References

Introduction

  1. Covey, Stephen M.R. 2008. Speed Of Trust: The One Thing That Changes Everything. Free Press.
  2. Korn Ferry. 2021. “Future of Work Trends in 2022: The New Era of Humanity.” KornFerry.com. https://www.kornferry.com/insights/featured‐topics/future‐of‐work/2022‐future‐of‐work‐trends.
  3. Ibarra, Herminia. 2015. “The Authenticity Paradox.” Harvard Business Review. https://hbr.org/2015/01/the‐authenticity‐paradox.
  4. James, William. 1878. Letters of William James.

Chapter 1

  1. Bennis, Warren, and Robert Thomas. 2002. Geeks and Geezers. Harvard Business Review Press.
  2. McGrane, Bill. 2010. All Rise: The Remarkable Journey of Alan Page. Triumph Books.

Chapter 2

  1. American Academy of Achievement. 2012. “Oprah Winfrey Interview.” https://achievement.org/achiever/oprah‐winfrey/#interview.
  2. Brooks, David. 2019. The Second Mountain. Random House.
  3. Foster, Chad. 2021. Blind Ambition: How to Go from Victim to Visionary. HarperCollins Leadership.
  4. Fu, Ping. 2013. Bend, Not Break: A Life in Two Worlds. Portfolio.
  5. Harry, Prince. 2021. The Me You Can't See (TV Mini Series). Video. https://tv.apple.com/us/show/the‐me‐you‐cant‐see/.
  6. Miller, Arthur. 1953. The Crucible: A Play in Four Acts. Viking Press.

Chapter 3

  1. Brown, Eliot. 2021. The Cult of We: WeWork, Adam Neumann, and the Great Startup Delusion. Crown.
  2. Carlson, Nicholas. 2012. “Mark Zuckerberg's Secret IMs from College.” Business Insider. https://www.businessinsider.com/exclusive‐mark‐zuckerbergs‐secret‐ims‐from‐college‐2012‐5.
  3. Fain, Travis. 2020. “Durham Businessman Going to Prison for Bribery; Former Congressman Gets Probation for Lying to FBI.” WRAL.com. https://www.wral.com/nc‐mega‐donor‐gets‐7‐years‐for‐bribery‐former‐congressman‐gets‐probation/19244019/.
  4. Frier, Sarah. 2021. “The ‘Ugly Truth’ about Facebook.” NYTimes.com. https://www.nytimes.com/2021/07/09/books/review/the‐ugly‐truth‐sheera‐frenkel‐and‐cecilia‐kang.html.
  5. Guardian Staff. 2020. “Facebook Refuses to Remove Doctored Nancy Pelosi Video.” The Guardian. https://www.theguardian.com/us‐news/2020/aug/03/facebook‐fake‐nancy‐pelosi‐video‐false‐label.
  6. Gupta, Rajat. 2005. Speech at Columbia University, New York.
  7. Horwitz, Jeff, and Deepa Seetharaman. 2020. “Facebook Executives Shut Down Efforts to Make the Site Less Divisive.” Wall Street Journal. https://www.wsj.com/articles/facebook‐knows‐it‐encourages‐division‐top‐executives‐nixed‐solutions‐11590507499.
  8. Isaac, Mike. 2017. “Uber Founder Travis Kalanick Resigns as C.E.O.” NYTimes.com. https://www.nytimes.com/2017/06/21/technology/uber‐ceo‐travis‐kalanick.html.
  9. Khorram, Yasmin. 2021. “Jurors in Elizabeth Holmes Trial Can Hear Some Evidence about Extravagant Lifestyle as Theranos CEO.” CNBC.com. https://www.cnbc.com/2021/05/23/elizabeth‐holmes‐jury‐can‐hear‐limited‐evidence‐of‐ceo‐lifestyle.html.
  10. Lashinksy, Adam. 2017. Wild Ride: Inside Uber's Quest for World Domination. Portfolio.
  11. Lindberg, Greg. 2020. Failing Early & Failing Often: How to Turn Your Adversity into Advantage. Independently Published.
  12. Mezrich, Ben. 2019. “Inside The Cage Match Between Mark Zuckerberg and the Winklevoss Twins.” Vanity Fair. https://www.vanityfair.com/news/2019/04/inside‐the‐mark‐zuckerberg‐winklevoss‐twins‐cage‐match.
  13. Newcomer, Eric, and Brad Stone. 2018. “The Fall of Travis Kalanick Was a Lot Weirder and Darker Than You Thought.” Bloomberg.com. https://www.bloomberg.com/news/features/2018‐01‐18/the‐fall‐of‐travis‐kalanick‐was‐a‐lot‐weirder‐and‐darker‐than‐you‐thought.
  14. Paulson, Jr., Henry. 2010. On the Brink: Inside the Race to Stop the Collapse of the Global Financial System. Business Plus.
  15. Pelley, Scott. 2021. “Whistleblower: Facebook Is Misleading the Public on Progress against Hate Speech, Violence, Misinformation.” CBSNews.com. https://www.cbsnews.com/news/facebook‐whistleblower‐frances‐haugen‐misinformation‐public‐60‐minutes‐2021‐10‐03/.
  16. Raghavan, Anita. 2013. “Rajat Gupta's Lust for Zeros.” NYTimes.com. https://www.nytimes.com/2013/05/19/magazine/rajat‐guptas‐lust‐for‐zeros.html.
  17. Randazzo, Sara, and Heather Somerville. 2021. “The Elizabeth Holmes Trial: Patients Describe Alarming Test Results.” Wall Street Journal. https://www.wsj.com/articles/the‐elizabeth‐holmes‐trial‐patients‐describe‐alarming‐test‐results‐11637272480?mod=ig_theranoscoverage.
  18. Rosenberg, Matthew, Nicholas Confessore, and Carole Cadwalladr. 2018. “How Trump Consultants Exploited the Facebook Data of Millions.” NYTimes.com. https://www.nytimes.com/2018/03/17/us/politics/cambridge‐analytica‐trump‐campaign.html.
  19. Schechner, Sam, Jeff Horwitz, and Emily Glazer. 2021. “How Facebook Hobbled Mark Zuckerberg's Bid to Get America Vaccinated.” Wall Street Journal. https://www.wsj.com/articles/facebook‐mark‐zuckerberg‐vaccinated‐11631880296.
  20. Woodward, Alex. 2021. “Zuckerberg Dismisses Facebook's Role in Polarising US, Blaming ‘Political and Media Environment.’” Independent. https://www.independent.co.uk/news/world/americas/us‐politics/facebook‐mark‐zuckerberg‐testimony‐b1822496.html.

