Home Page Icon
Home Page
Table of Contents for
Contents
Close
Contents
by Yvonne Randle, Eric G. Flamholtz
Growing Pains, 5th Edition
Title Page
Copyright
Preface
Purpose and Focus
Intended Audience
Overview of the Contents
Key Differences
Conceptual Thinking
Note
Acknowledgments
Part I: A Framework for Developing Successful Organizations
Chapter 1: Transitions Required to Build Sustainably Successful Organizations®
Organizational Success, Decline, and Failure
Building Sustainably Successful Organizations®
The Personal Transitions Facing Founders and CEOs
The Need for Organizational Transition
Transitions Required for Continuing Success: An Overview Case Example
Summary
Notes
Chapter 2: Building Sustainably Successful Organizations®: The Pyramid of Organizational Development
The Nature of Organizational Development
The Pyramid of Organizational Development
The Pyramid and Financial Performance
The Pyramid as a Lens to Build and Evaluate Organizations
Improving Strategic Organizational Development at Guangzhou Construction, China
Successfully Building the Pyramid: The Example of Starbucks
Summary
Notes
Chapter 3: Identifying and Surviving the First Four Stages of Organizational Growth
Stages of Organizational Growth
Differences between Entrepreneurial and Professional Management
Discrepancies between Growth and Organizational Development
Managing the Transition between Growth Stages
Case Example of Growth from Stages I to IV: 99 Cents Only Stores
Summary
Notes
Chapter 4: Managing the Advanced Stages of Growth
Nature of Problems beyond Stage IV
Growth beyond Stage IV
The Challenge of Revitalization
Summary
Notes
Chapter 5: Recognizing Growing Pains and Assessing the Need for Change
The Nature of Growing Pains
The Ten Most Common Organizational Growing Pains
Measuring Organizational Growing Pains
Organizational Growing Pains, Growth Rates, and Infrastructure
Growing Pains and Financial Performance
Minimizing Organizational Growing Pains
Growing Pains at Guanzhou Construction
Summary
Notes
Part II: Mastering the Tools for Building Sustainably Successful Organizations®
Chapter 6: Strategic Planning
Strategy Defined
The Nature of Strategic Planning and “Strategic Organizational Development Planning”
Strategic Issues
Management Systems' Strategic Planning Method
International Truck Dealerships: Development and Implementation of Strategic Organizational Development Plans
Ongoing Functions of Strategic Planning
Strategic Planning at Different Stages of Growth
Consultants and Strategic Planning Departments
The Value of Strategic Planning
Summary
Notes
Chapter 7: Organizational Structure
Nature of Organizational Structure
Three Related Dimensions of Organizational Structure
Alternative Forms of Macro Organizational Structure
Different Philosophies of Organizational Structure Design
Criteria for Evaluation and Design of Organizational Structure
Case Studies of Organizational Structure
Organizational Structure at Different Stages of Growth
Summary
Notes
Chapter 8: Organizational Control and Performance Management Systems
The Nature and Purpose of Organizational Control and Performance Management Systems
Performance Management Systems and Other Forms of Organizational Control
The Performance Management Scoreboard
Evaluation of Performance Management Systems' Effectiveness
Performance Management Systems in Action: Superior Security Systems Case Study
Use of Performance Management Systems at an Individual Level: The Performance Appraisal Process at Southern California Presbyterian Homes
Control and Performance Management Systems at Different Stages of Organizational Growth
Summary
Notes
Chapter 9: Management and Leadership Development
The Management and Leadership Role
A Three-Dimensional Framework for Understanding Management and Leadership Effectiveness
The Nature of Management and Leadership Development
Functions of Management and Leadership Development
Management and Leadership Development at Different Organizational Levels
Case Studies of Management and Leadership Development
Management and Leadership Development at Different Stages of Growth
Investment in Leadership Development
Summary
Notes
Chapter 10: Corporate Culture Management
The Nature of Corporate Culture
Key Dimensions of Corporate Culture
The Impact of Corporate Culture on Organizational Success and Financial Performance
Strong and Weak Cultures
Functional and Dysfunctional Cultures
Real versus Nominal Corporate Culture
Manifestations of Corporate Culture
How Corporate Culture Changes
How to Manage Corporate Culture
The Importance of Cultural Norms
Corporate Culture at Different Stages of Organizational Development
Summary
Notes
Part III: Special Aspects of Organizational Transitions in Growing and Changing Enterprises
Chapter 11: Building Sustainably Successful Nonprofits
