About the Contributors
Tacy Byham is passionate about empowering leaders to declare their true worth and ignite their impact in the workplace, from the start of their careers all the way to the C-suite. She is CEO of Development Dimensions International (DDI), a global award-winning leadership consultancy that helps the world’s most successful companies transform the way they select, develop, and accelerate leaders. An internationally recognized presenter on leadership, Tacy co-wrote the global bestseller Your First Leadership Job, and her featured articles have appeared in Forbes, Fast Company, and Inc., as well as numerous blog postings on LinkedIn via the Forbes Coaches Council. Tacy also launched the #LeadLikeAGirl movement, which provides women with practical strategies and real-world wisdom to ignite their careers. Learn more about Tacy and DDI at ddiworld.com.
Lorrie Lykins is vice president of research at the Institute for Corporate Productivity (i4cp), a research firm focused on helping organizations better anticipate, adapt, and act in a constantly changing business environment. Prior to joining i4cp, she was a research analyst at the Human Resource Institute, and a correspondent and columnist with the Tampa Bay Times. She is a contributing author to ATD’s Foundations of Talent Development: Launching, Leveraging, and Leading Your Organization’s TD Effort (2018) and The ASTD Leadership Handbook (2010). She has served as an adjunct professor in the adult education program at Eckerd College in St. Petersburg, Florida, since 2003. Lorrie is based in New York City. You can reach her at [email protected] and learn more about her work at lorrielykins.contently.com.
Becky Pike Pluth, MEd, CSP, is not your typical speaker. With more than 24 years of experience in training delivery and design and business operations, Becky has been the owner of the Bob Pike Group for the past eight years. She has designed and delivered more than 5,000 interactive webinars, face-to-face training, and keynotes on a variety of topics including sales, customer service, train-the-trainer, performance consulting, and virtual presentation skills. A Certified Speaking Professional for the National Speakers Association, Becky’s in-person sessions at conferences hosted by Training magazine and the Association for Talent Development have drawn standing-room-only audiences for the last 15 years. She also is the author of Creative Training: A Train-the-Trainer Field Guide and nine other influential books and resources. Her Creative Training Techniques podcast has more than 375 free lessons to learn from. Learn more at bobpikegroup.com.
Jonathan Halls helps learning and talent leaders reinvigorate their training and talent departments with a focus on boosting credibility with stakeholders. He specializes in supporting learning science and digital media content. A former BBC learning executive, Halls has worked with clients in 25 countries over 30 years and was a member of the advisory panel for ATD’s new Talent Development Capability Model. He has both a master’s and bachelor’s in adult education and is an adjunct professor at George Washington University. He runs professional development workshops for learning and talent professionals and has written a number of books, including Confessions of a Corporate Trainer. Learn more about his work at JonathanHalls.com.
Preethi Anand is AVP of the Operations Technical Training Academy at HSBC. She is a learning and development professional with more than 12 years of experience in learning strategy and solutions design. With work experience at AIG, Polaris, and Intellect (a FinTech startup), Preethi has managed several portfolios ranging from competency mapping and development to branding for the learning function. She holds a bachelor’s degree in English literature and a master’s in social work, and recently completed an executive management program with Cornell University. She is also a PMI Agile Certified Practitioner. A frequent contributor to TD magazine and Training Journal (UK), she won the Bronze Award in the category Global L&D Professional of the Year, conferred by Training Journal in 2017. She was also named a 40 under 40 in HR by CNBC and Jombay in 2019.
Beverly Kaye is recognized internationally as one of the most knowledgeable and practical professionals in the areas of career development, employee engagement, and retention. Her contribution to the field includes the Wall Street Journal bestseller, Love ’Em or Lose ’Em: Getting Good People to Stay, now in its sixth edition. Her recent books include Up Is Not the Only Way and Help Them Grow or Watch Them Go, which helps managers blend career conversations into their everyday routine. In 2018, ATD honored Beverly with a Lifetime Achievement Award recognizing her contributions to the profession. The Association of Learning Professionals honored her with their 2018 Thought Leadership Award. In 2019, Beverly was recognized with a Lifetime Achievement Award from the Institute for Management Studies.
Morgean Hirt is director of credentialing at ATD and responsible for the overall management and leadership of the ATD Certification Institute. She was instrumental in the development of the Talent Development Capability Model. Morgean has devoted her career to advancing professions through the establishment of industry standards, providing strategic leadership and technical expertise in developing and implementing competency and credentialing programs. Morgean has led several organizations through establishing industry standards, including clinical research, K–12 ed tech leaders, and healthcare information systems. Prior to joining ATD, Morgean was CEO of Certified Fund Raising Executives International and was responsible for establishing international support across six continents for a unified standard of fundraising practice. Morgean lives in Alexandria, Virginia, and is active with the Institute for Credentialing Excellence (ICE).
Rich Douglas, PhD, CPTD, is a performance consultant and principle of Rich Douglas Consulting. He has extensive public- and private-sector experience in training, management, leadership, and delivering talent development solutions. Rich has served as a faculty member for several universities. He holds a PhD specializing in nontraditional higher education from Union Institute and University and a doctor of social science in human resource development from the University of Leicester. He also holds the Senior Professional in Human Resources (SPHR), Certified Professional in Talent Development (CPTD), and Professional Certified Coach (PCC) designations. Rich resides in Phoenix, Arizona, with his wife, Paula.
Catherine Lombardozzi is a lifelong learning and development practitioner and founder of Learning 4 Learning Professionals. Her work focuses on supporting the professional development of designers, facilitators, faculty, consultants, and learning leaders through coaching, consulting, workshops, and development programs. As an active workplace learning professional with nearly 35 years’ experience, Catherine often contributes to professional conferences and journals, and she teaches graduate-level courses in adult learning, instructional design, digital learning, and consulting. She is author of Learning Environments by Design and holds a doctoral degree in human and organizational learning from George Washington University. Learn more at L4LP.com.
