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Library of Congress Cataloging-in-Publication Data
Lund, Arnie.
User experience management : essential skills for leading effective UX teams / Arnie Lund.
p. cm.
Includes bibliographical references.
ISBN 978-0-12-385496-4
1. User interfaces (Computer systems) 2. Teams in the workplace. 3. Mentoring in business. I. Title.
QA76.9.U83L86 2011
005.4’37—dc22
2010050658
British Library Cataloguing-in-Publication Data
A catalogue record for this book is available from the British Library.
ISBN: 978-0-12-385496-4
Printed in China
11 12 13 14 15 10 9 8 7 6 5 4 3 2 1
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