Understanding the Multitenant Nature of SaaS Solutions

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Understanding the Multitenant Nature of SaaS Solutions

SaaS applications are often multitenant solutions; that is, within the cloud, two or more companies may share the same server resources, as shown in Figure 2-2. Depending on their size and fees, customers may also share database resources. Further, depending on the SaaS provider, customizing a multitenant solution may be difficult, expensive, or impossible.

An illustration shows a large cloud in which a server representing SaaS provider (multitenant) provides access to client 1, client 2, client 3, and client 4. — FIGURE 2-2 Many SaaS solutions are multitenant, which means that customers may share computing resources behind the scenes.

CASE 2-2 Taleo SaaS for Human Resources Management

To achieve wide-scale use, an SaaS solution must have large market potential. Every business must recruit, hire, train, and compensate employees. The Taleo cloud-based talent management system, shown in FIGURE 2-3, provides applications and services to meet company human resources demands. Specifically, Taleo SaaS solutions provide the following:

FIGURE 2-3 The Taleo SaaS-based HR system.

Courtesy of Oracle.

Recruitment tools companies can use to attract, hire, and integrate talented individuals into the company culture
Performance-management tools companies can use to evaluate employees and plan their growth and eventual replacement
Compensation tools appropriate for companies with a global workforce
Workforce training and professional development tools companies can use to educate and train employees

Exercise For an SaaS solution to be successful, the solution must be disruptive, meaning, the solution should change the way people operate or do business. iTunes, for example, changed the way people listen to music. Discuss whether or not you consider the Taleo cloud-based solutions disruptive.

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Table of Contents for Understanding the Multitenant Nature of SaaS Solutions

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Understanding the Multitenant Nature of SaaS Solutions

Table of Contents for
Understanding the Multitenant Nature of SaaS Solutions