Ryan Gottfredson, PhD, is a cutting-edge leadership development author, researcher, and consultant. He helps organizations vertically develop their leaders primarily through a focus on mindsets. Ryan is the Wall Street Journal and USA Today bestselling author of Success Mindsets: The Key to Unlocking Greater Success in Your Life, Work, and Leadership. He is also a leadership professor at the College of Business and Economics at California State University–Fullerton. He holds a PhD in organizational behavior and human resources from Indiana University. Ryan has published more than 19 articles across a variety of journals, including Leadership Quarterly, Journal of Management, and Journal of Organizational Behavior. As a consultant, he has worked with top leadership teams at CVS Health, Deutsche Telekom, Circle K, and dozens of other organizations. You can connect with Ryan at ryangottfredson.com.
Travis Waugh is the author of Fully Compliant: Compliance Training to Change Behavior (ATD Press). He studied English and philosophy at Ohio State University before earning a master’s degree in instructional technology from Georgia State University. He has nearly 15 years of experience working in talent development, including positions at the Georgia Institute of Technology, Indiana University, and American Electric Power. He now works for Tech Data, one of the world’s largest technology distributors, as their global manager for ethics and compliance policy, training, and communication. He is a frequent conference speaker on subjects including behavioral learning design, instructional technology, and behavior-driven compliance training. He lives with his family in York, England.
Jean Greaves, PhD, has more than 25 years of experience as an author, speaker, master facilitator, and executive coach specializing in emotional intelligence in the workplace. She is the co-author of the Wall Street Journal bestseller Emotional Intelligence 2.0, and co-developer of the Emotional Intelligence Appraisal suite of assessments and TalentSmartEQ’s Mastering Emotional Intelligence training programs. Additional books include Leadership 2.0 and The Emotional Intelligence Quick Book. Her next book, to be released in 2022, was a team effort among the subject matter experts at TalentSmartEQ on team emotional intelligence skills and strategies. Jean holds a PhD in industrial and organizational psychology from the California School of Professional Psychology and a bachelor’s degree from Stanford University. Questions for Jean can be sent to [email protected].
Bob Pike, CPTD Fellow, CSP, CPAE, is known as the “trainer’s trainer.” He is the author of more than 30 books, including the all-time bestselling train-the-trainer book, Master Trainer’s Handbook. More than 150,000 trainers on five continents have graduated from his multiple-day train-the-trainer programs. Bob has keynoted, trained, and consulted in more than 25 countries and his “Training and Performance Forum” newsletter has more than 10,000 subscribers. He has presented at every ATD International Conference & Exposition since 1977 and has facilitated programs for more than 100 ATD chapters.
Angel Green is a learner advocate who is passionate about driving business results through innovative solutions in organizational design, performance management, and learning programs. With nearly 20 years’ experience in the learning industry, she has led the creation of numerous award-winning programs, each dedicated to improving employee performance. Angel is dedicated to sharing her knowledge and experience on the benefits of empathetic design, introducing tools and techniques that designers can use to help create learner-centered instructional products. She is the co-author of Leaving ADDIE for SAM Field Guide and has written and spoken extensively within the learning and development industry.
Ingrid Guerra-López is a professor of learning design and technology and interim dean of Wayne State University’s College of Education. She has held numerous leadership roles in a variety of prominent groups and organizations, including the International Society for Performance Improvement (ISPI) board of directors, editor in chief of the peer-reviewed journal Performance Improvement Quarterly, chair of ISPI’s research committee, and various other key committees and task forces that set standards and future direction for the instructional design and performance improvement field. Ingrid has led major educational and institutional effectiveness initiatives for international development agencies, government, education, and private organizations, including strategic planning efforts, educational and workforce needs assessments, program design and development, and program evaluation and quality assurance projects. In this capacity, she has led and mentored diverse groups of students, work teams, and institutional leaders in more than 40 countries. Ingrid may be reached at [email protected].
Sharon Boller is a former managing director and current affiliate consultant at TiER1 Performance. She retired from full-time consulting in December 2020 to shift her focus to philanthropy, launching Small Things Great (smallthingsgreat.com), an Indianapolis-based giving circle. Sharon has been a frequent speaker at industry conferences on topics such as performance-focused learning design, UX, technology and trends, learning game design, and design thinking. She is the author or co-author of three other books published by ATD Press: Teamwork Training (1995), Play to Learn: Everything You Need to Know About Designing Effective Learning Games (2017, with Karl Kapp), and Design Thinking for Training and Development (2020, with Laura Fletcher). Her industry interests are wide-ranging and include storytelling, emerging technologies, business strategy, leadership, learning, and experience design.
Brian Washburn is co-founder and CEO of Endurance Learning, a boutique instructional design firm specializing in innovative solutions to all sorts of training challenges. He is also the co-creator of Soapbox, the first rapid design tool for instructor-led training. Prior to launching Endurance Learning, Brian spent most of his career in the nonprofit sector, finding ways to use engaging, effective learning to assist foster children in finding safe, permanent homes, to help youth achieve their GED credentials, and to eliminate corneal blindness around the world. Brian is the author of the book What’s Your Formula? Combine Learning Elements for Impactful Training and hosts a weekly podcast called Train Like You Listen. Brian can be reached at [email protected].
Lisa MD Owens is a learning expert who combines her engineering mindset with a deep interest in instructional design and learning sciences to create training that moves businesses forward. She is co-author of Designing for Modern Learning: Beyond ADDIE and SAM and the Learners as Teachers Action Guide. Her writing is based on new research, and her experience as president of Training Design Strategies, as well as serving as the dean of learning sciences emeritus at Procter & Gamble.
Crystal Kadakia is the leader of the LCD Group, as well as an independent organization development practitioner. The LCD Group offers workshops to upskill L&D on the LCD model and also consults on L&D initiatives. She is co-author of Designing for Modern Learning: Beyond ADDIE and SAM and the author of The Millennial Myth: Transforming Misunderstanding Into Workplace Breakthroughs. She spends most of her time as a consultant and speaker, helping organizations make sense of and determine strategy for complex changes related to culture and talent. She has a bachelor’s in chemical engineering and a master’s in organization development.
