14

Alliances and Acquisitions

LEARNING OBJECTIVES

After going through this chapter, you should be able to:

  • Explain the main motives of collaborative strategies in international business

  • Define the major forms of collaborations in business

  • Discuss the basic features of collaboration

  • Analyse how a company can manage different collaborative arrangements

Dialling India

In 2008, Japanese telecom giant NTT DOCOMO, Inc., one of the world's largest players in the telecommunications industry, catering to 53 million customers and 51.5 per cent of the Japanese market, entered into a strategic alliance with India's Tata Group through a purchase of a 26 per cent stake in Tata Teleservices Ltd (TTSL) for USD 2.7 billion.

As a result of the capital alliance, the partners expected to expand mobile communication operations in the fast-growing Indian mobile market, aiming to increase operating revenue and achieve steady business growth. TTSL is the telecommunications unit of the Tata Group, India's largest conglomerate, with operations in 80 countries across seven sectors and 350,000 employees worldwide. The group rapidly increased its share as a result of its high-quality wireless networks and a large number of retail stores and customer-service outlets. DOCOMO is expected to work closely with TTSL's management and provide know-how to help the company further develop its mobile business.

The deal came at a time when the Indian telecom industry was poised for the introduction of new technologies. TTSL expected to leverage DOCOMO's expertise in the development and delivery of value-added services, where DOCOMO is a firmly established market leader. The deal was expected to be beneficial for both parties, as the Tatas had already set up the network and DOCOMO had a great understanding of technologies, market development and competition. It was predicted that with Tata's 3G (third generation) license, DOCOMO's expertise would add tremendous value.

TTSL is ranked sixth in an industry led by Bharti Enterprises and followed by Anil Ambani's Reliance Communications, Vodafone Limited, public sector undertaking Bharat Sanchar Nigam Ltd (BSNL) and Idea Cellular Ltd of the Aditya Birla Group. The Indian market, with 315 million wireless connections, is the world's second largest telecom market after China. Telecommunication service providers add more than nine million subscribers a month, which translates into a projected revenue of more than USD 37 billion by 2012. The big numbers, however, are at the bottom of the pyramid as almost a 100 million subscribers come from rural areas and the lower end of the urban market (maids, drivers and vegetable sellers).

New technology such as 3G translated into more value-added services such as rich media and business-to-business productivity tools. This is because when handsets are subsidized, their value is even greater for the middle and low ends of the consumer spectrum as it is the only way the vast majority of Indians have access to the Internet. For this segment, the 3G mobile serves as a platform for education, healthcare and financial services. TTSL was already a big player in the rural market when it was planning to launch 3G and 4G with DOCOMO's help to reap the benefits from the upper end as well as lower ends of India's huge mobile market.

 

Source: Information from “NTT DOCOMO and Tata Agree on Strategic Alliance in India”, 12 November 2008, available at http://www.nttdocomo.com/pr/2008/001421.html, last accessed on 8 February 2011; “NTT DoCoMo's Tata Deal: Why Global Telecom Firms Want to Dial India”, IndiaKnowledge@Wharton, 27 November 2008, available at http://knowledge.wharton.upenn.edu/india/article.cfm?articleid=4335, last accessed on 8 February 2011.

INTRODUCTION

You saw in Chapter 6 that firms choose different modes of foreign market entry. In an era of growing competition and globalization, this includes various forms of collaboration with domestic and international counterparts to find space in the global marketplace and help in strengthening their competitive advantage. Alliances and acquisitions are two major strategies for the growth of international business firms, which have gained in strength in recent years. This chapter explains what they constitute and various other issues such as the motives driving them and how firms can manage them.

STRATEGIC ALLIANCES

Strategic alliances are “voluntary agreements between firms involving exchange, sharing or co-developing of products, technologies or services”.1 They refer to cooperative agreements between potential or actual competitors in the form of formal agreements with equity stakes or short-term contractual agreements for cooperation in a specific task. They take the form of transnational partnerships that attempt to pursue mutual interests through the sharing of resources and capabilities.

 

Strategic alliances are voluntary agreements between firms involving exchange, sharing or co-developing of products, technologies or services.

They can be formal agreements with equity stakes or short-term contractual agreements for cooperation in a specific task. The increase in the number of such alliances among TNCs all over the globe from different countries is transforming the global business environment as it facilitates foreign market entry, helps firms share fixed costs and risks, and benefits from the synergies of complementary skills and assets. These alliances are gaining importance worldwide as global competition intensifies for access to markets, products and technologies. As a means of survival and growth, strategic alliances have become a fundamental element of many TNCs’ key global business strategies.

The basic parameter for classifying strategic alliances is the existence of an equity component in them. We, therefore, classify them as equity-based alliances and contractual or non-equity-based alliances.

Equity-based Alliances

The most common foreign entry for TNCs has been through equity joint ventures, which entail establishing a new entity that is jointly owned and managed by two or more parent firms in different countries. To set up an equity joint venture, each partner contributes cash, facilities, equipment, materials, intellectual property rights, labour or land-use rights. These collaborative arrangements could have an equal ownership pattern; a 50–50 ownership or in any other proportion, according to the law of the land. Joint venture laws in most countries require a foreign investor's share to exceed a certain threshold of the total equity (25 per cent in many nations). While there is no upward limit in de-regulated industries in most countries, whether developed or developing, in governmentally controlled or institutionally restricted sectors, foreign investment is often restricted with respect to equity arrangements.

 

An equity joint venture entails establishing a new entity that is jointly owned and managed by two or more parent firms in different countries.

In a recent development, Larsen & Toubro Limited (L&T), India's diversified engineering and construction conglomerate, entered into a joint venture with Japan's Kobe Steel Ltd. The new venture, named L&T Kobelco Machinery Pvt Ltd, has been set up for the manufacture of equipment for tyre and rubber companies. Set up with a capital of INR 0.3 billion, the venture has L&T as the majority shareholder with a 51 per cent equity stake. The venture helps Kobe access the growing Indian market and L&T's established consumer base, and L&T benefits from Kobe's technological expertise.2

Strategic investment is another form of an equity-based alliance. In this form of collaboration, one partner makes an investment in the other's existing business. For instance, materials and films vendor 3M Company based in Maplewood, Minnesota, recently made a strategic investment of USD 3 million in Pixel Qi.

