. This can be opened in vertical or horizontal position.

Markup Features on the Review Tab

Accept And Move To Next

Options include: accepts a selected tracked change in the document and moves to the next; accepts a change without moving to the next change; accepts all changes shown (when selected reviewer revisions are shown or hidden); or accepts all changes in the document at once.

Markup Features on the Review Tab

Reject And Move To Next

Options include: rejects a change (which returns the text to its original state) and moves to the next change; rejects a change without moving to the next change; rejects all changes shown (when selected reviewer revisions are shown or hidden); or rejects all changes in the document at once.

Markup Features on the Review Tab

Previous Change

Jumps to the previous tracked change or comment in the current document relative to the insertion point.

Markup Features on the Review Tab

Next Change

Jumps to the next tracked change or comment in the current document relative to the insertion point.

Markup Features on the Review Tab

Compare

Provides access to the Compare (legal blackline) and the Combine (merge revisions) functions.

Markup Features on the Review Tab

Block Authors

Blocks authors from changing a shared document.

Markup Features on the Review Tab

Restrict Editing

Sets your preferences for the types of changes that can be made to the document.

Setting Reviewer Name

If you are the only one commenting in the current document, you can click Track Changes and jump right in with your review. But if you will be sharing a review with a number of people, you might want to take a moment and make sure that those reading your comments will know who inserted them. Here’s the process for updating your user name and initials:

  1. On the Review tab, click the arrow below Track Changes then click Change User Name.

    The General area in Word Options appears.

  2. Click in the User Name text box and type the name you want to use to identify your comments; enter your initials in the Initials text box (see Figure 22-2).

    Word uses the User Name and Initials entered in Word Options to identify comments and tracked changes in documents.

    Figure 22-2. Word uses the User Name and Initials entered in Word Options to identify comments and tracked changes in documents.

  3. Click OK to close Word Options.

Keep in mind that the information you enter in Word Options is used by all of the programs in the Office 2010 programs.

Configuring Colors Associated with Reviewers

By default, Word automatically uses a different color for each reviewer’s comments and tracked changes in a document. If you prefer all comments and tracked changes to be displayed in a single color, or you want to change the way color is used for tracked changes, you can change the default setting by clicking the Track Changes arrow on the Review tab, and then clicking Change Tracking Options. The Track Changes Options dialog box opens, as shown in Figure 22-3.

By default, comments, insertions, deletions, and formatting changes are displayed in a different color for each reviewer.

Figure 22-3. By default, comments, insertions, deletions, and formatting changes are displayed in a different color for each reviewer.

Use the Track Changes Options dialog box to specify a color for all comments, insertions, deletions, and formatting changes by selecting a color on the Color lists. By default, By Author is selected for Insertions, Deletions, and Comments, which means that Word automatically assigns a different color to each person who inserts comments or tracked changes. Keep in mind that this setting doesn’t always color-code each person’s changes with the same color every time. Instead, the By Author option simply guarantees that every person’s marks appear in a distinct color—the color for each person will most likely change each time Word is restarted and the document is reopened.

If you’re viewing a document that’s color-coded for a number of reviewers, you can quickly see which colors are currently assigned to which reviewers. To do so, click Show Markup on the Review tab then point at Reviewers. You’ll see a list of reviewer names accompanied by color-coded check boxes, as shown in Figure 22-4. In addition to seeing the reviewer color assignments, you can use the Reviewer options (found on the Review tab under Show Markup) to specify whose comments and tracked changes are displayed in the current document by selecting and clearing the check boxes next to each reviewer’s name. When you clear a check box while in Print Layout, Full Screen Reading, or Web Layout view, that reviewer’s comment and tracked change balloons are hidden, and text inserted by the reviewer appears as regular body text. To redisplay a reviewer’s comments and changes, reselect the reviewer’s check box.

The Reviewers control is where you choose which reviewer’s comments you want to see.

Figure 22-4. The Reviewers control is where you choose which reviewer’s comments you want to see.

Viewing Comments and Revisions

Depending on how you like to work in Word, you might prefer to see revision marks and questions in balloons, along the right or left sides of the document, or in the Reviewing pane, which appears either along the left side or across the bottom of the document window.

If you choose to work in the Reviewing pane, you will be able to see it in Print Layout, Web Layout, Outline, and Draft views. If you switch to Full Screen Reading view while you’re reviewing comments, the changes will appear in balloons alongside your text. Figure 22-5 shows a screen in which the Reviewing pane is open on the left, in the vertical position.

You can display color-coded comments and revisions in balloons or in the Reviewing pane.

Figure 22-5. You can display color-coded comments and revisions in balloons or in the Reviewing pane.

Word gives you many visual cues to help you understand the changes included in comments and revisions. For example, notice in Figure 22-5 that in both the balloons and the Reviewing pane (in the shaded heading), the word Comment identifies the information as a comment.

Note

Deletions, formatting changes, and moves display in balloons and the Reviewing pane; insertions display in the document and Reviewing pane but not in balloons.