Hadiya Nuriddin has more than two decades of experience in learning strategy, instructional design, e-learning development, and facilitation. She worked in corporate learning before founding her firm, Duets Learning. She frequently speaks at industry events and teaches courses for ATD. Hadiya holds an MEd in curriculum studies, an MA in writing, and the CPTD designation. She is the author of StoryTraining: Selecting and Shaping Stories That Connect.
Mhairi Campbell is an award-winning media producer and trainer. As an executive at the BBC, she spearheaded innovative online content for BBC Learning. After leaving the BBC in 2008, Mhairi set up her own production and training company, SqueakMedia. She has led projects for the Disney Corporation and Cambridge University Press. She has delivered training for NATO, the British Library, the World Association of Newspapers, and the Construction Industry Training Board. She has worked with the World Wide Web Foundation to produce a “Magna Carta” for the 21st century and continues to deliver master classes in journalism. You can email her at [email protected].
Nancy Duarte is CEO of Duarte and the author of six bestselling books. Known as the Storyteller of the Valley, Nancy has worked with the highest-performing brands and executives in the world. She is a communication expert who has been featured in Fortune, Time Magazine, Forbes, Fast Company, Wired, Wall Street Journal, New York Times, Cosmopolitan, and the LA Times, as well as on CNN. As a persuasion expert, Nancy cracked the code for effectively incorporating story patterns into business communications. She has two grandsons and a grand-dogger.
Jeff Davenport is a content developer, executive speaker coach, and workshop designer at Duarte. He’s coached dozens of Fortune 500 executives to help them leverage the power of story in their keynotes and everyday communications, while also authoring Duarte’s Story Fundamentals Workshop and co-authoring the Captivate Public Speaking Workshop. An experienced public speaker and produced screenwriter, Jeff loves helping communicators everywhere experience the power of story. He lives in Colorado with his wife, Kristin, and their two daughters.
Jim Kirkpatrick, PhD, is the senior consultant for Kirkpatrick Partners. He is a thought leader in training evaluation and the creator of the New World Kirkpatrick Model. Jim is passionate about assisting learning professionals in redefining themselves as strategic business partners to remain a viable force in the workplace. He co-authored three books with his late father, Don Kirkpatrick, and four books with Wendy Kayser Kirkpatrick, including Kirkpatrick’s Four Levels of Training Evaluation. Jim can be reached at [email protected].
Wendy Kayser Kirkpatrick is the president and founder of Kirkpatrick Partners. She draws on experience in training, retailing, and marketing to make her programs relevant and impactful with measurable results. Wendy co-authored four books with Jim Kirkpatrick, including Kirkpatrick’s Four Levels of Training Evaluation. She can be reached at [email protected].
Patti P. Phillips, PhD, is CEO of the ROI Institute. Since 1997, Patti has been a driving force in the global adoption of the ROI Methodology and the use of measurement and evaluation. Her work as a researcher, consultant, and coach supports practitioners as they develop expertise in evaluation. Patti serves as chair of the i4cp People Analytics Board; principal research fellow for The Conference Board; chair of the board for the Center for Talent Reporting; board of trustees member for the UN Institute for Training and Research (UNITAR); and board member of the International Federation of Training and Development Organizations. Patti also serves on the faculty of the UN System Staff College in Turin, Italy. Her work has been featured on CNBC and EuroNews, as well as in more than a dozen business journals. Patti is author, co-author, or editor of more than 75 books and dozens of articles focused on measurement, evaluation, accountability, and ROI.
Jack J. Phillips, PhD, is the chairman of the ROI Institute. He is a world-renowned expert on accountability, measurement, and evaluation. He provides consulting services for Fortune 500 companies and major global organizations. The author or editor of more than 100 books, he conducts workshops and presents at conferences around the world. Jack’s expertise in measurement and evaluation is based on more than 27 years of corporate experience in the aerospace, textile, metals, construction materials, and banking industries. Jack regularly consults with clients in manufacturing, service, and government organizations in 70 countries.
Elliott Masie is a provocative, engaging, and entertaining researcher, educator, analyst, and speaker focused on the changing world of the workplace, learning, and technology. He is acknowledged as the first analyst to use the term e-learning and has advocated for a sane deployment of learning and collaboration technology to support the effectiveness and profitability of enterprises. He heads MASIE Innovations, a global “B” company focused on learning, talent, technology, Broadway theater, social change, and innovation. It includes the Learning COLLABORATIVE, Masie Productions, and Empathy Concerts. Elliott is the author of 12 books, including Big Learning Data and recent e-books on learning pivots and empathy. Over the past 35 years, Elliott has presented programs, courses, and speeches to more than 3.1 million professionals around the world. He lives in Saratoga Springs, New York, and is a Tony-nominated Broadway producer. You can reach him at [email protected].
George Hall is a learning solutions architect and instructional designer with extensive experience leading the digital transformation of learning services, developing digital learning products, and managing education and learning services for global Fortune 500 companies, US government agencies, state governments, and nonprofits. In his spare time, he volunteers as a learning industry advisor to a nonprofit educational charity that actively supports schools, government organizations, and other nonprofits. When not teaching, writing, or developing his EdTech superhero skills, George loves spending time traveling, cooking, and laughing with his wife and wonderful family. He can be reached at [email protected]. Learn more about George at driveontheocean.org.
Jennifer Hofmann, virtual classroom and blended learning pioneer, is founder and president of InSync Training. Her virtual consulting firm specializes in the design and delivery of engaging, innovative, and effective modern blended learning. Jennifer has written and contributed to a number of well-received and highly regarded books including The Synchronous Trainer’s Survival Guide: Facilitating Successful Live Online Courses, Meetings, and Events, Live and Online!: Tips, Techniques, and Ready to Use Activities for the Virtual Classroom, and Tailored Learning: Designing the Blend That Fits (co-authored with Nanette Miner). Her latest book, Blended Learning, introduces a new instructional design model that addresses the needs of the modern workplace and modern learners. She frequently presents in person and online for leading learning organizations around the world. Subscribe to Jennifer’s blog virtually at blog.insynctraining.com or connect with her on LinkedIn (linkedin.com/in/jennifer-hofmann-dye) for new content and timely insight.