Cross-shareholding is a form of collaborative exercise in which both partners invest in each other's existing and running enterprises. The practice is common throughout the world but it is particularly used in the traditional industries (steel, paper and energy) of Japan. However, big global carmakers and electronics firms of Japan participate as well.

Although cross-holdings help to make alliances firm and strong, they also make firms captive to their partners and reinforce the inflexibility of the business environment, in this case Japan. In spite of these issues, cross-shareholding continues to be a part of Japanese business culture, as proved by the recent alliance between French, German and Japanese automobile manufacturers, that is, Renault-Nissan with Daimler.

Contractual Alliances

The cooperative joint venture (also known as contractual joint venture) is a collaborative agreement in which both profit sharing and responsibility sharing are defined as per the terms of a contract between the two parties. The profit sharing arrangement is not necessarily according to each partner's percentage of the total investment. Each partner or co-venturer cooperates as a separate legal entity and bears its own liabilities. Most cooperative joint ventures do not involve the creation of an independent corporate entity but follow carefully defined rules regarding allocation of tasks and costs and revenue sharing.

 

The cooperative joint venture (also known as contractual joint venture) is a collaborative agreement in which both profit sharing and responsibility sharing are defined as per the terms of a contract between the two parties.

Cooperative joint ventures can take the following forms:

Joint exploration projects for minerals and other natural resources are a form of non-equity cooperative alliance in which exploration costs are usually borne by the foreign partner and development costs are usually shared by the local partner. For instance, DiamondCorp plc, a UK-headquartered enterprise, has entered into a joint exploration project for the mining of diamonds in Botswana with exploration company GeoPerspectives (Pty) Limited.3 Such exploration projects allow the foreign firm to manage specific aspects of the project without the formation of a new corporate entity.

INTERNATIONAL BUSINESS IN ACTION  |  R&D in Canadian Aerospace

The Canadian Composites Manufacturing Research and Development (CCMRD) was formed in cooperation with the Composites Innovation Centre (CIC, Winnipeg, Manitoba,), National Research Council Canada's Institute for Aerospace Research (NRC-IAR, Ottawa, Ontario,) and The Boeing Company (Chicago). This consortium brings together major aerospace companies and small to medium-sized enterprises to enhance Canada's global competitiveness in the manufacturing of advanced composite materials for aerospace and other industries. Its founding Canadian member companies include Bell Helicopter Textron Inc. and Avior Integrated Products in Quebec; Comtek Advanced Structures in Ontario; Convergent Manufacturing Technologies Inc. and Profile Composites Inc. in British Columbia; and Bristol Aerospace Limited (a division of Magellan Aerospace Ltd) and Cormer Group Industries, Inc. in Manitoba. The NRC-IAR participates as a technology adviser, providing insight and direction based on its leading-edge knowledge of the composites aerospace industry.

Canada's Industrial & Regional Benefits (IRB) policy requires prime contractors that have won defence contracts with the Canadian Government to invest in the Canadian economy. One of those contractors, Boeing, has major interests in the Canadian economy, with more than 200 suppliers located across Canada. The multinational aerospace and defence company provides technical expertise and project guidance through Boeing Research & Technology, its central research, technology and innovation organization, and also provides financial support.

 

Source: Information from “New R&D Consortium Puts Canadian Composites Front and Center”, available at http://www.compositesworld.com/news/new-rd-consortium-puts-canadian-composites-front-and-cenbruary, last accessed on 7 February 2011.

Research and development consortiums are also a form of collaboration in which the costs are allocated according to an agreed upon formula, but the revenue sharing depends on how each partner deals with the technology it created.

A co-marketing arrangement is an opportunity for different business enterprises to reach a larger consumer base. For instance, Praxair Technology Inc. (United States) and Merck KGaA (Germany) established a global alliance for the use of each other's distribution channels to market Praxair's gases and Merck's wet chemicals to consumers in the semiconductor market. Praxair has a strong distribution infrastructure in North America but is a minor player in Europe. Merck, in comparison, has a strong presence in Europe, but is not present in the US market.

 

In a co-marketing arrangement, different business enterprises use each other's distribution channels to reach a larger consumer base.

IBM is also aggressively investing in co-marketing because it sees large white space opportunity in the midmarket to win new accounts. IBM, which has traditionally had co-marketing programmes for its distribution partners, has recently replaced these with marketing service vendors (MSVs). These are strategic marketing vendors, one in the United States and one in Europe, with channel marketing expertise that are enabled and funded by IBM on a three-to-one basis to help partners develop customized and repeatable marketing campaigns.4

Co-management arrangements are loosely structured alliances in which cross-national partners collaborate in training, production management, information systems development and value-chain integration. It serves as a platform for firms to acquire skills quickly and efficiently, especially for firms which realize that they lack the skills necessary to run foreign operations. The local counterpart benefits from the international experience and organizational skills of its partner. In Pakistan, a training initiative known as the Better Cotton Initiative (BCI) is a global programme made up of producers, international retailers and not-for-profit groups. The initiative counts IKEA Systems B.V. and H&M among its commercial partners, and training activities are organized by the environment group WWF, Oxfam and local civil society organizations to provide training to small farmers about the hazardous use of chemicals and how to optimize their usage.5

 

Co-management arrangements are loosely structured alliances in which cross-national partners collaborate in training, production management, information systems development and value-chain integration.

Co-production or co-service agreements find different partners responsible for manufacturing or fulfilling a part of the production or service agreement, with costs generally being a function of each partner's level of efficiency. Boeing entered China in the late 1970s through a co-production agreement with the Xi'an Aircraft Industry Group (Company) Limited, which co-produced 737 vertical fins, horizontal stabilizers and forward access doors, and another co-production agreement with the Shenyang Aircraft Corporation, which co-produced 737 tail sections and 757 cargo doors. Similarly, Indian IT major Tata Consultancy Services (TCS) has partnered with Cisco for the development of IT service solutions.

 

Co-production or co-service agreements find different partners responsible for manufacturing or fulfilling a part of the production or service agreement, with costs generally being a function of each partner's level of efficiency.