You can color code balloons and headings in the Reviewing pane to associate them with particular users, and each heading in the Reviewing pane displays the user name of the person who inserted the comment or made the revision. In addition, comments include the reviewer’s initials and are automatically numbered sequentially throughout the document. When viewing comments in balloons, the content associated with comments is highlighted in the document to help visually link commented areas to corresponding comments. The highlighting of each instance of commented content matches the corresponding comment’s balloon color, which simplifies identifying who created which comments. The combination of user initials, comment numbering, and color-coded content highlighting makes identifying and referring to comments easy in Word 2010.

Note

The highlight used in the document for comments and revisions is not the same as the Text Highlight Color found on the Home tab in the Font group. When comments and revisions are removed, the highlight on the text is also removed. Many reviewers use the Highlight tool to annotate content in the document; however, if you highlighted text by using the Text Highlight Color tool, you need to remove the highlight manually by selecting the text, clicking Text Highlight Color, and choosing No Color.

Adding and Managing Comments Effectively

When you or your reviewers add comments to a document, those comments might include questions, comments, suggestions, or even content to be added into the document. Comments give other users a means to call your attention to something without altering the text itself. Adding comments is a simple task, and managing and resolving them involves only reading the comment, making the call, and clicking Accept or Reject.

Inserting Comments

Things don’t get much easier in Word than inserting a comment. When you’re reviewing a document and see something you want to comment on, simply click in that paragraph (or select the text to which you want the comment to refer), then on the Review tab, click New Comment in the Comments group. A comment balloon appears, extending from the place where you positioned the cursor or your text selection (as demonstrated in the image that follows). Add your comment by simply typing text, then click outside the comment balloon. That’s all there is to it!

Inserting Comments

Tip

If you press Enter while typing a comment, a line will be added in the comment balloon. To end the comment, click outside the balloon or press Esc.

You can edit comments you add just as you would edit standard text. If a comment is long and its contents aren’t entirely displayed in a balloon, click the ellipsis in the balloon to open the Reviewing pane. If the Reviewing pane isn’t visible, you can toggle it on by clicking Reviewing Pane on the Review tab.

Tip

You can use the keyboard to close the Reviewing pane by pressing Alt+Shift+C.

Tip

You aren’t limited to inserting only text in the comments you add. If you want to paste an image, insert a screenshot, or add a logo in a comment balloon, you can do that, as well. Simply copy the item you want to include, click in the comment balloon, and press Ctrl+V.

Inserting Voice and Handwritten Comments

If you use a Tablet PC or drawing tablet, you can include voice comments and handwritten comments in your documents. Basically, voice comments are sound objects added inside comment balloons. Before you can add a voice comment, you need to add the Insert Voice button to the Quick Access Toolbar. You can find this button under Commands Not In The Ribbon. To create ink comments, simply activate your ink features by moving the pen or clicking the drawing surface. Then click the New Comment button on the Review tab and write your comment in the comment bubble.

Tracking Changes

Adding comments is great when you want reviewers to give you feedback based on the overall content or direction of your document. But what about those times when you want someone to add their own text, edit what you’ve written, or otherwise enhance your first draft? When you’re sharing the document creation tasks with colleagues, you can help keep all the changes straight and see what your coworkers have done in the file by using Tracked Changes.

Track Changes is available in the Tracking group on the Review tab. When you click Track Changes to enable the feature, Word records the deletions, insertions, and formatting changes made by each reviewer who modifies the document. By default, Word displays each reviewer’s changes in a different color so that you can easily identify the sources of changes within your document. When you work with a document that has been modified by reviewers, you can use the Display For Review list on the Review tab to display the changed document in four views, as described here:

  • Final Show Markup. This is the default display view. This view displays the final document showing deletions, comments, formatting changes, and moved content. Insertions are displayed in the document content, and deletions are displayed in balloons by default.

  • Final. Hides the tracked changes and shows how the document would appear if you accepted all the changes. Comments are also suppressed in this view.

  • Original Show Markup. Displays the original document and shows deletions, comments, formatting changes, and moved content. Insertions are shown in balloons, and deleted content is displayed in the document.

  • Original. Hides the tracked changes and shows the original, unchanged document so that you can see how the document would look if you rejected all changes. Comments are also suppressed in this view.

Being able to display your document in these various ways can help as you add, accept, and reject tracked changes. Note, however, that Word doesn’t track some changes when you modify a document, including changes you make involving the following list:

  • Background colors

  • Embedded fonts

  • Some types of mail merge information, such as whether a file is a main document or data file

  • Some table modifications

You probably won’t find that these limitations interfere with tasks involving tracked changes, but you should be aware of the exceptions just in case. In addition, you might sometimes see a message box warning that an action will not be marked as a change—such as modifying a table. In these cases, you have the option of clicking OK to proceed or Cancel to avoid making a change that won’t be tracked.

Tracking Changes While You Edit

When you track changes in a document, you can opt to display or hide the tracking marks while you work. Generally, it’s easier to hide tracked changes if you’re editing and writing text, and it’s better to view tracking marks when you’re reviewing a document’s changes. When Word 2010 tracks changes, it automatically records insertions or deletions in balloons (depending on your view, as described in the preceding section), which you can view in Print Layout, Full Screen Reading, or Web Layout view. Word marks tracked changes in a document as follows:

  • Added text. Appears in the reviewer’s color with underlining.

