CHAPTER 10
Exchange Email

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Start Mail

Work with Messages

View Blocked Content

Delete a Message

Reply to a Message

Forward a Message

Create and Send a Message

Format a Message

Add Attachments to a Message

Open an Attached File

Add a Contact

Send a Message to a Contact

START MAIL

You can start the Mail app to open and read the contents of your email messages.

The first time you start Mail, a dialog box appears if you have not yet set up an email account. Follow the instructions in the dialog box to add an email account.
If you need assistance setting up your email, contact your Internet service provider, or if you are in a corporate environment, contact your network administrator.

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START WINDOWS MAIL

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READ MESSAGES

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What folders are used to store my messages?

The exact choices you see will vary depending on the type of email you use. Here are the typical mail folders:

Inbox—Stores messages sent to you.

Drafts—Stores messages you have not yet sent.

Important—Stores messages marked with a high priority.

Sent mail—Stores copies of messages you have sent.

Spam—Stores junk messages sent to you.

Trash—Stores messages you have deleted.

Additional folders may appear where you can separate and store your personal messages from work messages and such.


DISPLAY A WEB PAGE

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WORK WITH WEB PAGES

You can print an email message. For example, if someone emails you directions to her house, you might want to print a copy of the email to take with you.

You can mark a message as unread to remind you to review the message again later.

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PRINT A MESSAGE

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What are some of the additional print settings?

The actual choices vary depending on the printer you selected. Most often, you can set print layout choices such as orientation, collation, and number of pages to print on each sheet of paper.

You can also set the paper size and type and choose which printer paper tray the paper should come from.


MARK A MESSAGE AS UNREAD

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VIEW BLOCKED CONTENT

Windows Mail examines messages you receive to determine if they are junk mail. Messages that appear to be junk mail are automatically moved to a special Spam email folder.

All links, images, or attachments in a message in the Spam folder are unavailable.
For example, a phishing message is a message that may appear to be from a real company but will send you to a fake website or scam you into providing personal information.
Sometimes regular messages are moved to the Spam folder even though they are legitimate and from a reliable source. In that case, you will want to view the message. You need to move the message before you can view it.

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VIEW BLOCKED CONTENT

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DELETE A MESSAGE

You can delete a message you no longer need. Deleting messages prevents your folders from becoming cluttered.

You may want to delete messages after you have read and replied to or forwarded them.

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DELETE A MESSAGE

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REPLY TO A MESSAGE

You can reply to a message to answer a question, express an opinion, or supply additional information.

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REPLY TO A MESSAGE

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If I choose Reply all, how do I know who the message is going to?

When you see the reply message, Windows Mail displays all addresses on the left and in the body of the message. The only exception is if the original message was sent with a Bcc (blind carbon copy); in that case, you will not see any addresses.

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FORWARD A MESSAGE

After reading a message, you can add comments and then forward the message to a friend, family member, or colleague.

Forwarding a message is useful when you know another person would be interested in a message.

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FORWARD A MESSAGE

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CREATE AND SEND A MESSAGE

You can quickly and easily send an email message to a friend, family member, or colleague.

Sending a message written in CAPITAL LETTERS is annoying and difficult to read. It’s a process known as shouting. Always use upper- and lowercase letters when typing messages.

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CREATE AND SEND A MESSAGE

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When sending a message, you can send a carbon copy (Cc) of a message or a blind carbon copy (Bcc) of a message.

Carbon copy sends a copy of a message to a person who is not directly involved but would be interested in the message.
Blind carbon copy sends a copy of a message to a person without anyone else knowing that the person received the message.

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What does Priority do?

You can flag messages with a High priority, Normal priority, or Low priority to give the recipient a heads-up to the message’s importance.

Windows Mail takes messages flagged with a High priority and copies them to the Important folder, thereby encouraging the recipient to read them first.


USER SIGNOUT

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FORMAT A MESSAGE

You can dress up your message—whether a new message, a reply message, or a forwarded message—by changing the font, font size, or even the text color.

Additionally, you can add emphasis by making the text bold, italic, or underlined.
Some messages look good with bulleted or numbered lists.

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FORMAT A MESSAGE

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What are emoticons?

Emoticons are those cute little smiley faces and other iconic characters that you can add to your email messages. Windows Mail provides over 600 different emoticons and divides them into 7 different groups, including smileys, food, travel, and others.

You add an emoticon by clicking in the message where you want the emoticon, right-clicking the mouse, choosing Images from the App bar, and clicking the emoticon you want.

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ADD ATTACHMENTS TO A MESSAGE

You can also send documents, spreadsheets, videos, and other types of files.

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ADD ATTACHMENTS TO A MESSAGE

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The pictures are so small I can’t tell which picture I want. Is there a way to view them larger?

Pause your mouse over any image, and a larger preview of the image appears.

You also see additional information about the image, such as type, size, date, and folder location.



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How do I send a message with a file other than a picture?

When the Files screen appears, click Go up. Locate and click the library containing the file you want. Click the file you want to send, and then choose Attach.


OPEN AN ATTACHED FILE

You can open a file attached to a message you receive, but you must have a program associated with the file to open it.

For example, if someone sends you a PowerPoint presentation and you don’t have PowerPoint on your computer, you will not be able to open the file.

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OPEN AN ATTACHED FILE

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Is there a danger in opening files from others?

Yes. Before opening an attached file, make sure the file comes from a person you trust. Some files contain a virus, which can damage the information on your computer. You can use an antivirus program to help protect your computer from viruses.



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Can I save an attachment independent from the email message it came with?

Yes. In step 3, choose Save instead of Open. The library screen appears. If necessary, click Go Up until you locate the library where you want to save the file.

Click the Save button that appears in the library window.


ADD A CONTACT

You can add contacts to store and then easily use email addresses and other information about friends, family members, and clients, including phone numbers, addresses, and birthdays.

Windows 8 stores contact information in the People app.

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ADD A CONTACT

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How do I change the information for a contact?

To change the information for a contact, click the contact you want to change. From the contact information screen, right-click and choose Images. Make any desired changes, and then click Images.



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How do I delete a contact?

To delete a contact, click the contact you want to delete. From the contact information screen, right-click and choose Images. A confirmation message appears. Click the Delete button.


When you send an email message, you can select a contact to have Windows Mail quickly fill in the email address of the person for you.

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Can I store more than one email address, telephone number, and street address for a contact?

Yes. You can store up to three different email addresses, eight different phone numbers, and three different street addresses.

As you choose the different options, the contact screen expands to add the additional fields.

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SEND A MESSAGE TO A CONTACT

When sending a message, you can select the name of the person you want to receive the message from your list of contacts.

Selecting names from your list of contacts saves you from having to remember the email addresses of people to whom you often send messages.

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SEND A MESSAGE TO A CONTACT

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Is there a faster way to select a name from my list of contacts?

Yes. When sending a message, you can quickly select a name from your list of contacts by typing the first few letters of a person’s name or email address in the To, Cc, or Bcc area. As you type, a list of matching contacts appears. Click the name of the person you want to receive the message.


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