INDUSTRY FOCUS  |  Cisco and Tata Consultancy Services Announce Strategic Alliance

Cisco Systems, Inc., a worldwide leader in networking, and Tata Consultancy Services (TCS), an IT services, business solutions and outsourcing organization, entered into a strategic alliance in 2009 to develop and deliver IT service solutions to help customers build or evolve next-generation data centres by taking advantage of the network as a platform. Under the agreement, TCS agreed to build a new technology practice focused on Cisco's industry-leading data centre networking and security solutions. Cisco and TCS have, therefore, been developing go-to-market solutions that meet the infrastructure and network requirements of global corporations. Both companies have been investing in skills development and training labs to provide an end-to-end solution to meet customer requirements.

The companies also announced the formation of a Cisco Technology Lab at the TCS campus in Chennai, India. The lab was meant for TCS to develop network-based data centre solutions, test frameworks, and skills and certify employees in Cisco data centre technologies. The lab also allowed Cisco and TCS to illustrate proof-of-concepts and IT and networking methodologies for client-specific business processes. As part of the new practice, TCS was also expected to incorporate Cisco's Data Centre 3.0 technologies with TCS's industry-leading IT services, business solutions and outsourcing. The practice was meant to focus on helping customers develop next-generation virtualized data centres and achieve greater operational and energy efficiency. The companies were also expected to explore new networking innovations to address the needs of large and small businesses for IT services.

As customers became more demanding regarding their expectations about IT infrastructure and application environment, this strategic alliance hoped to benefit from Cisco's industry-leading data centre networking solutions and TCS's global network delivery model to help customers increase the efficiency and agility of their IT operations. For Cisco, the alliance was an opportunity to establish a foothold in emerging markets with the advantage of an established local partner to be able to benefit from new virtualized approaches such as software as a service.

The TCS and Cisco strategic alliance initially focused on India as well as mutual enterprise customers in the United States and the United Kingdom in the key verticals of banking and finance services, telecom and government as well as small and medium-sized businesses.

 

Source: Information from “Cisco and Tata Consultancy Services Announce Strategic Alliance”, Market Wire, 10 February 2009, available at http://newsroom.cisco.com/dlls/rss.html, last accessed on 12 February 2011.

RATIONALE FOR STRATEGIC ALLIANCES

The basic rationale of a collaborative arrangement is to be able to avail of the synergy that arises out of such relationships. Synergy refers to the financial, operational and technological benefits that arise out of the use of complementary resources and capabilities. The term “synergy” denotes that the magnitude of benefit that is possible as a result of the combination of resources is greater than what is possible if both parties made the effort alone. These benefits are the result of risk reduction, knowledge acquisition, economies of scale and rationalization, reduced competition and market entry.6 Specifically, the reasons behind strategic alliances are as follows:

 

Synergy refers to the financial, operational and technological benefits that arise out of the use of complementary resources and capabilities.

Risk Reduction and Cost Spreading

In order to tap the global market, a firm needs to incur certain fixed costs that may be a deterrent for its foreign market foray. At low levels of output, it may therefore prefer to outsource or contract out some business. However, the better option is for the firm to enter into a collaborative agreement that helps it to pool risks and cover increased investment costs. In cases where the host country environment is new, unfamiliar, or hostile, or the law of the land does not permit a firm to go it alone, a strategic alliance makes sense. The joint venture between Bharti and Walmart in India was driven by the prohibition on retail investment according to Indian laws, which allows 100 per cent foreign ownership in the domestic retail sector only if a company only establishes wholesale or cash-and-carry stores.

The same considerations have driven the entry of French retail chain Carrefour Group, which has forged an alliance with the local Future Group, which operates India's largest network of branded stores, including the Big Bazaar and Pantaloons chains.7 Alliances also help a firm to exit through a minimum cost outlay and to keep its reputation intact.

Acquisition of Knowledge and Resources

A firm's competitive advantage arises out of the possession of firm-specific advantages that take the form of routines and organizational culture. In today's fast-changing competitive environment, alliances allow firms to benefit from each other's knowledge without going through the time-consuming effort of having to build them up. India's Oil and Natural Gas Corporation (ONGC) Limited acquired a 40 per cent stake in the San Cristobal oilfield in Venezuela for USD 356 million through its overseas investment arm ONGC Videsh, which has a presence in 29 oil and gas projects spread over 15 countries and is spearheading India's quest to secure energy security through overseas equity oil.8

Benefits of Economies of Scale and Scope

The ability of a firm to produce on a global scale and penetrate the global market depends to a large extent on how well it is able to reap the benefits of scale and scope. The use of complementary resources, competencies and skills gives rise to synergistic effects that are unavailable if a firm is producing on its own. The use of strategic alliances also permits the use of larger financial resources and the sharing of the costs of these resources. It also permits alliance partners to raise funds from different parts of the global market, permitting the shareholder to reap the benefits of global portfolio diversification.

Bypassing Barriers to Entry

In many countries, foreign business firms are encouraged to enter the domestic market in the form of an equity joint venture rather than as a wholly owned subsidiary. For instance, in the 1980s, the Indian Government had imposed several restrictions on the entry of TNCs in the form of repatriation of profit, technology transfer and product distribution. As a result, when PepsiCo entered the Indian market, it came through a joint venture with Punjab Agro-Industries Corporation and Voltas Limited. This helped it to establish a presence through the use of market power and marketing channels of its local partners.

Acceptance in the Local Market

The success of a foreign firm is subject to its acceptance in the local market by local customers. The use of a domestic partner often helps a firm to gain acceptance. Entry into Japan is encouraged through the assistance of a local partner who understands the distinctive marketing and distribution practices in Japan.

Ability to Face Competition

Alliances enable rivals to survive in a market that may not have enough space for both of them individually and where the only route to survival is through co-opetition—cooperative competition. For instance, Clark Material Handling Company and AB Volvo forged an alliance for the manufacture of earth-moving equipment to compete in their respective home markets of the United States and Europe against global giants Caterpillar, Inc. and Komatsu Limited. In a more aggressive move, Caterpillar teamed up with Mitsubishi Heavy Industries Ltd in Japan in 1963 to get a share of the market from their common competitor Komatsu, which had almost 80 per cent share of the market.