Chapter 4

  1. Baugh, Natalie. 2019. “BYU Alum's Company Works to Strengthen Communities around the World.” The Daily Universe. https://universe.byu.edu/2019/11/01/byu‐alumn‐company‐cotopaxi‐impacts‐the‐world‐for‐good/.
  2. Bryant, John Hope. 2009. Love Leadership: The New Way to Lead in a Fear‐Based World. Jossey‐Bass.
  3. Huffington, Arianna. 2015. Thrive: The Third Metric to Redefining Success and Creating a Life of Well‐Being, Wisdom, and Wonder. Harmony.
  4. Jung, C.G. 2017. Modern Man in Search of a Soul. Martino Fine Books.
  5. Maslow, Abraham. 1943. “A Theory of Human Motivation.” Psychological Review 50(4): 370–396.
  6. Nadella, Satya. 2017. Hit Refresh: The Quest to Rediscover Microsoft's Soul and Imagine a Better Future for Everyone. Harper Business.
  7. Smith, Davis. 2021. “How Davis Smith Founded Cotopaxi and Built One of the Most Recognizable Outdoor Brands.” Utah Business. https://www.utahbusiness.com/davis‐smith‐cotopaxi‐founder‐story/.
  8. Toegel, Ginka, and Jean‐Louis Barsoux. 2012. “Self‐Awareness: A Key to Better Leadership.” MIT Sloan Management Review. https://sloanreview.mit.edu/article/self‐awareness‐a‐key‐to‐better‐leadership/.
  9. Whyte, David. 1992. The Poetry of Self Compassion. Many Rivers Press.

Chapter 5

  1. Gergen, David. 2022. Hearts Touched with Fire: How Great Leaders Are Made. Simon & Schuster.
  2. Hsu, Tiffany. 2018. “‘Our Values Are Not for Sale,’ Says Delta C.E.O. as Airline Considers Ending Divisive Discounts.” NYTimes.com. https://www.nytimes.com/2018/03/02/business/delta‐nra‐discount.html.
  3. Rushe, Dominic. 2017. “African American CEO Kenneth Frazier Quits Trump Panel after Charlottesville.” The Guardian. https://www.theguardian.com/us‐news/2017/aug/14/kenneth‐frazier‐quits‐trump‐business‐panel.

Chapter 6

  1. Alighieri, Dante. 2003. The Divine Comedy (The Inferno, The Purgatorio, and The Paradiso). Translated by John Ciardi. New American Library.
  2. Bloomberg, Michael. 2001. Bloomberg by Bloomberg. With Matthew Winkler. John Wiley & Sons.
  3. Cook, Tim. 2015. “EPIC's Champions of Freedom Event.” Speech, Washington, D.C.
  4. IBM. 2004. Our Values at Work. https://www.zurich.ibm.com/pdf/hr/Our_Values_at_Work.pdf.