Maureen Orey, CPTD, is an expert in designing, developing, and delivering high-impact, inclusive learning solutions. She founded her boutique corporate training and consulting firm in 2009. Her mission is simple: to help organizations develop strong and resilient leaders and employees. She can be contacted at [email protected].
Emma Weber, CEO and founder of Lever—Transfer of Learning, is a learning transfer authority. She makes it her mission in life to make a difference in learning transfer worldwide. Frustrated by the amount of learning that is wasted, Emma created the Turning Learning Into Action methodology in hopes of solving this problem. This methodology is deployed in 20 countries and 12 languages thanks to her talented team and Coach M, a conversational intelligence program. Coach M is challenging the industry’s thinking of what’s possible in learning transfer. Emma shares her passion and expertise through conversations with others and her writing, including her first book, Turning Learning Into Action: A Proven Methodology for Effective Transfer of Learning, published by Kogan Page in 2014. Reach out to join the conversation through email ([email protected]) or on her website (transferoflearning.com).
Diane Elkins is the co-owner of Artisan E-Learning, a custom e-learning development company specializing in Articulate Studio, Storyline, Lectora, and Captivate. She has built a reputation as a national e-learning expert by being a frequent speaker at major industry events such as ATD’s International Conference & Exposition, ATD TechKnowledge, DevLearn, and Learning Solutions. She is also the co-author of the popular E-Learning Uncovered book series as well as E-Learning Fundamentals: A Practical Guide from ATD Press. She is a past board member of ATD’s Northeast Florida and Metro DC chapters. Reach Diane at [email protected] and learn more about her work at artisanelearning.com or elearninguncovered.com.
Cynthia Clay is the founder and CEO of NetSpeed Learning and the author of Great Webinars: Interactive Learning That Is Captivating, Informative, and Fun. She works with clients to build thriving virtual and hybrid workplaces. The company partners with clients to develop the management skills of leaders who want to motivate, communicate with, and resolve conflict masterfully for employees and teams. She develops the skills of virtual facilitators, designers, and producers who are committed to delivering high-energy, engaging virtual learning. Cynthia is a passionate advocate of brain-based learning principles and leads her team to design, facilitate, and produce compelling online learning experiences.
Cindy Huggett, CPTD, is the author of four books on virtual training, including Virtual Training Tools and Templates: An Action Guide to Live Online Learning and The Virtual Training Guide-book: How to Design, Deliver, and Implement Live Online Learning. Cindy partners with organizations to help them transition to online learning and teaches trainers how to effectively facilitate online. She facilitates, designs, writes, and speaks on topics related to leadership, learning, and technology. Cindy is a past member of the ATD National Board of Directors and was one of the first to earn the Certified Professional in Learning and Performance (now CPTD) credential.
Rita Bailey is the founder and owner of Up to Something, a strategic consulting network focused on humanity, civility, and DEI. She has been actively involved in L&D leadership for more than 25 years as a former head of Southwest Airlines Corporate University, an ATD past chair, and a thought leader, author, speaker, and coach. She has traveled to more than 40 countries, speaking and helping organizations create more people-centric workplaces. Learn more at uptosomething.com or linkedin.com/in/ritabaileyuts.
Wendy Gates Corbett, CPTD, believes in the power of building belonging within people and places. She champions this through her speaking, training, and consulting work as the president of Signature Presentations. Wendy guides organizations in taking the difficult, yet necessary steps to create embracive spaces where people have no doubt that they belong. She’s an experienced international speaker, award-winning consultant, and executive-level facilitator who has trained more than 100,000 people over the past 20-plus years. Wendy is a recognized leader in the training industry and a past member of the Association for Talent Development’s board of directors. She speaks globally on building belonging, confidence, clarity, and powerful presence. You can learn more about her work at signature-presentations.com.
David Macon, CPTD, is a facilitator, learning designer, and consultant with more than 15 years of experience in the field of talent development. He specializes in launching agile L&D departments that affect organizational objectives. Through his consultancy, David works with clients to develop highly effective learning programs with an emphasis on employee onboarding, sales training, and leadership development. He also helps TD professionals enhance their skills and transform into strategic leaders within their organizations. Learn more at trainleadgrow.com.
Dale Ludwig and Greg Owen-Boger are the owners of Turpin Communication, a communication training firm based in Chicago. Along with their colleagues, they provide training and coaching to business presenters, meeting facilitators, and trainers. Dale founded the company in 1992 to provide the best business communication skills training available. Their work continues to be based on the idea that effective, efficient workday communication is possible for everyone. In the training room, Turpin trainers are tireless in their desire to understand the unique challenge each learner faces and find the simplest, most practical path to improvement. Their expertise with subject matter experts has been built over years through countless engagements with groups of SMEs, helping them be successful in the classroom. To learn more, visit turpin communication.com.
Michael Wilkinson is CEO and managing director of leadership strategies at The Facilitation Company, an organization that specializes in group facilitation training, effective training techniques, consulting skills, leadership skills, and meeting skills. His team also provides professional facilitators to help organizations with strategic planning, issue resolution, focus groups, and a variety of other business activities. Michael is the author of six books, including The Secrets of Facilitation and The Eight Core Practices of Facilitative Leaders. He is the founder of the Finda-Facilitator Database and serves on the board of the International Institute for Facilitation. He is a Certified Master Facilitator and was inducted in 2016 into the International Facilitation Hall of Fame for his achievements and contributions to the field. You can find more information about Michael’s company at leadstrat.com or connect with him directly at michaelthefacilitator.com.
