References

Abelson, R., and M. S. Sanger-Katz. (2019) “Medicare for All Would Abolish Private Insurance. ‘There’s No Precedent in American History.’” New York Times. March 23, p. A1.

Abrams, M. K. (2014) “Medical Homes: An Evolving Model of Primary Care.” To the Point, Commonwealth Fund. February 25.

Anderson, I. (1996) “Ethics and Health Research in Aboriginal Communities.” In Ethical Intersections: Health Research, Methods and Researcher Responsibility, edited by Jeanne Daly. Sydney, Australia: Allen & Unwin Press, pp. 513–65.

Appelbaum, E., and L. Hunter. (2004) “Union Participation in Strategic Decisions of Corporations.” In Emerging Labor Market Institutions for the Twenty-First Century, by R. B. Freeman, J. Hersch, and L. Michel. Chicago: University of Chicago Press.

Baily, M. N., and R. Z. Lawrence. (2004) “What Happened to the Great U.S. Job Machine? The Role of Trade and Electronic Offshoring.” Washington, DC. Brookings Papers on Economic Activity 2, pp. 211–84.

Bandolm, L. (2018) “Study: Almost Half of New Cancer Patients Lose Their Entire Savings.” Insider. October 23.

Baum, F., C. MacDougall, and D. Smith. (2006) “Participatory Action Research.” Journal of Epidemiology and Community Health 60, no. 10 (October), pp. 854–57.

Bellow, H. (2020) “Protective Gear in Short Supply, Says BMC Nurses.” Berkshire Eagle. March 24, p. 1.

Bion, W. R. (1961) Experiences in Groups: And Other Papers. New York: Basic Books.

Bluestone, I. (1976) “A Changing View of Union-Management Relations.” Vital Speeches. December 11.

Bognar, S., and J. Reichert. (2019) “‘American Factory’: When a Chinese Company Takes Over an Ohio Factory.” Washington, DC: High Ground Productions and Netflix. NPR.org, August 21, 2019.

Bornstein, D. (2007) How to Change the World: Social Entrepreneurs and the Power of New Ideas. New York: Oxford University Press.

Brooks, D. (2018) “What the Working Class Is Still Trying to Tell Us and How We Can Make a Difference in Their Lives.” New York Times. November 8, p. A29.

Brown, T. (2015) The Shift: One Nurse, Twelve Hours, Four Patients’ Lives. Chapel Hill, NC: Algonquin Books of Chapel Hill.

Brown, T. (2018) “Fixing American’s Health Care System.” American Journal of Nursing 118, no. 11 (November), p. 62.

Brown, T. (2020) “The Reason Hospitals Won’t Let Doctors and Nurses Speak Up.” New York Times. April 21. https://www.nytimes.com/2020/04/21/opinion/coronavirus-doctors-nurses-hospitals.html?searchResultPosition=1.

Carey, M. J. (2019) “Time to Address the Widening Pay Gap Between Hospital Execs and Physicians.” Medical Economics 96, no. 8 (April 19), p. 2.

Churchill, W. (1946) Commencement Address at University of Miami.

Christensen, C. M., J. H. Grossman, and J. Hwang. (2009) The Innovator’s Prescription: A Disruptive Solution for Health Care. New York: McGraw-Hill.

Collins, J. (2005) Good to Great and the Social Sectors: Why Business Thinking Is Not the Answer. New York: HarperCollins.

Colman, A., and M. Geller, eds. (1985) Group Relations Reader 2. Washington, DC: A. K. Rice Institute.

Dean, W. (2020) “The Real Epidemic: Not Burnout but ‘Moral Injury’ of Doctors Unable to Do Right by Patients.” WBUR Commentary. January 24, pp. 1–7.

Dolan, T. (2008) “Newark and Its Gateway Complex, Part 3: A Weakened City.” Newark Metro, Rutgers Online. http://www.newarkmetro.rutgers.edu/reports/display.php?id=17&page=3; accessed May 25, 2019.

Edmondson, A. C. (2012) Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy. San Francisco: Jossey-Bass.

Edmondson, A. C. (2019) The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth. Hoboken, NJ: John Wiley and Sons, Inc.

Einstein, A. (1975) Presentation at the North American Wildlife and Natural Resources Conference, Wildlife Management Institute, Volume 71, p. 54.

