Appendix . Notes

Chapter One: Best Practices in Leader Selection

1.

Hogan, R., and Kaiser, R. B. “What We Know about Leadership”. Review of General Psychology, 2005, 9(2), 169–180.

2.

Fernandez-Araoz, C. “Hiring without Firing.” Harvard Business Review, 1999 (July–August), 109–120.

3.

Lucier, C., Schuyt, R., and Tse, E. “CEO Succession 2004: The World’s Most Prominent Temp Workers.” strategy+business, 2005 (39), 29–43.

4.

Pittinsky, T. L., Rosenthal, S. A., Welle, B., and Montoya, R. M. National Leadership Index 2005: A National Study of Confidence in Leadership. Cambridge, Mass.: Harvard University, John F. Kennedy School of Government, Center for Public Leadership, 2005.

5.

Bernthal, P. R., and Erker, S. Selection Forecast: Recruiting and Hiring Talent. Pittsburgh: Development Dimensions International, 2005.

6.

Lucier and others, “CEO Succession 2004.”

7.

“Insider CEOs Believed to Outperform Outsider CEOs According to Business Influencers.” [http://www.burson-marsteller.com/pages/news/releases/2004/press-03-03-2004].

8.

Campbell, J. P., McCloy, R. A., Oppler, S. H., and Sager, C. E. “A Theory of Performance.” In N. Schmitt, W. Borman, and Associates (eds.), Personnel Selection in Organizations (pp. 35–70). San Francisco: Jossey-Bass, 1993.

9.

Ibid.

10.

Bernthal and Erker, Selection Forecast.

11.

Harter, J. K., Schmidt, F. L, and Hayes, T. L. “Business-Unit-Level Relationship between Employee Satisfaction, Employee Engagement, and Business Outcomes: A Meta-Analysis.” Journal of Applied Psychology, 2002, 87, 268–279.

12.

Robertson, I. T., and Smith, M. “Personnel Selection.” Journal of Occupational and Organizational Psychology, 2001, 74(4), 441ff.

13.

Bernthal and Erker, Selection Forecast.

14.

Hausknecht, J. P., Day, D. V., and Thomas, S. C. “Applicant Reactions to Selection Procedures: An Updated Model and Meta-Analysis.” Personnel Psychology, 2004, 57, 639–683.

15.

Russell, C. “A Longitudinal Study of Top-Level Executive Performance.” Journal of Applied Psychology, 2001, 86(4), 560–573.

16.

Howard, A. “Identifying, Assessing, and Selecting Senior Leaders.” In S. J. Zaccaro and R. Klimoski (eds.), The Nature and Context of Organizational Leadership (pp. 305–346). San Francisco: Jossey-Bass, 2001.

17.

Lucier and others, “CEO Succession 2004.”

18.

Bernthal and Erker, Selection Forecast.

19.

Ibid.

20.

Crenshaw, J. “The Use of Video and Audio Technology in the Structured Interview Process: A Meta-Analytic Review of Reliability and Race-Based Group Differences.” Paper presented at the 20th Annual Conference of the Society for Industrial/Organizational Psychology, Los Angeles, 2005.

21.

Robertson and Smith, “Personnel Selection.”

22.

Chan, D. “Current Directions in Personnel Selection Research.” Current Directions in Psychological Science, 2005, 14(4), 220–223.

23.

Campbell and others, “A Theory of Performance.”

24.

Jansen, P.G.W., and Stoop, B.A.M. “The Dynamics of Assessment Center Validity: Results of a 7-Year Study.” Journal of Applied Psychology, 2001, 86(4), 741–753; Russell, C. “A Longitudinal Study of Top-Level Executive Performance.” Journal of Applied Psychology, 2001, 86(4), 560–573.

25.

Russell, “Longitudinal Study of Top-Level Executive Performance.”

26.

Howard, A., and Bray, D. W. Managerial Lives in Transition: Advancing Age and Changing Times. New York: Guilford, 1988.

27.

Bartram, D. “Assessment in Organisations.” Applied Psychology: An International Review, 2004, 53(2), 237ff.

28.

Garman, A. N. “Assessing Candidates for Leadership Positions.” In R. L. Lowman (ed.), California School of Organizational Studies: Handbook of Organizational Consulting Psychology: A Comprehensive Guide to Theory, Skills, and Techniques (pp. 185–211). San Francisco: Jossey Bass, 2002; Howard, “Identifying, Assessing, and Selecting Senior Leaders.”

29.

Bartram, “Assessment in Organisations.”

30.

Ibid.

31.

Cejka, Search & Solucient, LLC. Hospital CEO Leadership Survey. St. Louis, Mo., and Evanston, Ill.: Authors, 2005.

32.

Hausknecht and others, “Applicant Reactions to Selection Procedures.”

33.

McDaniel, M. A., and others. “Use of Situational Judgment Tests to Predict Job Performance: A Clarification of the Literature. Journal of Applied Psychology, 2001, 86(4), 730–740.

34.

Hogan and Kaiser, “What We Know about Leadership.”

35.

Robertson and Smith, “Personnel Selection.”

36.

Fernandez-Araoz, “Hiring without Firing.”

37.

Hogan and Kaiser, “What We Know about Leadership.”

38.

Arthur, W. Jr., Woehr, D. J., and Graziano, W. G. “Personality Testing in Employment Settings: Problems and Issues in the Application of Typical Selection Processes.” Personnel Review, 2001, 30(6), 657–676.

39.

Day, D. V., and Silverman, S. B. “Personality and Job Performance: Evidence of Incremental Validity.” Personnel Psychology, 1989, 42, 25–36.

40.

McCall, W. M., and Lombardo, M. M. Off the Track: Why and How Successful Executives Get Derailed. Greensboro, N.C.: Center for Creative Leadership, 1983.

41.

Arthur and others, “Personality Testing in Employment Settings.”

42.

Hogan, R., Hogan, J., and Roberts, B. W. “Personality Measurement and Employment Decisions: Questions and Answers.” American Psychologist, 1996, 51(5), 469–477.

43.

Bartram, “Assessment in Organisations.”

44.

Hausknecht and others, “Applicant Reactions to Selection Procedures.”

45.

Robertson and Smith, “Personnel Selection.”

46.

Hogan and others, “Personality Measurement and Employment Decisions.”

47.

Hough, L. M., and others. “Criterion-Related Validities of Personality Constructs and the Effect of Response Distortion on Those Validities.” Journal of Applied Psychology Monograph, 1990, 75(5), 581–595.

48.

Bernthal and Erker, Selection Forecast.

49.

Cascio, W. Applied Psychology in Human Resource Management (5th ed.). New York: Prentice Hall, 1997.

50.

Judge, T. A., and Piccolo, R. F. “Transformational and Transactional Leadership: A Meta-Analytic Test of Their Relative Validity.” Journal of Applied Psychology, 2004, 89(5) 755–768.

51.

Russell, “Longitudinal Study of Top-Level Executive Performance.”

52.

Reilly, R. R., and Chao, G. T. “Validity and Fairness of Some Alternative Employee Selection Procedures.” Personnel Psychology, 1982, 35, 1–62.

53.

Howard and Bray, Managerial Lives in Transition.

54.

Schmidt, F. L., and Hunter, J. E. “The Validity and Utility of Selection Methods in Personnel Psychology: Practical and Theoretical Implications of 85 Years of Research Findings.” Psychological Bulletin, 1998, 124, 262–274.

55.

Shackleton, V., and Newell, S. “Management Selection: A Comparative Survey of Methods Used in Top British and French Companies.” Journal of Occupational Psychology, 1991, 64, 23–36.

56.

Conway, J. M., Jako, R. A., and Goodman, D. F. “A Meta-Analysis of Interrater and Internal Consistency Reliability of Selection Interviews.” Journal of Applied Psychology, 1995, 80(5), 565–579.

57.

Hough, L. M., and Oswald, F. L. “Personnel Selection: Looking toward the Future—Remembering the Past.” Annual Review of Psychology, 2000, 51, 631–664.

58.

Crenshaw, “Use of Video and Audio Technology in the Structured Interview Process.”

59.

Huffcutt, A. I., and others. “Comparison of Situational and Behavior Description Interview Questions for Higher-Level Positions.” Personnel Psychology, 2001, 54, 619–644; Pulakos, E. D., and Schmitt, N. “Experience-Based and Situational Interview Questions: Studies of Validity.” Personnel Psychology, 1995, 48, 289–308.

60.

Taylor, P. J., and Small, B. “Asking Applicants What They Would Do versus What They Did Do: A Meta-Analytic Comparison of Situational and Behaviour Employment Interview Questions.” Journal of Occupational and Organizational Psychology, 2002, 75, 277–294.

61.

Huffcutt and others. “Comparison of Situational and Behavior Description Interview Questions.”

62.

Robertson and Smith, “Personnel Selection.”

63.

Hunter, J. E., and Hunter, R. F. “Validity and Utility of Alternative Predictors of Job Performance.” Psychological Bulletin, 1984, 96, 72–98.

64.

Howard, A. “A Reassessment of Assessment Centers: Challenges for the 21st Century.” Journal of Social Behavior and Personality, Assessment Centers: Research and Applications [Special issue], 1997, 12(5), 13–52; Thornton, G. C. III, and Rupp, D. E. Assessment Centers in Human Resource Management: Strategies for Prediction, Diagnosis, and Development. Mahwah, N.J.: Erlbaum, 2005.

65.

Cascio, Applied Psychology in Human Resource Management; Thornton, G. C. III, and Byham, W. C. Assessment Centers and Managerial Performance. New York: Academic Press, 1982.

66.

Howard and Bray, Managerial Lives in Transition.

67.

Toegel, G., and Conger, J. A. “360-Degree Feedback: Time for Reinvention.” Academy of Management Learning and Education Journal, 2003, 297–311.

68.

Howard and Bray, Managerial Lives in Transition.

