There are some situations in which you need to reset the SSO password to recover access to the PSC due to a forgotten password.
Follow this procedure to reset the SSO password:
- SSH the PSC or vCenter Server with the embedded PSC appliance as a root user and enable the shell with the shell.set --enabled true command, then type shell. Press Enter.
- Run the /usr/lib/vmware-vmdir/bin/vdcadmintool command to load the console and manage the password reset.
- Select option 3. Reset the account password and, when prompted, enter the account UPN (such as [email protected]), as shown in the following screenshot:
- A new password is generated. Use this password to log in to the system with the user for which you want to reset the password (for example, [email protected]).
- Once you are successfully logged in to the vSphere Client using the password generated by the system, click Users and Groups under the Single Sign-On menu, and then select the Users tab.
- Select the account used to log in and click the edit icon to set a new password. Enter the new password twice and click OK to confirm the change.