-
Author Harvard Business Review , Adam M. Grant , Francesca Gino , Fred Reichheld , Linda A.
A year's worth of management wisdom, all in one place.We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up to date on the most cutting-edge, influential thinking driving business today. With authors from Francesca Gino to Adam Grant an....
Release Date 2022/10 -
Author Fred Reichheld , Darci Darnell , Maureen Burns
Great leaders embrace a higher purpose to win. The Net Promoter System shines as their guiding star.Few management ideas have spread so far and wide as the Net Promoter System (NPS). Since its conception almost two decades ago by customer loyalty guru Fred Reichheld, thousands of companies aroun....
Release Date 2021/12