69.

Sackett, P., and Ellington, J. E. “The Effects of Forming Multi-Predictor Composites on Group Differences and Adverse Impact.” Personnel Psychology, 1997, 50, 707–721.

70.

Conway and others, “Meta-Analysis of Interrater and Internal Consistency Reliability of Selection Interviews.”

71.

Ibid.

72.

Chan, D., and Schmitt, N. “Video-Based versus Paper-and-Pencil Method of Assessment in Situational Judgment Tests: Subgroup Differences in Performance and Face Validity Perceptions.” Journal of Applied Psychology, 1997, 82, 143–159.

73.

Young, B. S., Arthur, W. Jr., and Finch, J. “Predictors of Managerial Performance: More Than Cognitive Ability.” Journal of Business and Psychology, 2000, 15(1), 53–72.

74.

Goffin, R. D., Rothstein, M. G., and Johnston, N. G. “Personality Testing and the Assessment Center: Incremental Validity for Managerial Selection.” Journal of Applied Psychology, 1996, 81(6), 746–756.

75.

Huffcutt, A. I., Roth, P. L., and McDaniel, M. A. “A Meta-Analytic Investigation of Cognitive Ability in Employment Interview Evaluations: Moderating Characteristics and Implications for Incremental Validity.” Journal of Applied Psychology, 1996, 81(5), 459–473.

76.

Sawyer, J. “Measurement and Prediction, Clinical and Statistical.” Psychological Bulletin, 1966, 66, 178–200.

77.

Bernthal and Erker, Selection Forecast.

78.

Ryan, A. M., and Sackett, P. R. “Relationships between Graduate Training, Professional Affiliation, and Individual Psychological Assessment Practices for Personnel Decisions.” Personnel Psychology, 1992, 45, 363–387.

79.

Kwaske, I. H. “Individual Assessments for Personnel Selection: An Update on a Rarely Researched but Avidly Practiced Practice.” Consulting Psychology Journal: Practice and Research, 2004, 56(3), 186–195.

80.

Ryan and Sackett, “Relationships between Graduate Training, Professional Affiliation, and Individual Psychological Assessment Practices for Personnel Decisions.”

81.

International Task Force on Assessment Center Guidelines. Guidelines and Ethical Considerations for Assessment Center Operations. Pittsburgh: Development Dimensions International, 2000.

82.

Howard, “Reassessment of Assessment Centers.”

83.

Howard and Bray, Managerial Lives in Transition.

84.

Thornton and Rupp, Assessment Centers in Human Resource Management.

85.

Gaugler, B. B., Rosenthal, D. B., Thornton, G. C. III, and Bentson, C. “Meta-Analysis of Assessment Center Validity.” Journal of Applied Psychology, 1987, 72, 493–511.

86.

Conway and others, “Meta-Analysis of Interrater and Internal Consistency Reliability of Selection Interviews.”

87.

Bernthal and Erker, Selection Forecast.

88.

Schmidt and Hunter, “Validity and Utility of Selection Methods in Personnel Psychology.”

89.

Cropanzano, R. “The Justice Dilemma in Employee Selection: Some Reflections on the Trade-Offs between Fairness and Validity.” The Industrial-Organizational Psychologist, 1994, 31(3), 90–93.

90.

Anderson, N., Lievens, F., van Dam, K., and Ryan, A. M. “Future Perspectives on Employee Selection: Key Directions for Future Research and Practice.” Applied Psychology: An Internal Review, 2004, 53(4), 487–501.

91.

Schmidt and Hunter, “Validity and Utility of Selection Methods in Personnel Psychology.”

92.

Bernthal and Erker, Selection Forecast.

93.

Schmidt and Hunter, “Validity and Utility of Selection Methods in Personnel Psychology.”

94.

Cropanzano, “Justice Dilemma in Employee Selection.”

95.

Cronshaw, S. F. “Lo! The Stimulus Speaks: The Insider’s View on Whyte and Latham’s ‘The Futility of Utility Analysis.’” Personnel Psychology, 1997, 50, 611–615.

96.

Rogers, R. W., Wellins, R. S., and Conner, D. R. The Power of Realization: Building Competitive Advantage by Maximizing Human Resource Initiatives. Pittsburgh: Development Dimensions International, 2002.

Chapter Two: Best Practices in Leadership Assessment

1.

Maynard, M. “Lower Your Window Shades: Today’s Film in ‘The Rookie.’” New York Times, October 27, 2004, p. BU5.

2.

Ibid.

3.

Lucier, C., Schuyt, R., and Handa, J. “CEO Succession 2003: The Perils of Good Governance.” Booz Allen Hamilton. [http://www.boozallen.de/content/downloads/5h_ceo_2004.pdf]. October 19, 2004.

4.

Sala, F. “Executive Blind Spots: Discrepancies between Self- and Other-Ratings.” Consulting Psychology Journal: Practice and Research, 2003, 55(4), 222–229.

5.

Garman, A. N. “Assessing Candidates for Leadership Positions.” In R. Lowman (ed.), California School of Organizational Studies: Handbook of Organizational Consulting Psychology: A Comprehensive Guide to Theory, Skills, and Techniques (pp. 185–211). San Francisco: Jossey-Bass, 2002.

6.

Bartram, D. “Assessment in Organizations.” Applied Psychology: An International Review, 2004, 53(2), 237–259.

7.

McCall, M. “Identifying Leadership Potential in Future International Executives: Developing a Concept.” Consulting Psychology Journal, 1994, 46(1), 49–63.

8.

Freedman, A. M. “Pathways and Crossroads to Institutional Leadership.” Consulting Psychology Journal: Practice and Research, 1998, 50(3), 131–151.

9.

Riggio, R. E., Riggio, H. R., Salinas, C., and Cole, E. J. “The Role of Social and Emotional Communication Skills in Leader Emergence Effectiveness.” Group Dynamics: Theory, Research, and Practice, 2003, 7(2), 83–103.

10.

Fletcher, C. “Impression Management in the Selection Interview.” In R. A. Giacalone and P. Rosenfeld (eds.), Impression Management in the Organization. Hillsdale, N.J.: Erlbaum, 1989.

11.

Levinson, H. “Organizational Character.” Consulting Psychology Journal: Practice and Research, 1997, 49, 246–255.

12.

Sperry, L. “Character Assessment in the Executive Selection Process.” Consulting Psychology Journal: Practice and Research, 1999, 51(4), 211–217.

13.

Thomas, J. L., Dickson, M. W., and Bliese, P. D. “Using Personal Values and Motives to Predict Success as a Leader in the U.S. Army Reserve Training Corps.” The Leadership Quarterly, 12, 181–196.

14.

Coyne, I., and Bartram, D. “Personnel Managers’ Perceptions of Dishonesty in the Workplace.” Human Resource Management Journal, 2000, 10(3), 38–45.

15.

Jenkins, A. Companies’ Use of Psychometric Testing and the Changing Demand for Skills: A Review of the Literature. London, England: London School of Economics and Political Science, Center for the Economics of Education, 2001.

16.

Sperry, “Character Assessment in the Executive Selection Process.”

17.

Ibid.

18.

Thomas and others, “Using Personal Values and Motives to Predict Success.”

19.

Schein, E. H. Organizational Culture and Leadership: A Dynamic View (2nd ed.). San Francisco: Jossey-Bass, 1992.

20.

Baum, J. R., and Locke, E. A. “The Relationship of Entrepreneurial Traits, Skills, and Motivation to Subsequent Venture Growth.” Journal of Applied Psychology, 2004, 89(4), 587–598.

21.

Ryan, A. M., and Sackett, P. R. “Relationships between Graduate Training, Professional Affiliation, and Individual Psychological Assessment Practices for Personnel Decisions.” Personnel Psychology, 1992, 45, 363–387.

22.

Sessa, V. I., and Taylor, J. J. Executive Selection: Strategies for Success. San Francisco: Jossey-Bass, 2000.

23.

Huffcutt, A. I., Conway, J. M., Roth, P. L., and Stone, N. J. “Identification and Meta-Analytic Assessment of Psychological Constructs Measured in Employment Interviews.” Journal of Applied Psychology, 2001, 86(5), 897–913.

24.

Garman, “Assessing Candidates for Leadership Positions.”

25.

Task Force on Assessment Center Guidelines. “Guidelines and Ethical Considerations for Assessment Center Operations.” Public Personnel Management, 1998, 18, 457–470.

26.

Ritchie, R. J. “Using the Assessment Center Method to Predict Senior Management Potential.” Consulting Psychology Journal, 1994, 46(1), 16–23.

27.

Schmidt, F. L., and Hunter, J. E. “The Validity and Utility of Selection Methods in Personnel Psychology: Practical and Theoretical Implications of 85 Years of Research Findings.” Psychological Bulletin, 1998, 124, 262–274. Also see Ryan and Sackett, “Relationships between Graduate Training, Professional Affiliation, and Individual Psychological Assessment Practices for Personnel Decisions.”

28.

Young, B. S., Arthur, W. Jr., and Finch, J. “Predictors of Managerial Performance: More Than Cognitive Ability.” Journal of Business and Psychology, 2000, 15, 53–72.

29.

Miner, J. B., Smith, N. R., and Bracker, J. S. “Role of Entrepreneurial Task Motivation in the Growth of Technologically Innovative Firms: Interpretations from Follow-up Data.” Journal of Applied Psychology, 1994, 79, 627–630.

30.

Hogan, J., and Holland, B. “Using Theory to Evaluate Personality and Job-Performance Relations: A Socioanalytic Perspective.” Journal of Applied Psychology, 2003, 88, 100–112.

31.

Hurtz, G. M., and Donovan, J. J. “Personality and Job Performance: The Big Five Revisited.” Journal of Applied Psychology, 2000, 85, 869–879.

32.

Kaplan, R. S., and Atkinson, A. A. Advanced Management Accounting. Upper Saddle River, N.J.: Prentice Hall, 1998.

