APPENDIX: References

[1] Benchmark 2008: Everyone Goes Online, But Gen Yers Are The Early Adopters, C. Golvin, R. Fiorentino, M. de Lussanet, D. Wilkos, http://www.forrester.com/Research/Document/Excerpt/0,7211,44132,00.html

[2] Benchmark 2008: Forecast Growth Of Devices And Access In The US, C. Golvin, M. de Lussanet, R. Fiorentino, D. Wilkos, http://www.forrester.com/Research/Document/Excerpt/0,7211,44133,00.html

[3] Benchmark 2008: Mobile Is Everywhere, C. Golvin, M. de Lussanet, R. Fiorentino, D. Wilkos, http://www.forrester.com/Research/Document/Excerpt/0,7211,44130,00.html

[4] Global Enterprise Web 2.0 Market Forecast: 2007 To 2013, G. Young, et al, http://www.forrester.com/Research/Document/Excerpt/0,7211,43850,00.html

[5] Personal web page, http://en.wikipedia.org/wiki/Personal_web_page

[6] AOL, http://en.wikipedia.org/wiki/Aol

[7] GeoCities, http://en.wikipedia.org/wiki/GeoCities

[8] 2008 International Internet Trends Study, www.optenet.com/mailing/pdfs/TrendReport.pdf

[9] User Generated Content, http://en.wikipedia.org/wiki/User-generated_content

[10] User Generated Content: Is it Good for You?, D. Waisberg, http://emetrics.org/2007/washingtondc/track_web20_measurement.php#usergenerated

[11] Web Design Site, J. Kaminski, http://www.bellaonline.com/articles/art1678.asp

[12] Trust in Advertising a Global Neilsen Report October 2007, www.nielsen.com/solutions/TrustinAdvertisingOct07.pdf

[13] Google Answers: Amazon’s recommendations systems, http://answers.google.com/answers/threadview/id/29373.html

[14] Social media, http://en.wikipedia.org/wiki/Social_media

[15] Blogs, http://en.wikipedia.org/wiki/Blog

[16] Don Dodge on the Next Big Thing, http://dondodge.typepad.com/the_next_big_thing/2006/02/blog_vs_web_sit.html

[17] Trackback, http://en.wikipedia.org/wiki/Trackbacks

[18] Video blogging, http://en.wikipedia.org/wiki/Video_blog

[19] Reuters extends relationship with Nokia through mobile ad network, O. Luft, http://www.journalism.co.uk/2/articles/530925.php

[20] Weblog software, http://en.wikipedia.org/wiki/Blog_publishing_system

[21] Blogger (service), http://en.wikipedia.org/wiki/Blogger_(service)

[22] Blogger, http://www.blogger.com

[23] ExpressionEngine, http://en.wikipedia.org/wiki/Expression_Engine

[24] ExpressionEngine, http://expressionengine.com

[25] Movable Type, http://en.wikipedia.org/wiki/Movable_Type

[26] Movable Type, http://movabletype.com

[27] TypePad, http://en.wikipedia.org/wiki/Typepad

[28] TypePad, http://www.typepad.com

[29] Wordpress, http://en.wikipedia.org/wiki/Wordpress

[30] Wordpress, http://wordpress.com

[31] Blogging For Dummies®, S. Gardner, S. Birley, http://cisco.safaribooksonline.com/9780470230176/c04

[32] Blogs turn 10—who’s the father? D. McCullagh and A. Broache, http://news.cnet.com/2100-1025_3-6168681.html

[33] Blogger Marc Orchant suffers massive heart attack..., http://www.disruptiveconversations.com/2007/12/blogger-marc-or.html

[34] Some Brand-Name Bloggers Say Stress of Posting Is a Hazard to Their Health, D. Frost, http://www.nytimes.com/2008/01/07/technology/07blogger.html?_r=1&oref=slogin

[35] The ’Fake’ Steve Jobs Is Giving Up Parody Blog, http://www.nytimes.com/2008/07/10/technology/10blog.html?ref=business

[36] Sweden’s most popular professional blogger quits, http://www.kullin.net/2007/10/swedens-most-popular-professional.html

[37] FAQs, http://www.blogpulse.com/about.html

[38] Blogpulse, http://www.blogpulse.com

[39] Google Trends, http://en.wikipedia.org/wiki/Google_trends

[40] Google Trends, http://www.google.com/trends

[41] Technorati Support, http://support.technorati.com/support/siteguide/channels

[42] Technorati, http://www.technorati.com

[43] Technorati State of the Blogosphere 2008 Report, http://technorati.com/blogging/state-of-the-blogosphere/

[44] 2008 Blogging Report, G. Ness, http://www.sundog.net/index.php/sunblog/entry/2008-blogging-report

[45] What’s Hot, What’s Not? Google Trends vs. Technorati Charts vs. BlogPulse, A. Agarwal, http://labnol.blogspot.com/2006/05/whats-hot-whats-not-google-trends-vs.html

[46] Measuring the Brand Blog, Z. Rogers, http://www.clickz.com/3460841

[47] Robert Scoble, http://en.wikipedia.org/wiki/Robert_Scoble

[48] Does your blog affect your brand?, S. Falkow http://falkow.blogsite.com/public/blog/81993

[49] Wiki, http://en.wikipedia.org/wiki/Wiki

[50] What is Wiki? http://wiki.org/wiki.cgi?WhatIsWiki

[51] Comparison of wiki farms, http://en.wikipedia.org/wiki/Wiki_farm

[52] Clearspace, http://en.wikipedia.org/wiki/Clearspace

[53] Jive, http://www.jivesoftware.com/

[54] WikiMatrix, http://www.wikimatrix.org/show/Clearspace

[55] Confluence, http://en.wikipedia.org/wiki/Confluence

[56] Confluence, http://www.atlassian.com/software/confluence/

[57] DocuWiki, http://en.wikipedia.org/wiki/DocuWiki

[58] Google Sites, http://en.wikipedia.org/wiki/Google_Sites

[59] Google Sites, http://sites.google.com

[60] MediaWiki, http://en.wikipedia.org/wiki/Mediawiki

[61] PBwiki, http://en.wikipedia.org/wiki/Pbwiki

[62] PBwiki, http://pbwiki.com/

[63] Socialtext, http://en.wikipedia.org/wiki/Socialtext

[64] Socialtext, http://www.socialtext.com/

[65] TikiWiki, http://en.wikipedia.org/wiki/Tikiwiki

[66] Wetpaint, http://en.wikipedia.org/wiki/Wetpaint

[67] Wikia, http://en.wikipedia.org/wiki/Wikia

[68] Wikis for Dummies, D. Woods, P. Thoeny, W. Cunningham, http://cisco.safaribooksonline.com/9780470043998/ch05

[69] Wikipedia: About, http://en.wikipedia.org/wiki/Wikipedia:About

[70] Wikipedi, http://www.wikipedia.org/

[71] Socialtext: Products & Services: Wiki Workspaces, http://www.socialtext.com/products/wiki.php

[72] Socialtext Dashboard, http://socialtext.blip.tv/#1312651

[73] Socialtext: About Us, http://www.socialtext.com/about/

[74] Socialtext Delivers Business Value With Enhanced Wiki, B. Mosher, http://www.cmswire.com/cms/enterprise-20/socialtext-delivers-business-value-with-enhanced-wiki-002553.php

[75] Socialtext Dashboard, http://socialtext.blip.tv/#254303

[76] Wiki...wiki...wiki, C. Tobias, CA Learning Series, July 2008

[77] The Scout Report—September 17, 1999, http://www.mail-archive.com/[email protected]/msg00038.html

[78] itList, http://www.itlist.com/

[79] Reuters Livewire: Putting Your Bookmarks on the Web, http://www.backflip.com/company/press_livewire120899_out.ihtml

[80] Inside Social Bookmarking, http://insidesocialbookmarking.com/

[81] Delicious, www.delicious.com

[82] Social Bookmarking Tools (I), D. Hammond et. al., http://www.dlib.org/dlib/april05/hammond/04hammond.html

[83] Stumbleupon, http://en.wikipedia.org/wiki/Stumbleupon

[84] Ma.gnolia, http://en.wikipedia.org/wiki/Ma.gnolia

[85] Blue Dot, http://en.wikipedia.org/wiki/Blue_dot

[86] Diigo, http://en.wikipedia.org/wiki/Diigo

[87] Connectbeam, http://www.connectbeam.com/

[88] IBM Research Center Project: Dogear, http://domino.watson.ibm.com/cambridge/research.nsf/0/1c181ee5fbcf59fb852570fc0052ad75

[89] Furl, http://www.furl.com/

[90] Stumbleupon, http://www.stumbleupon.com/

[91] Faves, http://faves.com/home

[92] Social bookmarking: Pushing collaboration to the edge, S. McGillicuddy, http://searchcio.techtarget.com/news/article/0,289142,sid182_gci1195182,00.html

[93] Flickr, http://en.wikipedia.org/wiki/Flickr

[94] Flickr of idea on a gaming project led to photo website, J, Graham, http://www.usatoday.com/tech/products/2006-02-27-flickr_x.htm

[95] Flickr, http://www.flickr.com

[96] Flickr... 3 billion photos, http://www.doeswhat.com/2008/11/06/flickr-3-billion-photos/

[97] Facebook, http://www.facebook.com/facebook

[98] Facebook, http://en.wikipedia.org/wiki/Facebook

[99] Facebook Press Room, http://www.facebook.com/press/info.php?statistics

[100] YouTube, http://en.wikipedia.org/wiki/Youtube

[101] YouTube looks for the money clip, Y. Yen, http://techland.blogs.fortune.cnn.com/2008/03/25/youtube-looks-for-the-money-clip/

[102] YouTube Fact Sheet, http://www.youtube.com/t/fact_sheet

[103] YouTube, http://www.youtube.com/

[104] Folksonomies—Cooperative Classification and Communication Through Shared Metadata, A. Mathes, http://www.adammathes.com/academic/computer-mediated-communication/folksonomies.html

[105] Communities, http://en.wikipedia.org/wiki/Communities

[106] Virtual Communities, http://en.wikipedia.org/wiki/Online_communities

[107] The Human Network Effect, http://www.cisco.com/web/about/humannetwork/index.html

[108] Collaboration, http://en.wikipedia.org/wiki/Collaboration

[109] The Wisdom of Crowds: Why the Many Are Smarter Than the Few and How Collective Wisdom Shapes Business, Economies, Societies and Nations, J. Surowiecki

[110] The Next Frontier in Collaboration: Transforming how Cisco and Channel Partners work together—Cisco U.S. and Canada Channels—A case study.

