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by William Zipp, Stephen G. Fairley
The Business Coaching Toolkit
Praise
Title Page
Copyright Page
About the Authors
Acknowledgements
Introduction
TOP FIVE TRENDS IN PROFESSIONAL COACHING
WHAT IS THE BUSINESS COACHING TOOLKIT?
SUMMARY
CHAPTER ONE - Developing a Leadership Vision
A BUSINESS CASE FOR VALUES-BASED VISION
THREE REASONS VALUES-BASED VISION IS CRITICAL TO ORGANIZATIONAL SUCCESS
BUSINESS COACHING EXERCISE: VALUES AND VISION
TOP 10 WAYS TO USE THIS TOOL
CHAPTER TWO - The One-Percent Solution
A BUSINESS CASE FOR TIME MASTERY
FOUR FACTS ABOUT TIME
BUSINESS COACHING EXERCISE: THE ONE-PERCENT SOLUTION
TOP 10 WAYS TO USE THIS TOOL
CHAPTER THREE - Getting Things Done through Others
A BUSINESS CASE FOR GETTING THINGS DONE THROUGH OTHERS
PAR: A NEW APPROACH TO DELEGATION
MORE ON GETTING THINGS DONE THROUGH OTHERS
TOP 10 WAYS TO USE THIS TOOL
CHAPTER FOUR - Making Goals SMART
A BUSINESS CASE FOR BETTER GOALS
BETTER GOALS ARE SMART GOALS
BUSINESS COACHING EXERCISE: THE SMART GOAL WORKSHEET
HOW MANY SMART GOALS SHOULD A PERSON WORK ON AT ONE TIME?
TOP 10 WAYS TO USE THIS TOOL
CHAPTER FIVE - The Power of Positive Praise
A BUSINESS CASE FOR POSITIVE PRAISE
THREE KEYS TO POSITIVE PRAISE
TWO DON’TS IN DELIVERING POSITIVE PRAISE
BUSINESS COACHING EXERCISE: THE AFFIRMATION MATRIX AND WEEKLY REGISTER
POSITIVE PRAISE DOES NOT WORK WHEN . . .
TOP 10 WAYS TO USE THIS TOOL
CHAPTER SIX - Making Feedback Effective
A BUSINESS CASE FOR MAKING FEEDBACK EFFECTIVE
BUSINESS COACHING TOOL: MAKING FEEDBACK EFFECTIVE
EFFECTIVE FEEDBACK STAGE ONE: SETUP
EFFECTIVE FEEDBACK STAGE TWO: DELIVERY
EFFECTIVE FEEDBACK STAGE THREE: ASSESS IMPACT
TOP 10 WAYS TO USE THIS TOOL
CHAPTER SEVEN - A New Twist on SWOT
A BUSINESS CASE FOR SWOT
QUESTIONS FOR DEEPER SWOT ANALYSIS
TOP 10 WAYS TO USE THIS TOOL
CHAPTER EIGHT - The Life Leadership Dashboard
A BUSINESS CASE FOR LIFE AND LEADERSHIP
BUSINESS COACHING TOOL: THE LIFE LEADERSHIP DASHBOARD
FIVE LIFE TASKS
FIVE QUESTIONS FOR EACH TASK
TOP 10 WAYS TO USE THIS TOOL
CHAPTER NINE - The Sixth Suitcase
A BUSINESS CASE FOR THE SIXTH SUITCASE
FOUR BUSINESS COACHING EXERCISES: UNLOCKING YOUR SIXTH SUITCASE
TOP 10 WAYS TO USE THIS TOOL
CHAPTER TEN - What Color Is Your Team?
A BUSINESS CASE FOR TEAM
WHAT IS A TEAM?
THE LIFE CYCLE OF A TEAM
BUSINESS COACHING EXERCISE: WHAT COLOR IS YOUR TEAM?
TOP 10 WAYS TO USE THIS TOOL
CHAPTER ELEVEN - Using the 10 Tools
ASKING QUESTIONS
ACTIVE LISTENING
ACTION PLANNING
PROVIDING ACCOUNTABILITY
GIVING AFFIRMATION
ADVISING (WITH CAUTION)
THE COACHING FLOW CYCLE
APPENDIX - The 10 Tools
Bibliography
Index
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