Publisher’s acknowledgements

Text credits

3 Elvis Presley: Quoted by Elvis Presley; 16 Greggs plc: Greggs plc Annual Report and Accounts 2015. Retrieved from https://corporate.greggs.co.uk/sites/default/files/GREGGS_23781_AR_2015.pdf; 16, 17, 36, 47, 56, 57, 67–68, 73, 73, 73–74, 98–99, 108, 118, 127, 135, 136, 144, 145, 156, 164, 173, 182–183, 193, 205–206, 226, 238, 249, 260, 269, 283, 283–284, 295, 310, 320, 370, 389 and 412 Greggs plc: GREGGS PLC Annual Report & Accounts 2020. Bringing Out the Best in Us. Retrieved from https://corporate.greggs.co.uk/sites/default/files/Greggs_ARA_2020_0.pdf; 19, 75 and 120 Benjamin Franklin: Quoted by Benjamin Franklin; 29 Charles Duhigg: Quoted by Charles Duhigg; 38 Suze Orman: Quoted by Suze Orman; 49 Jack Welch: Quoted by Jack Welch; 61 Christine Klimek: Quoted by Christine Klimek; 69 Sam Walton: Quoted by Sam Walton; 80 National Archives: HM Revenue & Customs receipts statistics, www.gov.uk/government/collections/hm-revenue-customs-receipts; 86 Arnold H. Glasow: Quoted by Arnold H. Glasow; 101 Feist: Quoted by Feist; 110 Guy Fieri: Quoted by Guy Fieri; 137 Charles Caleb Colton: Quoted by Charles Caleb Colton; 141 Uber Technologies, Inc.: Uber London Ltd, 2019 Financial Statements; 147 Henry Kravis: Quoted by Henry Kravis; 157 Sergio Marchionne: Quoted by Sergio Marchionne; 165 Atlântico Press: Fitzgerald, F. S. (2000). The Great Gatsby. Atlântico Press; 175 Satya Nadella: Quoted by Satya Nadella; 187 Kenneth Lay: Quoted by Kenneth Lay; 195 Kelvin Sampson: Quoted by Kelvin Sampson; 207 Marc Rich: Quoted by Marc Rich; 216 Louis Gerstner Jr: Quoted by Louis Gerstner Jr; 223–225 Financial Reporting Council: UK Corporate Governance Code, Financial Reporting Council; 231 James Rouse: Quoted by James Rouse; 235 The Financial Times Ltd: The shackles are off: Unilever goes for growth after UK move, https://www.ft.com/content/66cc51f4-1ec3-4299-a7a7-ba152917947b; 251 William Blake: Quoted by William Blake; 262 David Tepper: Quoted by David Tepper; 271, 285 and 291 Warren Buffet: Quoted by Warren Buffet; 299 Uday Kotak: Quoted by Uday Kotak; 312 Publilius Syrus: Quoted by Publilius Syrus; 327 Chartered Institute of Management Accountants: Adapted from Chartered Institute of Management Accountants; 332 Ernst-Jan Bouter: Quoted by Ernst-Jan Bouter; 341 Charles Dickens: Wilkins Micawber, fictional character from the novel David Copperfield by Charles Dickens, author; 352 Keith Davis: Quoted by Keith Davis; 359 Ray Panko: Quoted by Ray Panko; 362 John Maynard Keynes: Quoted by John Maynard Keynes;