India's leader in the social expression industry, Archies Limited, entered into a tie up with US brand Hallmark Cards, replacing its earlier partner Vintage Cards and Creations Limited. The tie-up with Archies, which has a countrywide presence in the social expression industry, is expected to help the US brand scale up faster in the booming Indian market and will simultaneously increase Archies’ international exposure too as its cards will be sold across Hallmark stores in the Middle East, Canada, Australia and the UK during festive occasions such as Diwali, Rakhi, and Eid. However, there exists the possibility of Archies eventually being cannibalized by Hallmark and the eventual sharing of competition between the two brands, which may result in more choices for the consumer and help in the overall growth of the market.9

BUILDING STRATEGIC ALLIANCES

The various stages of building strategic alliances are as follows:

The Decision to Cooperate

At the very outset, a firm has to take a decision regarding whether it wants to rely on pure market transactions or acquisitions. This is a time-consuming and demanding option even for resource-rich TNCs. This is the basic reason that firms decide to enter into alliances.

Contract or Equity

The next stage is the choice between contract and equity. This decision depends on four different factors:

The key decision parameter is the character of shared capabilities. If capabilities required in the venture are hard to describe and codify—in other words, if they are tacit capabilities—then equity is the preferred mode of involvement. A basic characteristic of tacit knowledge is that it is complex and embedded in the firm's systems and routines, and hence difficult to isolate from the firm and considered “sticky”. It is best learnt through real action rather than by reading manuals and reports. Tacit knowledge can therefore be acquired via learning by doing with the help of expert alliance partners.

For instance, if it was possible for Toyota Motor Corporation to compile all its knowledge about the legendary Toyota production system into a manual, it would still be impossible for a firm to replicate the Toyota model on that basis. This is the reason for the joint venture between Toyota and General Motors Company. General Motors saw the joint venture as an opportunity to learn about lean manufacturing from the Japanese company, while Toyota gained its first manufacturing base in North America and a chance to implement its production system in an American labour environment. The alliance came to an end in 2009.10 In general, firms enter into equity-based alliances when they are dealing with more complex skills and technology, but they may use the franchising model when skills are less complex and can be easily transferred, as in the case of McDonald's.

The ability to monitor and control is another consideration driving choice of alliance. Equity relationships allow firms to have some degree of partial direct control over joint activities on a continuing basis, which contractual relationships do not permit. Firms generally prefer equity alliances if they fear loss of intellectual property or the likelihood that it may be expropriated. This explains the predominance of joint ventures versus licensing/franchising agreements in China.

A third consideration is the use of alliances as stepping stones to later equity relationships. For instance, the Airbus consortium originally consisted of two partners, France's Aerospatiale and Germany's Deutsche Aerospace AG in the 1960s, and initiated contractual relationships with Spain's CASA and UK's British Aerospace. In the 1970s, CASA and British Aerospace became full-fledged equity members of the consortium.11

Institutional constraints also force the choice between contract and equity. It has often been found that governments in emerging economies have a preference for joint ventures as vehicles of technology transfer. The Chinese auto industry is a case in point.

Alliance Evolution

The most vital ingredient in building an alliance is the choice of the alliance partner. The choice of partner is a function of complementary skills, competencies and capabilities that help the firm to accomplish its strategic objectives. The following criteria are important for the selection of an alliance partner:

Compatibility of Goals

The goals of an alliance need to be compatible or congruent as they are representative of the collective benefit of all partners. Alliance goals should be representative of and lead to synergy. If the goals of the alliance are incompatible, it leads to conflict between parties and the eventual collapse of the alliance. For instance, Peugeot's alliance with Guanzhou Automobile Industry Group Co., Ltd in China came to an end because Peugeot wanted to target the local market, but the local firm was more interested in the acquisition of technology and in penetrating international markets.

To ensure goal compatibility, firms sometimes team up with companies with whom they have had cooperative experiences in the past. Some instances of this are the alliance between Mitsubishi Electric Corporation and Westinghouse Electric Corporation, which had a historical precedent back to the 1920s. Similarly, Nippon Sheet Glass Co., Ltd and Hankuk Glass Industries Inc. established an alliance in Korea based on technical and capital ties built over a period of 15 years.12 IBM and Seimens AG entered a cooperative agreement to develop 16-megabit chips for the first time in 1989 and followed it up by a joint manufacturing pact in 1991 to launch volume production of these.13

Complementary Resources

Resource complemantarity refers to the extent to which resource possession of the two parties leads to synergy in the alliance. The extent of resource complementarity has a direct relation with the value addition of the enterprise since it reduces governance and coordination costs and improves the learning curve. For instance, in the example given before, Volvo had a strong presence in Europe and the Middle East, where Clark was weak and Clark had 70 per cent of its sales in North America where Volvo had virtually no presence.14 The alliance led to the pooling of their marketing resources and helped them cover a much broader geography.

Cooperative Culture

This refers to compatibility of corporate culture and a better working environment. The Closing Case illustrates this point vividly by bringing out the differences in the corporate culture between the United States and Israel. You also read about cultural differences in Chapter 5 and saw how American culture is individualistic, compared to a more group-oriented focus among the Japanese. This was an important issue in the Toyota–General Motors (GM) alliance, in which Toyota's team approach, combined with GM's corporate focus on innovation, made a significant contribution to enhanced productivity at the their California-based manufacturing company. Pertinent issues in this context are the centralized versus decentralized nature of the organization, flexibility in managerial practice, and ways and means of overcoming these difficulties.

Commitment

This refers to the likelihood of continuous contribution of resources and skills to joint operations and to the enhancing of a joint payoff. A partner's commitment has a bearing on the building of trust and helps to stabilize environmental uncertainties. The alliance between Daewoo International Corporation and General Motors ended due to the lack of commitment of the two parties in the marketing of the Pontiac LeMans in the United States. Daewoo accused General Motors of failing to market the LeMans aggressively enough, while General Motors’ response was to blame the poor quality of the LeMans and its unreliable supplies for bringing the alliance to an end.

Capability

A primary motive of all global alliance is the pursuit and use of capabilities—strategic, financial and organizational. Strategic capabilities refer to the firm's market power, marketing competence, technological skills, relationship-building industrial experience and corporate image. Market power is representative of the firm's industrial and business background, market position, and marketing and distribution networks. The market power of the local partner is a valuable resource for the success of an alliance as the firm's history and reputation help to create a brand image, as in the case of the Tata–NTT DOCOMO alliance in the opening vignette.

Organizational capabilities include organizational skills, previous collaboration, learning ability and previous foreign market experience. These are reflected in the blending of cultures and management styles, orientation and training and in virtually all aspects of organizational existence. A good fit between the alliance partners is imperative for the smooth functioning and existence of the alliance.