[111] Unified Communications TelePresence, http://wwwin.cisco.com/europe/tmo/uc/telepresence/

[112] http://wwwin-tools.cisco.com/sales/servlet/getDocument?message_id=493461&linkurl=/salesrack/products/ps7060&portalID=37609

[113] WebEx Solution Overview, http://wwwin.cisco.com/csg/docs/WebEx_Solution_Overview.ppt

[114] WebEx Meeting Applications, http://wwwin.cisco.com/csg/webex/

[115] Technology Marketing Organisation Unified Communications, http://wwwin.cisco.com/europe/tmo/uc/

[116] NEW Storyboard 11_5_08 for T-Mobile v2.ppt

[117] The Business Value of Unified Communications, J. Metzler, http://www.nexusis.com/resources/Business_Value_of_UC.pdf

[118] The Next Frontier in Collaboration: Transforming How Cisco and Channel Partners Work, http://sjc-fs2-web/wg-u/us-c_web/Published/us-canada/uscpo/docs/Channels_Collaboration_Case_Study.pdf

Chapter 3

[1] http://www.adobe.com/resources/business/rich_internet_apps/#open

[2] http://www.infoworld.com/article/09/01/13/02TC-toy-2009_1.html?source= NLC-DAILY&cgd=2009-01-13

[3] http://www.capzles.com/#/ff8fc5bc-de7c-40ee-bdbf-71ca61e120b3

[4] http://www.slideshare.net/pstahl/checking-the-feel-of-your-ui-with-an-interaction-audit/

[5] https://data.nasdaq.com/MR.aspx

[6] http://www.techradar.com/news/digital-home/home-networking/samsung-and-yahoo-unleash-internet-widgets-498107

[7] http://weblog.infoworld.com/fatalexception/archives/2008/12/are_operating_s.html?source=NLC-DAILY&cgd=2008-12-26

[8] http://en.wikipedia.org/wiki/Mashup_(web_application_hybrid)

[9] http://gmapsmania.googlepages.com/100thingstodowithgooglemapsmashups

[10] http://beermapping.com/maps/maps.php?m=pacific

[11] http://www.earthalbum.com/

[12] http://www.programmableweb.com/mashups

[13] http://www.readwriteweb.com/archives/mashup_business.php

[14] http://www.webmonkey.com/blog/How_HTML_5_Is_Already_Changing_the_Web

[15] http://www.infoworld.com/article/08/06/23/eich-javascript-interview_1.html

[16] http://www.adobe.com/products/air/

[17] http://silverlight.net/

[18] http://en.wikipedia.org/wiki/XMLHttpRequest

[19] http://www.openajax.org/index.php

[20] http://tools.ietf.org/html/rfc4627

[21] http://dojotoolkit.org/

[22] http://widgets.yahoo.com/

[23] http://desktop.google.com/plugins/

[24] https://www.adaptivepath.com/ideas/essays/archives/000385.php

[25] http://en.wikipedia.org/wiki/Ajax

[26] http://www.google.com/googlebooks/chrome/small_00.html

[27] http://webkit.org/blog/214/introducing-squirrelfish-extreme/

[28] http://apple.slashdot.org/apple/08/09/19/2315247.shtml

[29] http://www.satine.org/archives/2008/09/19/squirrelfish-extreme-fastest-javascript-engine-yet/

[30] http://technorati.com/posts/p1hnKCNLV7bAGXnqvTsMPBBwjsnuhXFG6o8FCaU%2Bb28%3D

[31] http://summerofjsc.blogspot.com/2008/09/squirrelfish-extreme-has-landed.html

[32] http://www.openajax.org/runtime/wiki/Summary_Report

[33] http://www.rubyonrails.org/

[34] http://wiki.rubyonrails.org/rails/pages/RealWorldUsagePage1

[35] http://www.infoworld.com/article/09/01/12/02NF-ruby-on-rails-merb_1.html

Ajax: The Definitive Guide, Anthony T. Holdener III, O’Reilly Media, Inc., 2008

Dojo: The Definitive Guide, Matthew A. Russell, O’Reilly Media, Inc., 2008

Chapter 4

[1] http://www.time.com/time/politics/article/0,8599,1811857,00.html

[2] http://venturebeat.com/2009/02/02/stanford-class-to-help-parents-be-better-facebook-friends-with-their-kids/

[3] Forbes Five Social Networking Sites Of The Wealthy http://www.forbes.com/2008/05/02/social-networks-vip-tech-personal-cx_nr_0502style_slide_5.html?thisSpeed=15000

[4] http://regulargeek.com/2008/06/18/quick-guide-to-social-media/

[5] http://regulargeek.com/2008/06/24/required-reading-in-social-media/

[6] Facebook influencing datacenter architectures http://www.gridtoday.com/grid/2448510.html

[7] How Social Networks May Kill Search as We Know It http://tech.slashdot.org/tech/08/04/16/1833256.shtml

[8] How Social Networking Saved New Orleans http://www.networkworld.com/news/2008/062708-new-orleans.html?ts

[9] Top 10 Takeaways From Graphing Social West http://www.digitalpodcast.com/podcastnews/tag/gspwest08/

[10] http://www.informationweek.com/news/personal_tech/music/showArticle.jhtml?articleID=207600014&subSection=All+Stories

[11] http://www.washingtonpost.com/wp-dyn/content/article/2008/05/25/AR2008052501779.html

[12] http://timespeople.nytimes.com/packages/html/timespeople/faq/#1

[13] Business Benefits: IBM http://www-01.ibm.com/software/lotus/news/social_software.html#benefits

[14] http://www.information-age.com/magazine/april-2008/features/319126/social-networking-within-the-enterprise.thtml

[15] IBM and employee-centered social media http://www.webguild.org/presentations/ibmsocialmedia.pdf

[16] http://online.wsj.com/article/SB123273549517510905.html?mod=todays_us_marketplace

[17] Gartner Analysts Decry Facebook, Twitter Bans at Work http://www.eweek.com/c/a/Messaging-and-Collaboration/Gartner-Analysts-Decry-Facebook-Twitter-Bans-at-Work/?kc=EWKNLCSM081208STR1

[18] http://gigaom.com/2008/03/13/aol-buys-bebo-time-warner-still-schizophrenic/

[19] Social Design Best Practices http://code.google.com/apis/opensocial/articles/bestprac.html

[20] http://developers.facebook.com/get_started.php?tab=principles

[21] Firm builds a social network with SharePoint, NewsGator RSS http://www.network-world.com/news/2008/080108-firm-builds-a-social-network.html

[22] http://www.crunchbase.com/company/facebook

[23] http://en.wikipedia.org/wiki/Facebook

[24] http://www.facebook.com/press/releases.php?p=3102

[25] http://www.facebook.com/press/info.php?statistics

[26] http://developers.facebook.com/news.php?blog=1&story=134

[27] http://wiki.developers.facebook.com/index.php/Facebook_Developer_Garage

[28] http://wiki.developers.facebook.com/index.php/Garage_Guide

[29] http://wiki.developers.facebook.com/index.php/Garage_Ninjas

[30] http://radar.oreilly.com/2007/10/good-news-bad-news-about-faceb.html

[31] http://www.techcrunch.com/2008/07/25/facebooks-iphone-app-has-1-million-users/

[32] http://www.gamespot.com/news/6194976.html

[33] http://games.slashdot.org/games/08/07/24/2128238.shtml

[34] http://techland.blogs.fortune.cnn.com/2008/01/11/will-someone-please-start-a-facebook-group-to-save-scrabulous/

[35] http://bits.blogs.nytimes.com/2008/07/29/facebook-shuts-down-scrabulous/?ref=technology

[36] http://www.crn.com/software/209900944

[37] http://arstechnica.com/news.ars/post/20080826-facebook-yanks-international-access-to-scrabulous.html

[38] http://www.washingtonpost.com/wp-dyn/content/article/2008/08/01/AR2008080103131.html?sub=AR

[39] http://www.facebook.com/apps/application.php?id=2552096927

[40] http://www.mercurynews.com/ci_9977659

[41] http://wiki.developers.facebook.com/index.php/Photo_uploads

[42] http://wiki.developers.facebook.com/index.php/API

[43] http://wiki.developers.facebook.com/index.php/Events.get

[44] http://wiki.developers.facebook.com/index.php/Friends.areFriends

[45] http://wiki.developers.facebook.com/index.php/Friends.get

[46] http://www.informationweek.com/news/internet/social_network/showArticle.jhtml?articleID=209601047

[47] http://wiki.developers.facebook.com/index.php/FBMLspec

[48] http://developers.facebook.com/anatomy.php

[49] http://developers.facebook.com/tools.php?fbml

[50] http://www.facebook.com/developers/message.php

[51] http://www.linkedin.com/static?key=company_info

[52] http://www.techcrunch.com/2008/03/20/linkedin-now-for-companies-2/

[53] http://blog.linkedin.com/blog/2008/08/introducing-the.html

[54] http://www.techcrunch.com/2009/01/22/facebook-now-nearly-twice-the-size-of-myspace-worldwide/

[55] http://bradgreenspan.com/?p=21

[56] http://freemyspace.com/?q=node/13

[57] Wikipedia MySpace http://en.wikipedia.org/wiki/MySpace

[58] http://www.newscorp.com/news/news_251.html

[59] http://www.comscore.com/press/release.asp?press=2396

[60] http://uk.reuters.com/article/technologyNews/idUKN1335759220080614

[61] http://arstechnica.com/news.ars/post/20080613-myspace-eying-facebook-in-rearview-mirror-with-big-redesign.html

[62] http://developer.myspace.com/community/

[63] http://developer.myspace.com/community/myspace/opensocial.aspx

[64] http://developer.myspace.com/community/myspace/anatomyOfAnApp.aspx

[65] MySpace REST API http://developer.myspace.com/community/RestfulAPIs/resources.aspx

[66] MySpace Data Availability http://developer.myspace.com/community/myspace/dataavailability.aspx

[67] MySpace Application Guidelines http://developer.myspace.com/community/myspace/applicationguidelines.aspx

[68] MySpace data Availability Guidelines http://developer.myspace.com/community/myspace/da2.aspx

[69] MySpace application takedown process http://developer.myspace.com/Community/blogs/devteam/archive/2008/08/21/when-good-apps-go-bad.aspx

[70] Wallflower at the Web Party http://www.nytimes.com/2006/10/15/business/yourmoney/15friend.html?oref=slogin

[71] http://www.gmanews.tv/story/104375/Friendster-to-introduce-text-alerts-in-Asia-RP

[72] http://www.gmanews.tv/story/104375/Friendster-to-introduce-text-alerts-in-Asia-RP

[73] http://doubleclix.wordpress.com/2009/02/22/mark-andreessen-on-charlie-ross-innovation-silicon-valley-viral-platforms/

[74] http://developer.ning.com/notes/Ning_Architecture_Basics

[75] Ning Platform Guidelines http://developer.ning.com/notes/Guidelines_for_Developing_on_the_Ning_Platform

[76] http://code.google.com/apis/socialgraph/

[77] http://news.cnet.com/8301-13953_3-9941039-80.html

[78] http://www.google.com/friendconnect/home/moreinfo

[79] http://www.businessweek.com/technology/content/oct2007/tc20071024_654439.htm?chan=top+news_top+news+index_top+story

