About the authors

David Baker was Principal of University College Plymouth St Mark & St John (now the University of St Mark & St John) 2003–9. He is Emeritus Professor of Strategic Information Management there. He has published widely in the field of Library and Information Studies, with 15 monographs and some 100 articles to his credit. He has spoken at numerous conferences, led workshops and seminars and has undertaken consultancy work in most countries in the European Union, along with work in Ethiopia, Kuwait, Nigeria and the Sudan. He was Deputy Chair of the Joint Information Systems Committee (JISC) until December 2012, also having led a number of large technology-based projects, both in relation to digital and hybrid library development and content creation for teaching and learning. He has published the following books with Chandos: Strategic Information Management, Strategic Change Management in Public Sector Organisations and (with Bernadette Casey) Eve on Top: Women’s Experience of Success in the Public Sector and co-produced (with Wendy Evans) Digital Library Economics: An Academic Perspective, Libraries and Society: Role, Responsibility and Future in an Age of Change and Trends, Discovery and People in the Digital Age.

Laura Brown is the executive vice president for Ithaka and the JSTOR managing director. Laura previously served as the managing director of Ithaka S+R where she oversaw work on a number of research programmes and consulting projects, including the sustainability of academic initiatives, new models for library collaboration, changing faculty attitudes and publishing behaviours, open courseware and university-sponsored online courses, and new e-book publishing models for university presses. Brown is the author of the Ithaka report University Publishing in a Digital Age. Prior to joining Ithaka, Brown was the president of Oxford University Press, USA, where she spent most of her professional career. She has led a variety of publishing divisions, including scholarly, professional, reference, trade and textbook operations, and helped Oxford to make the transition to digital publishing. Brown currently serves on the Yale University Press Board of Governors and the Meserve-Kunhardt Foundation Board of Trustees. She holds a Bachelor of Arts from Goucher College, a Master of Arts from Johns Hopkins University, and a Master of Fine Arts in painting from Indiana University.

Mark Dahl is the Director of the Aubrey R. Watzek Library at Lewis & Clark College, a private liberal arts college in Portland, Oregon in the United States. His professional career in libraries began in systems and technical services, an area in which he has published and presented extensively. In recent years his interests have focused on library digital initiatives and the evolving role of the academic library in the US liberal arts college sector. He blogs at liberalartslibrary.blogspot.com.

Sidney Eng is currently Chief Librarian at the Borough of Manhattan Community College (City University of New York) and has been in that position for 17 years. He is also an adjunct associate professor at Hofstra University Library, Long Island, New York. In addition to college and university libraries, he has worked in a public library, a high-school library and an opinion magazine. He holds a BA (Sociology) from Bishop’s University, Quebec, Canada, an MA (Sociology) from New York University and an MLS from St John’s University, New York. He began a sabbatical leave in September 2012 to conduct further research on managing library technologies.

Wendy Evans is Head of Library at the University of St Mark & St John. She has a keen interest in the Internet and electronic resources and in particular access to journals and databases. She also has an expertise in data protection and freedom of information. Evans has published, lectured and researched in the field of electronic journal and database usage and also access versus ownership of journals. She has co-authored and edited Digital Library Economics: An Academic Perspective, Libraries and Society: Role, Responsibility and Future in an Age of Change and Trends, Discovery and People in the Digital Age. Wendy is an Associate member of the Higher Education Academy and has recently been awarded an Associate Teaching Fellowship of UCP Marjon.

Michael Gorrell, the Executive Vice President of Technology and Chief Information Officer of EBSCO Publishing, is responsible for managing all technology operations for EBSCO Publishing as well as providing key leadership in strategic product direction for the EBSCOhost platform. Michael joined EBSCO Publishing in August 1994 to help usher in EBSCOhost, responsible for building a high-performance system that meets the highest industry standards for performance and availability. Michael has been instrumental in making usability testing central to the product design of the EBSCOhost platform, overseeing an industry-leading end-user testing programme that has yielded tremendous feedback and enhancements to EBSCO’s interfaces. Under his direction, EBSCO Publishing has become the industry leader in website accessibility for users with various physical and visual disabilities. Michael has led EBSCO Publishing’s involvement in Internet2’s Shibboleth project since 2002. He has been a driving force behind EBSCO Discovery Service technical developments and directed the beta programme through to its successful conclusion in December 2009. Following EBSCO’s acquisition of NetLibrary, the technology teams were charged with the mission of integrating e-books into the EBSCOhost platform and Michael’s direct involvement helped accomplish this within one year, including new functionality that had never before been available for e-books.