Chapter 7

  1. Kopytoff, Verne. 2020. “Nike CEO John Donahoe Went on a Vision Quest. Here's What He Learned.” Fortune. https://fortune.com/2020/11/10/nike‐ceo‐john‐donahoe‐vision‐quest‐learnings/.

Chapter 8

  1. Greenleaf, Robert. 2008. “The Servant as Leader.” The Greenleaf Center for Servant Leadership.
  2. Jobs, Steve. 2005. Commencement address, Stanford University, Stanford, CA, June 12. http://news.stanford.edu/news/2005/june15/jobs‐061505.html.
  3. Mandela, Nelson. 1994. Long Walk to Freedom: The Autobiography of Nelson Mandela. Little, Brown.

Chapter 9

  1. Barcott, Rye. 2012. It Happened on the Way to War: A Marine's Path to Peace. Bloomsbury UK.
  2. Cook, Tim. 2015. “Commencement Speech at George Washington University.” Speech, Washington, D.C.
  3. Joly, Hubert. 2021. The Heart of Business: Leadership Principles for the Next Era of Capitalism. Harvard Business Review Press.

Chapter 10

  1. Colvin, Geoff. 2014. “Mary Barra's (Unexpected) Opportunity.” Fortune. https://fortune.com/2014/09/18/mary‐barra‐general‐motors/.
  2. Compass Real Estate. 2017. Robert Reffkin: Compass' Mission. Video. https://www.youtube.com/watch?v=p4N0AIt3FFM.
  3. Gergen, David. 2001. Eyewitness to Power: The Essence of Leadership: Nixon to Clinton. Touchstone.
  4. Glazer, Emily. 2021. “Where the CEO of Compass Found His Direction.” Wall Street Journal. https://www.wsj.com/articles/where‐the‐ceo‐of‐compass‐found‐his‐direction‐11625889602.
  5. Hoffman, Bryce. 2013. American Icon: Alan Mulally and the Fight to Save Ford Motor Company. Currency.
  6. Kotter, John. 1990. Force for Change: How Leadership Differs from Management. Free Press.
  7. Media.GM.com. 2014. “Mary Barra's Oral Testimony for U.S. House Hearing.” Media.GM.com. https://media.gm.com/media/us/en/gm/news.detail.html/content/Pages/news/us/en/2014/Jun/0617‐barra‐testimony.html.
  8. Putre, Laura. 2020. “The Barra Era: A Look Back and What's Ahead for GM.” IndustryWeek.com. https://www.industryweek.com/leadership/companies‐executives/article/21144226/the‐barra‐era.
  9. Reffkin, Robert. 2020. “How to Build a Great Team.” LinkedIn.com. https://www.linkedin.com/pulse/how‐build‐great‐team‐robert‐reffkin/.
  10. Reffkin, Robert. 2021. No One Succeeds Alone: Learn Everything You Can from Everyone You Can. Harvest.
  11. Whitehurst, Jim. 2015. The Open Organization: Igniting Passion and Performance. Harvard Business Review Press.

Chapter 11

  1. JPMorgan Chase & Co. 2020. “2020 Workforce Composition Disclosure.” JPMorgan Chase & Co. https://www.jpmorganchase.com/content/dam/jpmc/jpmorgan‐chase‐and‐co/documents/workforce‐composition‐disclosure.pdf.
  2. Alesci, Cristina. 2017. “Xerox's Ursula Burns: Business Is Made for Men.” CNNMoney. https://money.cnn.com/2017/02/03/technology/american‐dream‐ursula‐burns/index.html.
  3. Burns, Ursula. 2021. “How I Saved Xerox from a Near‐Death Experience.” Built In. https://builtin.com/corporate‐innovation/xerox‐ursula‐burns.
  4. Burns, Ursula. 2021. Where You Are Is Not Who You Are: A Memoir. Amistad.
  5. Cohen, Mikaela. 2021. “Ursula Burns and Darren Walker Tackle Diversity in Corporate America.” CNBC. https://www.cnbc.com/2021/06/16/ursula‐burns‐and‐darren‐walker‐tackle‐diversity‐in‐corporate‐america.html.
  6. Eavis, Peter. 2022. “Board Diversity Increased in 2021. Some Ask What Took So Long.” NYTimes.com. https://www.nytimes.com/2022/01/03/business/corporate‐board‐diversity.html.
  7. Ignatius, Adi. 2021. “I'm Here Because I'm as Good as You.” Harvard Business Review. https://hbr.org/2021/07/im‐here‐because‐im‐as‐good‐as‐you.
  8. Johnson, Stefanie, David Hekman, and Elsa Chan. 2016. “If There's Only One Woman in Your Candidate Pool, There's Statistically No Chance She'll Be Hired.” Harvard Business Review. https://hbr.org/2016/04/if‐theres‐only‐one‐woman‐in‐your‐candidate‐pool‐theres‐statistically‐no‐chance‐shell‐be‐hired.
  9. EDMGroup. 2020. “Merck Sustainability Report 2020.” EMDGroup.com. https://www.emdgroup.com/en/sustainability‐report/2020/.
  10. Alliance for Board Diversity. 2018. “Missing Pieces Report: The 2018 Board Diversity Census of Women and Minorities on Fortune 500 Boards.” Deloitte. https://www2.deloitte.com/content/dam/Deloitte/us/Documents/center‐for‐board‐effectiveness/us‐cbe‐missing‐pieces‐report‐2018‐board‐diversity‐census.pdf.
  11. Alliance for Board Diversity. 2020. “Missing Pieces Report: The Board Diversity Census of Women and Minorities on Fortune 500 Boards.” 2020. Deloitte. https://www2.deloitte.com/content/dam/Deloitte/us/Documents/center‐for‐board‐effectiveness/missing‐pieces‐fortune‐500‐board‐diversity‐study‐6th‐edition‐report.pdf.
  12. Stankiewicz, Kevin. 2021. “Former Xerox CEO Ursula Burns Says Biased Criteria Is Holding Back Board Diversity.” CNBC. https://www.cnbc.com/2021/06/15/ex‐xerox‐ceo‐ursula‐burns‐says‐biased‐criteria‐is‐holding‐back‐board‐diversity.html.
  13. Zahn, Max, and Andy Serwer. 2021. “Yahoo Is Part of the Yahoo Family of Brands.” Finance.Yahoo.com. https://finance.yahoo.com/news/becoming‐xerox‐ceo‐shouldnt‐have‐been‐shocking‐ursula‐burns‐134518764.html