  • Deleted text. Displays in the reviewer’s color in a balloon. If the inline option is chosen, deleted text shows in the content area with a strikethrough line indicating the deletion.

  • Moved text. Shows text moved within a document automatically marked in green (the default) with double-underlines below the moved text. In addition, the balloons for moved text include a Go button in the lower-right corner that you can click to move from the original location to the new location and vice versa.

    Note

    Moved text is unavailable in Compatibility Mode.

  • Text added and then deleted by the reviewer. Displays as though the text had never been added. No marks appear in a document in places where a reviewer adds information and then deletes the added information. (Rest assured your typos will not be tracked!)

In addition to these actions, Word automatically inserts a vertical line, called a changed line (also known in the publishing industry as change bars), along the left margin to indicate that a change has been made. This line appears wherever text or formatting changes are made while the Track Changes feature is turned on. Finally, the Reviewing pane automatically generates a summary of changes including the number of insertions, deletions, moves, formatting changes, and comments, as well as a grand total.

Figure 22-6 shows that the document is displayed in Final Showing Markup view, which presents inserted and deleted text in line and formatting changes in balloons. Notice the changed line in the left margin, which specifies that the text next to the line has been modified in some way. For more information about configuring changed lines, see the section titled Customizing the Appearance of Changed Lines.

You’ll also see in Figure 22-6 that the status bar displays Track Changes: On. To view this information in your status bar, right-click the status bar and click Track Changes on the Customize Status Bar menu. By doing so, you can simply click Track Changes in the status bar to control whether the feature is turned on or off.

Viewing tracked changes in your document.

Figure 22-6. Viewing tracked changes in your document.

You turn Track Changes on or off in a document by using one of the following methods:

  • On the Review tab, click the top half of the Track Changes button (if you click the bottom half, you display options for Track Changes).

  • Press Ctrl+Shift+E.

  • If you added Track Changes to your status bar, click Track Changes there.

When Track Changes is turned on, Word monitors your changes regardless of whether your view reflects the tracked changes as marked-up text. You can always tell whether changes are being tracked by looking at the Track Changes button on the status bar because the button indicates On or Off, depending on your current working mode.

Note

You can control who can make tracked changes to your document by clicking Restrict Editing in the Protect group and using the Restrict Formatting And Editing task pane. For more information about document protection, see Chapter 20.

Customizing the Appearance of Changed Lines

Regardless of your selections for formatting inserted, deleted, moved, and reformatted information, you can still use changed lines to indicate in a general way where changes have occurred in a document. You can specify where changed lines are displayed on the page (along the right, left, or outside borders) and the color in which they are displayed. By default, changed lines are set to Auto, which is typically black. To configure how changed lines are displayed, open the Track Changes Options dialog box and modify the Changed Lines options in the Markup section.

After you configure the changed lines settings, all documents you open that contain tracked changes will use the newly-configured settings. In addition, any currently opened documents that contain tracked changes will be reformatted automatically to reflect the new settings.

Note

In Draft view, all changed lines appear on the left regardless of the setting you configure in the Markup section in the Track Changes Options dialog box. The changed lines color setting applies in all views.

Configuring Balloon and Reviewing Pane Options

When you work with comment and track change balloons, you can control a variety of balloon options. Specifically, you can format balloon and Reviewing pane label text (which is the text displayed on Reviewing pane bars, above each comment or tracked change); specify when balloons are to be displayed; adjust balloon width and placement; and specify whether lines should connect balloons to text.

Balloon and Reviewing Pane Styles

You can modify the font styles of balloon and Reviewing pane text and labels in the same manner you modify other styles in Word documents—by using the Styles task pane. To modify the Balloon Text style that controls the balloon labels (such as Comment, Inserted, Deleted, and Formatted) and to change the Comment Text style (the text typed by reviewers), follow these steps:

  1. On the Home tab, click the Styles dialog launcher (or press Ctrl+Alt+Shift+S) to open the Styles task pane.

  2. In the Styles pane, click the Manage Styles button.

  3. On the Edit tab in the Sort Order list, select Alphabetical, select Balloon Text in the Select A Style To Edit listbox, and then click Modify.

  4. In the Modify Style dialog box, select any options you want.

    Choose whether you want to make the changes to the current document only or add the formatting to the document’s template (either Normal.dotm or another attached template), and then click OK.

  5. In the Manage Styles dialog box, select Comment Text then click Modify.

  6. In the Modify Style dialog box, select any options you want.

    Choose whether you want to make the changes to the current document only or add the formatting to the document’s template, and then click OK twice to close both dialog boxes.

You can also modify comment text by selecting the text or label in an existing comment in the Reviewing pane or balloon, applying format settings, and then updating the style to match the selected text. For more information about working with styles, see Chapter 12.

When you modify the Comment Text style, you change the appearance of the text only (not the labels) in the comment balloons and comment entries in the Reviewing pane. You do not modify the inserted or deleted text displayed in tracked-change balloons or labels for Reviewing pane entries.

