Home Page Icon
Home Page
Table of Contents for
Part I THE LANDSCAPE
Close
Part I THE LANDSCAPE
by Laura Cooley, Calvin L. Chou
Communication Rx: Transforming Healthcare Through Relationship-Centered Communication
Cover Page
Title Page
Copyright Page
Dedication
Contents
Acknowledgments
Preface
Part I THE LANDSCAPE
Chapter 1 Building the Case for Communication and Relationships
Chapter 2 Communication and Patient Experience
Part II THE FUNDAMENTAL SKILL SETS
Chapter 3 Skill Set One The Beginning of the Encounter
Chapter 4 Skill Set Two Skills That Build Trust
Chapter 5 Skill Set Three Delivering Diagnoses and Treatment Plans
Part III PRACTICAL APPLICATIONS OF THE SKILL SETS
Chapter 6 Challenging Conversations with Patients
Chapter 7 The Skill Sets and the Electronic Health Record
Chapter 8 Patient Engagement and Motivational Interviewing
Chapter 9 Shared Decision-Making
Chapter 10 Feedback A Commitment to the Relationship
Chapter 11 Appreciative Coaching “I Want to Be Known as the Clinician Who …”
Chapter 12 Communicating Effectively on Healthcare Teams
Chapter 13 Challenging Conversations with Colleagues
Chapter 14 Culture and Diversity
Chapter 15 Communicating Across Hierarchy
Part IV INSTITUTING COMMUNICATION INITIATIVES
Chapter 16 Teaching the Skill Sets
Chapter 17 Developing Facilitators in Train-the-Trainer Programs Establishing Local Influence
Chapter 18 Implementation and Planning Supporting Organizational Change
Notes
Index
Search in book...
Toggle Font Controls
Playlists
Add To
Create new playlist
Name your new playlist
Playlist description (optional)
Cancel
Create playlist
Sign In
Email address
Password
Forgot Password?
Create account
Login
or
Continue with Facebook
Continue with Google
Sign Up
Full Name
Email address
Confirm Email Address
Password
Login
Create account
or
Continue with Facebook
Continue with Google
Prev
Previous Chapter
Preface
Next
Next Chapter
Chapter 1 Building the Case for Communication and Relationships
PART I
THE LANDSCAPE
Add Highlight
No Comment
..................Content has been hidden....................
You can't read the all page of ebook, please click
here
login for view all page.
Day Mode
Cloud Mode
Night Mode
Reset