Resources

Thousands of references are available for every aspect of human resources, so it's just not possible to include every great resource here. The resources included in this appendix are those that add dimension or different perspectives to the information presented in this book. Although the best preparation for both the PHR and SPHR examinations is diverse generalist experience, these resources will provide a more in-depth refresher than is possible in this guide:

A Word About the Internet A wealth of information is available on the Internet that is current and easily accessible. The best way to access this information is through a search engine such as Google (www.google.com). If you haven't used a search engine before, you can get instructions on how to search by clicking the Help button on each search page. When you type in the phrase you want to research, you will get a list of websites to check out.

Information About the Test For information about eligibility requirements and test dates, the best source is the Human Resource Certification Institute (HRCI). There are two sources for information from HRCI. The first is the PHR/SPHR/GPHR Certification Handbook (described in the introduction of this book), which is free of charge and published annually. The handbook provides all the information necessary to apply for the exams and includes pricing, deadlines, and general information. The second source is the HRCI website (www.hrci.org). The website contains a great deal of information about the exams and also allows you to view the handbook online, download a copy, or request that a hard copy be mailed to you. Another helpful information source is the HRCI Certification Guide, published by the Society for Human Resource Management. This inexpensive guide explains the testing process, discusses various study methods, and contains sample questions and answers; it can be purchased from several national online booksellers.

Professional Associations Professional associations are often a great source of information about current trends in a particular practice area. Some of them are member-only sites, but even those often have useful information available to nonmembers.

As mentioned earlier, many sources of HR information are available. The inclusion of these resources is not an endorsement of the information contained in them. They are provided only as suggestions for further reading should you feel the need for more detail in one of these areas. For ease of use, the list is organized according to functional area.

Business Management and Strategy

Resources included with Business Management and Strategy cover general human resource books and resources for other business disciplines with which HR professionals interact on a daily basis.

Books

Chase, Richard B., F. Robert Jacobs, and Nicholas J. Aquilano. Operations Management for Competitive Advantage, 11th ed. Boston: McGraw-Hill/Irwin, 2006.

Fitz-Enz, Jac. The 8 Practices of Exceptional Companies: How Great Organizations Make the Most of Their Human Assets, 3rd ed. New York: AMACOM, 2005.

Hiam, Alexander. Marketing for Dummies, 3rd ed. Indianapolis: John Wiley & Sons, Inc., 2009.

Kaplan, Robert S., and David P. Norton. The Balanced Scorecard: Translating Strategy into Action. Boston: Harvard Business School Press, 1996.

Losey, Mike, Dave Ulrich, and Sue Meisinger. The Future of Human Resource Management: 64 Thought Leaders Explore the Critical HR Issues of Today and Tomorrow. Hoboken, NJ: John Wiley & Sons, Inc., 2005.

Mathis, Robert L., and John H. Jackson. Human Resource Management, 12th ed. Mason, OH: Thomas South-Western, 2008.

Phillips, Jack, Ron Stone, and Patricia Phillips. The Human Resources Scorecard: Measuring the Return on Investment (Improving Human Performance). Boston: Butterworth-Heinemann, 2001.

Tracy, John A. How to Read a Financial Report: Wringing Vital Signs Out of the Numbers, 7th ed. Hoboken, NJ: John Wiley & Sons, Inc., 2009.

Weill, Peter, and Jeanne Ross. IT Governance: How Top Performers Manage IT Decision Rights for Superior Results. Boston: Harvard Business School Press, 2004.

Professional Associations

American Institute of Certified Public Accountants, www.aicpa.org

American Management Association, www.amanet.org

American Marketing Association, www.marketingpower.com

HR People & Strategy, www.hrps.org

The Institute for the Management of Information Systems, www.imis.org.uk

The Institute of Operations Management, www.iomnet.org.uk

International Association for Human Resource Information Management, www.ihrim.org

Society for Human Resource Management, www.shrm.org

Workforce Planning and Employment

These resources are some of the many related to planning for workforce recruiting and employment. In addition, Chapter 4, “Workforce Planning and Employment,” includes links to government agencies enforcing employment laws, should you want to read more about them.

Books

Ahlrichs, Nancy S. Competing for Talent: Key Recruitment and Retention Strategies for Becoming an Employer of Choice. Palo Alto, CA: Davies-Black Publishing, 2000.

Bechet, Thomas P. Strategic Staffing: A Comprehensive System for Effective Workforce Planning, 2nd ed. New York: AMACOM, 2008.

Bradt, George B., and Mary Vonnegut. Onboarding: How to Get Your New Employees Up to Speed in Half the Time. Hoboken, NJ: John Wiley & Sons, Inc., 2009.

Manning, Paula, and Jennifer Brugh. Recruiting and Retaining Employees for Dummies. New York: Hungry Minds, 2001.

Phillips, Jack J., and Adele O. Connell. Managing Employee Retention: A Strategic Accountability Approach. Boston: Butterworth-Heinemann, 2003.

Steingold, Fred S. The Employer's Legal Handbook: Manage Your Employees and Workplace Effectively, 10th ed. Berkeley, CA: Nolo Press, 2011.

Truesdell, William H. Secrets of Affirmative Action Compliance, 9th ed. Walnut Creek, CA: Management Advantage, 2010.

Professional Associations

American Staffing Association, www.staffingtoday.net (look for the issue papers)

International Labour Organization, www.ilo.org

International Public Management Association for Human Resources, www.ipma-hr.org

Worldwide ERC, www.erc.org

Human Resource Development

These resources provide additional information about developing talent within organizations.

Books

Anderson, Dean, and Linda Ackerman Anderson. Beyond Change Management: How to Achieve Breakthrough Results Through Conscious Change Leadership. San Francisco: Pfeiffer, 2001.

