REFERENCES & RESOURCES

ARTICLES

Adams, J. S. “Injustice in Social Exchange.” Advances in Experimental Social Psychology (Vol. 2). New York: Academic Press, 1965.

Asplund, Jim, John Fleming, and James Harter. “Return on Investment in Engaging Employees.” Gallup Management Journal, 2009.

Cooper-Hakim, Amy, and C. Chockalingam Viswesvaran. “The Construct of Work Commitment: Testing an Integrative Framework.” Psychological Bulletin, vol. 131, no. 2 (2005), pp. 131–259.

Gallup Management Journal. “Gallup Study: Engaged Employees Inspire Company Innovation.” October 12, 2006.

Gallup Management Journal. “Many Employees Would Fire Their Boss.” October 11, 2007.

Goodman, Paul S., and Abraham Friedman. “An Examination of Adams' Theory of Inequity.” Administrative Science Quarterly, vol. 16 (1971), pp. 271–288.

Hackman, J. Richard, and Greg R. Oldham. “Motivation Through the Design of Work: Test of a Theory.” Organizational Behavior and Human Performance, vol. 16, issue 2 (August 1976), pp. 250–279.

Haskett, James L., et al. “Putting the Service-Profit Chain to Work.” Harvard Business Review, vol. 72, no. 2 (1994), pp. 164–174.

Kahn, William A. “Psychological Conditions of Personal Engagement and Disengagement at Work.” Academy of Management Journal, vol. 33 (1990), pp. 692–724.

Levering, Robert, et al. “The 100 Best Companies To Work For.” Fortune, vol. 149, no. 1 (January 12, 2004), pp. 56–80.

Locke, Edwin A., Gary P. Latham, and Miriam Eriz. “The Determinants of Goal Commitment.” Academy of Management Review, vol. 13 (1988), pp. 23–39.

Macey, William H., and B. Schneider. “The Meaning of Employee Engagement.” Industrial and Organizational Psychology, vol. 1 (March 2008), pp. 3–30.

Richman, Amy. “Everyone Wants an Engaged Workforce.” Workspan, January 2006, pp. 36–39.

Dilys, Robinson, Sarah Perryman, and Sue Hayday. “The Drivers of Employee Engagement.” Institute for Employment Studies, IES Report 408, April 2004.

Rucci, Anthony J., Steven P. Kirn, and Richard T. Quinn. “The Employee-Customer-Profit Chain at Sears.” Harvard Business Review, vol. 76, no. 1 (1998), pp. 82–97.

Wildermuth, Cris, and Mel Wildermuth. “10 Myths of Employee Engagement.” T+D, vol. 62, no. 1 (January 2008), pp. 50–53.

BOOKS

Collins, James. Good To Great: Why Some Companies Make the Leap and Others Don't. New York: HarperCollins, 2001.

Csikszentmihalyi, Mihaly. Flow: The Psychology of Optimal Experience. New York: Harper Perennial, 1990.

Hackman, J. R., and G. R. Oldham. Work Redesign. Reading, MA: Addison-Wesley, 1980.

Helgesen, Sally. The Web of Inclusion: A New Architecture for Building Great Organizations. New York: Doubleday Currency Book, 1995.

Loehr, Jim, and Tony Schwartz. The Power of Full Engagement: Managing Energy, Not Time, Is the Key to High Performance and Personal Renewal. New York: Free Press, 2003.

Meyer, John P., and Natalie J. Allen. Commitment in the Workplace: Theory, Research, and Practice. Thousand Oaks, CA: Sage, 1997.

Schein, Edgar H. The Corporate Culture Survival Guide. San Francisco: Jossey-Bass, 1999.

INFOLINES

Carr, Patricia. “Implementing Culture Change.” No. 250604.

Russell, Jeffrey, and Linda Russell. “Strategic Planning 101.” No. 250610.

Van Tiem, Darlene, and Jennifer Rosenzweig. “Appreciative Inquiry.” No. 250601.

RESEARCH REPORTS

“Debunking the Myths of Employee Engagement: A 2006/2007 WorkUSA Survey Report.” Watson Wyatt, 2007.

“Driving Performance and Retention Through Employee Engagement.” Corporate Executive Board, 2004.

“Learning's Role in Employee Engagement: An ASTD Research Study.” Alexandria, VA: ASTD Press, 2008.

“Working Today: Understanding What Drives Employee Engagement.” Towers Perrin, 2003.