PACA (Patient and Affordable Care Act), 375
Paid time off
explanation of, 364, 385
holidays as, 387
severance pay as, 387
sick leave as, 385–386
vacations as, 386–387
Paid time off bank, 386
Part-time employees
benefits for, 365–366
explanation of, 68–69
Patient and Affordable Care Act (PACA), 375
Patient Protection and Affordable Care Act, 70
Pay cut, 192
Pay-for-performance plans. See also Compensation
challenges of, 325–334, 358–359
corporatewide, 341–344
for customer service employees, 350–351
ethical issues related to, 326–329
example of, 324
for executives, 344–350
explanation of, 324
individual-based, 334–337
labor unions and, 492
managerial perspective on, 324
plantwide, 339–341
recommendations to implement, 330–334
for salespeople, 350
in schools, 326
in small businesses, 351–353
team-based, 337–339
Pay freezes, 192
Pay grades, 300
Pay incentives, 287
Peer review, 215
Peer trainers, 249
Pensions. See Defined benefit plansbenefits
Performance, job
characteristics important to, 156
identifying causes of problems with, 223–225
management of poor, 451–452
motivation and, 156
predictors of, 164–171
Performance appraisal interview, 221–222
Performance appraisals
career development and, 269
choice of systems for, 214–215
ethical issues related to, 211–212, 228
example of, 203–204
explanation of, 26, 205
forced ranking, 228
guidelines for, 456
identifying performance dimensions for, 206–207
individual or group, 219
influencing of "liking" and, 217
job analysis and, 59
legal issues related to, 219–220
managerial perspective on, 205
pay-for-performance systems and, 331
political perspective on, 217–219
precautions related to, 217
rater errors and bias and, 216–217
relative and absolute judgments for, 208–209
software for, 230
trait, behavioral, and outcome data for, 210–214
uses for, 206
Performance-contingent compensation, 293
Performance management
action plan for, 225
communication skills for, 225–226
empowering workers to reach a solution, 225
problem identification as element of, 223–225
supervisor skills for, 222
Performance measurement
challenges to, 215–220
explanation of, 205
pay-for-performance systems and, 325, 336–337
relative and absolute judgments for, 208–209
trait, behavioral, and outcome data for, 210–214
Performance plan units, 348
Performance share plans, 348
Performance tests, 437
Perks, 287, 348–349
Perquisites, 287, 348
Personal analogy, 250
Personality tests, 166
Person analysis, 242
Personnel files, 432
Phantom stock, 348
Photographs, on Internet, 433
PHR (Professional Human Resources), 35
Physical ability tests, 165
Physician incentives, 326, 327–328
Picketing, 468
Piece-rate systems, 331
Plantwide pay-for-performance plans. See also
Pay-for-performance plans
advantages of, 340
conditions favoring, 341, 344
disadvantages of, 340–341
explanation of, 339–340
Point factor system, 304
Policy capturing, 306
Political risks, 546, 558–559
Polycentric management approach, 536
Portable benefits, 380
Position analysis questionnaire (PAQ), 62
Positive discipline, 446–447
Poverty, 127
Power distance, 550, 551
PPOs (preferred provider organizations), 375, 377
Predictive validity, 164
Preemployment drug tests, 170, 437
Preexisting conditions, 374, 375
Preferred provider organizations (PPOs), 375, 377
Pregnancy
hazardous chemical exposure and, 517
Title VII and, 90
Pregnancy Discrimination Act of 1978, 90
Premiums, insurance, 376
Prima facie case, 89
Privacy
of human resource information systems, 75
Internet and, 407, 432–433
right to, 432–433, 439
Privacy Act of 1974, 432
Private sector, defined,
Proactive behavior, 21
Proactive human resource management, 478
Proactivity, 10
Probable cause drug test, 437
Probationary employment period, 451
Problem solving, 123
Problem-solving teams
explanation of, 51, 497–498
management of, 51
Processes, defined, 49
Product integrity, 17
Productivity, 19
Professional employer organization (PEO), 69
Professional Human Resources (PHR), 35
Profit sharing, 341
Profit-sharing Keogh plan, 384
Progressive discipline, 445–446
Progressive discipline procedure, 188–189
Promotability forecasts, 269
Prospectors, 29
Prospector strategy, 45–46
Protected classes
explanation of, 87
recruitment of, 94, 162
Psychological contracts, 329, 431
Psychological testing, 269
Public recognition rewards, 420
Public sector, defined,
Punitive damages, 94