[80] http://mikeg.typepad.com/perceptions/2007/10/social-networki.html

[81] http://www.internetnews.com/webcontent/article.php/3753626/Search+Social+Networking+Key+in+SharePoint.htm

[82] White paper: Managing social networking with Microsoft Office SharePoint Server 2007 http://technet.microsoft.com/en-us/library/cc262436.aspx

[83] http://wsuelearner.wordpress.com/2008/04/21/can-microsoft-sharepoint-support-social-networking/

[84] http://www.haifa.ibm.com/projects/imt/sonar/index.shtml

[85] http://www-01.ibm.com/software/lotus/news/social_software.html

[86] NYTimes Hail to the twitterer http://www.nytimes.com/2008/08/03/weekinreview/03leibovich.html

[87] Newbie’s guide to Twitter http://news.cnet.com/8301-17939_109-9697867-2.html?tag=nwb.sidebar

[88] http://latimesblogs.latimes.com/technology/2008/07/quake-has-every.html

[89] Twitter earthquake http://blog.twitter.com/2008/07/twitter-as-news-wire.html

[90] What’s your favorite Twitter feed to follow (and why)? http://www.37signals.com/svn/posts/1110-whats-your-favorite-twitter-feed-to-follow-and-why

[91] http://news.cnet.com/8301-17939_109-10026135-2.html?tag=mncol;posts

[92] http://venturebeat.com/2008/08/25/twitter-blacklists-mad-men-characters-some-of-them/

[93] NPR Podcast Twitter Debate http://www.npr.org/templates/story/story.php?storyId=91779992

[94] http://www.techpresident.com/blog/entry/26569/breaking_pdf2008_hosts_obama_mccain_twitter_debate

[95] http://en.wikipedia.org/wiki/Pownce

[96] http://www.insidecrm.com/features/plurk-071008/

[97] http://news.cnet.com/8301-17939_109-10006185-2.html?tag=nl.e776

[98] http://www.web-strategist.com/blog/2009/02/08/for-the-professional-how-to-get-started-on-twitter/

[99] http://doubleclix.wordpress.com/2009/02/22/twitter-tips/

[100] The Truth (and lies) About Using Twitter http://etech.eweek.com/content/web_technology/the_truth_and_lies_about_using_twitter.html?kc=EWKNLCSM081208STR2

[101] TwitterFone http://news.cnet.com/8301-17939_109-10010652-2.html?tag=nl.e776

[102] http://www.nimblecode.com/articles/2008/05/27/explaining-twitter

[103] O’Brien: More social-networking tools than anyone needs http://www.mercurynews.com/ci_9548959

[104] Why Twitter Hasn’t Failed: The Power Of Audience http://www.techcrunch.com/2008/08/10/why-twitter-hasnt-failed-the-power-of-audience/

[105] http://www.cio.com/article/print/420763

[106] Getting Started - Part I http://oauth.net/documentation/getting-started

[107] http://www.washingtonpost.com/wp-dyn/content/article/2008/07/21/AR2008072101453.html

[108] http://www.businessweek.com/ap/financialnews/D9233U7G0.htm

[109] http://www.pcworld.com/businesscenter/article/148751/myspace_eases_data_portability_policies_adopts_openid.html

[110] http://code.google.com/apis/opensocial/

[111] OpenSocial API documentation http://code.google.com/apis/opensocial/docs/index.html

[112] Nic Carr on Open Social http://www.roughtype.com/archives/2007/10/opensocial_and.php

[113] Marc Andreessen on OpenSocial http://blog.pmarca.com/2007/10/open-social-a-n.html

[114] Open Social Specification http://code.google.com/apis/opensocial/docs/0.8/spec.html

[115] Google Gadgets Specification http://code.google.com/apis/gadgets/docs/spec.html

[116] http://opensocialapis.blogspot.com/2008/08/lets-get-this-partuza-started.html

[117] http://blogs.zdnet.com/BTL/?p=6813

[118] http://mashable.com/2008/07/28/openid-and-oauth/

[119] http://www.orange.fr/bin/frame.cgi?u=http%3A//openid.orange.fr/

[120] http://www.intertwingly.net/blog/2007/01/03/OpenID-for-non-SuperUsers

[121] http://openid.net/specs/openid-authentication-2_0.html

[122] Beginner’s Guide to OAuth – Part II - http://www.hueniverse.com/hueniverse/2007/10/beginners-gui-1.html

[123] http://stakeventures.com/articles/2008/02/23/developing-oauth-clients-in-ruby

[124] http://oauth.net/core/1.0/

[125] http://www.hueniverse.com/hueniverse/2007/10/beginners-gui-1.html

[126] http://mashable.com/2008/07/28/openid-and-oauth/

[127] http://www.xml.com/pub/a/2004/02/04/foaf.html

[128] http://wiki.foaf-project.org/FAQ

[129] http://gmpg.org/xfn/intro

[130] http://facereviews.com/2008/07/22/facebook-new-rules-less-virality/

[131] http://www.washingtonpost.com/wp-dyn/content/article/2007/08/24/AR2007082400481_pf.html

[132] http://www.msnbc.msn.com/id/24529992/

[133] http://news.cnet.com/8301-17939_109-9998117-2.html?tag=nl.e776

[134] Announcing Facebook Connect http://developers.facebook.com/news.php?blog=1&story=108

[135] http://www.techcrunch.com/2008/06/26/myspace-opens-up-the-data-pipe-with-launch-of-data-availability/

[136] Why Facebook Connect Matters & Why It Will Win http://gigaom.com/2008/07/23/facebook-connect/

[137] http://news.google.com/?ncl=1229280989&hl=en&topic=t

[138] http://www.time.com/time/business/article/0,8599,1826081,00.html?imw=Y

[139] http://www.techcrunch.com/2008/05/09/facebook-responds-to-myspace-with-facebook-connect/

[140] http://developers.facebook.com/news.php?blog=1&story=151

[141] http://www.techcrunch.com/2008/05/08/myspace-embraces-data-portability-partners-with-yahoo-ebay-and-twitter/

[142] http://news.cnet.com/8301-17939_109-9939286-2.html?tag=nl.e776

[143] Facebook’s data has left the barn http://www.washingtonpost.com/wp-dyn/content/article/2008/05/18/AR2008051800093.html

[144] http://www.businessweek.com/technology/content/may2008/tc20080515_372632.htm

[145] http://www.webguild.org/2008/05/facebooks-facebook-connect.php

[146] The Trojan Social Open-Source Drop-Down http://blogs.eweek.com/epiphanies/content/machinations/the_trojan_social_opensource_dropdown.html

[147] Time: Who Will Rule the New Internet? http://www.time.com/time/business/article/0,8599,1811814,00.html

[148] new technologies aggregation socialcast http://www.eweek.com/c/a/Enterprise-Apps/Enterprise-20-Technologies-Worth-Watching/7/

[149] 20 Ways To Aggregate Your Social Networking Profiles http://mashable.com/2007/07/17/social-network-aggregators/

[150] Membership overlaps http://www.thebizofcoding.com/2007/12/2008_killer_app_category_tools.html

[151] http://www.telegraph.co.uk/scienceandtechnology/technology/facebook/4636962/Soldiers-banned-from-MySpace-and-Facebook.html

[152] http://www.eweek.com/c/a/Security/Security-Researchers-Outline-Security-Risks-of-Social-Networking-Sites-at-Black-Hat/?kc=EWKNLCSM081208STR3

[153] Facebook gets malware alert http://ct.cnet-ssa.cnet.com/clicks?t=70673035-ac1c726a577fecb4a820726b38919eae-bf&brand=CNET-SSA&s=5

[154] http://www.kaspersky.com/news?id=207575670

[155] http://www.readwriteweb.com/archives/the_facebook_virus_spreads_no_social_network_is_safe.php#more

[156] Keeping Predators Away From ’Spacebook’ http://cityroom.blogs.nytimes.com/2008/01/29/keeping-predators-away-from-spacebook/?hp

[157] http://arstechnica.com/news.ars/post/20080530-canadian-group-files-complaint-over-facebook-privacy.html

[158] http://www.techcrunch.com/2008/03/18/facebook-to-launch-new-privacy-controls-confirms-chat-is-coming/

[159] http://theharmonyguy.com/2008/06/20/more-advertising-issues-on-facebook/

[160] http://news.cnet.com/8301-10784_3-9974220-7.html

[161] http://blog.socialmedia.com/make-fast-join-the-facebook-class-action-lawsuit/

[162] http://www.pcworld.com/article/159703/facebook_privacy_change_sparks_federal_complaint.html?tk=rel_news

[163] http://consumerist.com/5150175/facebooks-new-terms-of-service-we-can-do-anything-we-want-with-your-content-forever

[164] http://www.mercurynews.com/ci_11738546

[165] http://www.pcworld.com/article/160358/rewriting_facebooks_terms_of_service.html

[166] http://www.facebook.com/group.php?gid=54964476066

[167] http://www.facebook.com/group.php?gid=67758697570

[168] http://www.readwriteweb.com/archives/cartoon_twitter_evidence.php

[169] http://www.mercurynews.com/ci_11798886

[170] http://blogs.wsj.com/digits/2009/02/17/zuckerberg-on-privacy-this-is-just-the-beginning/

[171] http://www.comscore.com/press/release.asp?press=2396

[172] Facebook: No. 1 Globally http://www.businessweek.com/technology/content/aug2008/tc20080812_853725.htm?chan=technology_technology+index+page_top+stories

[173] http://news.google.com/?ncl=1236257424&hl=en&topic=t

[174] http://www.technewsworld.com/story/Facebook-Stands-Atop-Social-Networking-World-64154.html?welcome=1218681026

[175] http://www.crn.com/software/210003629

[176] http://www.techcrunch.com/2008/08/03/taking-social-networks-abroad-why-myspace-and-facebook-are-failing-in-japan/

[177] http://www.chron.com/disp/story.mpl/front/6095469.html

[178] http://www.cnn.com/2008/POLITICS/11/07/sanchez.technology/

[179] http://arstechnica.com/tech-policy/news/2008/12/facebook-profile-used-to-serve-legal-docs-in-australian-case.ars

[180] http://www.careerbuilder.com/share/aboutus/pressreleasesdetail.aspx?id=pr459&sd=9%2F10%2F2008&ed=12%2F31%2F2008&siteid=cbpr&sc_cmp1=cb_pr459_&cbRecursionCnt=1&cbsid=7091f0351d2c4773bbfef3fe48c968f1-289172962-JH-5

[181] http://www.businessweek.com/magazine/content/08_40/b4102050681705.htm?chan=top+news_top+news+index+-+temp_technology