Dianna Booher helps organizations communicate clearly and leaders expand their influence by a strong executive presence—and occasionally a published book. She’s the bestselling author of 49 books, which have been published in 62 foreign-language editions. Her latest books include Faster, Fewer, Better Emails; Communicate Like a Leader; Creating Personal Presence; What More Can I Say?; and Communicate With Confidence. Clients include more than a third of the Fortune 500. National media such as Good Morning America, USA Today, Wall Street Journal, Bloomberg, Forbes, BBC, FOX, CNN, and NPR have interviewed her on workplace communication. Among many other lists of leadership communication experts, Dianna’s name appears on Richtopia’s “Top 200 Most Influential Authors in the World” and on “Global Gurus Top 30 Communicators” (2012–2021). You can reach her at [email protected].
Maria Morukian, president of MSM Global Consulting, has devoted her career to organizational culture change and leadership development with a specialization in diversity, equity, inclusion, and intercultural competence. She works with organizations to weave DEI principles into the organizational fabric. Maria is a TEDx speaker and Forbes contributor, and authored Diversity, Equity, and Inclusion for Trainers: Fostering DEI in the Workplace (ATD Press, 2022). She is on the faculty at American University’s School of International Service, where she earned a master’s degree. She also has bachelor’s degrees from the University of Michigan in organizational studies and Spanish. Maria lives in Washington, DC, with her husband and two daughters. You can contact her at [email protected].
Alex Adamopoulos’s career spans more than 30 years working in technology products and services. Along with founding Emergn in 2009, Alex has had the good fortune and opportunity to serve in several leadership roles in well-known global companies, advisory boards, and thought leadership programs. Alex believes in translating values into recognizable behaviours, starting with caring for and investing in people. His work has allowed him to learn from some of the best leaders in industry and in life, with an emphasis on building high-performing teams, and developing people to help them do their best work. You can reach Alex at [email protected] or learn more about his company at emergn.com.
Kimo Kippen is a native of Hawaii and resides alternately in Warsaw, Poland, and Honolulu, Hawaii. He’s a thought leader, speaker, and advocate for learning and a former executive at Hilton and Marriott. He was recognized by CLO Magazine as CLO of the year in 2015. Kimo served as chair of the ATD Board of Directors in 2007 and has also served as chair of APIA Scholars, a board member for the Center for Talent Reporting and CTDO Next, an advisory board member at CAEL, the CLO advisor at Defense Acquisition University, and an advisory board member for Strategic Education Inc., Gnowbe, Rochester Institute of Technology, World Institute for Action Learning, and GP Strategies. He is currently program director for The Conference Board Talent and Organizational Development Executive Council, USA, and the Learning & Development Council, Europe. In addition, Kimo serves as an adjunct professor and advisor at Catholic University of America and at George Mason University. Kimo has an MS from RIT and a BS from the University of Hawai’i; he is also a graduate of the Gestalt Institute of Cleveland’s Post Graduate Program.
JD Dillon became a learning and enablement expert over two decades working in operations and talent development with dynamic organizations, including Disney, Kaplan, and AMC. A respected author and speaker in the workplace learning community, JD continues to apply his passion for helping people around the world do their best work every day in his role as Axonify’s chief learning architect. JD is also the founder of LearnGeek, a workplace learning insights and advisory group. You can find JD online at axonify.com and learngeek.co or contact him directly at [email protected].
Wendy Axelrod is a globally recognized author, executive coach, and talent development expert who helps organizations substantially increase their development and performance results. She is the author of Make Talent Your Business: How Exceptional Managers Develop People While Getting Results and 10 Steps to Successful Mentoring and speaks at conferences including those hosted by ATD, the Conference Board, Human Resource Planning Society, and HR Summit Asia. Wendy loves directly coaching managers and mentors to become exceptional at growing the talent of others. She spurs them to move beyond simply giving solutions and directives to make others’ work developmental. She guides managers and mentors to build their self-awareness, increase trust, and apply crucial developmental skills, enabling those they work with to explore new perspectives, break through obstacles, and perfect new capabilities. The result of this approach is often transformational for managers, mentors, and those they support. Reach Wendy at [email protected].
Barbara Goretsky has spent her entire career in the talent development profession and HR. After a successful career in various organizations and industries, she began her own consulting practice specializing in talent development, team building, change management, leadership development, and executive coaching. She facilitates several programs for ATD and was a contributing author to the Talent Development Body of Knowledge.
Halelly Azulay is a consultant, facilitator, leadership development strategist, author, and speaker at international conferences and corporate meetings. In 2006, she founded TalentGrow, a consulting company focused on developing leaders and teams, especially for enterprises experiencing explosive growth or expansion that want a more proactive, strategic approach to leadership development. An expert in leadership, communication skills, emotional intelligence, and authentic networking with more than 20 years of experience, Halelly develops leaders that people want to follow. She is the author of two books, Employee Development on a Shoestring and Strength to Strength: How Working From Your Strengths Can Help You Lead a More Fulfilling Life. She offers actionable leadership insights and advice on her blog and her leadership podcast, The TalentGrow Show. Learn more about Halelly at TalentGrow.com or reach her at [email protected].
Jenn Labin, chief diversity officer at MentorcliQ, has more than 15 years of experience in talent development, training, and design. She helps clients to launch world-class mentoring programs for career development, skills coaching, and diversity, equity, and inclusion enabled by MentorcliQ’s award-winning mentoring software. Jenn is the author of Mentoring Programs That Work, which describes a unique approach to building scalable and sustainable mentoring programs. Jenn’s work has been featured in previous editions of the ATD Handbook, TD, Chief Learning Officer, and HR.com. She is a regular presenter at the ATD International Conference, ATD chapters, and MentorCom.
Laura Francis is the chief knowledge officer for MentorcliQ. She has more than 20 years of experience focused on mentoring, writing, thought leadership, and strategic innovation. The proud mom of a child with disabilities, she enjoys writing about the connections she sees in her personal and professional life. Her articles can be found on the ATD website, TD, Training Journal, Chief Learning Officer, Training Industry, and on MentorcliQ’s website.