Showing and Hiding Balloons

If you prefer to work with the Reviewing pane and not with balloons, you can turn them off. If you prefer, you can use balloons only to show comments and formatting changes. To control balloon display (in Print Layout, Full Screen Reading, and Web Layout views), on the Review tab, click Show Markup then click Balloons, or you can configure the Use Balloons option in the Change Tracking Options dialog box. The following describes the options found under Balloons on the Show Markup list.

  • Show Revisions In Balloons. Shows all changes in balloons (equivalent of Always in the Track Changes Options dialog box).

  • Show All Revisions Inline. Turns off balloons (equivalent of Never in the Track Changes Options dialog box).

  • Show Only Comments And Formatting In Balloons. Shows comments and formatting changes in balloons and shows inserted and deleted text inline (equivalent of Only For Comments/Formatting in the Track Changes Options dialog box).

Regardless of whether you hide or show balloons, comments are displayed as ScreenTips when you position your mouse pointer over a comment indicator.

Note

You can specify whether the lines used to connect balloons to text are displayed or hidden by selecting or clearing the Show Lines Connecting To Text check box on the Track Changes Options dialog box. When you clear this check box, balloons are displayed in the margin without a connector line when they aren’t selected. When you select a comment, a solid line appears that connects the balloon to the comment indicator in the text.

Adjusting Balloon Size and Location for Online Viewing

If you are new to balloons, you might find that they take some getting used to, even if you’ve used comments and tracking tools in the Reviewing pane. To help you customize balloons to suit your working style, Microsoft provides a few options that you can use to control their width and position. In fact, you can control balloon width and location for online viewing as well as for printing purposes. This section addresses configuring the online presentation of balloons. For more information about configuring balloons for printing, see the section titled Printing Comments and Tracked Changes.

To set the balloon width and specify whether balloons are displayed in the right or left margin, you must configure the Track Changes Options dialog box, as follows:

  1. On the Review tab, click the Track Changes arrow, and then click Change Tracking Options.

  2. In the Track Changes Options dialog box, make sure that the Use Balloons (Print And Web Layout) list box is set to Always or Only For Comments/Formatting.

  3. Click the Measure In arrow and select whether you want to measure balloons by using your preferred unit of measure (such as inches or centimeters) or percentage of the page.

    Note

    For more information about the Measure In options, see the Inside Out tip titled Inside Out: Sizing Balloons—Measurement vs. Percentage in the following sidebar.

  4. In the Preferred Width box, enter a percentage or measurement (such as inches or centimeters) for the width of the balloons.

  5. In the Margin box, click the Left or Right option to specify on which side of the document text you want balloons to appear.

  6. Click OK to apply the balloon settings.

Unfortunately, you can’t preview your balloon settings from within the Track Changes Options dialog box. Your best plan when configuring balloons is to try a few settings and see which works best for you on your monitor.

Printing Comments and Tracked Changes

In some situations, you might want to print out the comments and tracked changes that are displayed in your document. Perhaps you want to take the document to share at a meeting, or review the changes while you’re on the train tonight going home. When you print a document containing comments and tracked changes, you can configure print settings in two areas: the Track Changes Options dialog box and in the Print window in Backstage view.

On the Review tab, click the Track Changes arrow and select Change Tracking Options to display the Track Changes Options dialog box. In the Use Balloons area, choose how you want Word to adjust the paper orientation to accommodate added balloons. You can select any of the following settings on the Paper Orientation in Printing list:

  • Auto. Specifies that Word can determine the best orientation for your document automatically, based on your margin settings and balloon width settings.

  • Preserve. Prints the document with the orientation specified in the Page Setup dialog box. This is the default setting.

  • Force Landscape. Prints balloons and the document in landscape format to allow the most room for the display of balloons.

After you choose how you want Word to handle page orientation when you print documents with comment balloons, you’re ready to configure your Print settings.

Click the File tab to display Backstage view then click Print. In the Print window, you can specify whether to print the document showing markup (the default setting when comments and tracked changes are displayed) or you can opt to print only a list of the markup changes made in a document. If you want to print a document’s changes, you typically want to print the document showing changes instead of printing only a list of changes. Depending on the length of the document and number of revisions, when you print a list of changes, the list can become long and confusing.

To efficiently print tracked changes and comments in a document, follow these steps:

  1. Display your document in Print Layout view.

  2. Display the tracked changes in the manner in which you want them to be printed by using the Show Markup list on the Review tab.

    In addition, you can select specific reviewer’s tracked changes and comments by clicking Reviewers (under Show Markup) and specifying which reviewers’ revisions and comments should be displayed and subsequently printed.

    Tip

    The easiest way to print a document with only its comments is to print the document with comment balloons in the margin and hide the other types of margin balloons (insertions, deletions, and formatting changes).

  3. Click the File tab to display Backstage view and then click Print, or press Ctrl+P to display the Print tab.

  4. Click the first item under Settings and ensure that Print Markup (under Document Properties) is selected, and then click Print.