[182] http://technology.inc.com/managing/articles/200901/leary.html?partner=rss-alert

http://blog.wired.com/27bstroke6/2008/09/researchers-use.html

http://www.techradar.com/news/internet/web/top-15-things-you-should-never-do-on-facebook-470875

http://www.eweek.com/c/a/Messaging-and-Collaboration/Should-Facebook-Be-Banned-from-Work/

http://www.webguild.org/2008/11/motrin-ad-campaign-a-social-media-case-study.php

http://www.readwriteweb.com/archives/10_ways_social_media_will_change_in_2009.php

http://www.cnn.com/2009/TECH/02/04/facebook.anniversary/index.html

http://blogs.zdnet.com/BTL/?p=12041

http://www.140characters.com/2009/01/30/how-twitter-was-born/

http://news.cnet.com/8301-17939_109-10156481-2.html

http://news.cnet.com/8301-13577_3-10160850-36.html?tag=newsEditorsPicksArea.0

http://www.pcworld.com/article/159560/social_network_hazards.html

http://www.thestandard.com/news/2009/02/16/facebook-claims-permanent-rights-user-content

http://tech.slashdot.org/article.pl?sid=09/02/17/2213251

http://blogs.zdnet.com/Howlett/?p=666

http://www.theonion.com/content/news/myspace_outage_leaves_millions

10 Things that would be nice to know before starting a Facebook application http://padrenel.blogs.experienceproject.com/3459.html

http://www.hi5networks.com/press.html

http://catbird.tumblr.com/post/35429148

http://www.readwriteweb.com/archives/facebook_hits_100_million_user.php

http://www.networkworld.com/news/2008/062708-new-orleans.html?ts

http://www.techcrunch.com/2008/01/26/facebook-apps-on-any-website-clever-move/

The Facebook Application Platform by Tim O’Reilly; O’Reilly Radar Team

http://news.bbc.co.uk/2/hi/technology/7521002.stm

http://www.channelinsider.com/c/a/Messaging-and-Collaboration/How-VARs-Can-and-Are-Leveraging-Web-20-and-Social-Networking-for-Business/?kc=EWKNLEDP042408A

http://www.nytimes.com/2008/07/07/technology/07hughes.html

Web Networking Photos Come Back to Bite Defendants http://abcnews.go.com/Technology/wireStory?id=5407999

http://wiki.developers.facebook.com/index.php/Main_Page

Chapter 5

[1] http://www.whatisrss.com/

[2] http://abcnews.go.com/Politics/TheNote/

[3] Slideshare RSS & Atom in Social Web, Slide 26 http://www.slideshare.net/hchen1/rss-and-atom-in-the-social-web

[4] 35 Ways you can use RSS today http://www.micropersuasion.com/2006/06/35_ways_you_can.html

[5] http://www.usa.gov/Topics/Reference_Shelf/Libraries/RSS_Library/Science.shtml

[6] http://feeds.technorati.com/blogs/directory/

[7] http://feeds.technorati.com/blogs/directory/technology/web-2.0

[8] http://www.readwriteweb.com/archives/top_10_rsssyndication_products_of_2008.php

[9] Podcasting Tutorial http://catalyst.washington.edu/help/web/podcasting/index.html

[10] RSS Specifications History et al http://www.rss-specifications.com/history-rss.htm

[11] http://www.rss-specifications.com/history-rss.htm

[12] http://en.wikipedia.org/wiki/History_of_web_syndication_technology

[13] Dr. Guha’s contributions to RSS—A must read http://wp.netscape.com/columns/techvision/innovators_rg.html

[14] Microsoft’s CDF submission to W3C http://www.w3.org/Submission/1997/2/, http://www.w3.org/TR/NOTE-CDFsubmit.html

[15] RSS 0.9 details cached http://www.purplepages.ie/RSS/netscape/rss0.90.html

[16] ScriptingNews 2.0b1 http://my.userland.com/stories/storyReader$11

[17] RSS 1.1 http://xml.coverpages.org/ni2005-01-18-a.html

[18] http://backend.userland.com/rss093

[19] http://cyber.law.harvard.edu/rss/announceRss2.html

[20] http://creativecommons.org/licenses/by-sa/1.0/

[21] http://www.rssboard.org/

[22] http://tech.groups.yahoo.com/group/rss-dev/message/239

[23] RSS workshop http://www.rssgov.com/rssworkshop.html

[24] RSS tutorial for web masters http://www.mnot.net/rss/tutorial/

[25] http://www.w3schools.com/rss/default.asp

[26] RSS Quick Summary http://www.intertwingly.net/slides/2003/rssQuickSummary.html

[27] http://cyber.law.harvard.edu/rss/creativeCommonsRssModule.html#license

[28] http://backend.userland.com/blogChannelModule

[29] http://search.yahoo.com/mrss

[30] http://madskills.com/public/xml/rss/module/trackback/

[31] http://www.reallysimplesyndication.com/bitTorrentRssModule

[32] http://postneo.com/icbm/

[33] BBC http://news.bbc.co.uk/1/hi/help/3223484.stm

[34] http://www.rss-specifications.com/rss-reader-linux.htm

[35] www.newsgator.com

[36] http://www.acrylicapps.com/times/

[37] RSS best practices http://www.rssboard.org/rss-profile

[38] http://www.johnpanzer.com/RSSAtomFeedsBestPractices/

[39] MS blog http://blogs.msdn.com/rssteam/default.aspx

[40] Guidelines and good practices http://www.ariadne.ac.uk/issue35/miller/

[41] Article on RSS feed quality http://webservices.xml.com/pub/a/ws/2002/11/19/rssfeedquality.html?page=2

[42] Thinking XML: Use the Atom format for syndicating news and more http://www.ibm.com/developerworks/xml/library/x-think24.html

[43] IETF Working Group Atom Publishing Format and Protocol (atompub) http://www.ietf.org/html.charters/OLD/atompub-charter.html

[44] Atom Syndication format rfc4287 http://www.ietf.org/rfc/rfc4287

[45] Atom Publishing protocol rfc 5023 http://www.rfc-editor.org/rfc/rfc5023.txt

[46] An overview of the Atom 1.0 Syndication Format http://www-128.ibm.com/developerworks/xml/library/x-atom10.html

[47] http://intertwingly.net/wiki/pie/Rss20AndAtom10Compared

[48] An excellent site to start reading about Atom http://www.intertwingly.net/wiki/pie/FrontPage

[49] (http://www.ietf.org/rfc/rfc4287)

[50] http://code.google.com/apis/gdata/reference.html

Comparison of RSS 2.0 and Atom 1.0 http://www.intertwingly.net/wiki/pie/Rss20AndAtom10Compared

RSS 1.0 Specification http://web.resource.org/rss/1.0/spec

RSS 0.91 specification http://backend.userland.com/rss091, also at http://www.scripting.com/netscapeDocs/RSS%200_91%20Spec,%20revision%203.html

RSS 0.92 specification http://backend.userland.com/rss092

Web 2.0 Mashups and Niche Aggregators, By Martin Kelley http://www.oreilly.com/catalog/9780596514006/

Content Syndication with RSS, by Ben Hammersley

Secrets of RSS By Steven Holzner

Developing Feeds with RSS and Atom by Ben Hammersley

How to Build an RSS 2.0 Feed by Mark Woodman

How to get most out of technorati RSS feeds http://www.micropersuasion.com/2006/10/how_to_get_the_.html

Weather RSS feeds

Directory of rss weather feed from all over the world rssweather.com

Weather Channel rss subscription http://www.weather.com/weather/rss/subscription

Weatherunderground http://www.wunderground.com/ also has RSS feeds

Balkanizing RSS http://blogs.zdnet.com/Hinchcliffe/?p=16

Programming PHP4, java with JAXP or Rome http://www.xml.com/pub/a/2006/02/22/rome-parse-publish-rss-atom-feeds-java.html

RSS feed Validators—to make sure your feeds are properly formatted

W3C Validator http://validator.w3.org/feed/

http://feedvalidator.org/

Google news RSS http://news.google.com/?output=rss

Radio Userland http://radio.userland.com/

RSS 2.0 specification http://www.rssboard.org/rss-specification

Chapter 6

[1] http://royal.pingdom.com/2008/09/24/why-is-almost-half-of-google-in-beta/

[2] http://www.networkworld.com/community/node/33131

[3] http://tech.slashdot.org/tech/08/09/25/1235216.shtml

[4] Interview with Eric Schmidt at Web 2.0 Expo 2007 http://www.youtube.com/watch?v=dxzDU3tTzGA

[5] http://labs.google.com/papers/bigtable.html

[6] http://labs.google.com/papers/mapreduce.html

[7] http://research.google.com/archive/sawzall.html

[8] http://en.wikipedia.org/wiki/Gall%27s_law

[9] http://www.amazon.com/exec/obidos/tg/detail/-/0961825170/

[10] http://doubleclix.wordpress.com/2006/10/01/book-review-multi-core-programming-increasing-performance-through-software-multi-threading/

[11] http://www.vmware.com/vmworldnews/vdi.html

[12] http://www.brianmadden.com/blogs/brianmadden/archive/2007/03/14/when-to-use-vdi-when-to-use-server-based-computing-and-how-the-citrix-ardence-dynamic-desktop-fits-into-all-this.aspx

[13] http://doubleclix.wordpress.com/2008/10/21/what-is-cloud-computing-and-do-i-need-to-be-scared/

[14] http://en.wikipedia.org/wiki/Petabyte

[15] http://www.archive.org/index.php

[16] http://www.archive.org/web/petabox.php

[17] http://en.wikipedia.org/wiki/Large_Hadron_Collider

[18] http://www.archive.org/web/petabox.php

[19] http://highscalability.com/links/weblink/24

[20] http://www.infoq.com/articles/ebay-scalability-best-practices

[21] http://www.addsimplicity.com/downloads/eBaySDForum2006-11-29.pdf

[22] http://www.techcrunch.com/2008/08/20/ebay-the-doldrum-years/

[23] http://ksudigg.wetpaint.com/page/YouTube+Statistics?t=anon

[24] http://digital-orb.com/ytsc.html

[25] http://tech.yahoo.com/news/afp/20090213/tc_afp/usitinternetfilmtelevisionyoutubegoogle_20090213031339

[26] http://highscalability.com/youtube-architecture

[27] http://highscalability.com/amazon-architecture

[28] http://aws.amazon.com/contact-us/new-features-for-amazon-ec2/

[29] http://www.allthingsdistributed.com/2008/10/using_the_cloud_to_build_highl.html

[30] http://highscalability.com/google-architecture

[31] Web 2.0 and Cloud Computing by Tim O’Reilly http://radar.oreilly.com/2008/10/web-20-and-cloud-computing.html

[32] What Tim O’Reilly gets wrong about the cloud http://www.roughtype.com/archives/2008/10/what_tim_oreill.php

[33] http://radar.oreilly.com/2008/10/network-effects-in-data.html http://radar.oreilly.com/2008/10/network-effects-in-data.html

[34] Further musings on the network effect and the cloud http://www.roughtype.com/archives/2008/10/further_thought.php

[35] http://en.wikipedia.org/wiki/Network_effect

[36] http://www.techcrunch.com/2008/01/15/twitter-fails-macworld-keynote-test/

[37] http://highscalability.com/scaling-twitter-making-twitter-10000-percent-faster