Chapter 12

  1. CBS Mornings. 2018. “Starbucks' Howard Schultz Was ‘Sick’ to His Stomach When He Saw Arrests Video.” Video. https://youtu.be/0h1BJN9X‐ys.
  2. Nooyi, Indra. 2021. My Life in Full: Work, Family, and Our Future. Portfolio.

Chapter 13

  1. Benioff, Marc. 2019. “Opinion | Marc Benioff: We Need a New Capitalism.” NYTimes.com. https://www.nytimes.com/2019/10/14/opinion/benioff‐salesforce‐capitalism.html.
  2. Johnson, Todd. 2019. “A Denim Renaissance.” BizJournals.com https://www.bizjournals.com/sanfrancisco/news/2019/12/20/2019executive‐of‐the‐year‐chip‐bergh‐had‐led‐a.html.
  3. Mackey, John, and Rajendra Sisodia. 2014. Conscious Capitalism: Liberating the Heroic Spirit of Business. Harvard Business Review Press.
  4. Marquardt, Andrew. 2021. “Leadership in Crisis: Levi's Leaders Focused on Company Culture and Empathy to Make It through 2020.” Fortune. https://fortune.com/2021/02/24/levi‐strauss‐covid‐chip‐bergh‐ceo‐chro‐tracy‐layney‐business‐leadership‐pandemic/.
  5. McGregor, Jena. 2019. “Levi's CEO Chip Bergh Wears His 501s in the Shower.” The Washington Post. https://www.washingtonpost.com/business/2019/03/22/five‐questions‐levi‐strauss‐ceo‐chip‐bergh/.
  6. Mohan, Pavithra. 2018. “Levi CEO Chip Bergh Wants You to Give Your Employees Time to Vote.” Fast Company. https://www.fastcompany.com/90253672/levi‐ceo‐chip‐bergh‐wants‐you‐to‐give‐your‐employees‐time‐to‐vote.
  7. Moore, McKenna. 2020. “Levi's CEO Chip Bergh on Why He Takes a Stand on Gun Control, Diversity, and Getting Out the Vote.” Fortune. https://fortune.com/2020/09/01/levis‐ceo‐chip‐bergh‐gun‐control‐get‐out‐the‐vote‐gotv‐retail/.
  8. Rosenbaum, Eric. 2019. “Levi Strauss CEO Chip Bergh on Taking Big Risks with an Iconic Jeans Brand.” CNBC. https://www.cnbc.com/2019/11/19/levi‐strauss‐ceo‐chip‐bergh‐on‐taking‐big‐risks‐with‐the‐jeans‐brand.html.
  9. Seidman, Dov. 2011. How: Why How We Do Anything Means Everything. Wiley.
  10. The Economic Club of Washington, D.C. 2019. Marc Benioff, Founder, Chairman & Co‐CEO, Salesforce. Video. https://www.youtube.com/watch?v=ohZP0zJxnG0.
  11. The HOW Institute for Society. 2020. CEO Chip Bergh Admits Levi Strauss Has a Diversity Problem But He's Got a Plan to Fix It. Video. https://youtu.be/y32SCTOxQ7s.
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