Einstein, A. (2010) The Ultimate Quotable Einstein, edited by A. Calaprice. Princeton, NJ: Princeton University Press, p. 474.

Eisold, K. (2010) What You Don’t Know You Know: Our Hidden Motives in Life, Business, and Everything Else. New York: Other Press.

Elden, M. (1981) “Political Efficacy at Work: The Connection Between More Autonomous Forms of Workplace Organization and More Participatory Politics.” American Political Science Review 75, no. 1 (March), pp. 42–58.

Elden, M., and M. Levin. (1991) “Cogenerative Learning: Bringing Participation into Action Research.” In Participatory Action Research, edited by W. F. Whyte. Newbury Park, CA: Sage Publications, pp. 127–43.

Emery, F. E., and E. Thorsrud. (1969) Form and Content in Industrial Democracy. London, UK: Tavistock Institute.

Emery, F. E., and E. Thorsrud. (1976) Democracy at Work: The Report of the Norwegian Industrial Democracy Program. Leiden, the Netherlands: H. E. Stenfert Kroese.

Fisher, R. L. (2020) “A Primary Care Physician at His Peak Is Forced into Early Retirement.” MedPage Today. January 6, pp. 1–2.

Freeman, R., and J. Rogers. (1999) What Workers Want. Ithaca, NY: Cornell University Press.

Gaille, B. (2017) “21 Incredible Simon Mainwaring Quotes.” @Brandongaille.com. May 10, quote number 5.

Gesulga, J., A. Berjame, K. S. Moquiala, and A. Galido. (2017) “Barriers to Electronic Health Record System Implementation and Information System Resources: A Structured Review.” Procedia Computer Science 124 (2017), pp. 544–51.

Givan, R. K. (2016) The Challenge to Change: Reforming Health Care on the Front Line in the United States and United Kingdom. Ithaca, NY: ILR Press/ Cornell Press.

Goodman, P. S. (1979) Assessing Organizational Change: The Rushton Quality of Work Experiment. New York: John Wiley & Sons.

Greenberg, P. D., and E. M. Glaser. (1980) “Some Issues in Joint Union-Management Quality of Worklife Improvement Efforts.” PsycCRI-TIQUES 25, no. 12 (May), pp. 1–95.

Greenhouse, S. (2019) Beaten Down, Worked Up: The Past, Present, and Future of American Labor. New York: Alfred A. Knopf, pp. 96–97.

Guest, R. H. (1979) “Quality of Work Life—Learning from Tarrytown.” Harvard Business Review, sec. 57 (July), pp. 15–28.

Gustafson, J., and L. Cooper. (1985) “Collaboration in Small Groups: Theory and Technique for the Study of Small Group Processes.” In Colman, A., and M. Geller, eds. Group Relations Reader 2, pp. 139–50. Washington, DC: A. K. Rice Institute.

Gustavsen, B. (2003) “New Forms of Knowledge Production and the Role of Action Research.” Action Research 1, no. 2, pp. 153–64.

Hackman, J. R., and G. R. Oldham. (1980) Work Redesign. Reading, MA: Addison-Wesley.

Hanleybrown, F., J. Kania, and M. Kramer. (2012) “Channeling Change: Making Collaborative Impact Work.” Stanford Social Innovation Review, January 26, p. 8.

Hanna, D. (2010) “How GM Destroyed Its Saturn Success.” Forbes. March 8, pp. 1–4.

Hayward, S. G., B. C. Dale, and V. C. M. Frazer. (1985) “Quality Circle Failure and How to Avoid It.” European Management Journal 3, no. 2, pp. 103–11.

Hersey, P., and K. Blanchard. (1996) Management of Organizational Behavior: Utilizing Human Resources. Englewood Cliffs, NJ: Prentice Hall.

Herzberg, F. (1968) “One More Time: How Do You Motivate Employees?” Harvard Business Review, pp. 46–57.

Hevesi, D. (2007) “Irving Bluestone, 90, Top U.A.W. Negotiator, Dies.” New York Times. November 21.

Hopper, E. (2003) “The Fourth Basic Assumption: Incohesion: Aggregation/Massification or (ba) I:A/M.” In Traumatic Experience in the Unconscious Life of Groups, edited by E. Hopper. London, UK: Jessica Kingsley Publishers, pp. 91–107.