José-Marie Griffiths is Vice President for Academic Affairs at Bryant University in Smithfield, Rhode Island. She has previously served as Dean of the School of Information and Library Science at the University of North Carolina at Chapel Hill, Chief Information Officer at the University of Michigan, Vice Chancellor at the University of Tennessee-Knoxville and Vice President for King Research, Inc. She has a BA with honours in Physics, a PhD in Information Science and a Post-Doctorate in Computer Science and Statistics, all from University College, London.

Dr Griffiths has spent over 30 years in research, teaching, public service, corporate leadership and higher education administration. She has been awarded presidential appointments from two United States Presidents that have included the National Science Board, the US President’s Information Technology Advisory Committee, and the US National Commission on Libraries and Information. She has had appointments to multiple projects as lead or key personnel for over 28 United States federal agencies, departments and offices. Dr Griffiths has carried out projects and/or advisory roles with over 20 major corporations on projects in science and technology, as well as seven major international organisations, including NATO and the United Nations. She is the recipient of over 20 significant awards in science, technology, teaching and the advancement of women in these fields.

Arjan Hogenaar has studied biology and was a researcher in the embryology of the pea before getting involved in the world of libraries and documentary information (in 1982). In the first years of his career he was active as a biomedical collection developer and information broker for the Royal Netherlands Academy of Arts and Sciences (KNAW). Later on, his scope broadened into the social sciences and into content management for information portals. Since 2011 Arjan has worked for DANS, an institute of both KNAW and the Netherlands Organisation for Scientific Research. In this environment his focus has changed somewhat in the direction of policy development in the field of sustainable access to information.

John W. Houghton is currently Professorial Fellow at Victoria University’s Centre for Strategic Economic Studies (CSES) and Director of the Centre’s Information Technologies and Information Economy Program. He has many years experience in information technology policy, science and technology policy and more general industry policy-related economic research. He has published and spoken widely, and is a regular consultant to the Organization for Economic Cooperation and Development (OECD) in Paris. In 1998, John was awarded a National Australia Day Council, Australia Day Medal for his contribution to IT industry policy development. John’s research is at the interface of theory and practice with a strong focus on the policy application of economic and social theory and of leading-edge research in various relevant fields. Consequently, his contribution tends to be in bringing knowledge and research methods to bear on policy issues in an effort to raise the level of policy debate and improve policy outcomes. Major foci for John’s recent research have been a series of studies exploring the economic implications of alternative scholarly publishing models, studies of the costs and benefits of open access to public sector information, and studies of the curation and sharing of research data.

Jennifer A. Johnson is the Digital Initiatives Project Coordinator at IUPUI University Library. She has worked professionally in the area of digital libraries for 11 years focusing on community outreach. Johnson works with community organisations to guide them through the processes of funding, and digital library best practices to make historical documents and artifacts available online. Recent partners include the Indianapolis Recorder, the Indianapolis Museum of Art and the Indianapolis Motor Speedway. Johnson also participates in the library’s Campus Outreach Group and enjoys interacting with the IUPUI faculty and students to better understand their research needs.

Donald W. King is Honorary University Professor, Bryant University and Adjunct Professor, University of Tennessee. He received an MS (1960) in statistics from the University of Wyoming. In 1961, he was co-founder of Westat, Inc. which received government contracts to evaluate retrieval systems and information services. This led to a National Science Foundation contract to prepare a book (Evaluation of Information Services and Products, 1971, with E.C. Bryant). In 1976 he founded King Research, Inc. which focused on science communication (Scientific Journals in the U.S., 1981, with N.K. Roderer and D.D. McDonald; Towards Electronic Journals: Realities for Scientists, Librarians and Publishers, 2000; Communication Patterns of Engineers, 2004, with C. Tenopir), information professionals (The Information Professional, 1981, with A. Debons, U. Mansfield and D.L. Shirey; New Directions in Library and Information Science, 1986, with J.M. Griffiths) and assessment of libraries (Keys to Success: Performance Indicators for Public Libraries, 1989; Evaluation of Information Centers and Services, 1991; Special Libraries: Increasing the Information Edge, 1991; A Strong Future for Public Library Use and Employment, 2011, with J.M. Griffiths). In addition, he has over 300 other publications. He has received many awards and honours in recognition of his work including Pioneer of Science Information, Chemical Heritage Foundation, Research Award and Award of Merit, American Society for Information Science and Technology, Fellow, and American Statistical Association.