33.

Ibid.

34.

Ibid.

35.

Ibid.

36.

Kaplan, R. S., and Norton, D. P. “Using the Balanced Scorecard as a Strategic Management System.” Harvard Business Review, 1996, 74, 75–85; Kaplan, R. S., and Norton, D. P. “Strategy Maps.” Strategic Finance, 2004, 85, 26–35.

37.

Simons, R. Performance Measurement and Control Systems for Implementing Strategy. Upper Saddle River, N.J.: Prentice Hall, 2000.

38.

Sloan, E. B. “Assessing and Developing Versatility: Executive Survival Skill for the Brave New World.” Consulting Psychology Journal, 1994, 46(1), 1061–1087.

39.

Stogdill, R. M., and Coons, A. E. (eds.). Leader Behavior: Its Description and Measurement. Columbus: Ohio State University, Bureau of Business Research, 1957.

40.

Bass, B. M., and Avolio, B. J. Multifactor Leadership Questionnaire. Palo Alto, Calif.: Consulting Psychologists Press, 1990.

41.

Smither, J. W., London, M., Flautt, R., Vargas, Y., and Kucine, I. “Can Executive Coaches Enhance the Impact of Multisource Feedback on Behavior Change? A Quasi-Experimental Field Study.” Personnel Psychology, 2003, 56(1), 23–44.

42.

Waldman, D. A., Atwater, L. E., and Antonioni, D. “Has Multisource Feedback Gone Amok?” Academy of Management Executive, 1998, 12(2), 86–94.

43.

Greguras, G. J., Robie, C., Schleicher, D. J., and Goff, M. III. “A Field Study of the Effects of Rating Purpose on the Quality of Multisource Ratings.” Personnel Psychology, 2003, 56, 1–21.

44.

McCauley, C. D., Ruderman, M. S., Ohlott, P. J., and Morrow, J. E. “Assessing the Developmental Components of Managerial Jobs.” Journal of Applied Psychology, 1994, 79(4), 544–560.

45.

Kincaid, S. B., and Gordick, D. “The Return on Investment of Leadership Development: Differentiating Our Discipline.” Consulting Psychology Journal: Practice and Research, 2003, 55(1), 47–57.

46.

Spencer, L. “The Economic Value of Emotional Intelligence Competencies and EIC-Based HR Programs.” In C. Cherniss and D. Goleman (eds.), The Emotionally Intelligent Workplace: How to Select for, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations. San Francisco: Jossey-Bass, 2001.

47.

Cascio, W. F. “Executive and Managerial Assessment: Value for the Money?” Consulting Psychology Journal, 1994, 46(1), 42–48.

48.

Spencer, “Economic Value of Emotional Intelligence Competencies and EIC-Based HR Programs.”

49.

Garman, “Assessing Candidates for Leadership Positions.”

Chapter Three: Shifting the Emphasis of Leadership Development

1.

Albert, S., Ashforth, B., and Dutton, J. “Organizational Identity and Identification: Charting New Waters and Building New Bridges.” Academy of Management Review, 2000, 25, 13–17.

2.

Day, D. V., Gronn, P., and Salas, E. “Leadership Capacity in Teams.” Leadership Quarterly, 2004, 15, 857–880; O’Connor, P.M.G., and Quinn, L. “Organizational Capacity for Leadership.” In C. D. McCauley and E. Van Velsor (eds.), The Center for Creative Leadership Handbook of Leadership Development (pp. 417–437). San Francisco: Jossey-Bass, 2004.

3.

Sedikides, C., and Brewer, M. B. (eds.). Individual Self, Relational Self, Collective Self. Philadelphia: Psychology Press, 2001.

4.

Lord, R. G., and Brown, D. J. Leadership Processes and Follower Self-Identity. Mahwah, N.J.: Erlbaum, 2004, 6.

5.

Weick, K. E. “The Collapse of Sensemaking in Organizations: The Mann Gulch Disaster.” Administrative Science Quarterly, 1993, 38, 628–652.

6.

Kahane, A. Solving Tough Problems: An Open Way of Talking, Listening, and Creating New Realities. San Francisco: Berrett-Koehler, 2004.

7.

Ibid., 32–33.

8.

Day, D. V. “Leadership Development: A Review in Context.” Leadership Quarterly, 2000, 11, 581–613.

9.

O’Connor and Quinn, “Organizational Capacity for Leadership.”

10.

Palus, C., McCauley, C., and Drath, W. Connected Leadership Practice. Unpublished manuscript, Greensboro, N.C., Center for Creative Leadership, 2005.

Chapter Four: Getting Leader Development Right

1.

Kotter, J.P. The General Managers. New York: Free Press, 1982.

2.

McCall, M. W. Jr., Lombardo, M., and Morrison, A. The Lessons of Experience. New York: Free Press, 1988.

3.

Ghosn, C., and Ries, P. Shift: Inside Nissan’s Historic Revival. New York: Currency/Doubleday, 2003.

4.

Yost, P. R., Mannion-Plunkett, M., McKenna, R. B., and Homer, L. “Lessons of Experience: Personal and Situational Factors That Drive Growth.” In R. B. McKenna (Chair), Leadership Development: The Strategic Use of On-the-Job Assignments. Symposium conducted at the Society for Industrial/ Organizational Psychology, San Diego, 2001.

5.

Mahler, W. R., and Wrightnour, W. F. Executive Continuity: How to Build and Retain an Effective Management Team. Homewood, Ill.: Dow Jones-Irwin, 1973.

6.

Sorcher, M. “Are You Picking the Right Leaders?” Harvard Business Review, 2002 (February), 78–85.

7.

Charan, R., Drotter, S., and Noel, J. The Leadership Pipeline. San Francisco: Jossey-Bass, 2001.

8.

Spreitzer, G. M., McCall, M. W. Jr., and Mahoney, J. “Early Identification of International Executives.” Journal of Applied Psychology, 1997, 82(1), 6–29.

9.

Gabarro, J. J. The Dynamics of Taking Charge. Boston: Harvard Business School Press, 1987.

10.

Welch, J., and Byrne, J. A. Jack: Straight from the Gut. New York: Warner Books, Inc., 2001, 168.

11.

Kidder, T. The Soul of a New Machine. New York: Random House, 1997.

12.

Peters, T. J., and Austin, N. A Passion for Excellence: The Leadership Difference. New York: Warner Books, 1986.

13.

Hollenbeck, G. P. “Coaching Executives: Individual Leader Development.” In R. Silzer (ed.), The 21st Century Executive (pp. 137–167). San Francisco: Jossey-Bass, 2001.

Chapter Five: Best Practices in the Use of Proactive Influence Tactics by Leaders

1.

Research programs that identified distinct types of influence tactics are described in Yukl, G. Leadership in Organizations (6th ed.). Upper Saddle River, N.J.: Prentice Hall, 2006.

2.

Examples of the way leaders use inspirational talks to motivate commitment by followers is described in books such as the following: Bass, B. M. Leadership and Performance beyond Expectations. New York: Free Press, 1985; Conger, J. A. The Charismatic Leader: Behind the Mystique of Exceptional Leadership. San Francisco: Jossey-Bass, 1989.

3.

Studies on situational determinants of tactic use include Yukl, G., Guinan, P. J., and Sottolano, D. “Influence Tactics Used for Different Objectives with Subordinates, Peers, and Superiors.” Group and Organization Management, 1995, 20, 272–296.

4.

Studies on cross-cultural determinants of tactic use include Kennedy, J., Fu, P.P., and Yukl, G. “Influence Tactics across Twelve Cultures.” In W. Mobley and P. Dorfman (eds.), Advances in Global Leadership, Vol. 3 (pp. 127–148). Oxford, England: JAI Press, 2003; Yukl, G., Fu, P. P., and McDonald, R. “Cross-Cultural Differences in Perceived Effectiveness of Influence Tactics for Initiating or Resisting Change.” Applied Psychology: An International Review, 2003, 52, 68–82.

5.

Studies on effectiveness of different tactics include Yukl, G., and Tracey, B. “Consequences of Influence Tactics Used with Subordinates, Peers, and the Boss.” Journal of Applied Psychology, 1992, 77, 525–535; Yukl, G., Chavez, C., and Seifert, C. F. “Assessing the Construct Validity and Utility of Two New Influence Tactics.” Journal of Organizational Behavior, 2005, 26(6), 705–725.

6.

An example of research on tactic combinations is the following: Falbe, C. M., and Yukl, G. “Consequences for Managers of Using Single Influence Tactics and Combinations of Tactics.” Academy of Management Journal, 1992, 35, 638–653.

7.

An example of research on sequencing of tactics is the following: Yukl, G., Falbe, C. M., and Youn, J. Y. “Patterns of Influence Behavior for Managers.” Group and Organization Management, 1993, 18, 5–28.

8.

This example comes from the research by Fu, P. P., and Yukl, G. “Perceived Effectiveness of Influence Tactics in the United States and China.” Leadership Quarterly, 2000, 11, 251–266.

9.

See Yukl, Leadership in Organizations.

10.

Examples of research on resistance tactics include the following: Yukl and others, “Cross-Cultural Differences in Perceived Effectiveness of Influence Tactics for Initiating or Resisting Change.”

11.

See Yukl, G., and Lepsinger, R. Flexible Leadership: Creating Value by Balancing Multiple Challenges and Choices. San Francisco: Jossey-Bass, 2004.

12.

Seifert, C., Yukl, G., and McDonald, R. “Effects of Multisource Feedback and a Feedback Facilitator on the Influence Behavior of Managers towards Subordinates.” Journal of Applied Psychology, 2003, 88, 561–569.

Chapter Six: Creating the Conditions for Success

1.

Mumford, M. D., and Gustafson, S. B. “Creativity Syndrome: Integration, Application, and Innovation.” Psychological Bulletin, 1988, 103, 27–43.