Hulin, C. L., and M. R. Blood. (1968) “Job Enlargement, Individual Differences, and Worker Responses.” Psychological Bulletin 69, no. 1, pp. 41–55.

Huzzard, T., D. Gregory, and R. Scott, eds. (2004) Strategic Unionism and Partnership—Boxing or Dancing? New York: Palgrave Macmillan.

Institute of Medicine and Committee on Quality in Health Care in America. (2001) Crossing the Quality of Chasm: A Health System for the 21st Century. Washington, DC: National Academy Press.

Janus v. AFSCME Supreme Court decision (2018). June 27.

Kaës, R. (2007) Linking, Alliances, and Shared Space: Groups and the Psychoanalyst. New York: International Psychoanalytical Association

Kania, J., and M. Kramer. (2011) “Collective Impact.” Stanford Social Innovation Review, Winter, pp. 20–29.

Kania, J., and M. Kramer. (2013) “Embracing Emergence: How Collective Impact Addresses Complexity.” Stanford Social Innovation Review. January 21, pp. 1–7.

Kaplan, S. (2012) Leapfrogging: Harness the Power of Surprise for Business Breakthroughs. San Francisco: Berrett-Koehler Publishers.

Karasek, R. (1979) “Job Demands, Job Decision Latitude, and Mental Strain: Implications for Job Design.” Administrative Science Quarterly 24 (June), pp. 285–308.

Kernberg, O. (1998) Ideology, Conflict, and Leadership in Groups and Organizations. New Haven, CT: Yale University Press.

Klingel, S., and A. Martin. (1988) A Fighting Chance: New Strategies to Save Jobs and Reduce Costs. Ithaca, NY: ILR Press/Cornell University Press.

Kochan, T. A., A. E. Eaton, R. B. McKersie, and P. S. Adler. (2009) Healing Together: The Labor-Management Partnership at Kaiser Permanente. Ithaca, NY: ILR Press/Cornell University Press.

Kristof, N. (2020) “‘I Do Fear for My Staff,’ A Doctor Said. He Lost His Job.” New York Times. April 1. https://www.nytimes.com/2020/04/01/opinion/coronavirus-doctors-protective-equipment.html.

Lazes, P., and A. Costanza. (1984) “Xerox Cuts Costs Without Layoffs Through Union-Management Collaboration.” U.S. Department of Labor—Bureau of Labor-Management Relations and Cooperative Program. Cornell University ILR School. Policy & Issue Briefs (July), pp. 1–7.

Lazes, P. (1985) “Innovative Approaches to Saving and Creating Jobs.” National Productivity Review (Spring), pp. 146–54.

Lazes, P. (1986) “Employee Involvement Activities: Saving Jobs and Money Too.” New Management 3, no. 3 (Winter), pp. 58–60.

Lazes, P., L. Katz, and M. Figueroa. (2012) How Labor-Management Partnerships Improve Patient Care, Cost Control, and Labor Relations. Washington, DC: American Rights at Work.

Lazes, P., S. Gordon, and S. Samy. (2012) “Excluded Actors in Patient Safety.” In First Do Less Harm: Confronting the Inconvenient Problems of Patient Safety, edited by R. Koppel and S. Gordon. Ithaca, NY: ILR Press/Cornell University Press, pp. 93–122.

Lazes, P., N. Gregg, and D. Gamble. (2013) Worker Voice, Unions and Economic Development. New York: Ford Foundation.

Lazes, P., L. H. Kaplan, and K. A. Gordon. (1987) The Handbook of Health Education, 2nd ed. Rockville, MD: Aspen Publishers.

Lazes, P., and J. Savage. (2000) “Embracing the Future: Union Strategies for the 21st Century.” Journal for Quality and Participation 23, no. 4 (Fall), pp. 18–23.

Lewin, K. (1951). Resolving Social Conflicts and Field Theory in Social Science. New York: Harper and Brothers.

Lewin, K., and D. Cartwright Lewin. (1951) Field Theory in Social Science: Selected Theoretical Papers. New York: Harper & Brothers.

Los Angeles County Health Agency Just Culture Policy. (2017) August 14.

Los Angeles Times. (1999) “UAW Ousts Saturn Union Leader Known for Cooperative Approach.” February 25, p. B1.