Amy Kirchhoff has been the Archive Service Product Manager for Portico since 2006. She is responsible for the creation and execution of archival policy and oversees the operation and development of the Portico website. Prior to her work at Portico, Kirchhoff was director of technology for JSTOR and also served as a member of the shared software development group at Ithaka. She has published articles on Portico’s preservation methodology and policies in several publications including most recently Learned Publishing and The Serials Librarian.

Ardys Kozbial is Director of the Research Data Curation Program in the University of California, San Diego Library where her current work is focused on building services that support the research data lifecycle of this new library programme. Through the Research Data Curation Program, the UC San Diego Library is a partner in the UC San Diego cross-campus, collaborative effort, called Research Cyberinfrastructure (RCI) which has been charged and funded by the UC San Diego Chancellor to provide data services to campus researchers, ranging from centralised storage to data curation to research computing. She works on collaborations with faculty and organised research units (ORUs) at UC San Diego as well as grant-funded projects, with responsibilities ranging from grant writing to project management, depending on the needs of a particular project. Before coming to UC San Diego, Ardys spent 12 years working in architecture collections at Harvard University, UC Berkeley, the University of Texas at Austin, and Payette Associates (a Boston-based architecture firm) as a librarian and archivist. She received a BA from the University of Michigan and an MS in Library and Information Science from Simmons College.

Derek Law is Emeritus Professor of Informatics at the University of Strathclyde. He was chair of the JISC Advance Board, has worked in several British universities and has published and spoken at conferences extensively. He is a regular project evaluator for the EU and has undertaken almost fifty institutional reviews. Most of his work has been to do with the development of networked resources in higher education and with the creation of national information policy, and he has been PI on some twenty research projects. Recently he has worked on the future of academic information services. This has been combined with an active professional life in professional organisations related to librarianship and computing. A committed internationalist he has been involved in projects and research in over forty countries. He was awarded the Barnard Prize for contributions to Medical Informatics in 1993, Fellowship of the Royal Society of Edinburgh in 1999, an honorary degree by the Sorbonne in 2000, the IFLA medal in 2003 and Honorary Fellowship of CILIP in 2004, and was an OCLC Distinguished Scholar in 2006.

David Minor works at the University of California, San Diego (UCSD), where he is the Director of Digital Preservation Initiatives at the UCSD Library. In this role he helps define current and future work needed for the preservation of vital resources. He is also the programme manager of Chronopolis, a national-scale digital preservation network that originated with funds from the Library of Congress’s NDIIPP Program. He also has a joint working relationship between the UCSD Libraries and the San Diego Supercomputer Center. In this role he works as co-lead on the Curation Services Program in the Research Cyberinfrastructure Initiative on the UCSD campus.

Professor Sir Timothy O’Shea became Principal of the University of Edinburgh in 2002. A computer scientist, he is a graduate of the Universities of Sussex and Leeds. In his early career he was a Research Fellow at the University of Edinburgh and has worked in the United States and for the Open University where he was appointed Pro-Vice-Chancellor in 1993. He was elected Master of Birkbeck in 1997 and subsequently appointed Provost of Gresham College and Pro-Vice-Chancellor of the University of London, holding the three posts concurrently until returning to Edinburgh as Principal.

Professor O’Shea is Chair of the Joint Information Systems Committee (JISC) and Chair of the Board of Directors of the Edinburgh Festival Fringe. His fellowships are from Birkbeck, the University of the Highlands and Islands Millennium Institute, the European Co-ordinating Committee on Artificial Intelligence and the Royal Society of Edinburgh. He holds an honorary degree from Heriot-Watt University, the University of Strathclyde and McGill University.

Professor O’Shea was awarded a knighthood in the Queen’s 2008 New Year Honours in recognition of his services to higher education.

