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Take Control of Troubleshooting Your Mac (3.1)
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Take Control of Troubleshooting Your Mac (3.1)
by Joe Kissell
Take Control of Troubleshooting Your Mac, 3rd Edition
Read Me First
Updates and More
Basics
What’s New in Version 3.1
What Was New in the Third Edition
Introduction: Don’t Panic!
Quick Start
Prevent Problems
Use a Surge Protector or UPS
Back Up Your Mac Regularly
Keep Your Software Up to Date
Prepare for an Emergency
Acquire a Secondary Startup Volume
Get a Disk Repair Utility
Set Up Another User Account
Consider Purchasing AppleCare+
Think About an Insurance Policy
Find Extra Help
Have an Accessible Copy of This Book
Learn Troubleshooting Basics
Force-Quit an App
Restart Your Mac
Log In to Another User Account
Start Up from Another Volume
Run Disk Repair Utilities
Erase and Restore from a Backup
Repair Permissions
Start Up in Safe Mode
Check Preference Files
Reset NVRAM or SMC
Use Activity Monitor
Check Available Disk Space
Check Log Files
Clear Caches
Check Your RAM
Test for Reproducibility
Get System Information
Solve Common Problems
Your Mac Won’t Turn On
Your Mac Stalls During Startup
You Can’t Boot from an External Volume
Your Mac Keeps Turning Itself Off
Your Fan Runs Excessively
Your Mac Is Abnormally Slow
You Can’t Empty the Trash
An App Grinds to a Halt
An App Crashes
Your Mac Has Repeated Kernel Panics
The Keyboard or Mouse Doesn’t Work
You Lose Your Internet Connection
Printing Doesn’t Work
Spotlight Searches Fail
Keychain Fails to Provide Passwords
Apple Mail Fails to Connect
Time Machine Misbehaves
A Volume Won’t Unmount
The “Open With” Menu Contains Errors
iCloud Data Doesn’t Sync Properly
Continuity Features Fail
Your Laptop’s Battery Misbehaves
Troubleshoot Novel Problems
Try the Standard Quick Fixes
Ask the Right Questions
Ask the Vendor for Help
Check Mac Troubleshooting Sites
Use Your Favorite Search Engine
Contact a Professional
About This Book
Ebook Extras
About the Author and Publisher
Credits
Also by Joe Kissell
Copyright and Fine Print
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Prev
Previous Chapter
Take Control of Troubleshooting Your Mac (3.1)
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Read Me First
Table of Contents
Read Me First
Updates and More
Basics
What’s New in Version 3.1
What Was New in the Third Edition
Introduction: Don’t Panic!
Quick Start
Prevent Problems
Use a Surge Protector or UPS
Back Up Your Mac Regularly
Keep Your Software Up to Date
Prepare for an Emergency
Acquire a Secondary Startup Volume
Get a Disk Repair Utility
Set Up Another User Account
Consider Purchasing AppleCare+
Think About an Insurance Policy
Find Extra Help
Have an Accessible Copy of This Book
Learn Troubleshooting Basics
Force-Quit an App
Restart Your Mac
Log In to Another User Account
Start Up from Another Volume
Run Disk Repair Utilities
Erase and Restore from a Backup
Repair Permissions
Start Up in Safe Mode
Check Preference Files
Reset NVRAM or SMC
Use Activity Monitor
Check Available Disk Space
Check Log Files
Clear Caches
Check Your RAM
Test for Reproducibility
Get System Information
Solve Common Problems
Your Mac Won’t Turn On
Your Mac Stalls During Startup
You Can’t Boot from an External Volume
Your Mac Keeps Turning Itself Off
Your Fan Runs Excessively
Your Mac Is Abnormally Slow
You Can’t Empty the Trash
An App Grinds to a Halt
An App Crashes
Your Mac Has Repeated Kernel Panics
The Keyboard or Mouse Doesn’t Work
You Lose Your Internet Connection
Printing Doesn’t Work
Spotlight Searches Fail
Keychain Fails to Provide Passwords
Apple Mail Fails to Connect
Time Machine Misbehaves
A Volume Won’t Unmount
The “Open With” Menu Contains Errors
iCloud Data Doesn’t Sync Properly
Continuity Features Fail
Your Laptop’s Battery Misbehaves
Troubleshoot Novel Problems
Try the Standard Quick Fixes
Ask the Right Questions
Ask the Vendor for Help
Check Mac Troubleshooting Sites
Use Your Favorite Search Engine
Contact a Professional
About This Book
Ebook Extras
About the Author and Publisher
Credits
Also by Joe Kissell
Copyright and Fine Print
Cover
Table of contents
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