Becker, Brian E., Mark A. Huselid, and Dave Ulrich. The HR Scorecard: Linking People, Strategy, and Performance. Boston: Harvard Business School Press, 2001.

Carliner, Saul. Designing e-learning. Alexandria, VA: ASTD Press, 2002.

Fitz-Enz, Jac. The ROI of Human Capital: Measuring the Economic Value of Employee Performance, 2nd ed. New York: AMACOM, 2009.

Grote, Richard. Discipline Without Punishment: The Proven Strategy That Turns Problem Employees into Superior Performers, 2nd ed. New York: AMACOM, 2006.

Hodell, Chuck. ISD from the Ground Up: A No-Nonsense Approach to Instructional Design, 3rd Ed. Alexandria, VA: ASTD Press, 2011.

Knowles, Malcolm S., Elwood F. Holton, and Richard A. Swanson. The Adult Learner: The Definitive Classic in Adult Education and Human Resource Development, 6th ed. Boston: Butterworth-Heinemann, 2005.

Marquardt, Michael J. Building the Learning Organization: Achieving Strategic Advantage Through a Commitment to Learning, 3rd ed. Boston: Nicholas Brealey, 2011.

Philips, Jack, and Ron D. Stone. How to Measure Training Results: A Practical Guide to Tracking the Six Key Indicators. New York: McGraw-Hill, 2002.

Robbins, Stephen, and Timothy Judge. Organizational Behavior, 14th ed. Upper Saddle River, NJ: Prentice Hall, 2011.

Senge, Peter M. The Fifth Discipline: The Art and Practice of the Learning Organization, rev. and updated ed. New York: Doubleday/Currency, 2006.

Professional Associations

American Society for Training & Development, www.astd.org

Compensation and Benefits

Additional information about compensation and benefit issues and processes is available in the following resources.

Books

Beam, Burton T., Jr., and John J. McFadden. Employee Benefits, 8th ed. Chicago: Real Estate Education, 2007.

Berger, Lance A., and Dorothy R. Berger, eds. The Compensation Handbook: A State-of-the-Art Guide to Compensation Strategy and Design, 5th ed. New York: McGraw-Hill, 2008.

Plachy, Roger J., and Sandra J. Plachy. Building a Fair Pay Program: A Step-by-Step Guide, 2nd ed. New York: AMACOM, 1998.

Professional Associations

American Payroll Association, www.americanpayroll.org

Employee Benefit Research Institute, www.ebri.org

International Foundation of Employee Benefit Plans, www.ifebp.org

International Society of Certified Employee Benefits Specialists, www.iscebs.org

WorldatWork (formerly American Compensation Association), www.worldatwork.org

Employee and Labor Relations

These resources provide additional information on labor and employee relations.

Books

Brounstein, Marty. Coaching and Mentoring for Dummies. New York: IDG Books Worldwide, 2000.

Costantino, Cathy A., and Christina Sickles Merchant. Designing Conflict Management Systems: A Guide to Creating Productive and Healthy Organizations. San Francisco: Jossey-Bass, 1996.

DelPo, Amy, and Lisa Guerin. Dealing with Problem Employees: A Legal Guide, 6th ed. Berkeley, CA: Nolo Press, 2011.

Holley, William H., Kenneth M. Jennings, and Roger S. Wolters. The Labor Relations Process, 9th ed. Mason, OH: South-Western, 2008.

Grazier, Peter B. Before It's Too Late: Employee Involvement... An Idea Whose Time Has Come. Chadds Ford, PA: Teambuilding, 1989.

Kaye, Beverly, and Sharon Jordan-Evans. Love 'Em or Lose 'Em: Getting Good People to Stay, 4th ed. San Francisco: Berrett-Koehler Publishers, 2008.

Larkin, T.J., and Sandar Larkin (contributor). Communicating Change: Winning Employee Support for New Business Goals, 2nd ed. New York: McGraw-Hill, 1994.

Cassel, Robert M. Charles S. Loughran. Negotiating a Labor Contract: A Management Handbook, 4th ed. Washington, D.C.: BNA Books, 2010.

Sheridan, Kevin, Building a Magnetic Culture: How to Attract and Retain Top Talent to Create an Engaged, Productive Workforce. New York: McGraw-Hill, 2012.

Spitzer, Dean R. Supermotivation: A Blueprint for Energizing Your Organization from Top to Bottom. New York: AMACOM, 1995.

Professional Associations

National Public Employer Labor Relations Association, www.npelra.org

Recruiting and Staffing Focus Area, www.shrm.org/hrdisciplines/staffingmanagement/

Risk Management

These are some of the many resources available for workplace health, safety, and security issues.

Books

Blanco, James A., and Dave Evans. Business Fraud: Know It & Prevent It. Huntington, WV: Humanomics Publishing, 2001.

Fay, John J. Contemporary Security Management, 3rd ed. Burlington, MA: Butterworth-Heinemann, 2011.

Geller, E. Scott. The Psychology of Safety Handbook, 2nd ed. Boca Raton, FL: CRC Press, 2001.

Greenspan, Amy. Employer's Guide to Workplace Privacy, 7th ed. New York: Aspen Publishers, 2007.

Levy, Barry S., David H. Wegman, Sherry L. Baron, and Rosemary K. Sokas. Occupational and Environmental Health: Recognizing and Preventing Disease and Injury, 6th ed. New York: Oxford University Press, 2011.

Mitroff, Ian I., Christine M. Pearson, and L. Katharine Harrington. The Essential Guide to Managing Corporate Crises: A Step-by-Step Handbook for Surviving Major Catastrophes. New York: Oxford University Press, 1996.

Professional Associations

The American Society of Safety Engineers, www.asse.org

National Association of Safety Professionals, www.naspweb.com

National Safety Council, www.nsc.org