Kristi L. Palmer earned a BA in History from Ball State University in 1999 and a Masters in Library Science from Indiana University in 2001. She has worked professionally in the arena of digital collection organisation and metadata creation for 12 years supporting the creation of faculty, student and community-driven digital scholarship and cultural heritage collections. Palmer’s research interests include open access, scholarly communication and Indianapolis history, with her publications and presentations on the topics earning her recognition as one of Library Journal’s Movers & Shakers in 2009. In addition to leading IUPUI University Library Digital Scholarship Team, Palmer also provides collection development and research instruction for the Department of History, and Programs of Women’s Studies and American Studies.

Dean Smith, Director of Project MUSE, brings a wealth of experience in leading digital publishing initiatives, global sales and marketing expertise, and strategic planning skills. He spearheaded the launch of the University Press Content Consortium in 2012 – a multi-publisher e-book initiative including 66 publishers and 15,000 titles. As Director of Content for the American Society for Training and Development, he created a digital publishing strategy for the society’s periodical, book and research publications.

During a decade-plus tenure with the American Chemical Society, Smith oversaw dynamic growth in worldwide electronic access to the Society’s publications, designing innovative pricing models, emphasising library customer relations and implementing effective internal management systems. He previously led electronic publishing efforts for a variety of medical publication products at Chapman & Hall, and led traditional STM journal publishing programmes at C&H and SpringerVerlag. An accomplished writer and published poet, he holds a BA from the University of Virginia and an MFA in Creative Writing from Columbia University.

Joan A. Smith has been an enthusiastic technophile since programming her first computer in 1982 (an Atari). She quickly became a keen supporter of digital preservation, having witnessed the rapid rate of technology change over the past several decades. Her work in industry and the academy has focused on the impact of file format migration, component obsolescence and long-term accessibility together with the substantial costs involved in developing and maintaining systems for public and private use. By turns an academic (at Emory University and Old Dominion University) and an industry practitioner (INRI, Northrup Grumman, Linear B Systems and others), Dr Smith has sought to bring practical and affordable solutions to real-world problems. Her background includes a degree in Philosophy from KU Leuven (Belgium) and a PhD in Computer Science from Old Dominion University (USA). For more information, visit her website at: http://www.joanasmith.com.

Joan Starr manages the EZID service for the California Digital Library (CDL), a service that makes it easy to create and manage unique, long-term identifiers. Joan is Chair of the Metadata Working Group at DataCite, an international organisation working for easier access to and increased acceptance of research data in scholarly communications. She engages with a wide range of data management stakeholders, including researchers, libraries, data centres, archives and repositories. She is also Strategic and Project Planning Manager for the CDL.

Kate Wittenberg is the Managing Director of Portico, the digital preservation service provided by Ithaka. Before joining Portico, Kate served as Project Director, Client and Partnership Development for Ithaka S+R, where she worked with libraries and publishers to develop innovative and sustainable resources, products and services.

Kate spent much of her career at Columbia University, where she was the Editor-in-Chief of Columbia University Press until 1999, and then went on to found and direct EPIC (Electronic Publishing Initiative at Columbia), a pioneering initiative in digital publishing, and a model partnership for libraries, presses and academic IT departments. Kate speaks and writes frequently on issues at the intersection of digital technologies, academic libraries and scholarly communication.

Martin Woodhead started his first company, Woodhead-Faulkner (Publishers) Limited, in Cambridge in 1972 which grew successfully until its acquisition by Simon & Schuster in 1987. In 1989 he started Woodhead Publishing Limited to specialise in books on the latest science and technology in the fields of materials science, engineering, textiles, food, biomedicine, energy and the environment, currently publishing over 100 titles per year. In 2009 the company acquired Chandos Publishing, based in Witney, a leading publisher of books on library and information science and Asian Studies, now publishing 50 titles per year. The company also has a joint venture business in India, Woodhead Publishing India (Private) Limited, producing around 20 titles per year. Overall, Woodhead Publishing employs 40 people and exports account for 80 per cent of sales, the largest markets being the United States, China, Germany and India. In 2010 the company launched its online platform Woodhead Publishing Online followed in 2012 by Chandos Publishing Online. Martin Woodhead is on the board of the Independent Publishers Guild and takes a keen interest in copyright, licensing and piracy issues. In 2012 the company won the London Book Fair International Achievement of the Year Award at the Independent Publishing Awards dinner.