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Book Description

Includes 10 handy dos and don’ts of using management models

·    Want new ways of looking at old problems?

·    Need a range of management decision-making tools at your fingertips?

·    Only want what you need to know, rather than reams of theory?

With indispensible models that will help you make the most out of every business opportunity, this book tells you what you need to know, fast.

Table of Contents

  1. Cover
  2. Title page
  3. Contents
  4. About the authors
  5. Publisher’s acknowledgements
  6. Introduction
  7. How to use this book
  8. Top 10 do’s and dont’s of using management models
  9. Part 1 Strategy
    1. 1 Ansoff’s matrix and product market grid
    2. 2 Strategic dialogue
    3. 3 Business model canvas
    4. 4 SWOT analysis
  10. Part 2 Organisation and governance
    1. 5 Balanced scorecard
    2. 6 Benchmarking
    3. 7 The value chain
  11. Part 3 Finance
    1. 8 Activity-based costing
    2. 9 Discounted cash flow (DCF) and net present value (NPV)
  12. Part 4 Marketing and sales
    1. 10 4Ps of marketing (Kotler)
    2. 11 Customer journey mapping
    3. 12 Stakeholder management
  13. Part 5 Operations
    1. 13 Kaizen/Gemba
    2. 14 Root cause analysis/Pareto analysis
    3. 15 Six sigma
  14. Part 6 Innovation
    1. 16 Disruptive innovation
    2. 17 Innovation circle
    3. 18 Stage-Gate model
  15. Part 7 Change management
    1. 19 Eight phases of change (Kotter)
    2. 20 Team roles (Belbin)
    3. 21 The Deming cycle: plan–do–check–act
  16. Part 8 Leadership and management
    1. 22 Competing values
    2. 23 Core quadrants
    3. 24 Cultural dimensions (Hofstede)
    4. 25 Seven habits of highly effective people (Covey)
  17. What did you think of this book?
  18. Ten useful books to read next
  19. Glossary of terms
  20. Index
  21. Advertisment
  22. Imprint