The document is printed with balloons in the margin and Word reduces the view of the page to accommodate them. This doesn’t affect your document’s layout parameters—it’s just a temporary modification for the purposes of printing balloons along with a document.

Note

When you print a document with markup, the Markup Area Highlight shading (the light gray shading behind balloons onscreen) is not printed.

Reviewing Comments and Tracked Changes

Assume that your document has made its rounds, and now it’s up to you to review the tracked changes and comments. You can review all tracked changes and comments at the same time, or you can suppress the view of comments or tracked changes and review them individually. Regardless of which method you choose, the process is the same and can be accomplished by using these steps:

  1. On the Review tab, ensure that either Final Show Markup or Original Show Markup is selected on the Display For Review list.

  2. Click Show Markup on the Review tab and verify that all options are turned on, such as Comments, Ink, Insertions And Deletions, and Formatting, to view all changes and comments.

    You also have the option of turning on only those options that you want to review.

    Note

    The Markup Area Highlight option in Show Markup controls whether the Markup Area (where the balloons display) appears shaded. By default, Markup Area Highlight is selected and the Markup Area appears light gray.

At this point, you can review the tracked changes and comments manually by scrolling through your document or the Reviewing pane. If you prefer to use the navigation commands on the Review tab to navigate between comments only, use the Previous and Next commands in the Comments group. To navigate between both comments and tracked changes, use the Previous and Next commands in the Changes group.

Navigating Your Comments

You can navigate between comments only by using the Select Browse Object feature (press Ctrl+Alt+Home), which enables you to navigate between comments using Ctrl+Page Up (Previous) and Ctrl+Page Down (Next) in any view.

Another way you can move easily from comment to comment involves using the Navigation pane. Display the pane by selecting the Navigation Pane check box in the Show group on the View tab. Click the Find Options and Additional Search Commands arrow at the top of the box. Click Comments from the list and then choose the reviewer who added the comments you want to find, as shown in the following image:

Navigating Your Comments

You can also use the Go To tab in the Find And Replace dialog box (press Ctrl+G). On the Go To tab, you can select Comment on the Go To What list. Then choose to view all reviewers’ comments or a selected reviewer’s comments by selecting Any Reviewer or a specific name in the Enter Reviewer’s Name list. For more information about using the Browse Object feature and the Go To tab, see Chapter 8.

Depending on the current view, the behavior of either set of Next and Previous commands might vary. The views and variations in behavior are described as follows:

  • Draft view. Revisions are shown inline; comments can be displayed in the Reviewing pane, or you can view the comment by positioning your cursor over the comment marker and reading the ScreenTip text. When you click either set of Previous or Next commands, the Reviewing pane opens when a comment is encountered (if it isn’t open already).

  • Full Screen Reading view without balloons. Revisions are shown inline; comment indicators are shown, but the Reviewing pane doesn’t open. You can view the comment by positioning your cursor over the comment marker and reading the ScreenTip text. (Previous and Next commands are not available in this view.)

  • Outline view. Revisions are shown inline; comments can be viewed as ScreenTip text or in the Reviewing pane. When you click either set of Previous or Next commands, the Reviewing pane opens when a comment is encountered (if it isn’t open already), and the view changes to Draft view automatically.

  • Print Layout, Full Screen Reading, or Web Layout view with balloons. The active balloon is indicated by a dark outline, darker shading, and solid connector line. As previously noted, Previous and Next commands are not available in Full Screen Reading Layout. You can press the Alt+Up arrow or Alt+Down arrow to move up or down among balloons on a single page. (The Alt+Up and Alt+Down keyboard commands also work in Print Layout and Web Layout views.)

  • Print Layout or Web Layout view without balloons. Revisions are shown inline; comments can be viewed in the Reviewing pane. When you click either set of Previous or Next commands, the Reviewing pane opens when a comment is encountered (if it isn’t open already).

When you view balloons, you might notice that some have an ellipsis in the lower-right corner. This symbol indicates that the entire text doesn’t fit in the balloon. To view the remainder of the text, click the ellipsis to open the Reviewing pane, which displays the entire revision or comment.

Responding to Comments

Naturally, as you read through comments, you might want to respond to them. You can do so in the following ways:

  • Type directly in a comment, in which case your response won’t be color-coded according to your user name. In this scenario, you might want to include your name or initials so others know who is making the additional comment.

  • Click in the comment you want to respond to and then click New Comment on the Reviewing toolbar, or press Ctrl+Alt+M. A new balloon opens directly below the balloon you’re responding to, or a blank entry opens in the Reviewing pane with the format Comment[initials#R#] in the header. The first number is the number of the comment, and the R# indicates that the comment is a response to the comment number indicated. To add your response, simply add your comment.

    Note

    To see when a comment was inserted and who created it, you can hover the mouse pointer over the comment balloon. When you do this, a ScreenTip appears that displays the comment’s creation date and time as well as the user name of the person who created the comment. If you’re working in the Reviewing pane, each Reviewing pane bar displays the user name and insertion date and time automatically.