2.

Damanpour, F. “Organizational Innovation: A Meta-Analysis of Effects of Determinants and Moderators.” Academy of Management Journal, 1991, 34, 555–590; Cardinal, L. B. “Technological Innovation in the Pharmaceutical Industry: The Use of Organizational Control on Managing Research and Development.” Organization Science, 2001, 12, 19–37; Feurer, R., Chaharbaghi, K., and Wargin, J. “Creative Teams at Hewlett-Packard.” Human Resource Management International Digest, 1996, 4, 17–21; Rich, J. D., and Weisberg, R. W. “Creating All in the Family: A Case Study in Creative Thinking.” Creativity Research Journal, 2004, 16, 247–259.

3.

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7.

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Brophy, D. R. “Understanding, Measuring, and Enhancing Individual Creative Problem-Solving Efforts.” Creativity Research Journal, 1998, 11, 123–150; Mumford, M. D., Mobley, M. I., Uhlman, C. E., Reiter-Palmon, R., and Doares, L. “Process Analytic Models of Creative Capacities.” Creativity Research Journal, 1991, 4, 91–122.

9.

Mumford, M. D., Baughman, W. A., and Sager, C. E. “Picking the Right Material: Cognitive Processing Skills and Their Role in Creative Thought.” In M. A. Runco (ed.), Critical Creative Processes (pp. 19–68). Cresskill, N.J.: Hampton, 2003; Ward, T. B., Patterson, M. J., and Sifonis, C. M. “The Role of Specificity and Abstraction in Creative Idea Generation.” Creativity Research Journal, 2004, 16, 1–9.

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26.

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38.

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40.

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41.

Mumford, M. D., Scott, G. M., Gaddis, B., and Strange, J. M. “Leading Creative People: Orchestrating Expertise and Relationships.” Leadership Quarterly, 2002, 13, 705–750.

42.

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44.

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45.

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52.

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53.

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54.

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56.

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57.

Mumford, M. D., Marks, M. A., Connelly, M. S., Zaccaro, S. T., and Reiter-Palmon, R. “Development of Leadership Skills: Experiences and Timing.” Leadership Quarterly, 2000, 11, 87–114; Mumford and others, “Leading Creative People.”

58.

Mumford, M. D., Connelly, M. S., and Gaddis, B. “How Creative Leaders Think: Experimental Findings and Cases.” Leadership Quarterly, 2003, 14, 411–432.

59.

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60.

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62.

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100.

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101.

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102.

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Paine, Value Shift.

59.

Kohlberg, L. The Psychology of Moral Development: The Nature and Validity of Moral Stages, Vol. 2. San Francisco: Harper & Row, 1984.

60.

Rest, J. R., Narvaez, D., Bebeau, J. J., and Thoma, S. J. Postconventional Moral Thinking: A Neo-Kohlbergian Approach. Mahwah, N.J.: Lawrence Erlbaum, 1999.

61.

Dukerich, J. M., Nichols, M. L., Elm, D. R., and Vollrath, D. A. “Moral Reasoning in Groups: Leaders Make a Difference.” Human Relations, 1990, 43, 473–493.

62.

James, H. S. “Reinforcing Ethical Decision Making through Organizational Structure.” Journal of Business Ethics, 2000, 28, 43–58.

63.

Werhane, Moral Imagination and Management Decision-Making.

64.

Paine, “Managing for Organizational Integrity.”

65.

Eisenberg, M. “Emotion, Regulation, and Moral Development.” Annual Review of Psychology, 2000, 51, 665–697.

66.

Salovey, P., Hsee, C. K., and Mayer, J. D. “Emotional Intelligence and the Self-Regulation of Affect.” In D. M. Wegner and J. W. Pennebaker (eds.), Handbook of Mental Control (pp. 258–277). Englewood Cliffs, N.J.: Prentice Hall, 1993.

67.

Trevino, L. K., and Weaver, G. R. Managing Ethics in Business Organizations: Social Scientific Perspectives. Stanford, Calif.: Stanford University Press, 2003.

68.

Adams, J. S., Taschcian, A., and Shore T. H. “Codes of Ethics as Signals for Ethical Behavior.” Journal of Business Ethics, 2001, 29, 199–211.

69.

Gross-Schaefer, A., Trigilio, J., Negus, J., and Ro, C. “Ethics Education in the Workplace: An Effective Tool to Combat Employee Theft.” Journal of Business Ethics, 2000, 26, 89–100.

70.

Northwestern Mutual Life. “Fear and Violence in the Workplace: A Survey Documenting the Experience of American Workers.” In G. VandenBos and E. Z. Bulatao (eds.), Violence on the Job: Identifying Risks and Developing Solutions (pp. 385–397). Washington, D.C.: American Psychological Association, 1996.

71.

Valentine, S., and Barnett, T. “Ethics Code Awareness, Perceived Ethical Values, and Organizational Commitment.” Journal of Personal Sales and Management, 2003, 23, 359–367.

72.

Van Velsor, C. D., and McCauley, C. D. “Introduction: Our View of Leadership Development.” In C. D. McCauley and E. Van Velsor (eds.), The Center for Creative Leadership Handbook of Leadership Development (pp. 1–22). San Francisco: Jossey-Bass, 2004.

73.

Hosmer, L. T. “Trust: The Connecting Link between Organizational Theory and Philosophical Ethics.” Academy of Management Review, 1995, 20, 379–403.

74.

Dirks, K. T., and Ferrin, D. “Trust in Leadership: Meta-Analytic Findings and Implications for Research.” Journal of Applied Psychology, 2002, 87, 611–628.

75.

Kottler, P., and Lee, N. Corporate Social Responsibility: Doing the Most Good for Your Company and Your Cause. New York: Wiley, 2005.

76.

Waddock, S. A., and Graves, S. B. “The Corporate Social Performance-Financial Performance Link.” Strategic Management Journal, 1997, 18, 303–319.

77.

Reidenbach, R. E., and Robin, D. P. “A Conceptual Model of Corporate Moral Development.” Journal of Business Ethics, 1991, 10, 273–284.

78.

Ciulla, J. (ed.). Ethics: The Heart of Leadership (2nd ed). Westport, Conn.: Praeger, 2004.

Chapter Eight: Best Practices in Team Leadership

1.

Zaccaro, S. J., Rittman, A. L., and Marks, M. A. “Team Leadership.” Leadership Quarterly, 2001, 12, 451–483.

2.

Foels, R., Driskell, J. E., Mullen, B., and Salas, E. “The Effects of Demographic Leadership on Group Member Satisfaction: An Integration.” Small Group Research, 2000, 31, 676–701.

3.

Burke, C. S., Stagl, K. C., Klein, C., Goodwin, G. F., Salas, E., and Halpin, S. “What Types of Leader Behaviors Are Functional in Teams?: A Meta-analysis.” Leadership Quarterly, 2006, 288–307.

4.

Day, D. V., Gronn, P., and Salas, E. “Leadership Capacity in Teams.” Leadership Quarterly, 2004, 15, 857–880.

5.

Hackman, J. R. Leading Teams: Setting the Stage for Great Performances. Boston: Harvard Business School Press, 2002.

6.

Yukl, G., and Van Fleet, D. “Theory and Research on Leadership in Organizations.” In M. D. Dunnette and L. M. Hough (eds.), Handbook of Industrial and Organizational Psychology (pp. 147–197). Palo Alto, Calif.: Consulting Psychologists Press, 1992; Ziegert, J. C. A Unified Theory of Team Leadership: Towards a Comprehensive Understanding of Leading Teams. Paper presented at the 19th annual conference of the Society for Industrial and Organizational Psychology, Chicago, April 2004.

7.

Burke and others, “Leader Behaviors in Teams.”

8.

Ibid.

9.

Hackman, Leading Teams.

10.

Ibid.

11.

Wageman, R. “How Leaders Foster Self-Managing Team Effectiveness: Design Choices versus Hands-On Coaching.” Organization Science, 2001, 12, 559–577.

12.

Salas, E., Stagl, K. C., Burke, C. S., and Goodwin, G. F. “Fostering Team Effectiveness in Organizations: Toward an Integrative Theoretical Framework of Team Performance.” In J. W. Shuart, W. Spaulding, and J. Poland (eds.), Modeling Complex Systems: Motivation, Cognition and Social Processes. Nebraska Symposium on Motivation, 51. Lincoln: University of Nebraska Press, in press.

13.

Cannon-Bowers, J. A., Tannenbaum, S. I., Salas, E., and Volpe, C. E. “Defining Team Competencies and Establishing Team Training Requirements.” In R. Guzzo, E. Salas, and Associates (eds.), Team Effectiveness and Decision Making in Organizations (pp. 333–380). San Francisco: Jossey-Bass, 1995; Marks, M. A., Mathieu, J. E., and Zaccaro, S. J. “A Temporally Based Framework and Taxonomy of Team Process.” Academy of Management Review, 2001, 26, 356–376.

14.

Kozlowski, S.W.J., and Klein, K. “A Multilevel Approach to Theory and Research in Organizations: Contextual, Temporal, and Emergent Processes.” In Multilevel Theory, Research, and Methods in Organizations: Foundations, Extensions, and New Directions (pp. 3–90). San Francisco: Jossey-Bass, 2000; Kozlowski, S.W.J., Gully, S. M., Nason, E. R., and Smith, E. M. “Developing Adaptive Teams: A Theory of Compilation and Performance across Levels and Time.” In D. R. Ilgen and E. D. Pulakos (eds.), The Changing Nature of Work and Performance: Implications for Staffing, Personnel Actions, and Development (pp. 240–292). San Francisco: Jossey-Bass, 1999.

15.

Hackman, J. R. “The Design of Work Teams.” In J. Lorsch (ed.), Handbook of Organizational Behavior (pp. 315–342). Englewood Cliffs, N.J.: Prentice-Hall, 1987.