Maimonides Medical Center. (2007) “Creating Competitive Advantage in a Changing Health Care Environment through Worker Participation: Strategic Alliance Report 2007.” Brooklyn, NY: Maimonides Medical Center.

Maslow, A. (1954) Motivation and Personality. New York: Harper & Row.

McClelland, D. C. (1985) Human Motivation. Glenview, IL: Scott, Foresman.

McLeod, A. D., P. Lillrank, and N. Kano. (1991) “Continuous Improvement: Quality Control Circles in Japanese Industry.” Journal of Asian Studies 50, no. 2, p. 416.

Nembhard, I. M., J. A. Alexander, T. J. Hoff, and R. Ramanujam. (2009) “Why Does the Quality of Health Care Continue to Lag? Insights from Management Research.” Academy of Management Perspectives (February), pp. 24–42.

Newsweek. (2009) “How GM Crushed Saturn.” April 3.

Ofri, D. (2019) “The Business of Health Care Depends on Exploiting Doctors and Nurses.” New York Times. June 8.

Ovretveit, J., P. Bate, P. Cleary et al. (2002) “Quality Collaboratives: Lessons from Research.” Quality and Safety in Health Care 11, no. 4, pp. 345–51.

Parnass, L. (2018) “BMC Nurses Call New Strike, Prompting Hospital to Pull ‘Generous’ Offer.” Berkshire Eagle, Pittsfield, MA. June 5, p. 24.

Perez, T. (2014) “Using the Workforce as an Engine for Innovation.” Pittsburgh Post Gazette. June 12, p. 24.

Putnam, R. (2000) Bowling Alone: The Collapse and Revival of American Community. New York: Simon & Schuster.

Putnam, R. (2015) Our Kids: The American Dream in Crisis. New York: Simon & Schuster.

Putnam, R. D., and L. M. Feldstein. (2003) Better Together: Restoring the American Community. New York: Simon & Schuster.

Rae-Dupree, J. (2009) “Disruptive Innovation, Applied to Health Care.” New York Times. February 1.

Reid, R., K. Coleman, E. Johnson, P. Fishman et al. (2010) “The Group Health Medical Home at Year Two: Cost Savings, Higher Patient Satisfaction, and Less Burnout for Providers.” Health Affairs 29, no. 5 (May), pp. 835–43.

Reid, T. R. 2009. The Healing of America: A Global Quest for Better, Cheaper, and Fairer Health Care. New York: Penguin Press.

Reuther, W. (1941) 500 Planes a Day. Pamphlet. American Council on Public Affairs, 1941.

Richard, B. (2015) The Other New York: A Story About Human Transformation. Kingston, NY: Bruce Richard.

Rolf, D. (2018) A Roadmap to Rebuilding Worker Power. New York: The Century Foundation.

Roosevelt, E. (1958) In Your Hands: A Guide for Community Action for the Tenth Anniversary of the Universal Declaration of Human Rights. March 27.

Rubinstein, S., and T. Kochan. (2001) Learning from Saturn: Possibilities for Corporate Governance and Employee Relations. Ithaca, NY: ILR Press/ Cornell University Press.

Rudden, M., S. Twemlow, and S. Ackerman. (2008) “Leadership and Regressive Group Processes: A Pilot Study.” International Journal of Psychoanalysis 89, no. 5 (November), pp. 993–1010.

Rudden, M., P. Lazes, and J. Neumann. (2013) “The Impact of Social Hierarchies on Efforts at Organizational Change: Comparing Two Approaches from the Tavistock Institute for Human Relations.” International Journal of Applied Psychoanalytic Studies 10, no. 3, pp. 267–84.

Sandberg, A. (1994) “Volvoism at the End of the Road? Does the Closing-Down of Volvo’s Uddevalla Plant Mean the End of Human-Centered Alternative to a Toyotism?” The Swedish Center for Working Life.

Sanger-Katz, M. (2019) “Health Costs Are Way Out of Line with the World’s.” New York Times. December 28, p. B1.

Scheiber, N. (2019) “Workers Chase Spoils of Boom on Picket Lines.” New York Times. October 20, p. 20.

Schein, E. H., and P. A. Schein. (2018) Humble Leadership: The Power of Relationships, Openness, and Trust. San Francisco: Berrett-Koehler Publishers.