Applying the Pyramid of Organizational Development to Nonprofits
Applying the Stages of Organizational Growth and Growing Pains to Nonprofits
Strategic Planning in Nonprofits
Organizational Structure and Structure Management in Nonprofits
Management and Leadership Development in Nonprofits
Performance Management in Nonprofits
Culture Management in Nonprofits
Summary
Notes
Chapter 12: The Challenge of Leadership Throughout the Organizational Life Cycle
The Nature of Leadership
Styles of Leadership
Factors Influencing the Choice of Leadership Style
Two Sets of Leadership Tasks
The Leadership Molecule
Emergence and Development of a Leadership Molecule in Organizations
Design of a Leadership Molecule
Empirical Support for the Leadership Molecule Model
The Leadership Molecule at Different Stages of Growth
Implications of the Leadership Molecule for Building Successful Organizations
Summary
Notes
Chapter 13: Building Sustainably Successful Organizations®: The Frameworks, Tools, and Methods in Action
Organizational Development at American Century Investments
Organizational Development at Infogix
Organizational Development at Bell-Carter Foods
SmileSaver
Organizational Development at Ballistic Cell
Organizational Development at GroundSwell
Conclusion
Notes
About the Authors
Eric G. Flamholtz, PhD
Yvonne Randle, PhD
Index
End User License Agreement
Search in book...
Toggle Font Controls
Playlists
Add To
Create new playlist
Name your new playlist
Playlist description (optional)
Cancel
Create playlist
Sign In
Email address
Password
Forgot Password?
Create account
Login
or
Continue with Facebook
Continue with Google
Sign Up
Full Name
Email address
Confirm Email Address
Password
Login
Create account
or
Continue with Facebook
Continue with Google
Prev
Previous Chapter
Cover
Next
Next Chapter
Title Page
Table of Contents
Title Page
Copyright
Preface
Purpose and Focus
Intended Audience
Overview of the Contents
Key Differences
Conceptual Thinking
Note
Acknowledgments
Part I: A Framework for Developing Successful Organizations
Chapter 1: Transitions Required to Build Sustainably Successful Organizations
®
Organizational Success, Decline, and Failure
Building Sustainably Successful Organizations
®
The Personal Transitions Facing Founders and CEOs
The Need for Organizational Transition
Transitions Required for Continuing Success: An Overview Case Example
Summary
Notes
Chapter 2: Building Sustainably Successful Organizations
®
: The Pyramid of Organizational Development
The Nature of Organizational Development
The Pyramid of Organizational Development
The Pyramid and Financial Performance
The Pyramid as a Lens to Build and Evaluate Organizations
Improving Strategic Organizational Development at Guangzhou Construction, China
Successfully Building the Pyramid: The Example of Starbucks
Summary
Notes
Chapter 3: Identifying and Surviving the First Four Stages of Organizational Growth
Stages of Organizational Growth
Differences between Entrepreneurial and Professional Management
Discrepancies between Growth and Organizational Development
Managing the Transition between Growth Stages
Case Example of Growth from Stages I to IV: 99 Cents Only Stores
Summary
Notes
Chapter 4: Managing the Advanced Stages of Growth
Nature of Problems beyond Stage IV
Growth beyond Stage IV
The Challenge of Revitalization
Summary
Notes
Chapter 5: Recognizing Growing Pains and Assessing the Need for Change
The Nature of Growing Pains
The Ten Most Common Organizational Growing Pains
Measuring Organizational Growing Pains
Organizational Growing Pains, Growth Rates, and Infrastructure
Growing Pains and Financial Performance
Minimizing Organizational Growing Pains
Growing Pains at Guanzhou Construction
Summary
Notes
Part II: Mastering the Tools for Building Sustainably Successful Organizations
®
Chapter 6: Strategic Planning
Strategy Defined
The Nature of Strategic Planning and “Strategic Organizational Development Planning”
Strategic Issues
Management Systems' Strategic Planning Method
International Truck Dealerships: Development and Implementation of Strategic Organizational Development Plans
Ongoing Functions of Strategic Planning
Strategic Planning at Different Stages of Growth
Consultants and Strategic Planning Departments
The Value of Strategic Planning
Summary
Notes
Chapter 7: Organizational Structure
Nature of Organizational Structure
Three Related Dimensions of Organizational Structure
Alternative Forms of Macro Organizational Structure
Different Philosophies of Organizational Structure Design
Criteria for Evaluation and Design of Organizational Structure
Case Studies of Organizational Structure
Organizational Structure at Different Stages of Growth
Summary
Notes
Chapter 8: Organizational Control and Performance Management Systems
