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Author Chris Adlard , Daniel Bausor , Dan Steinman
How organisations can drive growth in the Customer EconomyThe Digital Revolution has changed the business landscape in remarkable ways and will continue to do so. Organisations across industries and around the world are being disrupted and digitised at increasing pace – p....
Release Date 2019/12 -
Author Maria Martinez , Lincoln Murphy , Dan Steinman , Nick Mehta
Your business success is now forever linked to the success of your customersCustomer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C. (Before Cloud), companies....
Release Date 2016/02