APPENDIX C

REFERENCES/FURTHER READING

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Aaker, David A., and Erich Joachimsthaler. Brand Leadership. New York: Free Press, 2000.

Aitchison, Jim. Cutting Edge Advertising: How to Create the World’s Best Print for Brands in the 21st Century. Singapore: Prentice Hall, 1999.

Baldinger, Allan L., and Joel Rubinson. “Brand Loyalty: The Link Between Attitude and Behavior.” The NPD Group, Journal of Advertising Research, November/December 1996, pp. 22–34.

Baltes, Michael. “Measuring Non-Financial Assets.” Wharton Alumni Magazine, Winter 1997.

Banet-Weiser, Sarah. Authentic™: The Politics of Ambivalence in a Brand Culture. New York: New York University Press, 2012.

Barwise, Patrick. “Editorial: Brands in a Digital World.” The Journal of Brand Management 4, no. 4 (Spring 1997).

Bean, Jeofrey, and Sean Van Tyne. The Customer Experience Revolution. St. Johnsbury, VT: Brigantine Media, 2012.

Bedbury, Scott, with Stephen Fenichell. A New Brand World: 8 Principles for Achieving Brand Leadership in the 21st Century. New York: Viking, 2002.

Bell, Tom. “Virtual Trade Dress: A Very Real Problem.” Maryland Law Review 56, no. 384 (1997). http://digitalcommons.law.umaryland.edu/mlr/vol56/iss2/4.

Berger, Jonah. Contagious: Why Things Catch On. New York: Simon & Schuster, 2013.

Bettles, Jennie. “Branding Amid the Noise.” ClickZ Network, http://www.clickz.com/clickz/column/1697513/branding-amid-the-noise.

Blankenship, A. B., George Breen, and Alan Dutka. State of the Art Marketing Research. Lincolnwood, IL: NTC Business Books, 1998.

Boyce, Rick. “Brand Building with Internet Media.” AdTech Report # 8. January 26, 1998. www.o-a.com.

Brand Building and Communication Consortium Benchmarking Study. American Productivity & Quality Center and American Marketing Association, 1998.

“Brand Building on the Web.” Ericsson Connexion, no. 4, December 1998.

“Brand Management: From Print to Broadcast to the Web.” Seybold San Francisco/Publishing, Web Publishing Conference, September 1, 1998.

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Cannon, Hugh M. “Addressing New Media with Conventional Media Planning.” Journal of Interactive Advertising 1, no. 2 (Spring 2001).

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Cialdini, Robert B., Ph.D. Influence: The Psychology of Persuasion. New York: Quill/William Morrow, 1993.

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Clancy, Kevin J., and Robert S. Shulman. Marketing Myths That Are Killing Business: The Cure for Death Wish Marketing. New York: McGraw-Hill, 1994.

Cristol, Steven M., and Bob Johnson. “Building Brand Equity on the World Wide Web.” Summary of a Presentation to the Business Week Corporate Branding Symposium, Chicago, June 17, 1997.

Czerniawski, Richard D., and Michael W. Maloney. Creating Brand Loyalty: The Management of Power Positioning and Really Great Advertising. New York: AMACOM, 1999.

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Ehrenberg, Andrew. “Description and Prescription.” Journal of Advertising Research, November/December 1997, 17–22.

Ehrenberg, Andrew, Neil Barnard, and John Scriven. “Differentiation or Salience.” Journal of Advertising Research, November/December 1997, 7–14.

Eisenberg, Daniel. “It’s an Ad, Ad, Ad World.” Time.com, September 2, 2002.

Ellwood, Iain. The Essential Brand Book: Over 100 Techniques to Increase Brand Value. London: Kogan Page, 2000.

Erdem, Tulin. “An Empirical Analysis of Umbrella Branding” Journal of Marketing Research 35 (August 1998), 339–351.

Ericson, Paul, Randy Gorgman, and Mike Verma. “How to Get in the News.” In the News-Media Relations: Ad Council Academy of Rochester: Enhancing Professional Know-How, Advertising Council of Rochester, 2001.

