Issue 9713
A U T H O RKirrane & Company5406 Connecticut Ave, N.W.Suite 201Washington, DC 20015Tel.: 202/363-7761
Editor
Cat Sharpe
Associate Editor
Patrick McHugh
Designer
Steven M. Blackwood
Copy Editor
Kay Larson
ASTD Internal Consultant
Dr. Walter Gray
Come visit Info-line on the ASTD Web site: http://www.astd.org
Info-line is a series of “how-to” reference tools; each issue is a concisely written, practical guidebook that provides in-depth coverage of a single topic vital to training and HRD job performance. Info-line is available by subscription and single copy purchase.