[38] http://twitterfacts.blogspot.com/2008/01/number-of-twitter-users.html

[39] http://smoothspan.wordpress.com/2007/09/14/twitter-scaling-story-mirrors-the-multicore-language-timetable/

[40] http://highscalability.com/flickr-architecture

[41] http://www.slideshare.net/iamcal/moving-pictures-web-20-expo-nyc-presentation/

[42] http://www.slideshare.net/iamcal/scalable-web-architectures-common-patterns-and-approaches-web-20-expo-nyc-presentation/

[43] http://en.wikipedia.org/wiki/Shared_nothing_architecture

[44] http://en.wikipedia.org/wiki/Shard_(database_architecture)

[45] http://www.scribd.com/doc/2592098/DVPmysqlucFederation-at-Flickr-Doing-Billions-of-Queries-Per-Day

[46] http://doubleclix.wordpress.com/2008/10/27/microsofts-azure/

[47] http://www.allthingsdistributed.com/2006/03/a_word_on_scalability.html

[48] http://www.ics.uci.edu/~fielding/pubs/dissertation/top.htm

[49] Google Research Publication : MapReduce: Simplified Data Processing on Large Clusters http://labs.google.com/papers/mapreduce.html

[50] http://news.cnet.com/8301-10784_3-9955184-7.html

[51] http://wiki.apache.org/hadoop/PoweredBy

[52] http://open.blogs.nytimes.com/2007/11/01/self-service-prorated-super-computing-fun/

[53] http://weblogs.java.net/blog/tomwhite/archive/2006/02/hadoop.html

[54] http://wiki.apache.org/hadoop-data/attachments/HadoopPresentations/attachments/HadoopEBIG-Oct2008.pdf

[55] http://highscalability.com/how-rackspace-now-uses-mapreduce-and-hadoop-query-terabytes-data

[56] http://blog.racklabs.com/?p=66

[57] http://www.infoq.com/articles/rest-introduction

[58] http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9110219

[59] http://code.flickr.com/

[60] http://gettingreal.37signals.com/

[61] http://firstlook.blogs.nytimes.com/prototypes/

[62] http://www.shirky.com/writings/evolve.html

Hadoop: Wikipedia http://en.wikipedia.org/wiki/Hadoop

Smart Web App Development by Roger Smith, InformationWeek, April 11,2008

http://blogs.zdnet.com/BTL/?p=10433

http://highscalability.com/eve-online-architecture

http://highscalability.com/outside-scales-engine-yard-and-moving-php-ruby-rails

http://www.techcrunch.com/2008/03/12/youtube-the-platform/

http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9127985&intsrc=hm_list

Chapter 7

[1] http://www.nytimes.com/2006/11/12/business/12web.html?_r=2&hp&ex=1163394000&en=a34a6306f48166fb&ei=5094&partner=homepage&oref=slogin&oref=slogin

[2] http://www.w3.org/DesignIssues/Semantic.html

[3] http://www.w3.org/2001/sw/

[4] http://www.w3.org/DesignIssues/RDFnot.html

[5] http://www.computer.org/portal/site/computer/index.jsp?pageID=computer_level1_article&TheCat=1075&path=computer/homepage/0108&file=webtech.xml&xsl=article.xsl

[6] http://earlystagevc.typepad.com/earlystagevc/2006/06/i_wish_i_said_t.html

[7] http://www.mkbergman.com/?p=284

[8] http://thefigtrees.net/lee/sw/sciam/semantic-web-in-action#single-page

[9] http://www.readwriteweb.com/archives/whats_next_after_web_20.php

[10] http://www.technologyreview.com/web/21583/page1/

[11] http://www.readwriteweb.com/archives/the_top-down_semantic_web.php

[12] http://www.readwriteweb.com/archives/10_semantic_apps_to_watch.php

[13] http://www.readwriteweb.com/archives/semantic_web_difficulties_with_classic_approach.php

[14] http://www.readwriteweb.com/archives/spock_vertical_search_done_right.php

[15] http://www.jisc.ac.uk/whatwedo/services/techwatch/reports/horizonscanning/hs0502

[16] http://www.readwriteweb.com/archives/semantic_stealth_startup_siric.php

[17] http://tomgruber.org/writing/semtech08.pdf

[18] http://www.readwriteweb.com/archives/does_microsoft_powerset_beat_google.php

[19] http://www.readwriteweb.com/archives/powerset_vs_google.php

[20] http://www.readwriteweb.com/archives/semantic_search_the_myth_and_reality.php

[21] http://www.readwriteweb.com/archives/microsoft_acquires_powerset.php

[22] http://www.readwriteweb.com/archives/does_microsoft_powerset_beat_google.php

[23] http://www.readwriteweb.com/archives/live_search_powerset_integrati.php

[24] http://www.twine.com/about

[25] http://www.twine.com/twine/1w3b23v2-6j0/web-3-0-semantic-web

[26] http://www.readwriteweb.com/archives/twine_disappoints.php

[27] http://www.readwriteweb.com/archives/twine_public_launch.php

[28] http://www.ibm.com/developerworks/xml/library/x-plansemantic/index.html?ca=drs-

[29] http://www.sciam.com/article.cfm?id=the-semantic-web

[30] http://www.shirky.com/writings/semantic_syllogism.html

[31] http://www.readwriteweb.com/archives/semantic_web_what_is_the_killer_app.php

[32] RDF Primer—W3C Recommendation http://www.w3.org/TR/rdf-primer/

[33] Resource Description Framework (RDF): Concepts and Abstract Syntax http://www.w3.org/TR/rdf-concepts/

[34] RDF/XML Syntax Specification http://www.w3.org/TR/rdf-syntax-grammar/

[35] RDF Semantics http://www.w3.org/TR/rdf-mt/

[36] RDF Vocabulary Description Language 1.0: RDF Schema http://www.w3.org/TR/rdf-schema/

[37] RDF Test Cases http://www.w3.org/TR/rdf-testcases/

[38] OWL Web Ontology Language Overview http://www.w3.org/TR/owl-features/

[39] OWL Web Ontology Language Use Cases and Requirements http://www.w3.org/TR/webont-req/

[40] OWL Web Ontology Language Guide http://www.w3.org/TR/owl-guide/

[41] OWL Web Ontology Language Reference http://www.w3.org/TR/owl-ref/

[42] OWL Web Ontology Language Semantics and Abstract Syntax http://www.w3.org/TR/owl-semantics/

[43] OWL Web Ontology Language Test Cases http://www.w3.org/TR/owl-test/

[44] http://www.w3.org/TR/owl-test/misc-000-guide#misc-000-guide

[45] http://en.wikipedia.org/wiki/SPARQL

[46] http://thefigtrees.net/lee/sw/sparql-faq#what-is

[47] http://www.w3.org/TR/rdf-sparql-protocol/

[48] http://www.w3.org/TR/rdf-sparql-query/

[49] http://www.w3.org/TR/rdf-sparql-XMLres/

[50] RDF Data Access Use Cases and Requirements http://www.w3.org/TR/rdf-dawg-uc/

[51] http://semantic-conference.com/

[52] http://dbpedia.org/About

[53] http://www.foaf-project.org/

[54] FOAF Vocabulary Specification http://xmlns.com/foaf/spec/

[55] www.lessonopoly.org

[56] http://doubleclix.wordpress.com/2007/09/14/publishing-search-fulfilment-and-conversation-as-four-pillars-of-any-software-system/

[57] http://sioc-project.org/

[58] http://rdfs.org/sioc/spec/

[59] http://www.talis.com/

The GeoSpatial Web, Arno Scharl & Klaus Tochtermann (Eds), Springer

http://ftp.informatik.rwth-aachen.de/Publications/CEUR-WS/Vol-426/

http://www.readwriteweb.com/archives/10_future_web_trends.php

Semantic Web Patterns: A Guide to Semantic Technologies http://www.readwriteweb.com/archives/semantic_web_patterns.php

SPARQL Design http://sparql.sourceforge.net/design-spec/design.html

SPARQL FAQ http://thefigtrees.net/lee/sw/sparql-faq#tutorials

Chapter 8

[1] http://www.economist.com/specialreports/displaystory.cfm?story_id=12411882

[2] Cloud Computing: Eyes on the Skies http://www.businessweek.com/print/magazine/content/08_18/b4082059989191.htm##

[3] http://www.redmonk.com/jgovernor/2008/03/13/15-ways-to-tell-its-not-cloud-computing/?

[4] http://cloudsecurity.org/2008/04/25/12-signs-that-your-company-is-already-in-the-cloud/?

[5] http://doubleclix.wordpress.com/2008/10/04/clouds-ready-to-chuck-training-wheels-a-view-from-users-vendors-and-vcs/

[6] http://neotactics.com/blog/technology/challenges-for-cloud-computing

[7] http://www.10gen.com/assets/10gen_New_Cloud_Computing_Company_Unveils_Limited_Alpha_(Apr_15_2008).pdf

[8] http://blogs.zdnet.com/BTL/?p=10441

[9] http://www.gartner.com/it/page.jsp?id=871113

[10] http://www.wired.com/techbiz/it/magazine/16-05/mf_amazon?currentPage=all

[11] Cloud Storage Alternatives http://webworkerdaily.com/2008/05/07/three-cloud-storage-alternatives/

[12] http://www.earthtimes.org/articles/show/amazon-web-services-launches-ldquopublic,643947.shtml

[13] http://mystarbucksidea.force.com/home/home.jsp

[14] What cloud computing really means http://www.nytimes.com/idg/IDG_002570DE00740E180025742400363509.html?ref=technology

[15] Winning the SaaS Platform Wars http://www.sandhill.com/opinion/editorial.php?id=188

[16] http://mckinsey.com/clientservice/hightech/pdfs/Emerging_Platform_Wars.pdf

[17] http://blog.pmarca.com/2007/09/the-three-kinds.html

[18] http://open.nytimes.com/2007/11/01/self-service-prorated-super-computing-fun/

[19] http://www.johnmwillis.com/amazon/the-night-the-nyt-used-hadoop-and-ec2-to-convert-4tbs/

[20] http://doubleclix.wordpress.com/2008/08/03/cloud-computing-and-grids/

[21] http://en.wikipedia.org/wiki/Global_Grid_Forum

[22] Cloud and utility http://gh-linux.blogspot.com/2008/03/is-cloud-computing-nothing-but-utilty.html

[23] Cheap infrastructure http://www.technologyreview.com/Biztech/20663/

[24] http://blog.rightscale.com/2008/04/23/animoto-facebook-scale-up/?