16.

Hackman, J. R., and Oldham, G. R. Work Redesign. Reading, Mass.: Addison-Wesley, 1980.

17.

Hackman, Leading Teams.

18.

Ibid.

19.

Saavedra, R., Earley, P. C., and Van Dyne, L. “Complex Interdependence in Task-Performing Groups.” Journal of Applied Psychology, 1993, 1, 61–72.

20.

Janz, B. D., Colquitt, J. A., and Noe, R. A. “Knowledge Worker Team Effectiveness: The Role of Autonomy, Interdependence, Team Development, and Contextual Support Variables.” Personnel Psychology, 1997, 50, 877–903.

21.

Campion, M. A., Medsker, G. J., and Higgs, A. C. “Relations between Work Group Characteristics and Effectiveness: Implications for Designing Effective Work Groups.” Personnel Psychology, 1993, 46, 823–850; Campion, M. A., Papper, E. M., and Medsker, G. J. “Relations between Work Team Characteristics and Effectiveness: A Replication and Extension.” Personnel Psychology, 1996, 49, 429–452.

22.

Mathieu, J. E., and Ruddy, T. M. “External Leadership and Statistical Process Control Influences on Team Processes and Performance: A Quasi-Experiment.” In J. R. Rentsch (Chair), Keys to High Team Performance on Complex Tasks. Symposium presented at the 20th annual conference of the Society for Industrial and Organizational Psychology, Los Angeles, April 2005.

23.

Shea, G. P., and Guzzo, R. A. “Groups as Human Resources.” In G. R. Ferris and K. M. Rowland (eds.), Research in Personnel and Human Resource Management, Vol. 5 (pp. 323–356). Greenwich, Conn.: JAI Press, 1987; Thomas, E. J. “Effects of Facilitative Role Interdependence on Group Functioning.” Human Relations, 1957, 10, 347–366.

24.

Fleishman, E. A. “Twenty Years of Consideration and Structure.” In E. A. Fleishman and J. G. Hunt (eds.), Current Developments in the Study of Leadership (pp. 1–40). Carbondale: Southern Illinois University Press, 1973.

25.

DeShon, R. P., Kozlowski, S.W.J., Schmidt, A. M., Milner, K. R., and Wiechmann, D. “A Multiple Goal, Multilevel Model of Feedback Effects on the Regulation of Individual and Team Performance in Training.” Journal of Applied Psychology, in press.

26.

Rutkowski, K. A., and Steelman, L. A. “Testing a Path Model for Antecedents of Accountability.” Journal of Management Development, 2005, 24, 473–486.

27.

Weldon, E., and Weingart, L. R. “Group Goals and Group Performance.” British Journal of Social Psychology, 1993, 32, 307–334.

28.

Hackman, Leading Teams.

29.

Fleishman, “Twenty Years.”

30.

Hass, M. Organizing Knowledge Work: A Study of Project Teams at an International Development Agency. Unpublished doctoral dissertation, Cambridge, Mass.: Harvard University, 2002.

31.

Fleishman, “Twenty Years.”

32.

Hackman, Leading Teams.

33.

Murphy, K. R., and Cleveland, J. N. Understanding Performance Appraisal: Social, Organizational, and Goal-Based Perspectives. Thousand Oaks, Calif.: Sage, 1995.

34.

Hackman, Leading Teams.

35.

Eisenhardt, K. M., and Schoonhoven, C. B. “Organizational Growth: Linking Founding Team Strategy, Environment, and Growth among U.S. Semi-Conductor Ventures, 1978–1988.” Administrative Science Quarterly, 1990, 35, 484–503.

36.

Hackman, Leading Teams.

37.

Eaton, N. K., and Neff, J. F. “The Effects of Tank Crew Turbulence on Tank Gunner Performance.” ARI Technical Paper 350. Alexandria, Va.: U.S. Army Research Institute for the Behavioral and Social Sciences, September 1978.

38.

Katz, R. “The Effects of Group Longevity on Project Communication and Performance.” Administrative Science Quarterly, 1982, 27, 81–104.

39.

Burke, C. S., Stagl, K. C., Salas, E., Pierce, L., and Kendall, D. L. “Understanding Team Adaptation: A Conceptual Analysis and Model.” Journal of Applied Psychology, in press.

40.

Fleishman, “Twenty Years.”

41.

Korsgaard, M. A., Schweiger, D. M., and Sapienza, H. J. “Building Commitment, Attachment, and Trust in Strategic Decision-Making Teams: The Role of Procedural Justice.” Academy of Management Journal, 1993, 38, 60–84.

42.

Graen, G. B., and Uhl-Bien, M. “Relationship-Based Approach to Leadership: Development of Leader-Member Exchange (LMX) Theory of Leadership over 25 Years: Applying a Multi-Level Multi-Domain Perspective.” Special Issue: Leadership: The Multiple-Level Approaches, Part 1. Leadership Quarterly, 1995, 6, 219–247.

43.

Hackman, Leading Teams.

44.

Ibid.

45.

Mohrman, S. A., Cohen, S. G., and Mohrman, A. M. Designing Team-Based Organizations. San Francisco: Jossey-Bass, 1995.

46.

Fleishman, E. A., Mumford, M. D., Zaccaro, S. J., Levin, K. Y., Korotkin, A. L., and Hein, M. B. “Taxonomic Efforts in the Description of Leader Behavior: A Synthesis and Functional Interpretation.” Leadership Quarterly, 1991, 4, 245–287.

47.

Hackman, Leading Teams.

48.

Welch, J., and Welch, S. Winning. New York: HarperCollins, 2005.

49.

Bass, B. M. Leadership and Performance beyond Expectations. New York: Free Press, 1985; House, R. J. “A 1976 Theory of Charismatic Leadership.” In J. G. Hunt and L. L. Larsen (eds.), Leadership: The Cutting Edge. Carbondale: Southern Illinois University Press, 1977.

50.

Hershock, R. J., Cowman, C. D., and Peters, D. “From Experience: Action Teams That Work.” Journal of Product Innovation Management, 1994, 11, 95–104.

51.

Klein, C., Stagl, K. C., Salas, E., Van Eynde, D. F., and Parker, C. “Leading from Within: Transformational Leadership in NASA’s Space Shuttle Mission Management Team.” Under review.

52.

Hackman, Leading Teams.

53.

House, R. J., and Shamir, B. “Toward the Integration of Transformational, Charismatic, and Visionary Theories.” In M. M. Chemers and R. Ayman (eds.), Leadership Theory and Research: Perspective and Directions (pp. 245–270). New York: Academic Press, 1993.

54.

Bass, B. M. Bass and Stogdill’s Handbook of Leadership. New York: Free Press, 1990; Bass, B. M. Transformational Leadership: Individual, Military and Educational Impact. Mahwah, N.J.: Erlbaum, 1998.

55.

Hackman, Leading Teams.

56.

Ibid.

57.

Fleishman and others, “Taxonomic Efforts.”

58.

Kozlowski, S.W.J., Gully, S. M., Salas, E., and Cannon-Bowers, J. A. “Team Leadership and Development: Theory, Principles, and Guidelines for Training Leaders and Teams.” In M. Beyerlein, S. Beyerlein, and D. Johnson (eds.), Advances in Interdisciplinary Studies of Work Teams: Team Leadership, Vol. 3 (pp. 253–292). Greenwich, Conn.: JAI Press, 1996.

59.

Hackman, Leading Teams.

60.

Hackman and Oldham, Work Redesign.

61.

Cummings, T. G. “Self-Regulating Work Groups: A Socio-Technical Synthesis.” Academy of Management Review, 1978, 3, 625–634.

62.

Deci, E. L. Intrinsic Motivation. New York: Plenum, 1975.

63.

Manz, C. C., and Sims, H. P. SuperLeadership. New York: Berkley Books, 1990.

64.

Hackman, “Design of Work Teams.”

65.

Ibid.

66.

Hackman, J. R. “Group Influences on Individuals in Organizations.” In. M. D. Dunnette and L. M. Hough (eds.), Handbook of Industrial and Organizational Psychology, Vol. 3. (pp. 143–193). Palo Alto, Calif.: Consulting Psychologists Press, 1992.

67.

Hyatt, D. E., and Ruddy, T. R. “An Examination of the Relationship between Work Group Characteristics and Performance: Once More into the Breech.” Personnel Psychology, 1997, 50, 553–585.

68.

Ibid.

69.

Sundstrom, E., McIntyre, M., Halfhill, T., and Richards, H. “Work Groups: From the Hawthorne Studies to Work Teams of the 1990s and Beyond.” Group Dynamics, 2000, 4, 44–67.

70.

Fleishman, “Twenty Years.”

71.

Hackman, Leading Teams.

72.

Kozlowski and others, “Team Leadership and Development.”

73.

Kets de Vries, M.F.R. “Leadership Group Coaching in Action: The Zen of Creating High Performance Teams.” Academy of Management Executive, 2005, 19, 61–76.

74.

Fleishman and others, “Taxonomic Efforts.”

75.

Bell, S.T. Team Composition Variables and Team Performance: A Comprehensive Meta-Analysis. Poster session presented at the 20th annual conference of the Society for Industrial and Organizational Psychology Conference, Los Angeles, April 2005; Kozlowski, S.W.J., and Bell, B. S. “Work Groups and Teams in Organizations.” In W. C. Borman, D. R. Ilgen, and R. J. Klimoski (eds.), Handbook of Psychology: Industrial and Organizational Psychology, Vol. 12 (pp. 333–375). London, England: Wiley, 2003.

76.

Kameda, T., Stasson, M. F., Davis, J. H., Parks, C. D., and Zimmerman, S. K. “Social Dilemmas, Subgroups, and Motivation Loss in Task-Oriented Groups: In Search of an ‘Optimal’ Team Size in Division of Work.” Social Psychology Quarterly, 1992, 55, 47–56.