The Nature and Purpose of Organizational Control and Performance Management Systems
Performance Management Systems and Other Forms of Organizational Control
The Performance Management Scoreboard
Evaluation of Performance Management Systems' Effectiveness
Performance Management Systems in Action: Superior Security Systems Case Study
Use of Performance Management Systems at an Individual Level: The Performance Appraisal Process at Southern California Presbyterian Homes
Control and Performance Management Systems at Different Stages of Organizational Growth
Summary
Notes
Chapter 9: Management and Leadership Development
The Management and Leadership Role
A Three-Dimensional Framework for Understanding Management and Leadership Effectiveness
The Nature of Management and Leadership Development
Functions of Management and Leadership Development
Management and Leadership Development at Different Organizational Levels
Case Studies of Management and Leadership Development
Management and Leadership Development at Different Stages of Growth
Investment in Leadership Development
Summary
Notes
Chapter 10: Corporate Culture Management
The Nature of Corporate Culture
Key Dimensions of Corporate Culture
The Impact of Corporate Culture on Organizational Success and Financial Performance
Strong and Weak Cultures
Functional and Dysfunctional Cultures
Real versus Nominal Corporate Culture
Manifestations of Corporate Culture
How Corporate Culture Changes
How to Manage Corporate Culture
The Importance of Cultural Norms
Corporate Culture at Different Stages of Organizational Development
Summary
Notes
Part III: Special Aspects of Organizational Transitions in Growing and Changing Enterprises
Chapter 11: Building Sustainably Successful Nonprofits
Applying the Pyramid of Organizational Development to Nonprofits
Applying the Stages of Organizational Growth and Growing Pains to Nonprofits
Strategic Planning in Nonprofits
Organizational Structure and Structure Management in Nonprofits
Management and Leadership Development in Nonprofits
Performance Management in Nonprofits
Culture Management in Nonprofits
Summary
Notes
Chapter 12: The Challenge of Leadership Throughout the Organizational Life Cycle
The Nature of Leadership
Styles of Leadership
Factors Influencing the Choice of Leadership Style
Two Sets of Leadership Tasks
The Leadership Molecule
Emergence and Development of a Leadership Molecule in Organizations
Design of a Leadership Molecule
Empirical Support for the Leadership Molecule Model
The Leadership Molecule at Different Stages of Growth
Implications of the Leadership Molecule for Building Successful Organizations
Summary
Notes
Chapter 13: Building Sustainably Successful Organizations
®
: The Frameworks, Tools, and Methods in Action
Organizational Development at American Century Investments
Organizational Development at Infogix
Organizational Development at Bell-Carter Foods
SmileSaver
Organizational Development at Ballistic Cell
Organizational Development at GroundSwell
Conclusion
Notes
About the Authors
Eric G. Flamholtz, PhD
Yvonne Randle, PhD
Index
End User License Agreement
Pages
iv
vii
viii
ix
x
xi
xiii
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
113
114
115
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
Guide
Cover
Table of Contents
Begin Reading
List of Illustrations
Chapter 2: Building Sustainably Successful Organizations
®
: The Pyramid of Organizational Development
Figure 2.1 The Pyramid of Organizational Development
Figure 2.2 Six Key Drivers of Financial Results
Chapter 3: Identifying and Surviving the First Four Stages of Organizational Growth
Figure 3.1 Developmental Emphasis in a Stage I Organization
Figure 3.2 Developmental Emphasis in a Stage II Organization
Figure 3.3 Developmental Emphasis in a Stage III Organization
Figure 3.4 Developmental Emphasis in a Stage IV Organization
Figure 3.5 Causes of Organizational Growing Pains
Chapter 5: Recognizing Growing Pains and Assessing the Need for Change
Figure 5.1 Organizational Growing Pains by Company Size (Revenue) in Different Industries
Part II: Mastering the Tools for Building Sustainably Successful Organizations
Figure II.1 The Management System
Chapter 6: Strategic Planning
Figure 6.1 Flow Diagram of Management Systems' Strategic Planning Process
Figure 6.2
Figure 6.3 How You Play “The Game”: Three Levels of Strategy
Chapter 7: Organizational Structure
Figure 7.1 Functional Organizational Structure
Figure 7.2 Prefunctional Organizational Structure: Plastic Molding Corporation
Figure 7.3 Divisional Organizational Structure: InfoEnterprise
Figure 7.4 Matrix Organizational Structure: Ultraspace Corporation
Figure 7.5 Organizational Hierarchy
Figure 7.6 Organizational Structure of Design Corporation
Figure 7.7 Organizational Structure of GoodEats, Inc.
