Editor in Chief: Stephanie Wall
Senior Editor: Kris Ellis-Levy
Director of Editorial Services: Ashley Santora
Program Manager: Sarah Holle
Editorial Assistant: Bernard Ollila
Director of Marketing: Maggie Moylan
Marketing Manager: Erin Gardner
Marketing Assistant: Gianna Sandri
Senior Managing Editor: Judy Leale
Project Manager: Meghan DeMaio
Creative Director: Jayne Conte
Cover Designer: Bruce Kenselaar
Cover Image: Elizabeth Carothers
Full-Service Project Management and Composition: George Jacob/ Integra Software Services, Ltd.
Text and Cover Printer: Courier Companies
Text Font: 10/12, Palatino LT Std
Credits and acknowledgments borrowed from other sources and reproduced, with permission, in this textbook appear on appropriate page within text.
Copyright © 2014, 2011, 2008, 2004, 2001. Pearson Education, Inc., One Lake Street, Upper Saddle River, New Jersey 07458. All rights reserved. Manufactured in the United States of America. This publication is protected by Copyright, and permission should be obtained from the publisher prior to any prohibited reproduction, storage in a retrieval system, or transmission in any form or by any means, electronic, mechanical, photocopying, recording, or likewise. To obtain permission(s) to use material from this work, please submit a written request to Pearson Education, Inc., Permissions Department, One Lake Street, Upper Saddle River, New Jersey 07458.
Many of the designations by manufacturers and seller to distinguish their products are claimed as trademarks. Where those designations appear in this book, and the publisher was aware of a trademark claim, the designations have been printed in initial caps or all caps.
Library of Congress Cataloging-in-Publication Data
Thompson, Leigh L.
Making the team: a guide for managers/Leigh L. Thompson.—Fifth edition.
pages cm
ISBN-13: 978-0-13-296808-9
ISBN-10: 0-13-296808-8
1. Teams in the workplace. 2. Performance. 3. Leadership. 4. Organizational effectiveness. I. Title.
HD66.T478 2013
658.4'022—dc23
2013011332
10 9 8 7 6 5 4 3 2 1
ISBN 10: 0-13-296808-8
ISBN 13: 978-0-13-296808-9