Farquhar, Peter H., Julia Y. Han, and Yuji Ijiri. “Brands on the Balance Sheet: Brand Values Belong in Financial Statements. Recognized Measurement Standards Are All That Business Needs.” Marketing Management, Winter 1992, 16–22.

Finskud, Lars. “Bringing Discipline to Brand Value Management.” Financial Times Retail & Consumer Publishing, London: Vanguard Brand Management, 1998. http://www.vanguardstrategy.com/images/pdf/discipline.pdf.

Fischler, Michael. “Round-Up at the Branding Ranch.” ClickZ Network, http://www.clickz.com/clickz/column/1692270/round-up-at-the-branding-ranch.

Fishman, Stephen, and Rich Stim. Nondisclosure Agreements: Protect Your Trade Secrets and More. Berkeley, CA: Nolo, 2001.

“Five Common Myths About Trademarks: Don’t Get Burned by Trademark Ignorance.” Business Wire, February 9, 2000.

Flowers, Jim. “Ideation: It’s More Than Just Brainstorming.” http://jcflowers1.iweb.bsu.edu/rlo/brainstorming2.htm.

Fortini-Campbell, Lisa, Ph.D. Hitting the Sweet Spot: How Consumer Insights Can Inspire Better Marketing and Advertising. Chicago: The Copy Workshop, 2001.

“From Transactions to Relationships: A Relationship-Building Model of Communication.” Saatchi & Saatchi Strategic Planning.

Gad, Thomas. 4-D Branding: Cracking the Corporate Code of the Network Economy. London: Financial Times/Prentice Hall, 2001.

Gelb, Gabriel M. “The Nuts and Bolts of Business-to-Business Marketing Research.” CRM University Learning Center, Chicago, Business Marketing Association, 1996,www.techmar.com/u_busmktresearchbma.asp.

Georgiou, Paul, and Stephen Miller.”10 Years of Advertising Tracking in the Rent-A-Car Business.” Proceedings of the Advertising Research Foundation Advertising and Brand Tracking Workshop, November 12–13, 1996: 1–12.

Gitomer, Jeffrey. Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know. Austin, TX: Bard Press: 1998.

Gladwell, Malcolm. The Tipping Point: How Little Things Can Make a Big Difference. Boston: Little, Brown, 2000.

Gobé, Marc. Emotional Branding: The New Paradigm for Connecting Brands to People. New York: Allworth Press, 2001.

Gosling, Sam. Snoop: What Your Stuff Says About You. New York: Basic Books, 2008.

Gregory, James R., with Jack G. Wiechmann. Leveraging the Corporate Brand. Lincolnwood, IL: NTC Business Books, 1997.

Haigh, David. “Brand Valuation or Brand Monitoring? That Is the Question.” The Journal of Brand Management 4, no. 5 (1997), 311–319.

Hankinson, Philippa, and Graham Hankinson. “Managing Successful Brands: An Empirical Study Which Compares the Corporate Cultures of Companies Managing the World’s Top 100 Brands with Those Managing Outsider Brands.” Journal of Marketing Management 15, no. 1–3 (January–April 1999), 135–155.

Harding, Carlos, and Patrick Le Brigand. “Brand Tracking Is Good, but Is It Good Enough?” Proceedings of the Advertising Research Foundation Advertising and Brand Tracking Workshop, November 12–13, 1996: 92–104.

“Harley-Davidson Declares Victory in the Court of Public Opinion—Drops Federal Trademark Application.” Business Wire Business, June 20, 2000.

Hebard, Amy J., and Joel Rubinson. “Value and Loyalty Measurement at AT&T.” Proceedings of the Advertising Research Foundation Advertising and Brand Tracking Workshop, November 12–13, 1996: 47–71.

Hester, Edward L. Successful Marketing Research: The Complete Guide to Getting and Using Essential Information About Your Customers and Competitors. New York: John Wiley, 1995.

Hill, Sam, and Chris Lederer. The Infinite Asset: Managing Brands to Build New Value. Boston: Harvard Business School Press, 2001.

