Accounting, 76
Archetypal conflict, 74
Balanced system
decoupling, 50
first production cycle, 48–49
interdependencies and variation, 49
market demand, 50–51
production capacity, 50
production flow, 48
second production cycle, 49–50
units “lost” inside production chain, 49
Bitcoin, 55
Blockchain, 7, 55, 56
Buffer management, 52–53
Buffer time, 53
Business school conflict, 131–132
Cartesian approach, 104
“Cash Flow Statements,” 76
Cause-and-effect relationships, 108
Cause–effect map, 122
Cognitive challenge, 143
Cognitive constraint, 113–114
Cognitive shift, 66
Collaboration and cooperation
hierarchy, 41–42
network theory, 40–43
organizations, 39
Collaborative work, 7–8
Collective intelligence, 103
Competencies, 63–64, 80–81
Complexity conflict, 11–14
assumptions, 139
business school conflict, 131–132
cause–effect analysis, 21
emergence, 137
fundamental assumptions, 21, 22
hierarchical/functional model, 139
hierarchy conflict, 25–27
linear thinking, 133
management accounting, 133
management/organizational structure, 143–144
organization design, 21, 23
sales and production, 134
silo sickness, 140
systemic curriculum for Business Schools, 134–135
Systemic Organization Cartoon, 23–25, 42, 43
transformational steps, 140–143
Conflict cloud thinking process, 11–14, 106–107
Content Factory, 96
Continuous learning program, 35
Control, 107
and constraint in projects, 78–80
vs. don’t change conflict, 75
new organization, 82–83
organizational transformation, 80–81
silo sickness, 81–82
and statistical understanding, 76–78
and vision, 73–76
Control chart, 79, 123
chain reaction, 154
controlled variation, 154
control limits, 152
deployment flowcharts, 154
process behavior chart, 152
time series graph, 152
Controlled variation, 154
Control mechanism, 64
Core Conflict
cognitive constraint, 113–114
inherent conflict, 122
mental models and assumptions, 111–113
needs and goal, 110
positions, 109–110
reality, 109
undesirable effects, 109, 110
Covariance, 64
Critical chain approach, 78–79
management methods, 58–59
and organizational design, 59
organizations, 124–125
process, 57–58
statistical predictability, 124
systemic organization, 65
“systems thinking,” 57
Cross-silo project, 79
Cumulated variation, 78
Data, 2
Decalogue-based management system, 42, 43, 77, 141. See also Transformational steps
Decentralized Autonomous Organizations (DAO), 55
Deming–Goldratt-based approach,
77
Deming’s original 1952 system design, 64
Deming’s “Production viewed as a system,” 18, 19
Deming’s theory, 3
Deployment flowcharts (DFC), 154
Desktop publishing, 90
Digital editorial process, 93–95
Digital library, 94–95
Digital revolution, 90
Digital supply chain, 87–88, 97, 100
Digital technology
collaborative work, 7–8
interdependencies, 6
meaningful interdependencies, 6
scientific foundation, 6
Digital transformation
brands and retailers
digital identity, 91–92
editorial content, 91
Critical Chain, 124–125
C-suite, 121–123
digital library, 94–95
digital supply chain, 87–88, 97, 100
e-commerce, 86
intelligent emotions, 125–126
knowledge and intelligence, 123–124
leadership role, 122
network of conversations, 86
online vs. offline business, 95–96
producing content, 96–99
product editorial process, 86–87, 94
product supply chain, 87–88
publishing industry, 88, 90
radical rethinking, 85
six layers, 88, 90
systemic approach, 101
Digitization
business activities, 5
cognitive experience, 5
non-Euclidean geometry, 6
physical interactions, 5
Directed network, 62
Double entry system, 76
Drum–buffer–rope (DBR) process, 52
Economics
economic models, 127
and financial models, 128
political science, 127
social sciences, 126
systemic knowledge, 126
value and wealth, 128–130
Emergence, 137
Emotional shift, 66
Feeding chain, 58
Financial models, 128
Flat organizations, 108
Functional hierarchies, 42
Future Reality Tree (FRT), 114–115
Goldratt, E.M., 13
Critical Chain algorithm, 58, 62, 65, 78, 80
“cumulated variation,” 78
financial and industrial catastrophes, 28
management/organizational structure, 33, 42, 43
organizational model, 69
organizational system, 18
Theory of Management, 31
Thinking Process approach, 34, 66, 67, 103
Guiding scheduling principle, 81
Hierarchy
collaboration and cooperation, 41–42
Jethro’s proposal, 10
Law Firms, 11
levels of competencies, 10
Newtonian edifice, 11
Hierarchy conflict, 25–27
Hub-projects, 41, 62, 147
Industrial revolution, 9