Financial capabilities are reflected in risk management, exposure hedging, financing and cash-flow management. A partner's risk management ability affects risk reduction and hedging against foreign exchange fluctuations. The ability to manage foreign exchange risk is imperative for the survival of the firm. The financial strength of the local partner also helps to obtain resources which might otherwise be unavailable. Financial capabilities thus have a huge bearing on the profitability, liquidity, working capital structure, leverage and cash positions of the TNC.

Performance of the Alliance

There is little consensus on what constitutes alliance performance and how it can be measured. Usually, a combination of objective measures such as profits and market share and subjective measures such as managerial satisfaction can be used to assess the performance of an alliance. There are four main factors that affect alliance performance even though none of them may have a direct measurable impact on it. These are:

  • The level of equity is indicative of the level of commitment of an alliance partner. A higher level of equity indicates a stronger commitment and is likely to result in higher performance.
  • Learning is an important parameter to judge alliance performance. Being abstract and hence difficult to measure, it is often substituted with experience. It has been observed that experience has a linear relationship with performance, but its impact ends after some time.
  • Alliances among firms of similar nationality are more successful and lead to fewer conflicts and disputes.
  • Relational capabilities that are firm-specific and difficult to codify and transfer are often the factors that make or break an alliance.

The ultimate success of the alliance, however, is a result of a combination of all these factors rather than the existence of any of them in isolation.

Alliance Management

An alliance is the coming together of firms with different skills, knowledge bases and organizational cultures. This creates a unique learning opportunity through the sharing of resources and the creation of new knowledge. For this, a firm needs to first identify what knowledge it needs and then extract and transfer this knowledge from its partner to its own organization. Germany's Bosch Group, for instance, established strategy meetings with its Japanese partners and also sent technicians and marketing managers to various joint ventures to acquire partner skills and knowledge.

Sometimes, it becomes necessary to protect knowledge that may be the source of competitive advantage and may therefore be vital and sensitive. Core knowledge may be protected in several different ways. The alliance contract may have safeguards written into it to prevent alliance partners from entering into competing contracts or producing competing goods. Both parties to the alliance may agree in advance to exchange specific skills and technologies to ensure that they both benefit. An example of cross-licensing agreements is that between Motorola and Toshiba Corporation, in which Motorola licensed some of its microprocessor technology to Toshiba and in return Toshiba licensed some of its memory chip technology to Motorola. Avoiding undue dependence on an alliance can also help to reduce risk of leakage. For instance, Toyota provides General Motors with high-quality, low-cost small cars and exercises a dominant influence over its family of suppliers, buys a large portion of their output and often provides finance in addition to equipment and managerial advice. Development of inter-partner cooperation and reducing conflict through sustained personal contact between managerial personnel, careful selection of personnel, setting joint milestones, understanding the different resource groups and maintaining flexibility goes a long way in keeping the alliance healthy and happy.

ALLIANCES: AN EVALUATION

Alliances as a mode of entry have several advantages. They facilitate entry into a foreign market, especially hitherto closed markets like China, which are difficult to penetrate without a local partner. Warner Bros., for instance, entered the Chinese market through a strategic alliance with the help of two local partners when it realized that doing it alone meant having to go through a complex process of approval. Strategic alliances also help firms to diversify risks and costs associated with a large project. For instance, MG Rover's attempt to enter the Chinese automobile market was driven by the need to share costs. It also enables firms to establish synergy through the coming together of complementary skills and assets that neither can develop entirely on its own. It also leads to the establishment of industry standards such as in the alliance between Sony and Palm Computers, which established Palm's operating system as the industry standard as against rival Microsoft Corporation's Windows operating system.

The flip-side of strategic alliances is that they give competitors a low-cost route to access new technology and markets. As an example, Japanese alliances with US counterparts in semiconductors and machine tools were a strategy to keep high-paying value-added jobs in Japan, but use the alliance to acquire the production and project-engineering skills, which were the core competitive advantage of the US corporation.

Undoubtedly, alliances can be risky, but if managed properly, can lead to benefits for both partners.

ACQUISITIONS

An acquisition is the purchase of an existing business venture in a foreign country. From a legal point of view, the target company ceases to exist, the buyer “swallows” the business and the buyer's stock continues to be traded. It can be the purchase of a minority stake (where a firm purchases between 10 to 49 per cent of the company's stock) or a majority stake (in which it acquires over 50 per cent stock). An acquisition could be hostile if the acquired company is unwilling to be bought or it could be friendly and with the consent of the acquired enterprise.

Acquisitions are different from mergers, which refer to the amalgamation of two existing enterprises. A merger is a voluntary and permanent combination of two businesses that integrate their operations and identities with those of another. The merged enterprises then functions as a new entity. For example, both Daimler-Benz AG and Chrysler ceased to exist when the two firms merged, and a new company, DaimlerChrysler AG (now known as simply Daimler AG), was created.

Reasons for Acquisitions

The basic rationale for firm internationalization is to increase or protect profitability and/or capital value by exploiting existing competitive advantages or safeguarding, increasing or adding to them.15 Cross-border M&As as a mode of FDI entry is the fastest means for a firm to expand its production and marketing internationally. When time is vital, takeover of or merger with an existing firm in a new market with an established distribution system is preferable to developing a new local distribution and marketing network. Similarly, for latecomers to a market or a new field of technology, cross-border M&As can provide a way to catch up rapidly. In an era of enhanced competition and shorter product life cycles, there are increasing pressures for firms to respond quickly to opportunities in the fast-changing global environment.

The increasing incidence of cross-border M&As as an important form of FDI has been the fallout of declining trade and investment barriers, and is driven by the following motives:

Market-Seeking M&As

The search for new markets is a constant concern for all business firms. Through cross-border M&As, firms can quickly access international new market opportunities. Firms seek to protect or exploit new markets, motivated by prospects for growth and large market share, to establish a presence in a new market prior to competitors or to counteract similar action by competitors. By taking over an existing company, an acquiring firm can immediately have access to a local network of suppliers and customers, fulfilling its desire for market power. In a recent spate of mergers from India's IT sector between 2000 and 2007, India's MphasiS acquired Navion Software to expand its operations into the Chinese and Japanese markets. The need for developing a near-shore centre for the Japanese market and the plan to tap China's skilled labour force triggered this acquisition. The company also plans to tap the local market at a later stage and use the Chinese base as an alternative centre for its offshore services in the region.