[25] http://www.omnisio.com/v/9ceYTUGdjh9/jeff-bezos-on-animoto

[26] Nicholas Carr http://www.roughtype.com/archives/2007/12/the_technoutili.php

[27] http://doubleclix.wordpress.com/2008/07/26/book-review-nicholas-carr-the-big-switch-rewiring-the-world-from-edison-to-google/

[28] http://itmanagement.earthweb.com/features/article.php/3798591/Five-Companies-Shaping-Cloud-Computing-Who-Wins.htm

[29] http://gigaom.com/2008/05/04/sun-amazon-web-services/

[30] http://www.sun.com/aboutsun/pr/2008-05/sunflash.20080505.3.xml

[31] Google AppEngine http://code.google.com/appengine/

[32] Microsoft Live mesh https://www.mesh.com/Welcome/Welcome.aspx

[33] Information Week http://www.informationweek.com/news/internet/web2.0/show Article.jhtml?articleID=207401672

[34] https://www.mesh.com/Welcome/LearnMore.aspx

[35] http://blogs.zdnet.com/microsoft/?p=1355

[36] http://news.cnet.com/microsoft-launches-windows-azure/

[37] http://doubleclix.wordpress.com/2008/10/27/microsofts-azure/

[38] http://news.cnet.com/8301-10805_3-10139597-75.html

[39] http://www.eweek.com/c/a/Enterprise-Apps/IBM-Floats-into-The-Cloud-With-Caution/?kc=EWKNLBOE050308STR5

[40] Blue Cloud http://www-03.ibm.com/press/us/en/pressrelease/22613.wss

[41] http://www.eweek.com/c/a/Infrastructure/IBM-to-Deliver-Computing-Power-Under-Blue-Cloud/

[42] Sun’s cloud offering http://www.datacenterknowledge.com/archives/2008/Feb/19/sun_preps_cloud_platform_to_vie_with_amazon.html

[43] http://research.sun.com/spotlight/2008/2008-04-09_caroline.html

[44] Cloud vendors http://www.johnmwillis.com/cloud-computing/cloud-vendors-a-to-z-revised/

[45] http://www.dell.com/cloudcomputing/

[46] http://direct2dell.com/cloudcomputing/default.aspx

[47] http://venturebeat.com/2008/05/09/facebook-borrows-100m-to-build-out-its-infrastructure/

[48] http://www.eweek.com/c/a/Messaging-and-Collaboration/Coolest-Technologies-Demoed-at-Web-20/?kc=EWKNLEDP050208A

[49] http://gigaom.com/2008/08/13/is-the-cloud-right-for-you-ask-yourself-these-5-questions/

[50] http://www.techcrunch.com/2008/02/15/amazon-web-services-goes-down-takes-many-startup-sites-with-it/

[51] http://blogs.zdnet.com/BTL/?p=8010

[52] http://wwwin.cisco.com/data-shared/cec/rendered_news/html/channels/1/5/204337.shtml

http://arstechnica.com/software/news/2009/01/google-to-enlist-army-of-saas-resellers-for-google-apps.ars

http://news.google.com/?ncl=1292618689&hl=en&topic=t

http://www.nytimes.com/2008/05/25/technology/25proto.html?_r=3&ref=business&oref=slogin&oref=slogin

http://www.economist.com/business/PrinterFriendly.cfm?story_id=11413148

http://gigaom.com/2008/07/01/10-reasons-enterprises-arent-ready-to-trust-the-cloud/

http://gigaom.com/2008/02/28/how-cloud-utility-computing-are-different/

http://www.nytimes.com/idg/IDG_002570DE00740E180025742400363509.html?ref=technology

http://www.techcrunch.com/2008/04/21/who-are-the-biggest-users-of-amazon-web-services-its-not-startups/

[http://mitworld.mit.edu/video/417

Amazon Web Services http://aws.amazon.com/

http://www.johnmwillis.com/category/amazon/

http://en.wikipedia.org/wiki/Cloud_computing

Book: Programming Amazon Web Services http://www.oreilly.com/catalog/9780596515812/

http://www.datacenterknowledge.com/archives/2008/Apr/17/new_cloud_platforms_proliferating.html

Computing in the cloud workshop at Princeton http://citp.princeton.edu/cloud-workshop/

http://www.readwriteweb.com/archives/ibm_unveils_blue_cloud_what_da.php

http://www.informationweek.com/news/internet/web2.0/showArticle.jhtml?articleID=207401733

Resources http://groups.google.ca/group/cloud-computing/web/cloud-computing-blogs-resources

http://blogs.sun.com/innovation/date/20080312

http://wikis.sun.com/display/shoal/Shoal+Home

http://www.andykessler.com/andy_kessler/2008/05/wsj-the-war-for.html

http://www.infoworld.com/article/09/02/03/Sun_to_take_to_the_cloud_1.html?source=NLC-TB&cgd=2009-02-03

Chapter 9

[1] Mobile Web, http://en.wikipedia.org/wiki/Mobile_Web

[2] The timeline of mobile phones, http://www.phonehistory.co.uk/mobile-phones-timeline.html

[3] Selling the Cell Phone, Part 1: History of Cellular Phones, M. Bellis, http://inventors.about.com/library/weekly/aa070899.htm

[4] 1G, 2G, 3G, 4G, J. Shepler, http://searchmobilecomputing.techtarget.com/generic/0,295582,sid40_gci1078079,00.html

[5] 2G, http://en.wikipedia.org/wiki/2G

[6] Wireless Application Protocol, http://en.wikipedia.org/wiki/Wireless_Application_Protocol

[7] GSM, http://en.wikipedia.org/wiki/GSM

[8] iPhone Q&A, http://www.everyipod.com/iphone-faq/iphone-edge-3g-support-difference-between-edge-and-3g-mvno.html

[9] 3G, http://en.wikipedia.org/wiki/3G

[10] Bluetooth, http://en.wikipedia.org/wiki/Bluetooth

[11] Satellite Phone, http://en.wikipedia.org/wiki/Satellite_phone

[12] 4G, http://en.wikipedia.org/wiki/4G

[13] Martin Cooper—History of Cell Phone, http://inventors.about.com/cs/inventorsalphabet/a/martin_cooper.htm

[14] casio pf-3000, http://www.voidware.com/calcs/pf3000.htm

[15] Personal digital assistant, http://en.wikipedia.org/wiki/Personal_digital_assistant

[16] What Makes a Smartphone Smart? L. Cassavoy, http://smartphones.about.com/od/smartphonebasics/a/what_is_smart.htm

[17] Pocket Computing, http://cdecas.free.fr/computers/pocket/simon.php

[18] Smartphone, http://en.wikipedia.org/wiki/Smartphone

[19] Nokia 9000-additional pictures, http://mobile.softpedia.com/phonePictures/8

[20] Mobile device, http://en.wikipedia.org/wiki/Mobile_device

[21] IDC Finds Slower Growth in the Mobile Phone Market in 2007 While Samsung Captures the Number Two Position For the Year, http://www.idc.com/getdoc.jsp;jsessionid=LTQOIV4H4ODDCCQJAFICFFAKBEAUMIWD?containerId=prUS21053908

[22] Most popular Nokia mobile phones for Q4 2007, http://ukphonenews.co.uk/most-popular-nokia-mobile-phones-for-q4-2007/

[23] http://www.nokiausa.com/find-products/phones/nokia-e90-communicator/specifications Note: Click on Display

[24] BlackBerry Storm review: Inelegant touch screen doesn’t live up to the hype, J. Rauschert, http://www.mlive.com/flintjournal/index.ssf/2008/11/blackberry_storm.html

[25] BlackBerry® Storm™ smartphone in detail, http://blackberry.vodafone.co.uk/storm/specifications/

[26] Verizon officially debuts RIM BlackBerry Storm, http://news.cnet.com/verizon-officially-debuts-rim-blackberry-storm/

[27] BlackBerry Storm: Can it beat the iPhone? http://www.telegraph.co.uk/finance/yourbusiness/businesstechnology/3248117/BlackBerry-Storm-Can-it-beat-the-iPhone.html

[28] http://www.blackberry.com/blackberrystorm/

[29] The iPhone PocketGuide, Third Edition, C. Breen, http://cisco.safaribooksonline.com/9780321603982/ch01

[30] iPhone vs-iPhone 3G, http://www.techwarelabs.com/reviews/phones/iPhone-vs-iPhone3G/

[31] http://www.apple.com/iphone/gallery/#image3

[32] Nokia E90 Communicator, http://www.nokiausa.com/A4486902

[33] BlackBerry Storm Features, http://www.blackberry.com/blackberrystorm/features.shtml

[34] iPhone3G, http://www.apple.com/iphone/features/

[35] Microsoft® Mobile Development Handbook, A. Wigley et. al., http://cisco.safaribooksonline.com/9780735623583

[36] AT&T Wants More Web-Enabled Devices, L. Holson, http://bits.blogs.nytimes.com/2008/10/17/att-wants-more-web-enabled-devices/

[37] Now You’re Talking, J. Borzo, http://money.cnn.com/magazines/business2/business2_archive/2007/02/01/8398978/index.htm

[38] Roaming, http://en.wikipedia.org/wiki/Roaming

[39] http://www.nmci.ca/index_files/gps_diagram.htm

[40] What is GPS? http://www8.garmin.com/aboutGPS/

[41] E911, http://www.webopedia.com/TERM/E/E911.html

[42] Introduction to Mobile Devices, http://www.webopedia.com/quick_ref/mobile_OS.asp

[43] Mobile operating system, http://en.wikipedia.org/wiki/Mobile_operating_system

[44] Global smart phone shipments rise 28%, http://www.canalys.com/pr/2008/r2008112.htm

[45] Symbian Developer Network, http://developer.symbian.com/main/index.jsp

[46] Binary Runtime Environment for Wireless, http://en.wikipedia.org/wiki/BREW

[47] Java Platform, Micro Edition,

[48] Android (operating system), http://en.wikipedia.org/wiki/Google_Android

[49] Eclipse, http://www.eclipse.org/org/http://en.wikipedia.org/wiki/Java_Platform,_Micro_Edition

[50] Defining an industry standard for mobile application development platform, http://ianskerrett.wordpress.com/2008/11/12/defining-an-industry-standard-for-mobile-application-development-platform/

[51] Ajax (programming), http://en.wikipedia.org/wiki/AJAX

[52] Web application, http://en.wikipedia.org/wiki/Web_applications

[53] Dev Shed Lounge, http://forums.devshed.com/dev-shed-lounge-26/web-application-vs-web-service-63625.html

[54] http://www.apple.com/

[55] Web apps, http://www.apple.com/webapps/whatarewebapps.html

[56] Calculate: Most popular, http://www.apple.com/webapps/calculate/index_top.html

[57] Entertainment: Most popular, http://www.apple.com/webapps/entertainment/index_top.html

[58] Games: Most popular, http://www.apple.com/webapps/games/index_top.html

[59] News: Most popular, http://www.apple.com/webapps/news/index_top.html

[60] Productivity: Most popular, http://www.apple.com/webapps/productivity/index_top.html

[61] Search Tools: Most popular, http://www.apple.com/webapps/searchtools/index_top.html

[62] Social Networking: Most popular, http://www.apple.com/webapps/socialnetworking/index_top.html

[63] Sports: Most popular, http://www.apple.com/webapps/sports/index_top.html

[64] Travel: Most popular, http://www.apple.com/webapps/travel/index_top.html

[65] Utilities: Most popular, http://www.apple.com/webapps/utilities/index_top.html

