Index
A
B
C
advanced equipment and technology
implementation (See Cloud implementation)
Information Age (See Information Age)
contracts and service level agreements
ITIL (See Information technology information library (ITIL))
D
E
F
G
H
I, J
Information technology information library (ITIL)
disaster recovery and failover requirements
high-level goals and requirements
human interactions and business requirements
manageability and limited complexity
scalability requirements and expectations
K
L
M
business and technical advantages
cloud-deployed control application
on-premises and cloud-based applications
N
O
P
Q
R
S
Service knowledge management system (SKMS)
data collection and consolidation
T
U
V
W, X, Y, Z