Beverly Scott served as a consultant to organizations for more than 35 years. She served for 15 years as the director of organization and management development for McKesson Corporation in San Francisco. She is the co-author of the second edition of Consulting on the Inside: An Internal Consultant’s Guide to Living and Working Inside Organizations. She has served on the faculty of organization psychology at John F. Kennedy University, and as chair of the OD Network board of trustees. Bev also published the historical novel Sarah’s Secret: A Western Tale of Betrayal and Forgiveness, based on the uncovered family secrets in the lives of her grandparents. You can reach Bev at [email protected] or on her website, bevscott.com.
B. Kim Barnes, CEO of Barnes & Conti Associates, has more than 40 years of experience in leadership and OD, working globally with organizations in many industries. A frequent speaker at professional conferences, Kim is the developer or co-developer of popular Barnes & Conti programs, including Exercising Influence, Managing Innovation, and Consulting on the Inside. Her books include Exercising Influence: A Guide to Making Things Happen at Work, at Home, and In Your Community; Consulting on the Inside: An Internal Consultant’s Guide to Living and Working Inside Organizations (with Beverly Scott); and Building Better Ideas: How Constructive Debate Inspires Courage, Collaboration, and Breakthrough Solutions. She also writes mystery novels with an internal consultant as the protagonist. You can reach Kim at [email protected] or on her website, barnesconti.com.
Andrew Sobel is the leading authority on the strategies and skills required to earn lifelong client loyalty and build trusted business relationships. He is the most widely published author in the world on this topic, with nine acclaimed books that have been translated into 21 languages. His books, which focus on earning clients for life as a trusted advisor, include It Starts With Clients and the international bestsellers Clients for Life and Power Questions. As founder and CEO of the international consulting firm Andrew Sobel Advisors, he has advised many of the world’s leading companies on their client development and growth strategies. For more information and to contact him, visit andrewsobel.com.
Tammy Bjelland is the founder and CEO of Workplaceless, a training company that improves remote and hybrid team effectiveness by developing the capabilities that workers, managers, and executives need to succeed in distributed environments. With her background in higher education, publishing, EdTech, e-learning, and corporate training, Tammy is committed to driving and supporting the future of work by developing people. She holds a BA and an MA from the University of Virginia and is a Certified Professional in Talent Development and Certified Master Trainer from the Association for Talent Development. She lives in Winchester, Virginia.
Lou Russell, practice director at Moser Consulting, is an executive consultant, speaker, and author whose passion is to create growth in companies by guiding the growth of their people. In her speaking, training, and writing, Lou draws on 40 years of experience helping organizations achieve their full potential. She inspires improvement in leadership, project management, and individual learning. Lou is the author of seven popular and practical books: IT Leadership Alchemy, The Accelerated Learning Fieldbook, Training Triage, Leadership Training, Project Management for Trainers, 10 Steps to Successful Project Management, and Managing Projects. As a sought-after international speaker, Lou blends her humorous stories with on-the-ground experience to speak to the real problems of the people in the room.
Ken Blanchard, one of the world’s most influential leadership experts, is co-author of more than 65 books, including The One Minute Manager, with combined sales of more than 23 million copies in 47 languages. Co-founder of the Ken Blanchard Companies, a leadership training and consulting firm in San Diego, California, Ken has received numerous honors for his contributions to the fields of management, leadership, and speaking, including the Thought Leadership Award from ISA, the Association of Learning Providers. When he’s not writing or speaking, Ken teaches in the Master of Science in Executive Leadership program at the University of San Diego. Born in New Jersey and raised in New York, Ken received an MA from Colgate University and a BA and PhD from Cornell University.
Jack H. Zenger, PhD, is the co-founder and chief executive officer of Zenger Folkman, a firm focused on elevating the effectiveness of leaders. His career has combined entrepreneurial, corporate, and academic activities. Jack taught at the University of Southern California and the Stanford Graduate School of Business. He has received ATD’s Lifetime Achievement in Workplace Learning and Performance Award and has been inducted into the HRD Hall of Fame. He has a doctorate in business administration from the University of Southern California, an MBA from UCLA, and a bachelor’s degree from Brigham Young University. The author or co-author of 250 articles on leadership, productivity, and teams, as well as 14 books on leadership, teams, and productivity, Jack currently writes blog posts and articles for Forbes, Harvard Business Review, and LinkedIn.
Joe R. Folkman, PhD, co-founder and president of Zenger-Folkman, is a respected authority on assessment and change. As one of the nation’s renowned psychometricians, Joe has developed unique measurement tools that use a database composed of more than a million assessments on more than 125,000 leaders. Joe’s research has been published in the Harvard Business Review and the Wall Street Journal. He regularly posts on Harvard Business Review, Forbes, and LinkedIn. Joe holds a doctorate in social and organizational psychology and a master’s in organizational behavior from Brigham Young University. He is the author or co-author of nine books, including Speed: How Leaders Accelerate Successful Execution and New Extraordinary Leader. Joe and his family reside in Orem, Utah.
William J. Rothwell, PhD, SPHR, SHRM-SCP, CPTD Fellow, is president of Rothwell & Associates and a professor in charge of workforce education and development on the University Park campus of Pennsylvania State University. As a professor, he heads a top-ranked program in learning and performance; as a consultant, he travels the world presenting on his 104 published books. In 2012, he was honored with ATD’s Distinguished Contribution to Workplace Learning and Performance Award, and in 2013 he was honored by the ATD Certification Institute by being appointed a Certified Professional in Talent Development Fellow. Visit his website at rothwellandassociates.com.
Angela L.M. Stopper, PhD, is the chief learning officer and director of people and organization development at the University of California, Berkeley. She is responsible for the team that creates and delivers campuswide learning initiatives supporting supervisory, management, functional, technical, and nontechnical learning efforts for the campus’s 9,000 staff and faculty administrators. Angela is also a member of the teaching faculty with Penn State World Campus, where she has developed and is teaching a course for the online master of professional studies degree in organization development and change.