77.

Steiner, I. D. Group Process and Productivity. NewYork: Academic Press, 1972.

78.

Kidd, J. S. “A Comparison of One-, Two-, and Three-Man Work Units under Various Conditions of Workload.” Journal of Applied Psychology, 1961, 45, 195–200; O’Connell, M. S., Doverspike, D., and Cober, A. B. “Leadership and Semiautonomous Work Team Performance.” Group and Organization Management, 2002, 27, 50–65.

79.

Kameda and others, “Social Dilemmas, Subgroups, and Motivation Loss”; Wageman, R. “Interdependence and Group Effectiveness.” Administrative Science Quarterly, 1995, 40, 145–180.

80.

Driskell, J. E., Hogan, R., and Salas, E. “Personality and Group Performance.” In Group Processes and Intergroup Relations: Review of Personality and Social Psychology (pp. 91–112). Beverly Hills, Calif.: Sage, 1987; Jackson, S. E., and Joshi, A. “Research on Domestic and International Diversity in Organizations: A Merger That Works?” In N. Anderson, D. Ones, H. Sinangil, and C. Viswesvaran (eds.), Handbook of Industrial, Work and Organizational Psychology (pp. 206–231). London: Sage, 2001.

81.

Kozlowski and Bell, “Work Groups and Teams.”

82.

Barry, B., and Stewart, G. L. “Composition, Process, and Performance in Self-Managed Groups: The Role of Personality.” Journal of Applied Psychology, 1997, 82, 62–78.

83.

Hackman, Leading Teams.

84.

Ibid.

85.

Wageman, “How Leaders Foster Self-Managing Team Effectiveness”; Mohrman and others, Designing Team-Based Organizations; Wageman, “Interdependence and Group Effectiveness”; Pritchard, R. D., Jones, S., Roth, P., Stuebing, K., and Ekeberg, S. “Effects of Group Feedback, Goal Setting, and Incentives on Organizational Productivity.” Journal of Applied Psychology, 1988, 73, 337–358.

86.

Bass, Leadership and Performance.

87.

Druskat, V. U., and Kayes, D. C. “The Antecedents of Team Competence: Toward a Fine-Grained Model of Self-Managing Team Effectiveness.” Research on Managing Groups and Teams, 1999, 2, 201–231.

88.

Gladstein, D. L. “Groups in Context: A Model of Task Group Effectiveness.” Administrative Science Quarterly, 1984, 29, 499–517.

89.

Vroom, V. H. Work and Motivation. New York: Wiley, 1964.

90.

Fleishman and others, “Taxonomic Efforts.”

91.

Gibson, C. B., and Kirkman, B. L. “Our Past, Present, and Future in Teams: The Role of Human Resource Professionals in Managing Team Performance.” In A. I. Kraut and A. K. Korman (eds.), Evolving Practices in Human Resource Management: Responses to a Changing World of Work (pp. 90–117). San Francisco: Jossey-Bass, 1999.

92.

Whitsett, D. A., and Yorks, L. “Looking Back at Topeka: General Foods and the Quality-of-Work-Life Experiment.” California Management Review, 1983, 25, 93–109.

93.

Bennis, W. The Leadership Advantage: Leader to Leader. Hoboken, N.J.: Jossey-Bass, 1999; Stagl, K. C., Salas, E., Rosen, M. A., Priest, H. A., Burke, C. S., Goodwin, G. F., and Johnston, J. H. “Distributed Team Performance: A Multilevel Review of Distribution, Demography, and Decision-Making.” In F. Yammarino and F. Dansereau (eds.), Multi-Level Issues in Organizations, Elsevier, in press.

94.

Hyatt and Ruddy, “Relationship between Work Group Characteristics and Performance.”

95.

Janz and others, “Knowledge Worker Team Effectiveness.”

96.

Lanzetta, J. T., and Roby, T. B. “Effects of Work Group Structure and Certain Task Variables on Group Performance.” Journal of Abnormal and Social Psychology, 1956, 53, 307–314.

97.

Ancona, D. G., and Caldwell, D. F. “Bridging the Boundary: External Activity Performance in Organizational Teams.” Administrative Science Quarterly, 1992, 37, 634–655.

98.

Griffin, A., and Hauser, J. R. “Integrating R&D and Marketing: A Review and Analysis of the Literature.” Journal of Product Innovation Management, 1996, 13, 191–215.

99.

Hackman, Leading Teams.

100.

Ancona and Caldwell, “Bridging the Boundary.”

101.

Campbell, J. P., and Kuncel, N. R. “Individual and Team Training.” In Anderson and others, Handbook of Industrial, Work and Organizational Psychology (pp. 272–312).

102.

Campbell, J. P., McCloy, R. A., Oppler, S. H., and Sager, C. E. “A Theory of Performance.” In N. Schmitt and W. C. Borman (eds.), Personnel Selection in Organizations (pp. 35–70). San Francisco: Jossey-Bass, 1993.

103.

Freeman, C., and Simmon, D. A. Taxonomy of Crew Resource Management: Information Processing Domain. In R. S. Jensen (ed.), Proceedings of the 6th Annual International Symposium on Aviation Psychology (pp. 391–397). Columbus: Ohio State University, 1991.

104.

Salas, E., Fowlkes, J. E., Stout, R. J., Milanovich, D. M., and Prince, C. “Does CRM Training Improve Teamwork Skills in the Cockpit?: Two Evaluation Studies.” Human Factors, 1999, 41, 326–343.

105.

Hackman, Leading Teams.

106.

Wageman, “Interdependence and Group Effectiveness.”

107.

Ibid.

108.

Hackman, J. R., and Wageman, R. “A Theory of Team Coaching.” Academy of Management Review, 2005, 30, 269–287, at 269.

109.

Salas, E., Rozell, D., Mullen, B., and Driskell, J. E. “The Effect of Team Building on Performance: An Integration.” Small Group Research, 1999, 30, 309–329.

110.

Burns, G. “The Secrets of Team Facilitation.” Training and Development, 1995, 49, 46–52; Tannenbaum, S. I., Smith-Jentsch, K. A., and Behson, S. J. “Training Team Leaders to Facilitate Team Learning and Performance.” In J. A. Cannon-Bowers and E. Salas (eds.), Making Decisions under Stress: Implications for Individual and Team Training (pp. 247–270). Washington, D.C.: APA, 1998.

111.

Hackman, Leading Teams.

112.

Hackman and Wageman, “A Theory of Team Coaching.”

113.

Yammarino, F. J. “Group Leadership: A Levels of Analysis Perspective.” In M. A. West (Ed.), Handbook of Work Group Psychology. London, England: Wiley, 1996.

114.

Hackman and Wageman, “A Theory of Team Coaching.”

115.

Gersick, C.J.G. “Time and Transition in Work Teams: Toward a New Model of Group Development.” Academy of Management Journal, 1988, 31, 9–41; Gersick, C.J.G. “Marking Time: Predictable Transitions in Task Groups.” Academy of Management Journal, 1989, 31, 12–37.

116.

Tannenbaum and others, “Training Team Leaders.”

117.

Smith-Jentsch, K. A., Salas, E., and Brannick, M. T. “Leadership Style as a Predictor of Teamwork Behavior: Setting the Stage by Managing Team Climate.” In K. Nilan (Chair), Understanding Teams and the Nature of Teamwork. Symposium presented at the 9th annual conference of the Society for Industrial and Organizational Psychology, Nashville, April 1994.

118.

Edmondson, A. “Psychological Safety and Learning Behavior in Work Teams.” Administrative Science Quarterly, 1999, 44, 350–383.

119.

Marks, M. A., Zaccaro, S. J., and Mathieu, J. E. “Performance Implications of Leader Briefings and Team-Interaction Training for Team Adaptation to Novel Environments.” Journal of Applied Psychology, 2000, 85, 971–986.

120.

Hackman, Leading Teams.

121.

Bass, Transformational Leadership.

122.

Gully, S. M, Incalcaterra, K. A., Joshi A., and Beaubien, J. M. “A Meta-Analysis of Team Efficacy, Potency, and Performance: Interdependence and Level of Analysis as Moderators of Observed Relationships.” Journal of Applied Psychology, 2002, 87, 819–832.

123.

Edmondson, A. C. “Speaking Up in the Operating Room: How Team Leaders Promote Learning in Interdisciplinary Action Teams.” Journal of Management Studies, 2003, 40, 1419–1452.

124.

Hackman, Leading Teams.

125.

Hackman and Wageman, “Theory of Team Coaching.”

126.

Fleishman, “Twenty Years.”

127.

Kozlowski and others, “Team Leadership and Development.”

128.

Hackman, Leading Teams.

129.

Tannenbaum and others, “Training Team Leaders.”

130.

Kozlowski and others, “Team Leadership and Development”; Smith-Jentsch, K. A., Blickensderfer, E., Salas, E., and Cannon-Bowers, J. A. “Helping Team Members Help Themselves: Propositions for Facilitating Guided Team Self-Correction.” Advances in Interdisciplinary Studies of Work Teams, 2000, 6, 55–72.

131.

Tannenbaum and others, “Training Team Leaders.”

132.

Salas, E., Burke, C. S., and Stagl, K. C. “Developing Teams and Team Leaders: Strategies and Principles.” In D. Day, S. J. Zaccaro, and S. M. Halpin (eds.), Leader Development for Transforming Organizations (pp. 325–357). Mahwah, N.J.: Erlbaum, 2004.

133.

Stogdill, R. M. Handbook of Leadership: A Survey of Theory and Research. New York: Free Press, 1974, 7.

134.

