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Author Sean Richardson , Alison Hill , Darren Hill
A practical toolkit for handling workplace conflict and difficult conversationsDealing with the Tough Stuff is the business leader's critical guide to handling difficult conversations in the workplace. Based on the science of human behaviour — both verbal and nonv....
Release Date 2016/04 -
Dealing with the Tough Stuff: How to Achieve Results from Crucial Conversations
Author Alison Hill , Sean Richardson , Darren Hill
How to handle difficult discussions in the workplacePacked with practical and pragmatic suggestions and methods for dealing with the tough stuff at work, this unique and helpful book features simple diagnostics, models, and processes that you can put to use immediat....
Release Date 2012/07