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I wish I could promise you that by following the suggestions in this book, you’ll never experience any problems with your Mac. You’ll lessen the likelihood and perhaps the severity of problems, but things still can and will go wrong. If an app crashes, or your hard disk won’t mount, or sparks shoot out of the case, you need more help than I can give you here. But allow me to suggest some places you might look for solutions.
Websites
Apple’s Mac support site: Your first stop should be the official Mac Support site, where you can search for FAQs, technical notes, and downloads that may address your problem.
Apple Support Communities: Another Mac user may have discovered, and solved, a similar problem. Connect with other users at these discussion forums.
MacInTouch: Keep current with Mac news and real-world reports from users around the world at MacInTouch.
MacUpdate: MacUpdate provides info on updates for thousands of apps, along with user comments—but it isn’t as up to date as it once was.
When All Else Fails
Visit the Genius Bar at a nearby Apple Retail Store for free advice. Apple Stores also offer expert repair services. Be sure to visit the store’s website to make an appointment.
If you’re not near an Apple Store, search for an Apple Authorized Service Provider on Apple’s Find Locations page.