Content

Foreword vii
Introduction ix
1   Concepts of Leadership 1
     Cynthia D. McCauley
Section I: Leadership Competencies 13
2 The Five Practices of Exemplary Leadership 15
    James M. Kouzes and Barry Z. Posner
3 Leading to Build the Team 35
    Patrick M. Lencioni
4 Strategic Planning: A Leadership Imperative 43
    Leonard D. Goodstein
5 Five Critical Communication Skills for Leaders of the Future 55
    Dianna Booher
6 Influence Tactics for Leaders 73
    Gary Yukl
7 Leading Change: A Conversation with John P. Kotter 89
    Interviewed by Elaine Biech
8 Managing Talent 103
    Kevin Oakes, Holly Tompson, and Lorrie Lykins
9 Getting Results: Our Journey to Turn Leadership Competencies into Outcomes 123
      Dave Ulrich and Norm Smallwood
10 Engaging and Retaining Talented People in Any Economy 139
      Beverly Kaye and Sharon Jordan-Evans
Section II: Leadership Development 153
11  Leadership Development Strategy 155
      Tacy M. Byham and William C. Byham
12  Identifying Real-World Leadership Competencies 171
      Mark David Jones
13  Worst Practices in 360-Degree Assessments: Why Feedback Fails 185
      Craig Chappelow
14  Leaders as Mentors and Teachers: Time-Tested LeadershipDevelopment Strategies 199
    Edward Betof
15  Learning on the Job 211
      Ellen Van Velsor
16  Coaching Leaders to Lead 229
      Marshall Goldsmith
Section III: Attributes of Successful Leaders 239
17  Good to Great: What Leaders Do 241
      Jim Collins
18  Unlocking the Mystery of Inspiring Leadership 255
      Jack Zenger, Joe Folkman, and Scott Edinger
19  The Authentic Leader 267
    Bill George
20  Leading in Turbulent Times 279
      Priscilla Nelson and Ed Cohen
21  Leadership Ethics and Integrity for the 21st Century 291
      Ken Blanchard
22  Trends Shaping Future Leadership Attributes 299
    Karie Willyerd and Jeanne Meister
23  Derailment: How Successful Leaders Avoid It 311
      William A. Gentry
Section IV: Contemporary Leadership Challenges 325
24  Leading the Workforce of the Future 327
      Frances Hesselbein
25  Globally Savvy Leaders   339
      Stephen H. Rhinesmith
26  Women in the Lead 355
      Marian N. Ruderman
27  Leading Across Generations 369
    Joanne G. Sujansky
28  Leading for Diversity 383
    Kay Iwata, Juan T. Lopez, and Julie O’Mara
Section V: Broadening the Leadership Discussion 399
29  Why Leadership Development Should Go to School 401
      Lyndon Rego, Steadman D. Harrison III, and David G. Altman
30  Growing Tomorrow’s Leaders for the Worlds of 2020 417
      Lawrena Colombo and John Verderese
31  A Military View of Leadership in the Private Sector 427
      John Lockard
32  Leading in the Public Sector 435
      Will Brown
33  Chinese “Sheng Yi”: Reinterpreting Challenges for Leaders 443
      Cheng Zhu
Appendix: List and Descriptions of the Tools on the Website 461
ASTD Leadership Handbook Contact Information 467
About the Editor 471
About ASTD 473
About Berrett-Koehler 474
Index 475
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