“How Distinctive Is It?...The Inherently Distinctive Test as Applied to Trademarks, Service Marks and Product Designs.” Sheldon Mak & Anderson archive. http://www.usip.com/pdf/Article_Trademarks/inherent.pdf.

“How Search Engines Rank Web Pages.” www.searchenginewatch.com.

Hutchinson, Alan. “Use Return on Investment for Quantifying Marketing Results,” Marketing Resources Ltd., May 1998. http://www.mrlweb.com/tips/roi.html.

Ind, Nicholas. Living the Brand: How to Transform Every Member of Your Organization into a Brand Champion. London: Kogan Page, 2001.

Jassin, Lloyd J. “Trade Dress Protection: How to Tell a Book by Its Cover.” www.CopyLaw.com.

——. “Trademark Basics.” www.CopyLaw.com.

Javed, Naseem. Naming for Power: Creating Successful Names for the Business World. New York: Linkbridge Publishing, 1993.

Jensen, David. “Communication as Value Builder.” Ketchum white paper, 2001.

Jensen, Rolf. The Dream Society: How the Coming Shift from Information to Imagination Will Transform Your Business. New York: McGraw-Hill, 1999.

Joachimsthaler, Erich, and David A. Aaker. “Building Brands Without Mass Media.” Harvard Business Review, January–February 1997, 39–50.

Jobst, Joseph. “Branding on the Net.” Global Internet Marketing News.

John, Deborah Roedder, Barbara Loken, and Christopher Joiner. “The Negative Impact of Extensions: Can Flagship Products Be Diluted?” Journal of Marketing 62 (January 1998), 19–32.

Kalin, Sari. “Brand New Branding: Forget What You Knew About Branding. The Web Changes Everything. Four Experts Explain How and Why.” Darwin (July 2001), 62–68.

Kalra, Ajay, and Ronald C. Goodstein. “The Impact of Advertising Positioning Strategies on Consumer Price Sensitivity.” Journal of Marketing Research 35 (May 1998), 210–224.

Kania, Deborah. Branding.com. Chicago: NTC Business Books in conjunction with the American Marketing Association, 2001.

Kapferer, Jean-Noel. The New Strategic Brand Management, 5th. ed. London: Kogan Page, 2012.

Keller. Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 4th ed. Upper Saddle River, NJ: Prentice Hall, 2012.

——. “Brand Mantras: Rationale, Criteria, and Examples.” Journal of Marketing Management 15, no.1–3 (January–April 1999), 43–51.

Keller, Kevin Lane, Susan E. Heckler, and Michael J. Houston. “The Effects of Brand Name Suggestiveness on Advertising Recall.” Journal of Marketing 62 (January 1998), 48–57.

Kim, W. Chan, and Renée Mauborgne. Blue Ocean Strategy: How to Create Uncontested Market Space and Make Competition Irrelevant. Boston: Harvard Business School Publishing, 2005.

Klein, Naomi. No Logo: Taking Aim at the Brand Bullies. New York: Picador, 1999.

Knapp, Duane E. The Brand Mindset: How Companies Like Starbucks, Whirlpool, and Hallmark Became Genuine Brands and Other Secrets of Branding Success. New York: McGraw-Hill, 2000.

Lindstrom, Martin, Martha Rogers, and Don Peppers. Clicks, Bricks & Brands: The Marriage of Online and Offline Brands. Dover, NH: Kogan Page (U.S.), 2001.

——. “Offline Versus Online Brands—The Winners and Losers.” ClickZ Network. http://www.clickz.com/clickz/column/1708486/offline-versus-online-brands-the-winners-losers.

Longman, Kenneth A. “If Not Effective Frequency, Then What?” Journal of Advertising Research, July/August 1997, 44–50.

Luntz, Frank I. What Americans Really Want...Really: The Truth About Our Hopes, Dreams, and Fears. New York: Hyperion, 2009.

MacRae, Chris. The Brand Chartering Handbook: How Brand Organizations Learn “Living Scripts.” Harlow, England: Addison-Wesley, 1996.

——. “Brand Reality Editorial.” Journal of Marketing Management 15, no. 1–3 (January-April 1999), 1–24.

