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Critical Knowledge Transfer: Tools for Managing Your Company's Deep Smarts
Author Gavin Barton , Walter C. Swap , Dorothy Leonard
How to transfer your organization’s most important knowledge—before it walks out the doorWhen highly skilled subject matter experts, engineers, and managers leave their organizations, they take with them years of hard-earned, experience-based knowledge—much of it un....
Release Date 2014/12 -
Deep Smarts: How to Cultivate and Transfer Enduring Business Wisdom
Author Dorothy Leonard-Barton , Walter C. Swap , Dorothy Leonard
Deep smarts are the engine of any organization as well as the essential value that individuals build throughout their careers. Distinct from IQ, this type of expertise consists of practical wisdom: accumulated knowledge, know-how, and intuition gained through extens....
Release Date 2005/01