[66] Weather: Most popular, http://www.apple.com/webapps/weather/index_top.html

[67] App Store, http://www.apple.com/iphone/features/appstore.html

[68] WebApps Dev Center, http://developer.apple.com/webapps/

[69] iPhone Web Application Submission, https://daw.apple.com/cgibin/WebObjects/DSAuthWeb.woa/wa/login?appIdKey=D534F5C413E680ACBC861EE8025883117C9705F90893AF782751628F0291F620&path=/iphone/index.php

[70] Yahoo! Mobile, http://mobile.yahoo.com/

[71] The simplest way to get answers: just ask, http://mobile.yahoo.com/onesearch/voice

[72] Review: Yahoo Go Version 2—Including GPS Support, http://www.berryreview.com/2007/06/27/review-yahoo-go-version-2-including-gps-support/

[73] Michigan Launches Mobile Web Portal, http://www.govtech.com/gt/articles/98747

[74] http://www.michigan.gov/

[75] Netbiscuits Announces Winners to Mobile Web Developer Challenge at Yankee Group’s Mobile Internet World, http://www.marketwatch.com/news/story/Netbiscuits-Announces-Winners-Mobile-Web/story.aspx?guid=%7B9467EBB5-D5BC-4ABD-8280-7B857DB7314C%7D

[76] http://usaftbirds.mobi/

[77] Wireless application service provider, http://searchmobilecomputing.techtarget.com/sDefinition/0,,sid40_gci342916,00.html

[78] Wireless Network Services and Application Providers, http://www.mobileinfo.com/links/wrls_net_services/W-ASPs.htm

[79] Industry Solutions, http://www.air2web.com/solutions.html

[80] Solutions, http://www.mobileaware.com/solutions.jsp

[81] Solutions Overview, http://www.viryanet.com/solutions/overview/

[82] Industry Analysts, http://www.mobileaware.com/testimonials.jsp

[83] Mobile social network, http://en.wikipedia.org/wiki/Mobile_social_network

[84] The Truth About Profiting from Social Networking, P. Rutledge, http://cisco.safaribooksonline.com/9780768684438/ch47

[85] http://www.dodgeball.com/

[86] http://m.facebook.com/

[87] Mobile, http://www.facebook.com/help.php?page=432

[88] http://www.juicecaster.com/

[89] JuiceCaster, http://en.wikipedia.org/wiki/JuiceCaster

[90] http://www.loopt.com/

[91] http://www.mig33.com/

[92] http://www2.mkade.com/

[93] Mobikade, http://en.wikipedia.org/wiki/Mobikade

[94] http://www.mobimii.com/

[95] http://www.mocospace.com/

[96] m.myspace.com

[97] http://www.myspace.com/index.cfm?fuseaction=mobile

[98] VOGUE Magazine Mobilizes Fashion Videos Using JuiceCaster’s Mobile Video Search, http://www.reuters.com/article/pressRelease/idUS140433+22-Jan-2008+BW20080122

[99] Flutter: Unlimited Picture Messages on the iPhone, http://www.juicecaster.com/flutter/

[100] I Saw The Future of Social Networking The Other Day, M. Arrington, http://www.techcrunch.com/2008/04/09/i-saw-the-future-of-social-networking-the-other-day/

[101] Cisco Mobile Web, S. Lau, http://zed.cisco.com/confluence/display/MKTGWEB/Cisco+Mobile+Web

[102] Cisco Mobile Web, S. Lau, http://zed.cisco.com/confluence/download/attachments/110314/MobilityMarketingOverview12Jun06+v2.ppt?version=1

[103] http://www.cisco.com/web/mobile/index.html

[104] CISCO Text Messaging Subscription (SMS), http://www.cisco.com/web/mobile/sms.html

[105] Email re: Cisco Mobile Usage, F. Murphy, 1/21/09

[106] Smartphone Project, http://wikicentral.cisco.com/confluence/display/PROJECT/Smartphone+Project

[107] Check Your Email and Calendar Anywhere, Anytime, http://wwwin.cisco.com/data-shared/cec/rendered_news/html/channels/1/8/102811.shtml

[108] Mobile CEC Services, http://wwwin.cisco.com/webdev/mobile/services.shtml

[109] http://wwwin.cisco.com/cec/mobile/

[110] Mobile Sales Information Services Executive Briefing Center Preso for Pfizer, S. Bouchard, Nov 2007.

[111] Mobile Phones, http://wwwin.cisco.com/it/services/mobilephones/index.shtml

[112] Cisco Unified Mobile Communicator (CUMC) 3.1, http://wwwin.cisco.com/it/new/cumc.shtml

[113] Cisco to Combine Google’s Android, UC and Enterprise 2.0, D. Greenfield, http://blogs.zdnet.com/Greenfield/?p=182

[114] MacWorld Kudos to the Cisco WebEx Team, http://blogs.cisco.com/webexperience/comments/macworld_kudos_to_the_cisco_webex_team/

[115] Nokia cuts mobile web services forecast, http://www.fiercemobilecontent.com/story/nokia-cuts-mobile-web-services-forecast/2008-12-05

[116] GOP issues rules to avoid Macaca moments, C. Budoff, http://www.politico.com/news/stories/0607/4483.html

Chapter 10

[1] History and Culture, http://wwwin-tools.cisco.com/exec/comm/etl/tools/page/cbook#a=0

[2] What is Web 2.0, T. O’Reilly, http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html, September 2005

[3] Web 2.0 Compact Definition: Trying Again, T. O’Reilly, http://radar.oreilly.com/archives/2006/12/web-20-compact-definition-tryi.html, December 2006

[4] Cisco Corporate Story, http://wwwin-tools.cisco.com/exec/comm/etl/tools/page/cbook#a=0

[5] How Cisco’s CEO John Chambers is Turning the Tech Giant Socialist, E. McGirt, http://www.fastcompany.com/magazine/131/revolution-in-san-jose.html

[6] The Next Frontier in Collaboration: Transforming How Cisco and Channel Partners Work, http://sjc-fs2-web/wg-u/us-c_web/Published/us-canada/uscpo/docs/Channels_Collaboration_Case_Study.pdf

[7] CBTV: Web 2.0, http://wwwin-tools.cisco.com/exec/comm/etl/tools/siena/media/video/2007/dr-144/CBTV_Web_2_0.mp4

[8] Cisco’s $1 Billion Web Site, J. Frook, CommunicationsWeek, http://www.commweek.com

[9] Letter from CIO Communications, In. to Matthew Burns, Content Program Manager, Cisco Systems Inc, 7 May 1997

[10] Cisco Employee Connection Among World’s Best Intranets, http://wwwin.cisco.com/data-shared/cec/rendered_news/html/channels/1/5/101010.shtml

[11] Web 2.0 Enterprise Experience, M. Burns, 4^th Intranet Week—Driving Intranet Success and Value with New Technologies and Innovative Strategies, http://workspace/Livelink/livelink.exe?func=ll&objId=25464530&objAction=Open

[12] Blogs, http://wwwin.cisco.com/cisco/ccoe/technologies/blogs.shtml

[13] Email from S. Canny dated 2 February 2008 Subject: wwwin-blogs-metrics.xls

[14] C-Scape, CES and Market Transitions On My Mind, http://wwwin-blogs.cisco.com/chambers/entry/c_scape_ces_and_market

[15] It’s Showtime for Blogs, J. King, Worldwide Sales Collaboration Board, February 2008

[16] Blogs, D. Bell, CA Learning Series, http://wwwin.cisco.com/CustAdv/orgs/svcs_mkt/cawebteam/web2.0/ppt/blogs.ppt, July 2008

[17] Cisco.com, http://www.cisco.com

[18] Forum Home, D. Govoni, http://wwwin-forums.cisco.com/thread.jspa?threadID=10612&tstart=0

[19] PR News’ Legal PR Awards 2008, http://www.prnewsonline.com/awards/legal/winners_2008.html

[20] Cisco, Dell Blogs Feud over FCoE vs. iSCSI, R. Miller, http://www.datacenterknowledge.com/archives/2008/04/14/cisco-dell-blogs-feud-over-fcoe-vs-iscsi/

[21] Blogs, A. Piese, CA Learning Series, http://wwwin.cisco.com/CustAdv/orgs/svcs_mkt/cawebteam/web2.0/ppt/blogs.ppt, July 2008

[22] Discussion Forums, http://wwwin.cisco.com/cisco/ccoe/technologies/collabsocial_discussionforums.shtml

[23] Email from L. Dixon dated 1 February 2009 Subject: CCoE Monthly Statistics

[24] Discussion Forums, M. Barry, CA Learning Series, http://wwwin.cisco.com/CustAdv/orgs/svcs_mkt/cawebteam/web2.0/ppt/forums.ppt, July 2008

[25] Cisco Green Governance, http://wwwin.cisco.com/cisco/green/governance

[26] Discussion Forums > Let’s Talk Cisco Green, http://wwwin-forums.cisco.com/category.jspa?categoryID=11

[27] Discussion Forums, K. Denis, CA Learning Series, http://wwwin.cisco.com/CustAdv/orgs/svcs_mkt/cawebteam/web2.0/ppt/forums.ppt, July 2008

[28] Discussion Forums, http://wwwin-forums.cisco.com/index.jspa?categoryID=1

[29] Discussion Forums > WebEx Connect, http://wwwinforums.cisco.com/category.jspa?categoryID=292

[30] Discussion Forums > WebEx Connect > Cisco Mailer BulkInvite Widget, http://wwwin-forums.cisco.com/thread.jspa?threadID=14165&tstart=0

[31] Discussion Forums, K. Orton, CA Learning Series, http://wwwin.cisco.com/CustAdv/orgs/svcs_mkt/cawebteam/web2.0/ppt/forums.ppt, July 2008

[32] Linksys Gets Shaken, a Community Is Stirred: How Lithium Technologies’ online community-based CRM solution saved Christmas, L. McKay, http://www.destinationcrm.com/Articles/Columns-Departments/REAL-ROI/Linksys-Gets-Shaken,-a-Community-Is-Stirred-49190.aspx

[33] Dashboard > Project: Mgr Portal, http://zed.cisco.com/confluence/display/PRTL/2008-Jan-9+Manager+Portal+Transition

[34] Wiki...wiki...wiki, C. Tobias, CA Learning Series, http://wwwin.cisco.com/CustAdv/orgs/svcs_mkt/cawebteam/web2.0/ppt/wiki.ppt, July 2008

[35] i-zone, https://na5.brightidea.com/ct/c_es.bix?a=OD619

[36] Collaboratory, http://collaboratory.cisco.com/confluence/display/CAWIKI/Home

[37] Collaboratory: CA Strategy Home, http://collaboratory.cisco.com/confluence/display/CASTR/Home

[38] Wiki...wiki...wiki, P. Tam, CA Learning Series, http://wwwin.cisco.com/CustAdv/orgs/svcs_mkt/cawebteam/web2.0/ppt/wiki.ppt, July 2008

