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Book Description

Help your employees help themselves.

As a manager in today’s business world, you can’t just tell your direct reports what to do: You need to help them make their own decisions, enable them to solve tough problems, and actively develop their skills on the job.

Whether you have a star on your team who’s eager to advance, an underperformer who’s dragging the group down, or a steady contributor who feels bored and neglected, you need to coach them: Help shape their goals—and support their efforts to achieve them.

In the HBR Guide to Coaching Employees you’ll learn how to:

• Create realistic but inspiring plans for growth
• Ask the right questions to engage your employees in the development process
• Give them room to grapple with problems and discover solutions
• Allow them to make the most of their expertise while compelling them to stretch and grow
• Give them feedback they’ll actually apply
• Balance coaching with the rest of your workload

Arm yourself with the advice you need to succeed on the job, from a source you trust. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright
  4. What You’ll Learn
  5. Contents
  6. Introduction: Why Coach?
  7. Section 1: Preparing to Coach Your Employees
    1. 1. Shift Your Thinking to Coach Effectively
    2. 2. Set the Stage to Stimulate Growth
    3. 3. Earn Your Employees’ Trust
  8. Section 2: Coaching Your Employees
    1. 4. Holding a Coaching Session
    2. 5. Following Up After a Coaching Session
    3. 6. Giving Feedback That Sticks
    4. 7. Enlist Knowledge Coaches
    5. 8. Coaching Effectively in Less Time
    6. 9. Help People Help Themselves
    7. 10. Avoid Common Coaching Mistakes
  9. Section 3: Customize Your Coaching
    1. 11. Tailor Your Coaching to People’s Learning Styles
    2. 12. Coaching Your Stars, Steadies, and Strugglers
    3. 13. Coaching Your Rookie Managers
    4. 14. Coaching Rising Managers to Emotional Maturity
    5. 15. Coaching Teams
  10. Index