Chapter 8: Organizational Control and Performance Management Systems
Figure 8.1 Performance Management System Design
Chapter 9: Management and Leadership Development
Figure 9.1 Pyramid of Management and Leadership Development™
Chapter 12: The Challenge of Leadership Throughout the Organizational Life Cycle
Figure 12.1 Continuum of Leadership Styles
Figure 12.2 Factors Affecting Choice of Leadership Style
Figure 12.3 The Classic Form of the Leadership Molecule
Figure 12.4 Three Leadership Atoms in Search of a Molecule
Chapter 13: Building Sustainably Successful Organizations
®
: The Frameworks, Tools, and Methods in Action
Figure 13.1 The Infogix Performance Optimization System
List of Tables
Chapter 2: Building Sustainably Successful Organizations
®
: The Pyramid of Organizational Development
Table 2.1 Example of an Organization's Strategic Development Scores
Table 2.2 Strategic Development Scores Required for Different Levels of Success over the Long Run
Table 2.3 Examples of Companies with Different Levels of Strategic Development
Table 2.4 Distribution of Overall Strategic Development Scores per Management Systems' Database
Table 2.5 Revenue and Employees at Guangzhou Construction
Table 2.6 Guangzhou Construction Organizational Effectiveness Survey Results 2009 versus 2010
Chapter 3: Identifying and Surviving the First Four Stages of Organizational Growth
Table 3.1 Stages of Organizational Growth
Table 3.2 Comparison of Professional Management and Entrepreneurial Management
Chapter 4: Managing the Advanced Stages of Growth
Table 4.1 Advanced Stages of Organizational Growth
Chapter 5: Recognizing Growing Pains and Assessing the Need for Change
Exhibit 5.1 Growing Pains Survey
Table 5.1 Interpretation of Organizational Growing Pains Survey Scores
Table 5.2 Organizational Growing Pains by Company Size
Table 5.3 Organizational Growing Pains in Different Industries
Table 5.4 Percentile Scores for Overall Growing Pains
Table 5.5 Guangzhou Construction Growing Pains Survey Results, 2009 versus 2010
Chapter 6: Strategic Planning
Table 6.1 Sample Supporting Strategies for Southwest Airlines
Table 6.2 Sample Operational Strategies for Walmart
Table 6.3 Elements of the Strategic Plan
Table 6.4 Sample Objectives and Goals—Excerpts from an International Truck Dealer's Strategic Plan
Chapter 8: Organizational Control and Performance Management Systems
Exhibit 8.1 Source of Components of Performance Management Systems by Organizational Level
Exhibit 8.2 Performance Management Systems Application in Manufacturing Plant
Exhibit 8.3 Southern California Presbyterian Homes Performance Appraisal Form
Chapter 9: Management and Leadership Development
Table 9.1 Critical Aspects of Management Development Transitions
Exhibit 9.1 Outline of the First Two Weeks of International's EDLP
Chapter 10: Corporate Culture Management
Table 10.1 Nominal versus Real Culture: An Example
Table 10.2 Stories and Their Elements
Table 10.3 Elements of Alpha Manufacturing's Current Culture and Factors That Support Them
Table 10.4 Alpha Manufacturing's Current and Desired Cultures and the Tools Used to Make Its Desired Culture a Reality
Chapter 11: Building Sustainably Successful Nonprofits
Table 11.1 Nonprofit Growing Pains and How They Compare to For-Profit Companies
Table 11.2 Excerpts from a Healthy Beginnings Child Services Strategic Plan Environmental Scan
Table 11.3 Excerpts from Healthy Beginnings Child Services Organizational Assessment
Table 11.4 Sample Objectives and SMART Goals—Excerpts from Healthy Beginnings Child Services Strategic Plan
Table 11.5 Roles of Board and Staff
Add Highlight
No Comment
..................Content has been hidden....................
You can't read the all page of ebook, please click
here
login for view all page.
Day Mode
Cloud Mode
Night Mode
Reset