Bass, B. M., and Avolio, B. J. “Transformational Leadership: A Response to Critiques.” In J. G. Hunt, B. R. Baliga, H. P. Dachler, and C. A. Schriesheim (eds.), Emerging Leadership Vistas (pp. 49–80). Lexington, Mass.: D. C. Heath, 1993; Salas, E., Stagl, K. C., and Burke, C. S. “25 Years of Team Effectiveness in Organizations: Research Themes and Emerging Needs.” In C. L. Cooper and I. T. Robertson (eds.), International Review of Industrial and Organizational Psychology (pp. 47–91). New York: Wiley, 2004.

Chapter Nine: Best Practices in Leading Organizational Change

1.

Bridges, W. Managing Transitions: Making the Most of Change. Reading, Mass.: Wesley, 1991.

2.

See, for example, Hamel, G. Leading the Revolution. Boston: Harvard Business School Press, 2000.

3.

O’Toole, J. Leading Change. San Francisco: Jossey-Bass, 1995.

4.

Marks, M. L. Charging Back Up the Hill: Workplace Recovery after Mergers, Acquisitions, and Downsizings. San Francisco: Jossey-Bass, 2003.

5.

Cartwright, S., and McCarthy, S. “Developing a Framework for Cultural Due Diligence in Mergers and Acquisitions.” In G. K. Stahl and M. E. Mendenhall (eds.), Mergers and Acquisitions: Managing Culture and Human Resources (pp. 253–267). Stanford, Calif.: Stanford Business Books, 2005; Ashkenas, R. N., and Francis, S. C. “Integration Managers: Special Leaders for Special Times.” Harvard Business Review, 2000, 78(6), 130–145.

6.

DeMeuse, K., and Marks, M. L. Resizing the Organization—Managing Layoffs, Divestitures, and Closings: Maximizing Gain While Minimizing Pain. San Francisco: Jossey-Bass, 2003; Cascio, W. F., Young, C. E., and Morris, J. R. “Financial Consequences of Employment-Change Decisions in Major U.S. Corporations.” Academy of Management Journal, 1997, 40(5), 1175–1189.

7.

Marks, M. L., and Mirvis, P. H. Joining Forces: Making One Plus One Equal Three in Mergers, Acquisitions, and Alliances. San Francisco: Jossey-Bass, 1998.

8.

Bridges, Managing Transitions.

9.

Marks, M. L., and DeMeuse, K. “Resizing the Organization: Maximizing the Gain While Minimizing the Pain of Layoffs, Divestitures, and Closings.” Organizational Dynamics, 2005, 34(4), 19–35.

10.

Wiley, J. W., and Moechnig, K. R. “The Effects of Mergers and Acquisitions on Organizational Climate.” Paper presented at the Society of Industrial/Organizational Psychologists, Los Angeles, April 2005.

11.

Greenberg, J. R. “The Latest AMA Survey on Downsizing.” Compensation and Benefits Review, 1990, 22, 66–71.

12.

Cameron, K. S., Sutton, R. I., and Whetten, D. A. Readings in Organizational Decline: Frameworks, Research, and Prescriptions. Cambridge, Mass.: Ballinger, 1987.

13.

Latack, J. C., and Dozier, J. B. “After the Axe Falls: Job Loss as a Career Transition.” Academy of Management Review, 1986, 11, 375–392.

14.

Catalino, R., Rook, K., and Dooley, D. “Labor Markets and Help Seeking: A Test of the Employment Security Hypothesis.” Journal of Health and Social Behavior, 1986, 27, 227–237; Volinn, E., Lai, D., McKinney, S., and Loesser, J. D. “When Back Pain Becomes Disabling: A Regional Analysis.” Pain, 1998, 33, 33–39.

15.

Lewin, K. “Frontiers in Group Dynamics.” Human Relations, 1947, 1, 5–41.

16.

Ibid.

17.

Carr, Adrian. “Understanding Emotion and Emotionality in a Process of Change.” Journal of Organizational Change Management, 2001, 14(5), 421–434; Huy, Q. N. “Emotional Capability, Emotional Intelligence, and Radical Change.” Academy of Management Review, 1999, 24(2), 325–345; Kusstatscher, V., and Cooper, C. Managing Emotions in Mergers and Acquisitions. London: Edward Elgar Publishing, 2005; Marks, M. L., and Mirvis, P. H. “Making Mergers and Acquisitions Work: Strategic and Psychological Preparation.” Academy of Management Executive, 2001, 15(2), 35–47.

18.

Urch Druskat, V., and Wol, S. B. “Building the Emotional Intelligence of Groups.” Harvard Business Review, 2001, 79(3), 80–90.

19.

Greiner, L. E., and Cummings, T. G. “Wanted: OD More Alive Than Dead!” Journal of Applied Behavioral Science, 2004, 40, 374–391.

20.

Ross, J., and Staw, B. M. “Organizational Escalation and Exit: Lessons from the Shoreham Nuclear Power Plant.” Academy of Management Journal, 1993, 36(4), 701–732.

21.

Ciulla, J. B. The Working Life. New York: Times Books, 2000.

22.

Marks, Charging Back Up the Hill.

23.

Coch, L., and French, J.R.P. Jr. “Overcoming Resistance to Change.” Human Relations, August 1948, 512–532; Kotter, J. P. “Leading Change: Why Transformation Efforts Fail.” Harvard Business Review, 1995 (March–April), 61–73.

24.

Pascale, R., Millemann, M., and Gioja, L. “Changing the Way We Change.” Harvard Business Review, 1997, 75(6), 126–139.

25.

Kotter, “Leading Change.”

26.

Chattopadyhah, P., Glick, W. H., and Huber, G. P. “Organizational Actions in Response to Threats and Opportunities.” Academy of Management Journal, 2001, 44(5), 937–955.

Chapter Ten: Best Practices in Leading at Strategic Levels

1.

Kochan, T. A. “Addressing the Crisis in Confidence in Corporations: Root Causes, Victims and Strategies for Reform.” Academy of Management Executive, 2002, 16, 139–141.

2.

McWilliams, A., and Siegel, D. “Corporate Social Responsibility: A Theory of the Firm Perspective.” Academy of Management Review, 2001, 26, 117–227.

3.

Thomas, T., Schermerhorn, J. R. Jr., and Dienhart, J. W. “Strategic Leadership of Ethical Behavior in Business.” Academy of Management Executive, 2004, 18(2), 56–66.

4.

Donaldson, T., and Preston, L. “The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications.” Academy of Management Review, 1995, 20, 65–91; McWilliam, A., Siegel, D., and Wright, P. M. “Corporate Social Responsibility: Strategic Implications.” Journal of Management Studies, 2006, 43, 1–18; Waldman, D. A., Sully, M., Washburn, N., and House, R. J. “Cultural and Leadership Predictors of Corporate Social Responsibility Values of Top Management: A GLOBE Study of 15 Countries.” Journal of International Business Studies, in press.

5.

Ghoshal, S. “Bad Management Theories Are Destroying Good Management Practices.” Academy of Management Learning and Education, 2005, 4, 75–91, at 76.

6.

Porter, M.E. Competitive Strategy: Techniques for Analyzing Industries and Firms. New York: Free Press, 1980.

7.

Hillman, A. J., and Keim, G. D. “Shareholder Value, Stakeholder Management, and Social Issues: What’s the Bottom Line?” Strategic Management Journal, 2001, 22, 125–139.

8.

Carmeli, A., Gilat, A., and Waldman, D. A. “The Role of Perceived Organizational Performance in Member Identification, Behavioral Integration, and Job Performance.” Under revision for the Journal of Management Studies, 2006.

9.

Thomas and others, “Strategic Leadership of Ethical Behavior”; Waldman, D. A., Ramirez, G. G., House, R. J., and Puranam, P. “Does Leadership Matter?: CEO Leadership Attributes under Conditions of Perceived Environmental Uncertainty.” Academy of Management Journal, 2001, 44, 134–143.

10.

Porter, Competitive Strategy.

11.

Geiger, M. A., and Taylor, P. L. III. “CEO and CFO Certifications of Financial Information.” Accounting Horizons, 2003, 17, 357–368.

12.

Solomon, D. “Corporate Governance (A Special Report): At What Price? Critics Say the Cost of Complying with Sarbanes-Oxley Is a Lot Higher Than It Should Be.” Wall Street Journal, October 17, 2005, p. R3.

13.

Henry, D., and Borrus, A. “Honesty Is a Pricey Policy: Execs Are Grumbling about the Steep Costs of Complying with New Financial Controls.” Business Week, October 27, 2003, p. 100.

14.

Bass, B. M. Leadership and Performance beyond Expectations. New York: Free Press, 1985; Bass, B. M. “Does the Transactional-Transformational Leadership Paradigm Transcend Organizational and National Boundaries?” American Psychologist, 1997, 52, 130–139; Pawar, B. S., and Eastman, K. K. “The Nature and Implications of Contextual Influences on Transformational Leadership: A Conceptual Examination.” Academy of Management Review, 1997, 22, 80–109; Conger, J. A., and Kanungo, R. N. Charismatic Leadership in Organizations. Thousand Oaks, Calif.: Sage, 1998; Shamir, B., House, R. J., and Arthur, M. B. “The Motivational Effects of Charismatic Leadership: A Self-Concept Based Theory.” Organization Science, 1993, 4, 577–594.

15.

House, R. J., and Howell, J. M. “Personality and Charismatic Leadership.” Leadership Quarterly, 1992, 3, 81–108.

16.

Kohlberg, L. “Moral Stages and Moralization: The Cognitive-Developmental Approach.” In T. Likona (ed.), Moral Development and Behavior: Theory, Research, and Social Issues (pp. 31–53). Austin, TX: Holt, Rinehart and Winston, 1976.

17.

Winter, D. G. “A Motivational Model of Leadership: Predicting Long-Term Management Success from TAT Measures of Power Motivation and Responsibility.” Leadership Quarterly, 1991, 2, 67–80.

18.

Olsen, L. Making Corporate Responsibility Work: Lessons from Real Business. Report issued by the Ashridge Centre for Business and Society and the British Quality Foundation, 2004. [http://www.qualityfoundation.co.uk/pub_reports.htm].