Efficiency-Seeking M&As

Efficiency-seeking M&As are meant to take advantage of different factor endowments, economic systems, policies and market structures to concentrate production in a limited number of locations. Efficiency gains are the result of synergies—both static and dynamic—in cross-border M&As.

 

Efficiency-seeking M&As are meant to take advantage of different factor endowments, economic systems, policies and market structures to concentrate production in a limited number of locations.

Static synergies include the pooling of management resources; revenue enhancement through use of each other's marketing and distribution networks; purchasing synergies; economies of scale in production leading to cost reductions; and the avoidance of duplication of production, R&D or other activities.

Dynamic synergies involve the matching of complementary skills and resources to enhance a firm's innovatory capabilities with a long-term positive effect on sales, market shares and profits. The search for static synergies is particularly important in industries characterized by increased competitive pressure, falling prices and excess capacity, such as in the automotive industry. Dynamic synergies, on the other hand, may be crucial in industries experiencing fast technological change and which are innovation-driven, such as information technology and pharmaceuticals.

The merger of India's Polaris Software Lab Ltd with Orbitech saw a spurt in the merged entity's revenues from USD 60 million to USD 125 million as well as the addition of 1,400 employees to Polaris, taking the total employee strength to 4,000. Similarly, for Bangalore-based Vmoksha Technologies, the logic behind the acquisition of two US-based companies, Challenger Process Systems Company and XMedia, Inc., was to increase in size by widening its customer base.

The Polaris-Orbitech merger helped in combining the skill sets of both companies, which in turn led to growth and expansion of the merged entity. While Polaris was looking for a specialized product suite, Orbitech was looking forward to efficient marketing and service support for its products. Post-merger, Polaris got the Orbi suite framework and combined it with its service expertise to win more customers. After the merger, Polaris has become a large, specialized company in the banking, financial services and insurance (BFSI) space, offering solutions, products and transaction services. Polaris has had some recent post-merger wins, including ABN AMRO Bank N. V., Commercial Bank of Kuwait, and Deutsche Leasing.

Wipro IT Business similarly acquired GE Medical Systems Information Technologies (now known as GE HealthCare) to leverage its specialization in the health-science domain. The intellectual property that Wipro acquired provided it with a platform to expand its offerings in the Indian and the Asia-Pacific healthcare IT market. Similarly, when Wipro acquired the global energy practice of American Management System and the R&D divisions of Telefonaktiebolaget LM Ericsson (popularly known as Ericsson), it acquired skilled professionals and a strong customer base in the areas of energy consultancy and telecom R&D.

Strategic-Asset-Seeking M&As

The strategic asset seekers may engage in cross-border M&As as a means for sustaining or enhancing their international competitiveness. Merging with or acquiring an existing company is the least costly and sometimes the only way to acquire strategic assets such as R&D or technical knowhow, patents, brand names, local permits and licences and supplier and distribution networks, because they are not available elsewhere in the market and take time to develop. Such assets may be crucial to increase a firm's income-generating resources and capabilities.16

 

Strategic-asset-seeking M&As engage acquisition as a means for sustaining or enhancing their international competitiveness.

Polaris had six major customer wins after it acquired the intellectual property rights (IPR) of Orbitech's Orbi suite framework of banking solutions. Vmoksha also saw a rise in the number of its customers due to acquisitions as it expanded considerably in the US market and leveraged on the existing customer base. MphasiS also added new customers in the Japanese and Chinese markets after the acquisition of Navion Software.

Resource-Seeking Fdi

A resource-seeking FDI is usually associated with firms in the primary sector. The resource seekers are motivated by their need for cheaper resources, including physical, human, technological or organizational resources. These include large state-owned TNCs from the emerging markets such as ONGC from India. Rising prices of international raw materials and rapid economic growth have intensified the competition for these resources.

Risk Reduction

The desire for risk reduction through product or geographical market diversification is another motive for cross-border M&As. Firms may undertake to merge or acquire across borders on the basis that industry returns across economies may be less correlated than within an economy.17 As intensified global competition and rapid technological development have led firms to focus on their core activities, the need for product diversification has become less important,18 although geographical diversification plays a role.

Financial Motives

Financial motives also play a role in cross-border M&As. If bad management, imperfections in the capital market or major exchange rate rearrangements provide short-term capital gains, it can make sense to acquire an undervalued firm.

Managerial Hubris

Managerial hubris refers to the overconfidence of managers in their capabilities19 and is reflected in a firm usually paying a premium over the intrinsic value of the target firm. The fact that M&As usually come in waves bears testimony to herd behaviour, as where managers rush in to acquire prompted by the acquisitions by early movers.

 

Managerial hubris refers to the overconfidence of managers in their capabilities and is reflected in a firm usually paying a premium over the intrinsic value of the target firm.

It may be pertinent to mention here that much of the research on internationalization motives has strived to separate and identify the primary motive of M&As with a view to finding out if the market reacts as implied by the motive. It has generally been seen that motives are not only diverse (that is, they might vary across firms) but also multiple (that is, there is always more than a reason for overseas M&As) and dynamic (that is, they might vary over time).

Acquisitions: An Evaluation

An acquisition is the fastest way of making a foreign market entry and establishing a presence in a foreign market.

Acquisitions can also be a pre-emptive strategy, especially in rapidly globalizing industries like telecommunications, where deregulation and liberalization is opening up new markets and creating huge potential. There was a spate of acquisitions in the industry driven by regulatory changes in the global market. This resulted in the USD 60 billion acquisition of AirTouch Communications Inc. by Vodafone Limited of the UK, the USD 13 billion acquisition of One 2 One in the UK by Deutsche Telekom20 and more recently, the takeover of Zain's African assets by Indian telecom major Bharti Enterprises. There was a similar wave of cross-border acquisitions in the global automobile industry as Daimler-Benz acquired Chyrsler, Ford Motor Company acquired Volvo Cars, and Renault acquired Nissan Motor Co. Ltd.

Acquisitions also help build up the firm's asset portfolio in a stroke as against building it up from scratch as in a greenfield investment. In the acquisition of Zain, Bharti acquired assets that were spread over 15 countries. The combined firm has revenues of some USD 13 billion, and earnings before interest, taxes, depreciation and amortization (EBITDA) of around USD 5 billion.

