Our sincere gratitude goes out to the following persons, without whom this book could not have happened:

To the ZENworks team that keeps working hard to make a great product even better. We're looking forward to the next version. We know it will propel ZENworks to new areas.

To everyone at Novell who allowed us to pick their brains, including but not limited to (with apologies to any whose names we have forgotten): Ty Ellis, Ken Muir, Jose Mercado, Dan Montroy, Abhay Padlia, Brian Vaughan, Jason Brothers, Jawaad Tariq, Mauro Miranda, Steve Faber, and Mark Roberts.

To our editors who make the book readable, check us on our technical accuracy, and kept us on track, you all are great (and picky). It seems that nothing gets by you. Thanks to Matthew Purcell, Jenny Watson, George Nedeff, and Margo Catts. And special thanks to Jason Blackett who kept us honest.