Aileen G. Zaballero, PhD, CPTD, is a senior partner at Rothwell & Associates and a Certified Professional in Talent Development since 2009. She helped develop a competency model and career map for the advanced commercial building workforce and redesigned a performance management system for a senior living community. Aileen recently co-authored the book Increasing Learning & Development’s Impact Through Accreditation (Palgrave 2020).
James M. Kouzes and Barry Z. Posner are co-authors of the award-winning, bestselling book The Leadership Challenge, which has sold more than 2.8 million copies worldwide. They have been researching and writing about leadership and leadership development for more than 35 years and have authored more than a dozen other books on the topic. Jim is a fellow at the Doerr Institute for New Leaders at Rice University and was previously the Dean’s Executive Fellow of Leadership at Santa Clara University’s Leavey School of Business. Barry holds the Michael J. Accolti, S.J. Chair at Santa Clara University and is a professor of leadership with the Leavey School of Business, and chair of the department of management and entrepreneurship. He previously served 12 years as dean of the school.
Kevin Cope is the founder and CEO of Acumen Learning, the leader in finance and business acumen training. Kevin’s number 1 Wall Street Journal and New York Times bestseller, Seeing the Big Picture: Business Acumen to Build Your Credibility, Career, and Company, has helped business leaders the world over develop this critical skill. Kevin’s work includes engagements with some of the most respected and profitable businesses in the world, including 30 Fortune 50 companies. He’s been recognized as a top-rated speaker at national conventions, including those held by SHRM and ATD; interviewed by top radio and podcast programs; and featured in top publications, including Chief Executive, Fast Company, and Industry Week. Kevin and his wife, Karen, reside in Utah and love relaxing and spending time in Cabo with their six children and seven grandchildren. You can learn more at acumenlearning.com.
Wanda Piña-Ramírez is an action-driven and strategic management and executive consultant with a proven track record of contributing to the bottom line in companies spanning from multinational corporations to small businesses located in Puerto Rico, the United States, the Caribbean, and Latin America. She addresses those topics that no one wants to address, such as business metrics, labor law, sexual harassment, and domestic violence. Reach Wanda at [email protected]. Together, Wanda and Norma complement their areas of expertise as business partners in the Human Factor Consulting Group (thehumanfactorpr.com) and are co-authors of Cutting Through the Noise: The Right Employee Engagement Strategies for You, Passing the Torch: A Guide to the Succession Planning Process, and Effective Onboarding.
Norma Dávila guides her career management clients through targeted introspection and self-assessments to identify strengths and interests as well as build self-confidence before embarking on career changes. She focuses her practice on entry-level and mid career professionals across the entire employee life cycle. Norma communicates complex ideas in easy-to-understand and relatable terms to all audiences. You can reach her at [email protected]. Together, Wanda and Norma complement their areas of expertise as business partners in the Human Factor Consulting Group (thehumanfactorpr.com) and are co-authors of Cutting Through the Noise: The Right Employee Engagement Strategies for You, Passing the Torch: A Guide to the Succession Planning Process, and Effective Onboarding.
David Vance is the executive director of the Center for Talent Reporting, which is a nonprofit, membership-based organization dedicated to the creation and implementation of standards for human capital measurement, reporting, and management. He is the former president of Caterpillar University, which he founded in 2001. Prior to this position, Dave was chief economist and head of the business intelligence group at Caterpillar. He teaches in the PhD programs at Bellevue University and the University of Southern Mississippi, as well as the executive education program at George Mason University. Dave also serves on the Metrics Working Group for the International Organization for Standardization. He is the author of The Business of Learning, now in its second edition, and co-author, with Peggy Parskey, of Measurement Demystified and Measurement Demystified Field Guide.
Emily Wood, MS, CPTD, PMP, has worked for nonprofit, government, and corporate clients as an in-house employee, and now as part of her own L&D consulting company, Serenity Learning. She has implemented software training, soft skills training, and compliance projects as instructor led, virtual instructor led, and asynchronous e-learning. She presents at the ATD International Conference & Exposition, TechKnowledge, and DevLearn. Emily’s first book, E-Learning Department of One, is about creating quality technology-assisted learning products when faced with limited resources, help, and time.
John Coné is a former CLO who consults and writes on issues of talent development and organizational learning. He has advised dozens of companies, universities, and the US government, and has served on the boards of both for profit and nonprofit education organizations. He chairs the Chief Learning & Talent Officer Board for i4cp and is the catalyst for ATD’s CTDO Next group. He serves as a jurist for the CLO Learning Elite Awards. He is a past ATD Board chair, a jurist for the BEST Awards, and an advisor to multiple ATD initiatives. In 2005 he received the Gordon M. Bliss Award for lifetime achievement. He is a futurist, a painter, a bicycle mechanic, and a sock aficionado.
Holly Burkett, PhD, SPHR, SCC, is an accomplished talent builder, change leader, and workplace learning professional with more than 20 years’ experience as a trusted business advisor for diverse global organizations. She is passionate about developing resilient leadership capabilities that enable high engagement and performance. Formerly with Apple, Holly’s clients include the State Bar of California, the National Park Service, Chevron, and the National Security Agency. As a Prosci certified change practitioner, a Marshall Goldsmith Stakeholder Centered Coach, and a select member of the Forbes Coaches Council, Holly is a sought-after speaker, coach, and facilitator. Her publications include the award-winning book Learning for the Long Run and contributions to ATD’s Foundations of Talent Development, ATD’s Action Guide to Talent Development, and the Talent Development Body of Knowledge. Her doctorate is in human capital development. Holly can be reached at [email protected].