Deleting Comments

Generally, comments serve a temporary purpose—reviewers insert comments, someone addresses the comments, and then the comments are removed before the document’s final publication (either online or in print). If you work with comments, you need to know how to delete them so you won’t unintentionally include them in your final publication. As you might expect, you can delete comments in several ways. You can delete a single comment, delete comments from a specific reviewer (or reviewers), or delete all comments by using the following techniques:

  • Delete a single comment. Right-click a comment balloon and then click Delete Comment on the shortcut menu. Or select a comment balloon, and in the Comments group on the Review tab, click Delete.

  • Delete comments from a specific reviewer. First, clear the check boxes for all reviewers by clicking Show Markup on the Review tab, clicking Reviewers, and then choosing All Reviewers. Next, display only the comments you want to delete by clicking Show Markup, clicking Reviewers, and then selecting the check box next to the reviewer’s name whose comments you want to delete. (You can repeat this process to select additional reviewers as well.) To delete the displayed comments, in the Comments group on the Review tab, click the arrow below Delete, and then click Delete All Comments Shown.

  • Delete all comments in the document. Ensure that all reviewers’ comments are displayed. (This is the default setting, but if all reviewers’ comments aren’t displayed, click Show Markup on the Review tab, click Reviewers, and then click All Reviewers.) In the Comments group on the Review tab, click the arrow below Delete then click Delete All Comments In Document.

Caution

Keep in mind that when you delete all comments at once by clicking the Delete All Comments In Document option, you delete all comments in the document, regardless of whether they are visible on the screen.

You can also delete comments one at a time from within the Reviewing pane. To do so, right-click a comment in the Reviewing pane and click Delete Comment on the shortcut menu, or click in a comment and click Delete on the Review tab.

Accepting and Rejecting Proposed Edits

After a document has gone through the review cycle and you receive a file containing a number of tracked changes, you can keep or discard the edits by accepting or rejecting the changes. You can address each edit on a case-by-case basis (generally, this is the recommended practice), or you can accept multiple changes at once. In either case, you can reject and accept proposed changes by using the appropriate buttons on the Review tab or by right-clicking changes (or balloons) then clicking options on the shortcut menu.

Figure 22-7 shows the shortcut menu that you see when you right-click moved text. Notice the new Follow Move option, which you can use to jump to the origin or destination of moved text in relation to the text you right-click. (If you right-click deleted text, you receive the same menu without the Follow Move option; if you right-click inserted text, the Accept Deletion and Reject Deletion options change to Accept Insertion and Reject Insertion.) The next few sections describe ways to accept and reject changes.

You can right-click tracked changes to access options you can use to resolve proposed changes, including the option to jump to the origin or destination of moved text.

Figure 22-7. You can right-click tracked changes to access options you can use to resolve proposed changes, including the option to jump to the origin or destination of moved text.

Note

Before you start accepting and rejecting tracked changes and deleting comments, consider saving a version of the document with all of the tracked changes and comments intact. In that way, you’ll have a copy on hand if you want to return to the marked-up version of the document.

Addressing Tracked Changes One at a Time

The key to accessing the changes you want to review is to configure your view properly before you start going through the changes and making choices about them. Here are the settings you want to use as you begin to review tracked changes:

  • Show document markup. Show your document in either Final Showing Markup or Original Showing Markup in the Display For Review list in the Tracking group on the Review tab.

  • Specify the type(s) of changes to display. Use the Show Markup options on the Review tab to specify which types of changes you want to review. If you want to view revisions only, then make sure Comments is not selected.

  • Display selected user revisions and comments. Click Show Markup on the Review tab, click Reviewers to open the list of reviewers, and then choose which reviewers’ markup changes you want to resolve. You can resolve all changes at one time (by selecting the All Reviewers option), or you can select any combination of listed reviewers.

Note

You’ll notice after the first or second click that the list of Reviewers closes automatically after each change you make to the list. Therefore, if you want to view the revisions and comments of only a few reviewers from a long list, first clear the All Reviewers check box (instead of clearing each reviewer one at a time). Then, click the names of those who made the changes you want to review. This way, you can configure the list with as few clicks as possible and avoid having to reopen the list repeatedly.

  • Specify how balloons should display. Click Show Markup on the Review tab, click Balloons, and then click to show revisions in balloons, all revisions inline, or only comments and formatting in balloons.

  • Show or hide the Reviewing pane. Decide whether you want the Reviewing pane to be open while you work as well as whether it should appear along the bottom or left side of your window.

After you display the changes you want to work with, you can move from tracked change to tracked change by using the Previous and Next buttons in the Changes group on the Review tab (if comments are displayed, the Previous and Next commands in the Changes group will navigate between both tracked changes and comments). You can also view and click edits in the Reviewing pane, or you can scroll through the document and address edits in a less linear manner. Regardless of how you arrive at a tracked change, you can handle it in either of the following ways:

  • Right-click a change (in the document body, in the Reviewing pane, or in a balloon) and choose to accept or reject the change by using the shortcut menu.

  • Click in a change and then click the Accept or Reject button on the Review tab to accept or reject the change and move to the next revision. Or, click the Accept or Reject arrow and click Accept Change or Reject Change to accept or reject the change without moving to the next revision.

