Acknowledgements
About the author
Author’s note
Introduction
How to get the most out of this book
Part 1 Improve yourself
UP! your focus
UP! your confidence
UP! your resilience
UP! your stress management skills
UP! your time management skills
Part 2 Get on with others
UP! your influence
UP! your impact
UP! your assertiveness
UP! your communication skills
UP! your negotiation skills
Part 3 Achieve in business
UP! your competitive advantage
UP! your business growth
UP! your innovation culture
UP! your collaboration
UP! your leadership skills
How high? How far?
Conclusion: upwards and onwards …
Further information
Index