Despite these advantages, the success rates of acquisitions are not very promising as many of them end up eroding shareholder value and fail to achieve expected revenues and profits. The acquisition of Columbia Pictures Industries, Inc. by Sony Pictures International in 1989 is a classic case of what not to do in a cross-border deal. Sony paid a significant premium, and kept a hands-off attitude toward their senior executives in Hollywood, who were busy overspending on office renovations, company perks, and unsuccessful movies. As a result, Sony was forced to take an unprecedented USD 3.2 billion write-down in 1994.

Sony also faced legal problems stemming from their recruitment of senior management who were under contract at Time Warner, lack of internal controls over budgeting, weak understanding of the fundamentals of the acquired business, and an overly optimistic belief in “synergies” arising from vertical integration and from applying Sony's technological competencies to the movie and television business. Although these are mistakes that can happen in any merger or acquisition, what compounds the issue in cross-border deals are the inherently greater challenges of trying to blend different country cultures, communicating across long distances, dealing with misunderstandings arising from different business norms, and even fundamental differences in management style.

REGION FOCUS  |  India's Cross-border M&As

Reliance Gateway Net Limited, VSNL (now Tata Communications Limited), Scandent Solutions Corporations Ltd (now Cambridge Solutions), and GHCL Limited are amongst the Indian businesses that made acquisitions in the United States within the last decade and exemplify the larger picture of cross-border M&As from India. A tide of acquisitions has been spreading in continental Europe, Great Britain and Asia as Indian companies attempt to become key players in global markets. The spurt of M&A activity seems to be a combination of four factors: means, motive, confidence and opportunity.

Over the last decade, Indian firms in various industries—from information technology, to auto components, to the energy sector, to food products—have gradually acquired the confidence to acquire. The outsourcing phenomenon exposed Indian companies to Western practices and, at the same time, demonstrated to non-Indian firms that India is a reliable source of low-cost, yet high-quality products and services. An ever-booming economy and the ability to access more capital than in the past has made Indian companies profitable. This led to strong cash flows, and since they were underleveraged and relatively debt-free, the companies were able to use their borrowing capacity to good effect.

Regulatory changes in India also made it easier for firms to acquire overseas companies. For example, WTO rules governing quotas on the importation of textiles into developed countries were lifted in 2005, sparking an increase in the ability of Indian firms to produce apparel for non-Indian markets. Similarly, the amount of foreign exchange that was allowed to enter India has also been relaxed, as well as the amount of outbound investment permissible to Indian companies.

There is also an element of pride in Indian firms being able to make acquisitions overseas, and sometimes of firms much bigger than themselves, indicating that Indian companies are able to compete on a global scale, and are better managed than they were 10 years ago with a good capital base and the fundamentals in place.

Major acquirers include the Tata Group, whose acquisitions include Tata Coffee's purchase of the USD 220 million to Eight O'Clock Coffee, a venerable US brand. Tata Tea paid USD 677 million for a 30 per cent stake in Glacéau, a maker of vitamin water in Whitestone, New York. Other big ticket acquisitions include Reliance Gateway Net's acquisition of Flag Telecom in 2003 for USD 191.2 million; the purchase by Mumbai-based VSNL of Tyco Global Network, a submarine cable network, from Tyco International Ltd, based in New Jersey, for USD 130 million in 2004; and the merger of Bangalore-based Scandent Solutions with Cambridge Services Holdings LLC, a global outsourcing firm headquartered in Greenwich, Connecticut, in 2005 for USD 120 million.

It is interesting to note that a tenth of the total acquisitions during the last decade were made by firms which were incorporated less than five years before they made their first global acquisitions. These firms came into existence with a geocentric attitude of operating in the global market from day one. Lacking in prior experience in the IT industry, they are classified as “born globals”, exhibiting qualities of entrepreneurship not found in other firms. The innovative culture of born-global firms gives rise to specific capabilities suitable for success in foreign markets. Their entrepreneurial orientation is associated with an innovative and proactive approach to internationalization.

Notable among these is Vmoksha Technologies, a Bangalore-based software services company incorporated in 2001, which made its first acquisition in 2002. Its acquisition of two US-based companies, Challenger Process Systems Company and XMedia, Inc., was to increase its size by widening its customer base, and to leverage the expertise of the acquired companies to gain customers and to expand into new geographies. Firms such as Four Soft, Hinduja TMT Ltd, MosChip Semiconductor, MphasiS and Subex Limited also made their first acquisitions within five years of incorporation.

 

Source: Information from “Indian Companies Are on an Acquisition Spree: Their Target? US Firms”, India Knowledge@Wharton, 14 December 2006, available at, http://knowledge.wharton.upenn.edu/india/article.cfm?articleid=4132; Sumati Varma, “International Venturing by Indian IT Firms: A Motive Analysis”, Journal of Emerging Knowledge in Emerging Markets 1(1)(2009), available at http://digitalcommons.kennesaw.edu/jekem/vol1/iss1/9/, last accessed 20 February 2011.

One of the leading causes of failure of a merger or acquisition is the price paid by the acquirer. Very often, as is discussed here, firms pay a premium over the target firm's market capitalization, a manifestation of the “hubris hypothesis”. Managerial hubris is the overconfidence that managers have in their ability to create value from an acquisition, arising out of an exaggerated sense of their own abilities.

Leading an extensive integration effort in a foreign marketplace remains one of the biggest challenges in cross-border acquisitions. This is exemplified by the acquisition of US tyre manufacturer Firestone Tire and Rubber Co. by Japan's Bridgestone Corporation in 1988, outbidding Pirelli Tyre S.p.A. by paying a premium of 158 per cent of the value of Firestone. The acquisition was driven by Bridgestone's desire to develop on a global scale in a rapidly consolidating industry and service Japanese car-makers setting up production in the United States. However, no real integration effort took place for five years as Bridgestone left senior Firestone management in place and did little to generate cost savings. As a result, the tire maker, which had performed poorly before the acquisition, continued to do so, with total losses rising to USD 1 billion by 1992. Bridgestone subsequently spent USD 1.5 billion to upgrade and expand Firestone's operations. Firestone workers, however, ended up in a highly contentious strike in 1994–95, driven by their reaction to Bridgestone's belated cost-cutting efforts.