After you accept or reject a change, Word displays the revised text as standard text. If you change your mind about a change, you can undo your action by clicking Undo on the Quick Access Toolbar or pressing Ctrl+Z.

Accepting or Rejecting All Tracked Changes at Once

At times, you might want to accept or reject all changes in a document. For example, maybe you’ve gone through the document carefully, reading and changing the document in Final view. When you’re satisfied with the document, you want to simply accept all changes instead of resolving each change individually. You can do so by executing a single command.

To accept or reject all changes in a document, use the Accept All Changes In Document or Reject All Changes In Document commands. To access these commands, click the arrow below Accept or Reject on the Review tab then click the appropriate command, as shown in Figure 22-8.

You can accept or reject all changes or only those changes by a particular reviewer by using the Accept and Reject options, which are accessible from the Review tab.

Figure 22-8. You can accept or reject all changes or only those changes by a particular reviewer by using the Accept and Reject options, which are accessible from the Review tab.

In addition to accepting or rejecting all changes in a document, you can show a subset of reviewers’ changes and accept or reject only those changes. To control which changes are displayed in your document, click Show Markup on the Review tab, click Reviewers, and then select which reviewers’ changes you want to display and resolve. After you configure your display, click the Accept or Reject arrow, and then click the Accept All Changes Shown or Reject All Changes Shown option.

Tip

Between resolving tracked changes individually and globally accepting or rejecting all changes in an entire document lays the realm of accepting and rejecting edits contained in selected text. In other words, you can resolve editing issues on a piecemeal basis. For example, you might want to select a paragraph or two that you’ve reviewed. To do so, select the specific text, and then click Accept or Reject on the Review tab to accept or reject the tracked changes contained in the selected text.

Comparing or Combining Documents

The Compare feature in Word 2010 can save you a lot of time and trouble when you want to see at a glance what the difference might be between two similar files. Perhaps a colleague reviewed a file and made a few changes, but you aren’t sure whether they conflict with changes you’ve made in the meantime. Compare can help you resolve this.

And when you’re finished comparing the documents, you can easily combine them to get the most recent changes all put together in one nice, neat file.

Note

A character-level change occurs when a change is made to a few characters of a word, such as when only the case of the first letter is changed. At the word level, the entire word is shown as a revision; at the character level, only the letter is shown as a revision.

The following section of the chapter describes comparing and combining documents after changes have been made to a document.

Comparing Two Versions of a Document

Ideally, when you use Compare, the original and the revised document won’t both contain tracked changes. If either document contains tracked changes, Word treats the documents as though the changes have been accepted and doesn’t display them in the comparison document. Additionally, all revisions in the comparison document are attributed to a single author, and you can see what changes have been made to the original document regardless of whether track changes were turned on when modifications were being made. The changes made in the revised document are shown in the original as tracked changes. To compare two versions of one document and view the differences, follow these steps:

  1. On the Review tab, click Compare. Then from the list, click Compare.

    The Compare Documents dialog box opens.

  2. In the Original Document area, click the Folder icon to navigate to and select the original document, or select the document from the drop-down list.

  3. In the Revised Document area, click the Folder icon to navigate to and select the revised document, or select the document from the drop-down list.

  4. Click More to show the Compare Documents options. Verify that New Document is selected in the Show Changes In area (you can also choose to show changes in the original or revised document), as shown in Figure 22-9.

    Use the Compare Documents dialog box to choose two documents to compare—an original and a revised version.

    Figure 22-9. Use the Compare Documents dialog box to choose two documents to compare—an original and a revised version.

  5. Click OK. The original and revised documents remain unaltered and a new Compared Document is created and shown automatically.

    Note

    If either (or both) of the documents being compared has tracked changes, you’ll see a message box stating that Word will compare the documents as if the tracked changes have been accepted. Click Yes to continue the comparing procedure.

  6. To view all three versions of the document at once, click Show Source Documents on the Review tab, and then click Show Both. In this view, the original, revised, and compared documents are displayed in the new tri-pane review panel, as shown in Figure 22-10.

    The new tri-pane display shows the original, revised, and comparison results on the screen at the same time.

    Figure 22-10. The new tri-pane display shows the original, revised, and comparison results on the screen at the same time.

    The new Compared Document displays the changed text in an unnamed document file. You need to save and name the file if you want to store it for future use.

Combining Revisions from Multiple Authors

In contrast, you use Combine to combine, or merge, two or more documents. All modifications made to the original or revised documents become tracked changes. Unlike the Compare feature, if the revised document contains tracked changes, these changes appear as tracked changes in the combined document. All authors are identified and their revisions are combined into one document. To use the Combine function, use the following steps:

  1. On the Review tab, click Compare then click Combine. The Combine Documents dialog box opens, which looks similar to the Compare Documents dialog box you saw in Figure 22-9.

  2. In the Original Document area, click the Folder icon to navigate to and select the original document, or select the document from the drop-down list.

  3. In the Revised Document area, click the Folder icon to navigate to and select the revised document (or select the document from the drop-down list) and then click OK.

Note

If you do not see the tri-pane review panel, then on the Review tab, click Show Source Documents and then click Show Both.