[39] Collaborate Across Cisco Award for Mac-Wiki, P. Chou, http://wwwin-blogs.cisco.com/pchiou/entry/collaborate_across_cisco_award_for

[40] WebEx Connect Community, http://wikicentral.cisco.com/confluence/display/GENERAL/WebEx+Connect+Community

[41] People (Directory) Help New Features, http://wwwin.cisco.com/dir/help/features.shtml

[42] Collaboration Tools: Ciscopedia, http://ciscopedia.cisco.com/display/cpda/Ciscopedia

[43] Relational Navigation, Directory 3.0 & Ciscopedia, J. Beno, http://wwwin-blogs.cisco.com/jbeno/entry/relational_navigation_directory_3_0, September 2007

[44] Ciscopedia, CApedia, & Salespedia, N. Dudhorria, CA Learning Series, http://wwwin.cisco.com/CustAdv/orgs/svcs_mkt/cawebteam/web2.0/ppt/ciscopedia.ppt, July 2008

[45] Time spent searching cuts into company productivity, D. Dubie, http://www.networkworld.com/news/2006/102006-search-cuts-productivity.html

[46] Cisco Employee Connection C-Vision, http://wwwin-cvision.cisco.com/

[47] Video Sharing (C-Vision), http://wwwin.cisco.com/cisco/ccoe/technologies/cvision.shtml

[48] Email from L. Dixon dated 4 February 2009 Subject: CBS Utilization Summary January 2009

[49] Corporate Communications Architecture, http://wwwin.cisco.com/corpcom/arch/index.shtml

[50] Communication and Collaboration IT, http://wwwin.cisco.com/it/ccit/

[51] Communications Center of Excellence, http://wwwin.cisco.com/cisco/ccoe/

[52] C&C Utilization Metrics > Chambers Collaboration Reports > 2009_Jan_COLLAB, http://team.cisco.com/sites/ccoe/metrics/Chambers%20Monthly%20Collab%20Reports/2009_Jan_COLLAB.ppt

[53] C&C Board Members 13 October 2008, WebEx Connect > Files > CC Board of Directors

[54] Cisco Company Meeting, 12 February 2009, http://wwwin.cisco.com/corpcom/arch/ciscotv/index.shtml

[55] Strip for Feb 22, 2009, http://www.dilbert.com/strips/comic/2009-02-22/

[56] Second Life, http://zed.cisco.com/confluence/display/LLSL/Second+Life+at+Cisco

[57] New Media: Second Life, http://wwwin.cisco.com/corpcom/newmedia/second_life.shtml

[58] The End of Second Life, O. Thomas, http://valleywag.gawker.com/5158190/the-end-of-second-life

[59] Email from J. Grobb dated 12 March 2009 Subject: None Attachment: Internet Evolution.pptx

Chapter 11

[1] Sales 2.0 FOR DUMMIES—Sales 2.0 Conference Special Edition, Thompson, D. & Kao, L. (2008) Hoboken, NJ: Wiley Publishing, Inc.

[2] Connecting People, Communities, and Information, http://wwwin.cisco.com/data-shared/cec/rendered_news/html/channels/1/8/204871.shtml

[3] Enterprise & Mid-Market Solutions Marketing Enterprise Architecture, http://wwwin.cisco.com/enterprise/sona/

[4] Mobile Sales Information Services Executive Briefing Center Preso for Pfizer, S. Bouchard, Nov 2007.

[5] WWSPS Community > MSIS > Mobility for Sales > Mobility for Sales Partnership, http://team.cisco.com/sites/WWSPS/msis/Mobility%20for%20Sales/Mobility%20for%20Sales%20Partnership.aspx

[6] Mobile Sales Information Services Opportunity Roadmap, http://team.cisco.com/sites/WWSPS/msis/Shared%20Documents/MSIS%20Opportunity%20Roadmap.ppt

[7] WWSPS Community > Explorers, http://team.cisco.com/sites/WWSPS/explorers/default.aspx

[8] WWSPS Community > Explorer > Capability Requirements, http://team.cisco.com/sites/WWSPS/webexconnect/Lists/Web%2020WebEx%20Connect%20Capability%20Requirements1/AllItems.aspx

[9] Introduction to Mashups and Use Case Templates, S. Bouchard, N. Trevino and M. Hosseini, http://workspace/Livelink/livelink.exe?func=ll&objId=28339469&objAction=Open

[10] WWSPS Community > MSIS > Mobility for Sales > Mobile MBR L1, http://team.cisco.com/sites/WWSPS/msis/Mobility%20for%20Sales/Mobile%20MBR%20L1.aspx

[11] WWSPS Community > Sales 2.0 > Salespedia Overview > Home, http://team.cisco.com/sites/WWSPS/Sales20/Salespedia%20Wiki/Home.aspx

[12] WWSPS Community > Sales 2.0 > Salespedia, http://team.cisco.com/sites/WWSPS/Sales20/Lists/Salespedia/AllItems.aspx

[13] Collaboration Tools: Ciscopedia, http://ciscopedia.cisco.com/display/cpda/Ciscopedia

[14] Cisco WebEx Connect Vision Widget Roadmap, http://workspace/Livelink/livelink.exe?func=ll&objId=28936737&objAction=Open

[15] WWSPS Community > WebEx Connect > WebEx Connect Capability Inventory, http://team.cisco.com/sites/WWSPS/webexconnect/Lists/WebEx%20Connect%20Capability%20Inventory/AllItems.aspx

[16] WWSPS Community > WebEx Connect > WebEx Connect Widget Documentation, http://team.cisco.com/sites/WWSPS/webexconnect/Lists/WebEx%20Connext%20Widget%20Documentation/AllItems.aspx

[17] WebEx Connect Early Adopter Program, http://wwwin.cisco.com/it/services/webexconnect/index.shtml

[18] iFeedback@Cisco, http://team.cisco.com/sites/WWSPS/iFeedback/default.aspx

[19] innovation@cisco overview, http://ework.cisco.com/Livelink/livelink.exe?func=ll&objId=16298976&objAction=Open

[20] About U.S.-Canada, http://wwwin.cisco.com/us-canada/about.shtml

[21] U.S.-Canada, http://wwwin.cisco.com/us-canada/

[22] Email from D. Rhode dated 29 June 2008 Subject: Quote

[23] Sales Planning & Operations, http://wwwin.cisco.com/us-canada/uscpo/

[24] Scale the Power, http://wwwin.cisco.com/us-canada/uscpo/stp/

[25] Collaboration Training for Cisco Administrators, http://wwwin.cisco.com/us-canada/uscpo/stp/collabTraining.shtml

[26] Collaboration, http://wwwin.cisco.com/us-canada/uscpo/collaboration/

[27] Collaboration Guide, http://wwwin.cisco.com/us-canada/uscpo/docs/CollaborationGuide.ppt

[28] Collaboration White Papers and Use Cases, http://wwwin.cisco.com/us-canada/uscpo/collaboration/salestools.shtml

[29] Email from E. Culver dated 13 February 2009 Subject: Collaboration Cockpit

[30] C&C Utilization Metrics > Chambers Collaboration Reports > 2009_Jan_COLLAB, http://team.cisco.com/sites/ccoe/metrics/Chambers%20Monthly%20Collab%20Reports/2009_Jan_COLLAB.ppt

[31] Customer Value Chain Management (CVCM) stAr Framework, presented at CCoE Business Solutions Consortium, 19 Feb 2009

[32] U.S.-Canada Collaboration Metrics, S. Bouchard, 19 Feb 2009, http://sjc-fs2-web/wgu/us-c_web/Published/us-canada/uscpo/collaboration/USCanadaCollaborationMetrics.ppt

[33] U.S.-Canada Web 2.0 Committee January 2009, http://sjc-fs2-web/wg-u/us-c_web/Published/us-canada/uscpo/collaboration/USC_Web_20_Committee.ppt

[34] Email from C. Schenck dated 4 February 2009 Subject: WWSCB Members

[35] About AT, http://wwwin.cisco.com/us-canada/at/about.shtml

[36] SOAR MissionVision, http://wwwin.cisco.com/us-canada/at/docs/soar/mission-vision.ppt

[37] SOAR, http://wwwin.cisco.com/us-canada/at/soar/

[38] Technology Solutions Network, http://wwwin.cisco.com/WWSales/wwops/techops/tsn/

[39] Technology Solutions Network (TSN Overview), http://gsops-wiki.cisco.com/confluence/download/attachments/2785292/TSN_Overview.ppt

[40] SE Connection, http://wwwin.cisco.com/WWSales/wwops/techops/

[41] Email from S. Bouchard dated 29 August 2006 Subject: Connected Communities Background

[42] vSearch Spotlight, http://wwwin.cisco.com/us-canada/uscpo/stp/vSearch.shtml

[43] Fidelity Canada SOAR Program Overview, P. Romzek, M. LaManna, E. Renfer, http://wwwin.cisco.com/us-canada/at/soar/docs/livelink/FidelityCanada.ppt

[44] Collaboration Connection Radio, http://wwwin.cisco.com/voice/news/executives/collaboration_connection/index.shtml

[45] Five to Thrive, http://wwwin.cisco.com/us-canada/five2thrive/

[46] Introducing the Five to Thrive Program, D. Rhode, http://wwwin-blogs.cisco.com/drhode/entry/introducing_the_five_to_thrive

[47] Thrive in Dynamic Times, http://www.cisco.com/en/US/netsol/ns917/index.html

[48] Save to Invest, http://www.cisco.com/en/US/netsol/ns918/index.html

[49] Unlock Employee Potential, http://www.cisco.com/en/US/netsol/ns919/index.html

[50] Drive True Customer Intimacy, http://www.cisco.com/en/US/netsol/ns920/index.html

[51] Outpace Your Competition, http://www.cisco.com/en/US/netsol/ns922/index.html

[52] Transition to a Borderless Enterprise, http://www.cisco.com/en/US/netsol/ns921/index.html

[53] Continued Evolution of the Human Network Effect, http://wwwin.cisco.com/data-shared/cec/rendered_news/html/channels/1/7/202469.shtml

[54] Channels 3.0, http://wwwin.cisco.com/wwchannels/channels3.0/

[55] Navigate to Accelerate, E. Peres, http://wwwin.cisco.com/wwchannels/download/ent/n2a_field_training.ppt

[56] The Next Frontier in Collaboration: Transforming How Cisco and Channel Partners Work, http://sjc-fs2-web/wg-u/us-c_web/Published/us-canada/uscpo/docs/Channels_Collaboration_Case_Study.pdf

[57] Cisco Partner Space, http://www.ciscopartnerspace.com

[58] Marketing, http://wwwin.cisco.com/marketing/

[59] Collaboration Consortium Achieving Value from Collaboration, http://wwwin-blogs.cisco.com/cisco-ccoe/entry/collaboration_consortium_achieving_value_from

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Table of Contents for APPENDIX: References

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