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Giving Effective Feedback
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Giving Effective Feedback
by Harvard Business Review
Giving Effective Feedback (HBR 20-Minute Manager Series)
Cover
Series Page
Title Page
HBR Press Quantity Sales Discountsss
Copyright Page
Preview
Contents
Why Feedback Matters
What makes feedback effective?
Overcome your fear of giving feedback
Choosing When to Give Feedback
Identify the right situations
Time the feedback
Conducting a Feedback Discussion
Plan the interaction
Initiate the exchange
Engage in dialogue
Developing an Action Plan
Specify next steps
Follow up
Assess yourself
Handling Difficult Feedback Situations
Dealing with noncommunicators
Managing potentially volatile encounters
Giving feedback to high performers
Giving corrective feedback to your boss
Creating a Receptive Climate for Feedback
Make feedback a priority
Give positive feedback publicly
Empower everyone
Learn More
Sources
Index
Back Cover
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