To combine additional documents, combine the resulting Combined Document with another document containing changes.

Note

At times, you might want to compare two documents side-by-side without merging them. In those cases, you should adjust your view without using the Compare or Combine features. To learn how to use the View Side By Side feature, see Chapter 8.

Co-Authoring Documents in Word 2010

When you are working with colleagues to produce an important document, being able to work collaboratively—and communicate while you’re working—is an important part of keeping the project on track. Word 2010 now includes a co-authoring feature, with which you can edit a document simultaneously—while others are working in the file as well. As each person edits the file, the section being edited is locked so the other person can’t change that section. Both you and your co-author can see the changes being made in real time, and contact each other online using the presence features available through Office Communicator. This can help you resolve questions quickly, edit documents concurrently, and finalize your work in a fraction of the time a shared project might have taken previously.

In order to use Word’s co-authoring features, you need to save the document to either a SharePoint Workspace 2010 site or your Windows Live SkyDrive account. Set the necessary permissions to give your co-authors access to the document. Then open the document normally, in Windows Live SkyDrive or SharePoint Workspaces.

Note

Chapter 21, explains how to set permissions and share documents on SharePoint Workspaces and Windows Live SkyDrive.

When a co-author first logs into the file on which you are both working, Word displays a small alert message in the lower portion of your screen. You can click the message if you want to contact your co-author immediately; otherwise, simply edit the file as normal.

Co-Authoring Documents in Word 2010

Tip

If you are using SharePoint Workspace 2010, you can open a Word file and work with your co-authors without any other tools. If you are a home user, you need to post your Word document to your Windows Live SkyDrive account and use the Word Web App to open and edit the document. To find out more about the Word Web App, see Chapter 25.

Editing Simultaneously and Saving Changes

You can edit the document normally as you work alongside your co-authors. The edits appear in balloons, along with your contact name, letting your co-author know where the changes are being made in the document. Word will prompt you to save the file to update all changes so that you will be able to see the changes your co-authors are making as well (see Figure 22-11).

The message bar prompts you to save the file to update changes.

Figure 22-11. The message bar prompts you to save the file to update changes.

The Info tab of Backstage view also provides you with important information about the status of the file, the co-authors currently working on the file, and any version information you need to know. You can click Save to save your file changes and update the screen display. If you are working with Office Communicator, you’ll be able to tell whether she is available for contact by the colors displayed to the left of a co-author’s name. Green means you can reach the co-author by clicking the contact information and choosing one of the communication options; red means the co-author is busy; and yellow means the person is away (see Figure 22-12).

The Info tab shows how many people are working on the file and lets you know the status of the file.

Figure 22-12. The Info tab shows how many people are working on the file and lets you know the status of the file.

Tip

If you want to block a co-author from working on a section of a shared file, select the text you want to protect, click the Review tab, and then click Block Authors in the Protect group.

Contacting Your Co-Author

When you are working simultaneously in a file with a co-author, you can contact her by e-mail, instant message, or phone to ask questions about the file, discuss possibilities, or just generally talk through your plans for the edits. All the tools you need are right there in the document window.

Click the indicator in the status bar showing the number of authors currently working on the document; a popup list displays the names of your co-authors (see Figure 22-13). Click the name of the person you want to contact, and that person’s contact card appears (see Figure 22-14).

Click the indicator in the status bar to see who else is working in your document.

Figure 22-13. Click the indicator in the status bar to see who else is working in your document.

Your co-author’s contact card offers different ways to communicate.

Figure 22-14. Your co-author’s contact card offers different ways to communicate.

The contact card provides you with several different ways to contact your co-author. You can choose one of the following options:

  • Send an e-mail message to the author

  • Start an instant messaging conversation

  • Make a phone call

  • Schedule a meeting

Troubleshooting Co-Authoring

The new co-authoring features in Word 2010 are great when you need to collaborate in real time using either SharePoint Workspace 2010 or the Word Web App. Not all files make good candidates for co-authoring, however. If your file uses any of the following elements, Word developers say co-authoring might not work the way it should:

  • The file is checked out by another user.

  • The file uses IRM (Information Rights Management) or DRM (Digital Rights Management) to secure the document.

  • The document is encrypted.

  • The file is saved in an earlier Word file format.

  • The file has been marked as final.

  • The file includes ActiveX controls.

  • The document incorporates objects like SmartArt, a chart, or ink.

  • The document is a master document.

If any of these items are currently in use in the document you want to share, you might need to resort to a sequential check-in/check-out process in order to get all the revisions you need in that specific file. Depending on the nature of the file, you might also be able to remove the elements that interfere with co-authoring and then add them after the co-authoring work on the document is done.

What’s Next?

This chapter shows you how you can control the editing and commenting that goes on in a collaborative document. Whether you share your document with 1 reviewer or 20, you can keep the comments straight, choose what you want to keep, and discard the rest. You also learned how to compare and merge documents, and you found out about the new co-authoring features available when you work with others who are using SharePoint Workspace 2010 or the Word Web App. The next chapter kicks off the last part of this book by showing you how to create and customize tables of contents and indexes.

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