Malone, Chris, and Susan Fiske. The Human Brand: How We Relate to People, Products, and Companies. San Francisco: Jossey-Bass, 2013.

Managing Reputation with Image and Brands. The Conference Board, 1998.

Managing the Corporate Brand. The Conference Board, 1998.

Mark, Margaret and Carol S. Pearson. The Hero and the Outlaw: Building Extraordinary Brands Through the Power of Archetypes. New York: McGraw-Hill, 2001.

Martin, David N. Romancing The Brand: The Power of Advertising and How to Use It. New York: AMACOM, 1989.

——. Be the Brand: How to Find a Powerful Identity and Use It to Drive Sales. Richmond, VA: New Marketplace, 2000.

McEwen, Rob. “Brand Interaction: The Oft-Neglected Element of Online Branding.” Web Commerce Today 15 (October 15, 1998).

——. “The Little Things That Make a Difference.” ClickZ Network. http://www.clickz.com/clickz/column/1716608/the-little-things-that-make-a-difference.

“Measuring the Future: The Value Creation Index.” Cap Gemini Ernst & Young Center for Business Innovation, 2000. http://www.cbi.cgey.com/research/index.html.

Michaels, Nancy, and Debbi J. Karpowicz. Off-the-Wall Marketing Ideas: Jumpstart Your Sales Without Busting Your Budget. Holbrook, MA: Adams Media, 2000.

Michelli, Joseph. The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of Ritz-Carlton Hotel Company. New York: McGraw-Hill, 2008.

Mikunda, Christian. Brand Lands, Hot Spots & Cool Spaces: Welcome to the Third Place and the Total Marketing Experience. London: Kogan Page Limited, 2004.

Mitchell, Alan. “Out of the Shadows.” Journal of Marketing Management 15, no. 1–3 (January-April 1999), 25–42.

Montgomery, Diane, Kay Sather Bull, and Sarah Leigh Kimball. “Stimulating Creativity in Computer Mediated Learning: Individual and Collaborative Approaches.” Oklahoma State University, August 4, 2001.

Morgan, Adam. Eating the Big Fish: How Challenger Brands Can Compete Against Brand Leaders. New York: John Wiley, 1999.

Moskin, Jonathon E. “Innovation Is Key to Fending Off Copycats.” Advertising Age, May 26,1997, 24.

Murphy, William. “Implementing a Plan to Protect Your Company’s Trade Secrets.” www.alllaw.com/articles/intellectual_property/article7.asp.

Nagle, Thomas T., and Reed K. Holden. The Strategy and Tactics of Pricing: A Guide to Profitable Decision Making. Upper Saddle River, NJ: Prentice Hall, 1995.

“Naming Strategies: 33 Tips & Tactics for Generating Names.” The Naming Newsletter. Rivkin & Associates. www.namingnewsletter.com.

Ogilvy, David. Ogilvy On Advertising. New York: Vintage Books, 1985.

Osborne, Dawn. “Trademarks on the Internet—Not Just a Matter of Domain Names and Meta Tags.” INT Media Group. http://www.icbtollfree.com/article.cfm?articleId=4485.

“Patents, Trademarks, Copyrights, and Trade Secrets: A Primer for Business Executives, Entrepreneurs, and Research Administrators.” Olive & Olive, P.A. www.oliveandolive.com.

Peters, Tom. The Circle of Innovation. New York: Alfred A. Knopf, 1997.

Pine, B. Joseph II, and James H. Gilmore. “Welcome to the Experience Economy.” Harvard Business Review, July-August 1998.

Plsek, Paul. “The Eight Basic Heuristics of Directed Creativity.” www.direct-edcreativity.com/pages/Heuristics.html.

Poffenberger, Albert T., Ph.D. Psychology in Advertising. Chicago: A. W. Shaw Company, 1925.

Pratkanis, Anthony, and Elliot Aronson. Age of Propaganda: The Everyday Use and Abuse of Persuasion. New York: W. H. Freeman, 2000.

