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Book Description

How Strategy Works in an Interconnected, Automated World

Leaders already know that the classic approach to strategy--analyze, plan, execute--is losing relevance. But they don't yet know what replaces it. As everyone and everything becomes more interconnected and digitized, how do you operate, compete, and win?

Ming Zeng, the former Chief of Staff and strategy adviser to Alibaba Group's founder Jack Ma, explains how the latest technological developments, such as artificial intelligence, machine learning, the mobile internet, and cloud computing are redefining how value is created. Written especially for those outside the technology industry or the startup arena, this book introduces a simple, overarching framework to guide strategy formulation and execution in this data-rich and highly interactive environment.

Revealing the revolutionary practices that he and his team have developed at Alibaba, Zeng shows how to:

  • Automate decisions through machine learning
  • Create products informed by real-time data from customers
  • Determine the right strategic positioning to maximize value from platforms and suppliers
  • Repurpose your organization to further human insight and enable creativity
  • Lead your company's transformation into a smart business

With insights into the strategies and tools used by leaders at Alibaba and other companies such as Ruhan and Red Collar, in a variety of industries from furniture making to banking to custom tailoring, Smart Business outlines a radically new approach to strategy that can be applied everywhere.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright
  4. Dedication
  5. Contents
  6. Foreword, by Jack Ma
  7. Introduction: Why You Need to Know about Alibaba
  8. PART ONE: ALIBABA: The Emergence of a Smart Business
    1. 1. The New Forces of Value Creation
    2. 2. Network Coordination: How Interconnected Players Change the Game
    3. 3. Data Intelligence: How Machine Learning Uses Data to Make Business Smart
  9. PART TWO: HOW SMART BUSINESSES COMPETE: Strategic Principles
    1. 4. Automating Decisions: How to Strategically Leverage Machine Learning
    2. 5. The Customer-to-Business Model: How to Build a Feedback Loop
    3. 6. Positioning: How to Create Value in a Network
  10. PART THREE: HOW SMART BUSINESSES RUN: Organizational Implications
    1. 7. Self-Tuning: How to Make Strategic Processes Smart
    2. 8. From Managing to Enabling: How to Retool the Organization
    3. 9. The Future of Smart Business: What It Means for You
  11. Appendix A: Alibaba and Its Affiliated Businesses
  12. Appendix B: The Evolution of Taobao as a Smart Ecosystem
  13. Appendix C: Conceptual Foundations
  14. Notes
  15. Further Reading
  16. Index
  17. Acknowledgments
  18. About the Author