Contents

Introduction

Organization of this book

Microsoft certifications

Errata, updates, & book support

Stay in touch

Important: How to use this book to study for the exam

Chapter 1 Understand cloud concepts

Skill 1.1: Detail and understand the benefits and considerations of using cloud services

Understanding cloud services

Advantages of cloud computing

Skill 1.2: Understand the different types of cloud services available

Cloud architectures

Cloud service models

Summary

Thought experiment

Thought experiment answer

Chapter 2 Understand core Microsoft 365 services and concepts

Skill 2.1: Describe the core Microsoft 365 components

Windows 10 Enterprise

Exchange Online

SharePoint Online

Microsoft Teams

Enterprise Mobility + Security

Skill 2.2: Compare core services in Microsoft 365 with corresponding on-premises services

Deployment

Updates

Cost

Administration

Security

Service comparisons

Skill 2.3: Understand the concept of modern management

Transitioning to modern management

Windows as a Service

Using the Microsoft 365 portals

Understanding the Microsoft deployment and release model

Skill 2.4: Understand Office 365 ProPlus

Comparing Office 365 ProPlus with on-premises Office

Deploying Office

Skill 2.5: Understand collaboration and mobility with Microsoft 365

Microsoft 365 collaboration tools

Collaborating in Microsoft 365

Enterprise mobility

Skill 2.6: Describe analytics capabilities in Microsoft 365

Microsoft Advanced Threat Analytics

Microsoft 365 Usage Analytics

MyAnalytics

Workplace Analytics

Summary

Thought experiment

Thought experiment answer

Chapter 3 Understand security, compliance, privacy, and trust in Microsoft 365

Skill 3.1: Understand security and compliance concepts with Microsoft 365

Risk management

Key security pillars

Skill 3.2: Understand identity protection and management

Identities

Authentication

Protecting documents

Skill 3.3: Understand the need for unified endpoint management, security usage scenarios and services

Microsoft 365 and Directory Services

SCCM and Intune co-management

Security usage scenarios

Addressing common threats

Skill 3.4: Understand the Service Trust Portal and Compliance Manager

Service Trust Portal

Compliance Manager

Cloud adoption showstoppers

Summary

Thought experiment

Thought experiment answer

Chapter 4 Understand Microsoft 365 pricing and support

Skill 4.1: Understand licensing options available in Microsoft 365

Microsoft 365 subscriptions

Selling Microsoft 365

Licensing Microsoft 365

Implementing best practices

Skill 4.2: Plan, predict, and compare pricing

Cost-benefit analysis for cloud vs. on-premises networks

Volume licensing

Billing and bill management

Skill 4.3: Describe support offerings for Microsoft 365 services

Service level agreements

Creating support requests

Determining service health

Skill 4.4: Understand the service lifecycle in Microsoft 365

Summary

Thought experiment

Thought experiment answer

Index

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