Information, 2
Intelligent emotions, 67, 125–126
Intelligent Management, 107
Inventory (I), 151
Inventory Dollar Day, 29
Leadership and management
constraint
balanced system, 48–51
buffer management, 52–53
“drum–buffer–rope” process, 52
flow of material, 51
unbalanced system, 47, 52
digital technology, 47
leader, 45
organizations, 46
quality professionals, 46
software technologies, 46
Linear thinking
digitization, 106
geometric relationships, 104
hierarchical functional organization, 105
human organizations, 105
matrix and excel spreadsheet, 104
nonlinearity, 105
Management knowledge, 2
Deming’s theory, 3–4
sustainability, 4
theory and validating, 2–3
Theory of Profound Knowledge, 3
Mental models, 111, 118, 126
Network of projects
command and control, 69, 70
competencies, 146
conventional silo-based hierarchy, 146
conversations for action, 65–67
Critical Chain, 62, 64
depiction, 148
digitization, 149
directed network, 62
flat organizations, 69
hierarchical mindset, 68–69
hub and node interaction, 69
hub-projects, 62, 147
node-projects, 62, 147
one-off projects, 145
optimizing resources and technologies, 62–64
organizational design, 61–62
pooling cash, 64–65
predictability and synchronization, 147
repetitive process, 145
systemic organization, 147
Thinking Processes, 67–68
Network theory
Decalogue method, 42, 43
hubs, 41
oriented network, 41
random networks, 40
scale-free networks, 41
simple subway network, 40, 41
statistical distribution, 40
Newtonian approach, 9–10
Node-projects, 62
Omnichannel communication, 90
One-off projects, 145
Operating expense (OE), 151
Organization, 9
Organizational design, 145
Oriented network, 41
Physics, 5
Plan-Do-Study-Act (PDSA) cycle, 36, 114, 116
Political science, 127
Pooling cash, 63–64
Pooling resources, 64
Predictive statistics studies (SPC), 77, 123–124
Prerequisite Tree, 114
Process behavior chart, 59, 152
Product digital identity (PDI), 91–92, 94
Product editorial process, 94
Product photography conflict, 98–99
Product supply chain, 87–88
Profound knowledge, 59
Project-based organization, 80, 81
Project management, 58
Quality improvement technique, 56–57
Quality improvement toolkit, 123
Quantum Mechanics conflict, 155, 156
Recurrent and non-recurrent activities, 63
Repetitive process, 145
Scale-free networks, 41, 62
Scientific Method, 2, 9
Silo-based organizational design, 13
Software technologies, 46
Statistical predictability, 53, 124
Statistical process control (SPC), 29–30, 77–78, 123
Statistical understanding, 76–78
Sustainability, 4
Synchronization, 32
conversations for action, 65
digital and physical supply chains, 87, 97, 100
external constraint, 33, 34, 54
finite resource management, 147
Systemic curriculum for Business Schools, 134–135
Systemic Organization Cartoon, 23–25, 42, 43, 141, 142
Systemic thinking
assumptions and mental models, 106
collective intelligence, 103–104
Conflict Cloud, 106–107
core conflict, 109–113
Future Reality Tree, 114–115
human experience, 118–119
intelligent management, 103
linear thinking, 104–106
PDSA cycle, 116, 118
theory of Constraints, 107–108
Thinking Processes, 108–109
value chain, 104
Systems theory, 3
Teamwork, 81
Technology
Blockchain, 55, 56
critical chain project, 57–59
disruptive, 55
“ecosystems,” 56
redesigning organizations, 56–57
trust, 56
The New Economics, 3, 4
Theory of Constraints (TOC), 13, 39, 78
and Decalogue, 20–21
measurements from, 151
real innovation, 138
systemic thinking, 107–108
Theory of Knowledge, 3
Theory of Profound Knowledge (TPK), 3
Thinking Processes, 67–68
cycle, Decalogue method, 115–117
pattern for change, 108–109
Throughput accounting, 151
Throughput Dollar Day, 29
Time series graph, 152
Totally variable cost (TVC), 151
Traditional critical path method, 58–59
Transformational steps
constraints, 31
buffer management, 31–32
reducing variation, 32–33
reliability, 34
selection, 31
continuous learning program, 35
external constraint elimination, 33–34
GAAP-derived measurements, 27–28
interdependencies, 29
reducing variation, 29–30
suitable management/organizational structure, 33
variables, 28–29
Transition Tree, 114
Undesirable effects (UDEs), 109
Value chain, 66, 104
Variation, 49
controlled, 154
cumulated, 78
management errors, 30
market demand, 49
production stage, 50
reducing, 29–30, 68
Statistical Process Control (SPC), 29
Vision, 73–76, 107
“Whack-a-mole” exercise, 3