- About This eBook
- Title Page
- Copyright Page
- Contents
- How to Argue: Powerfully, Persuasively, Positively
- Copyright Page
- Introduction
- Part 1: The ten golden rules of argument
- Chapter 1. Golden Rule 1: Be prepared
- Chapter 2. Golden Rule 2: When to argue, when to walk away
- Chapter 3. Golden Rule 3: What you say and how you say it
- Chapter 4. Golden Rule 4: Listen and listen again
- Chapter 5. Golden Rule 5: Excel at responding to arguments
- Chapter 6. Golden Rule 6: Watch out for crafty tricks
- Chapter 7. Golden Rule 7: Develop the skills for arguing in public
- Chapter 8. Golden Rule 8: Be able to argue in writing
- Chapter 9. Golden Rule 9: Be great at resolving deadlock
- Chapter 10. Golden Rule 10: Maintain relationships
- Part 2: Situations where arguments commonly arise
- Chapter 11. How to argue with those you love
- Chapter 12. How to argue with your children
- Chapter 13. Arguments at work
- Chapter 14. How to complain
- Chapter 15. How to get what you want from an expert
- Chapter 16. Arguing when you know you’re in the wrong
- Chapter 17. Arguing again and again
- Chapter 18. Doormats
- Chapter 19. How to be a good winner
- Chapter 20. To recap
- Index
- The Truth About Negotiations
- Copyright Page
- Praise for The Truth About Negotiations
- Introduction
- Part 1: Negotiation: A 30,000-foot view
- Part 2: The bottom line on bottom lines
- Part 3: Black belt negotiation skills
- Truth 14. Set optimistic but realistic aspirations
- Truth 15. The power of making the first offer
- Truth 16. What if the other party makes the first offer?
- Truth 17. Plan your concessions
- Truth 18. Be aware of the “even-split” ploy
- Truth 19. Reveal your interests
- Truth 20. Negotiate issues simultaneously, not sequentially
- Truth 21. Logrolling (I scratch your back, you scratch mine)
- Truth 22. Make multiple offers of equivalent value simultaneously
- Truth 23. Postsettlement settlements
- Truth 24. Contingent agreements
- Part 4: Psychology
- Part 5: People problems (and solutions)
- Part 6: I-negotiations and E-negotiations
- Truth 38. Negotiating on the phone
- Truth 39. Negotiating via email and the Internet
- Truth 40. When negotiations shift from relational to highly transactional
- Truth 41. Negotiating across generations
- Truth 42. Negotiating with different organizational cultures
- Truth 43. Negotiating with different demographic cultures
- Part 7: Negotiation Yoga
- References
- Acknowledgments
- About the Author
- FT Press
Learn the Art of Logic and Persuasion (Collection)
Jonathan Herring
Leigh Thompson
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