Employee stress and uncertainty can also be the cause of trouble in cross-border deals. Mergers create uncertainty and stress for employees, and the firm faces the very real danger that some of the best people in a company will leave since, after all, it is usually the best who have the most attractive outside opportunities. Studies indicate that the root cause of employee problems are feelings of mistrust and stress from perceived restrictions in career plans, and attacks on established cultural traditions within the acquired company, each of which is exaggerated by the fundamental differences that exist between both merging companies and the countries in which they are based. The merger of Daimler with Chrysler faced similar problems and saw many senior managers having left Chrysler in the first year after the merger. Chrysler executives found the decision-making dominated by Daimler's German managers and the Germans resented that Daimler's American managers were paid several times their salary.21

CLOSING CASE  |  Forging Links in Israel

The ReWalk is a device that allows paraplegics to move about in an upright position. Invented in 2006 by Amit Goffer, the CEO of Israel-based Argo Medical Technologies Ltd, it needed a partner to secure funding for clinical trials and to provide access to technical support. He found it in Allied Orthotics and Prosthetics, a rehabilitation centre in the United States. After clinical trials, the ReWalk was soon expected to be ready for sale to the public. Scentcom, which provides digital scent technologies for cell phones, toys and video games, and NI Medical Ltd., which makes a non-invasive device for early screening of heart disease, are among the other Israeli firms forging alliances in the United States. NI Medical recently set up shop in Ohio, and Scentcom is set to follow suit.

These are just glimpses of the hundreds of partnerships between US and Israeli firms that have materialized over the past several years. So how does the US-Israeli partnership work? Although the United States overshadows Israel in many ways, including the size of its companies, these partnerships are typically balanced and mutually beneficial. For instance, Allied Orthotics was interested in ReWalk as a profitable venture, since a device to help paraplegics walk had not been available previously, so the product had value to an industry and to people.

Another important benefit of the relationship is better access to export markets. Not only does an Israeli company get easier access to the North American market, but the US company can leverage its Israeli connection to improve access to challenging markets like India or Turkey. Another mutual benefit is cost savings, as the US companies provide the marketing expertise while the Israelis handle product development and manufacturing at a lower cost for the Americans. Israel is fast turning into the favourite US manufacturing hub, as it offers high-tech and high-quality manufacturing at relatively cheaper rates. There is, of course, the obvious benefit of increased jobs in both countries.

The Israeli culture of innovation is another factor that draws US companies to the country. Israel's small size and location fosters a need to be self-reliant. An example of the Israeli need for innovation is a partnership between TransBiodiesel of Israel and US-based Purolite Company to create a biodiesel fuel enzyme. The alliance has received funding from organizations such as the BIRD foundation (Binational and Industrial Research and Development), founded 33 years ago by the governments of both countries.

This innovative drive as well as the fierce determination of Israel to succeed led Akron, Ohio, to become the first US city to invest directly in a technology business incubator in Israel. The initial investment of USD 1.5 billion has led to the emergence of 15 Israeli businesses from the incubator. Under the terms of investment, the new businesses have to open offices in Akron while also building an Israeli presence. In exchange for its investment, Akron not only gets some jobs but also receives dividends from the new companies as a part owner.

Understanding Israeli culture is the key to success for any US company considering a partnership. Israeli business culture is dramatically different from its US counterpart. It's more informal, much more direct and less rigid, and CEOs and low-level employees alike do not hesitate to share their opinions. Much of the cultural difference comes from the required service in the Israel Defense Forces (IDF) and the training that is received there. Respectful questioning of authority is encouraged, and there is much less hierarchy than in the US military.

Questions

  1. What are the main benefits of the US–Israeli alliances discussed in the case study?

  2. Enumerate the main differences between US and Israeli business culture.

Source: Information from “Forging Deals with US Partners: A Case of Mutual Benefit”, Knowledge@Wharton, 12 January 2011, available at http://knowledge.wharton.upenn.edu/article.cfm?articleid=2655, last accessed on 14 February 2011.

SUMMARY
  • There are various forms of collaboration used by firms in international business to find space in the global marketplace and help in strengthening their competitive advantage. Alliances and acquisitions are two major strategies for growth of the international business firm that have gained in strength in recent years.
  • Strategic alliances are voluntary agreements between firms involving exchange, sharing or co-developing of products, technologies or services.
  • An equity joint venture entails establishing a new entity that is jointly owned and managed by two or more parent firms in different countries.
  • The cooperative joint venture (also known as contractual joint venture) is a collaborative agreement in which both profit sharing and responsibility sharing are defined as per the terms of a contract between the two parties.
  • Co-marketing arrangements are arrangements in which different business enterprises use each other's distribution channels to reach a larger consumer base.
  • Co-production or co-service agreements have different partners responsible for manufacturing or fulfilling a part of the production or service agreement, with costs generally being a function of each partner's level of efficiency.
  • Co-management arrangements are loosely structured alliances in which cross-national partners collaborate in training, production management, information systems development and value chain integration.
  • The basic rationale for building a strategic alliance is to benefit from the synergy that arises out of sharing complementary resources and capabilities. Compatibility of goals, complementary resources, a cooperative culture and commitment to the alliance are factors responsible for a successful alliance.
  • Cross-border M&As as a mode of FDI entry is the fastest means for a firm to expand its production and marketing internationally. The main motives of M&As are classified as market-seeking, efficiency-seeking, strategic-asset-seeking and managerial hubris. A large number of M&As fail to succeed on account of inability to add to shareholder value, integration problems and employee dissatisfaction.
KEY TERMS

Co-management arrangement

Co-marketing arrangement

Co-production or co-service agreement

Cooperative joint venture

Effi ciency-seeking M&As

Equity joint venture

Managerial hubris

Strategic alliances

Strategic-asset-seeking M&As

Synergy

DISCUSSION QUESTIONS
  1. What are the major forms that collaborative agreements can take?
  2. What are the major differences between equity and non-equity based strategic alliances?
  3. Enumerate the major factors which encourage firms to enter collaborative agreements.
  4. What are the main motives driving international acquisitions? Also, discuss the main factors responsible for their failure.
MINI PROJECTS
  1. Using the Half-yearly Dealtracker for 2011 (http://www.wcgt.in/html/publications/), analyse M&A activity in the Indian context.
  2. The RBI publishes monthly data on outward investment flows from India as either joint ventures or wholly owned subsidiaries (WOS). Using the link given here (http://www.rbi.org.in/scripts/Data_Overseas_Investment.aspx), make a comparative report on the two forms of outbound investment between July 2011 and December 2011.
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