Tonya Wilson, MAIOP, CPM, is president and founder of AFC Consulting Group. She is a business leader, an entrepreneur, and a consultant with expertise in organizational effectiveness, change management, and diversity. She connects people to strategy and creates capacity through change enablement. Her business background in operations, contracts, and supply chain brings a unique perspective to her clients. Tonya’s passion results in the design, development, and delivery of DEI learning modules and presentations. She has worked in manufacturing, aerospace, telecom, government markets, and healthcare, and been in leadership at McKesson, Change Healthcare, Meggitt, and AT&T. Tonya works with leaders to drive alignment between business and people strategies, leads supplier diversity initiatives, provides leadership for ERGs, and coaches leaders on diversity issues, change management, strategic action planning, organizational design, and organizational health assessments. Her mission statement is “setting you up to win.” Reach Tonya at linkedin.com/in/tonya-j-wilson-maiop-cpm-b4663898 or learn more on her website at afcconsultinggroup.com.
Andy Trainor is the vice president of Walmart US Learning. In this role, he and his team focus on the strategy, innovation, content development, and delivery of training for the entire Walmart US Field, including all training for the 1.5 million associates in supply chain and stores. Andy spearheaded the implementation of more than 200 academy locations across the US, including determining locations, managing construction, staffing trainers, and creating content to support a renewed focus on associate development. Today these locations facilitate the core and area-specific courses for new role leaders as well as offering classes to the community. Previously, Andy spent four years as the senior director for China implementation for international business processes and was responsible for sharing and implementing Walmart global best practices within the China business. He also led the international logistics engineering team, where he was responsible for establishing, developing, and working with the logistics engineers in 28 countries to improve productivity and processes within the logistics and transportation businesses. Andy has also worked on the US grocery industrial engineering team designing mechanized grocery distribution centers, developing process improvement projects, and managing a team of field industrial engineers. Andy has 21 years’ experience with Walmart. He holds a bachelor’s degree in industrial engineering from the University of Memphis and a master’s degree in business from Webster’s University.
David C. Forman has spent the last four decades focused on improving the knowledge, skills, and performance of people. As a learning scientist, business leader, chief learning officer, author, and adjunct professor at the Pepperdine Graziadio School of Business, David has been recognized all over the world for his actions, courses, and writings. He has worked closely with such business clients as Apple, IBM, FedEx, Ford, American Express, SAP, Prudential, Deloitte, PwC, DuPont, and Allstate Insurance. In the nonprofit arena, David has worked with The Ford Foundation, Children’s Television Workshop, Cedars Sinai Hospitals, Johns Hopkins University, AID, and many governmental agencies. David’s latest book, Fearless Talent Choices, is a global bestseller. You can reach him at [email protected] and learn more about what he does at fearlesshr.com.
Christie Ward, CSP, is principal of the Impact Institute, a consulting firm that helps clients with interpersonal communication skills, team skills, leadership skills, and presentation skills. Christie has advanced in her leadership roles with ATD, beginning with a position on the board of ATD’s Rocky Mountain Chapter, then a spot on the National Advisors to Chapters in 2008, and culminating with her selection to the ATD National Board of Directors in 2011–2012. She has spoken at ATD’s International Conference & Exposition and given keynotes in Brazil and throughout Southeast Asia. Christie chaired the ATD 2016 Program Advisory Committee and keynoted a 2019 ATD Core 4 Conference. In 2021, Colorado Personalized Education for Professionals awarded Christie the Martha Illige award for improving the care of patients through her work with healthcare professionals. Learn more about Christie and the Impact Institute at christieward.com.
Jennifer Stanford is the CEO of Emergent Performance Solutions and author of the TD at Work “Breaking the Cycle of Failed Change Management.” She is a sought-after trust coach and organizational change expert with 25 years of experience in high-level consulting. She is also a Vistage Worldwide speaker. She leads facilitators, coaches, and consultants whose purpose is to create high-performance environments and relationships that thrive where people live, work, play, and pray. Her company supports a wide range of clients across the Department of Defense, federal agencies, midtier industry, and nonprofits. She lives with her husband and dogs in Hamilton, Virginia. Learn more about her company at emergentps.com.
Karl Kapp, EdD, is a professor of instructional technology at Bloomsburg University, in Bloomsburg, Pennsylvania, where he teaches instructional game design, gamification classes, and online learning design. He keeps busy with both academic and more corporate pursuits. Karl is a senior researcher on a grant sponsored by the National Institutes of Health that involves applying microlearning and gamification to help childcare workers identify child abuse. He is co-founder of Enterprise Game Stack, a company that created a digital card game tool for instructional designers. Karl keeps busy writing and researching; he has authored or co-authored eight books, including The Gamification of Learning and Instruction and Microlearning: Short and Sweet. His current passion project is creating a series on YouTube called “The Unauthorized, Unofficial History of Learning Games.” He is also a LinkedIn Learning author and has created several courses on the platform. You can reach Karl at [email protected].
Jessica Briskin, PhD, is an assistant professor and a graduate coordinator in the department of instructional technology at Bloomsburg University, in Bloomsburg, Pennsylvania. She teaches e-learning and multimedia development courses, authoring tools, visual design for learning, and online learning. Her research focuses on design frameworks, online collaboration methods, and mobile and multimedia development regarding translating learning spaces into online spaces. Jessica has experience in corporate and educational industries, designing and developing e-learning and m-learning courses, instructor-led training, videos, infographics, and performance support tools. Her doctorate in learning, design, and technology is from the Pennsylvania State University.
Larry Wolff is the founder and CEO of Wolff Strategy Partners, a boutique consulting firm specializing in enterprise strategy management and digital transformation. Larry has served as CEO, COO, CIO, CTO, chief digital officer, and management consultant for public, private, international, and emerging growth companies. He devoted more than 12 years of his career to higher education and corporate training and has worked closely with human resources organizations for more than 20 years to innovate and deliver breakthrough results. His specialties include corporate and IT strategic planning, technology-led business transformation, business and IT turnarounds, merger integration, and large-scale project rescues. His methodologies have spanned industries and scaled to companies of all sizes. You can learn more at WolffStrategy.com and reach Larry via email at [email protected].