Quek, Patrick. “Return on Marketing Dollars.” http://www.hotel-online.com/Neo/Trends/PKF/Special/MarketingDollars_Nov99.html.

Rabuck, Michael J., and Karl E. Rosenberg. “Some Observations on Advertising for Large Brands.” Journal of Advertising Research, May/June 1997, 17–25.

Rapaille, Clotaire. The Culture Code: An Ingenious Way to Understand Why People Around the World Live and Buy as They Do. New York: Broadway Books, 2006.

Ries, Al, and Laura Ries. The 22 Immutable Laws of Branding: How to Build a Product or Service into a World-Class Brand. New York: HarperCollins, 1998.

——. The 11 Immutable Laws of Internet Branding. New York: HarperCollins, 2000.

Ries, Al, and Jack Trout. The 22 Immutable Laws of Marketing: Violate Them at Your Own Risk! New York: HarperCollins, 1993.

Rosen, Emanuel. The Anatomy of Buzz: How to Create Word of Mouth Marketing. New York: Doubleday, 2000.

Sachs, Jonah. Winning the Story Wars: Why Those Who Tell—and Live—the Best Stories Will Rule the Future. Boston: Harvard Business Review Press, 2012.

Sapherstein, Michael B. “The Trademark Registrability of the Harley-Davidson Roar: A Multimedia Analysis.” October 11, 1998. http://www.bc.edu/bc_org/avp/law/st_org/iptf/articles/content/1998101101.html.

Schmitt, Bernd, and Alex Simonson. Marketing Aesthetics. New York: Free Press, 1997.

Schultz, Don, and Anders Gronstedt. “Making Marcom an Investment: Market-Driven Accounting System Splits Spending into Business-Building and Brand-Building Activities.” Marketing Management, Fall 1997, 41–49.

Schultz, Don E., and Scott Bailey. “Customer/Brand Loyalty in an Interactive Marketplace.” Journal of Advertising Research, May-June 2000, 41–52.

Schultz, Don E., Stanley I. Tannenbaum, and Robert F. Lauterborn. Integrated Marketing Communications. Lincolnwood, IL: NTC Business Books, 1995.

Schultz, Don E., and Jeffrey S. Walters. Measuring Brand Communication ROI. New York: Association of National Advertisers, 1997.

Settle, Robert B., and Pamela L. Alreck. Why They Buy: American Consumers Inside and Out. New York: John Wiley, 1986.

Silverstein, Michael. “Creating a Flawless Brand Experience.” The Boston Consulting Group pamphlet.

Simon, Carol J., and Mary W. Sullivan. “The Measurement and Determinants of Brand Equity: A Financial Approach.” Marketing Science 12, no. 1 (Winter 1993), 28–52.

Spoelstra, Jon. Marketing Outrageously: How to Increase Your Revenues by Staggering Amounts! Austin, TX: Bard Press, 2001.

Stengel, Jim. Grow: How Ideals Power Growth and Profit at the World’s Greatest Companies. New York: Crown Business, 2011.

Stalk, George, Jr., David K. Pecaut, and Benjamin Burnett. “Breaking Compromises, Breakaway Growth.” Harvard Business Review, September-October 1996, 131–139.

Steidl, Peter. Neurobranding. CreateSpace, 2012.

Stolzenberg, Martin, and Peggy Lebenson. “Tracking the Obvious: New Ways of Looking at Old Problems.” Proceedings of the Advertising Research Foundation Advertising and Brand Tracking Workshop, November 12–13, 1996: 148–168.

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Sutherland, Max, and Stephen Holden. “Slipstream Marketing.” The Journal of Brand Management 4, no. 6 (1997), 401–406.

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Thomas L. Harris/Impulse PR Client Survey 1999.

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——. Differentiate or Die: Survival in Our Era of Killer Competition. Hoboken, NJ: John Wiley, 2000, 2008.

——. In Search of the Obvious: The Antidote for Today’s Marketing Mess. Hoboken, NJ: John Wiley, 2008.

Trout, Jack, with Steve Rivkin. The New Positioning: The Latest on the World’s #1 Business Strategy. New York: McGraw-Hill, 1997.

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