Schiller, B. (1977) “Industrial Democracy in Scandinavia.” Annals of the American Academy of Political and Social Science, no. 431 (May), pp. 63–73.

Schwartz, R. (2006) The Legal Rights of Union Stewards, 4th ed. Chicago: Labor Notes.

Shapiro, R. (1991) “Psychoanalytic Theory of Groups and Organizations.” Journal of the American Psychoanalytic Association 39, pp. 759–82.

Shay, J. (1994) Achilles in Vietnam: Combat Trauma and the Undoing of Character. New York: Atheneum.

Sieden, L. S. (2000) Buckminster Fuller’s Universe: His Life and Work. New York: Perseus Book Group.

Smith, A. (2014) “The Lucas Plan: What Can It Tell Us About Democratizing Technology Today?” The Guardian. January 22.

Smith, D. (2016) “Turnout in the 2016 Elections.” FairVote, November 16.

Swenson, T. (2020) “The Dark Secret Behind New Hospital Designs.” Op-Med. February 3.

Taylor, L. K. (1973) “Worker Participation in Sweden.” Industrial and Commercial Training 5, no. 1 (January), pp. 6–15.

Thorsrud, E. (1977) “Democracy at Work: Norwegian Experiences with Non-bureaucratic Forms of Organization.” Journal of Applied Behavioral Science 13, no. 3, p. 421.

Trahair, R. (2015) Behavior, Technology, and Organizational Development: Eric Trist and the Tavistock Institute. New Brunswick, NJ: Transaction Publishers.

Trist, E. (1981) The Evolution of Socio-technical Systems: A Conceptual Framework and an Action Research Program. Toronto, Canada: Ontario Quality of Working Life Centre.

Trist, E., and H. Hurray. (1990) The Social Engagement of Social Science: A Tavistock Anthology. London, UK: Free Association Books.

Tucker, A. L., A. C. Edmondson, and S. Spear. (2001) “Front-Line Problem Solving: The Responses of Hospital Nurses to Work System Failures.” Academy of Management Proceedings 2001, no. 1, pp. C1–C6.

Tucker, A. L, S. J. Singer, J. E. Hayes, and A. Falwell. (2008) “Front-Line Staff Perspectives on Opportunities for Improving the Safety and Efficiency of Hospital Work.” Health Services Research 43, no. 5, part 2 (October), p. 1826.

Twemlow, S., and F. Sacco. (2013) “How and Why Does Bystanding Have Such a Startling Impact on the Architecture of School Bullying and Violence?” International Journal of Applied Psychoanalytic Studies 10, no. 3, pp. 289–306.

U.S. Bureau of Labor Statistics. (2018) Union Members 2017—Union Member Summary. January 19.

U.S. Census Bureau. (2018) Income, Poverty and Health Insurance in the United States: 2017.

U.S. Senate Subcommittee on Employment, Manpower and Poverty. July 25, 1972.

Walton, R. E. (1973) “Quality of Working Life: What Is It?” Sloan Management Review 15, no. 1, pp. 11–21.

Walston, S. L., P. Lazes, and P. G. Sullivan. (2004) “Improving Hospital Restructuring: Lessons Learned.” Health Care Management Review 29, no. 4, pp. 1–12.

Weisbord, M. (2004) Productive Workplaces Revisited: Dignity, Meaning, and Community in the 21st Century. San Francisco: Jossey-Bass.

Weisbord, M., and S. Janoff. (2000) Future Search: An Action Guide to Finding Common Ground in Organizations and Communities. San Francisco: Berrett-Koehler Publishers.

Whyte, W. F., ed. (1991) Participatory Action Research. Newbury Park, CA: Sage Publications, Inc.

Winby, S. (2017) Sociotechnical Digital Design. USC Marshall Center for Effective Organizations, April, pp. 1–30.

Winby, S., and C. G. Worley. (2014) “Management Processes for Agility, Speed, and Innovation.” Organizational Dynamics 43, no. 3, pp. 225–34.

Worley, C. G., S. A. Mohrman, and J. A. Nevitt. (2011) “Large Group Interventions: An Empirical Field Study of Their Composition, Process, and Outcomes.” Journal of Applied Behavioral Science 47, no. 4, pp. 404–31.