19.

Kohlberg, “Moral Stages and Moralization.”

20.

Daft, R. L. The Leadership Experience (3rd ed.). Cincinnati, OH: South-Western, 2005.

21.

Millar, M. “Gillette Executives Expect Takeover Windfall.” 2005. [http://www.personneltoday.com/Articles/Article.aspx?liArticleID=27721andPrinterFriendly=true].

22.

Kohlberg, “Moral Stages and Moralization.”

23.

Conger and Kanungo, Charismatic Leadership in Organizations; Kouzes, J. M., and Posner, B. Z. The Leadership Challenge: How to Get Extraordinary Things Done in Organizations. San Francisco: Jossey-Bass, 1987; Nanus, B. Visionary Leadership. San Francisco: Jossey-Bass, 1992; Sashkin, “Visionary Leader.”

24.

Berson, Y., Shamir, B., Avolio, B. J., and Popper, M. “The Relationship between Vision Strength, Leadership Style, and Context.” Leadership Quarterly, 2001, 12, 53–73; Conger and Kanungo, Charismatic Leadership in Organizations; House, R. J. “Value Based Leadership.” Personalführung, June 1995, 476–479; Nanus, Visionary Leadership.

25.

Nanus, Visionary Leadership; Sashkin, “Visionary Leader.”

26.

Shamir, B. “The Charismatic Relationship: Alternative Explanations and Predictions.” Leadership Quarterly, 1991, 2, 81–104.

27.

Collins, J. C., and Porras, J. I. “Building Your Company’s Vision.” Harvard Business Review, 1996 (September–October), 65–77, at 70.

28.

Carmeli and others, “The Role of Perceived Organizational Performance.”

29.

Gottlieb, J. Z., and Sanzgiri, J. “Towards an Ethical Dimension of Decision Making in Organizations.” Journal of Business Ethics, 1996, 15, 1275–1285.

30.

Senge, P. M. The Fifth Discipline: The Art and Practice of the Learning Organization. New York: Doubleday, 1990.

31.

Pearce, C. L., and Conger, J. A. “All Those Years Ago: The Historical Underpinnings of Shared Leadership.” In C. L. Pearce and J. A. Conger (eds.), Shared Leadership: Reframing the Hows and Whys of Leadership (pp. 1–18). Thousand Oaks, Calif.: Sage, 2003, 1.

32.

Bass, Leadership and Performance beyond Expectations; Manz, C. C., and Sims, H. P. Jr. “Superleadership: Beyond the Myth of Heroic Leadership.” Organizational Dynamics, 1991, 19, 18–35; Manz, C. C., and Sims, H. P. Jr. The New SuperLeadership: Leading Others to Lead Themselves. San Francisco: Berrett-Koehler, 2001; Tichy, N. M., and Devanna, M. A. The Transformational Leader. New York: Wiley, 1986.

33.

Youngdahl, W., Waldman, D. A., and Anders, G. “Leading the Total Quality Transformation at Goodyear-Oxo, Mexico: An Interview with Hugh Pace.” Journal of Management Inquiry, 1998, 7, 59–65.

34.

Conger and Kanungo, Charismatic Leadership in Organizations.

35.

Porter, M. E., and Kramer, M. R. “The Competitive Advantage of Corporate Philanthropy.” Harvard Business Review, 2002, 80, 56–69.

36.

Ibid.

37.

Waldman, D. A., Siegel, D., and Javidan, M. “Components of CEO Transformational Leadership and Corporate Social Responsibility.” Journal of Management Studies, in press.

38.

Herman, S. W., and Schaefer, A. G. Spiritual Goods: Faith Traditions and the Practice of Business. Charlottesville, Va.: Philosophy Documentation Center, 2001; Neal, J. A. “Work as a Service to the Divine: Giving Our Gifts Selflessly and with Joy.” Applied Behavioral Scientist, 2000, 43(8), 116–133.

39.

Carmeli and others, “Perceived Organizational Performance”; Shamir, B., House, R. J., and Arthur, M. B. “The Motivational Effects of Charismatic Leadership: A Self-Concept Based Theory.” Organization Science, 1993, 4, 577–594.

40.

Van Knippenberg, D., and Hogg, M. “A Social Identity Model of Leadership Effectiveness in Organizations.” Research in Organizational Behavior, 2003, 25, 243–295.

41.

Gardner, W. L., and Avolio, B. J. “The Charismatic Relationship: A Dramaturgical Perspective.” Academy of Management Review, 1998, 23, 32–58.

42.

Marks, M. L., and Mirvis, P. H. Joining Forces: Making One Plus One Equal Three in Mergers, Acquisitions, and Alliances. San Francisco: Jossey-Bass, 1998.

43.

Gadiesh, O., Buchanan, R., Daniell, M., and Ormiston, C. “The Leadership Testing Ground.” Journal of Business Strategy, 2002, 23(2), 12–17, at 13.

44.

Schneider, B. “The People Make the Place.” Personnel Psychology, 1987, 40, 437–454.

45.

Ibid.; Schneider, B., Smith, D. B., Taylor, S., and Fleenor, J. “Personality and Organizations: A Test of the Homogeneity of Personality Hypothesis.” Journal of Applied Psychology, 1998, 83, 462–470.

46.

Shamir and others, “Motivational Effects of Charismatic Leadership.”

47.

Lachman, R., Nedd, A., and Hinings, C. R. “Analyzing Cross-National Management and Organizations: A Theoretical Framework.” Management Science, 1994, 40, 40–55; Pant, P. N., and Lachman, R. “Value Incongruity and Strategic Choice.” Journal of Management Studies, 1998, 35, 195–212.

Chapter Eleven: Best Practices in Corporate Boardroom Leadership

1.

Finegold, D., and Lawler, E. USC/Mercer Corporate Board Survey. Los Angeles: University of Southern California, Center for Effective Organizations, 2004.

2.

Conger, J. A., Lawler, E. E., and Finegold, D. L. Corporate Boards: New Strategies for Adding Value at the Top. San Francisco: Jossey-Bass, 2001.

3.

Daily, C. M., and Dalton, D. R. “CEO and Board Chair Roles Held Jointly or Separately: Much Ado about Nothing.” Academy of Management Executive, 1997, 11(3), 11-20.

4.

Miller, W. “Make It Chairman and CEO.” Industry Week, January 6, 1997, p. 50.

5.

Dalton, D. R., Daily, C. M., Ellstrand, A. E., and Johnson, J. L. “Meta-Analytic Reviews of Board Composition, Leadership Structure, and Financial Performance.” Strategic Management Journal, 1998, 19, 269–290.

6.

Conger and others, Corporate Boards, 61.

7.

Henderson, D. “Redraw the Line between the Board and the CEO.” Harvard Business Review, 1995 (March–April), 160.

8.

Ibid., 162.

9.

Ibid.

10.

Spencer Stuart Board Index. New York: Spencer Stuart, 2004.

11.

These responsibilities are derived from ones identified in Paul Firstenberg and Burton Malkiel’s article in the Sloan Management Review, “The Twenty-First Century Boardroom: Who Will Be in Charge?” (Fall 1994), 31–32.

12.

Lawler, E. E., and Finegold, D. L. “The Changing Face of Corporate Boards.” Sloan Management Review, 2005, 46(2), 67–70.

Chapter Thirteen: Best Practices in Leading Diverse Organizations

1.

Offermann, L. R., and Phan, L. U. “Culturally Intelligent Leadership for a Diverse World.” In R. Riggio, S. E. Murphy, and F. Pirozzolo (eds.), Multiple Intelligences and Leadership (pp. 187–214). Mahwah, N.J.: Erlbaum, 2002.

2.

Bargh, J. A. “The Cognitive Monster: The Case against the Controllability of Automatic Stereotype Effects.” In S. Chaiken and Y. Trope (eds.), Dual-Process Theories in Social Psychology (pp. 361–382). New York: Guilford, 1999.

3.

Williams, K. Y., and O’Reilly, C. A. “Demography and Diversity in Organizations: A Review of 40 Years of Research.” Research in Organizational Behavior, 1998, 20, 77–140.

4.

Tsui, A. S., Egan, T. D., and O’Reilly, C. A. III. “Being Different: Relational Demography and Organizational Attachment.” Administrative Science Quarterly, 1992, 37, 549–579.

5.

Sanchez, J. I., and Brock, P. “Outcomes of Perceived Discrimination among Hispanic Employees: Is Diversity Management a Luxury or a Necessity?” Academy of Management Journal, 1996, 39, 704–718.

6.

Elron, E. “Top Management Teams within Multinational Corporations: Effects of Cultural Heterogeneity.” Leadership Quarterly, 1997, 8, 393–412.

7.

Williams, M. L., and Bauer, T. N. “The Effect of a Managing Diversity Policy on Organizational Attractiveness.” Group and Organizational Management, 1994, 19, 295–308.

8.

Wright, P., Ferris, S. P., Hiller, J. S., and Krull, M. “Competitiveness through Management of Diversity: Effects on Stock Price Valuation.” Academy of Management Journal, 1995, 38, 272–287.

9.

Kanter, R.M. Men and Women of the Corporation. New York: Basic Books, 1977.

10.

Bobo, L. D. “Prejudice as Group Position: Microfoundations of a Sociological Approach to Racism and Race Relations.” Journal of Social Issues, 1999, 55, 445–472.

11.

Schreiber, C. “Changing Places: Men and Women in Transitional Occupations.” Cambridge, Mass.: MIT Press, 1979; Fairhurst, G., and Snavely, B. “A Test of the Social Isolation of Male Tokens.” Academy of Management Journal, 1983, 26, 353–361; O’Farrell, B., and Harlan, S. “Craftworkers and Clerks: The Effect of Male Coworker Hostility on Women’s Satisfaction with Nontraditional Jobs.” Social Problems, 1982, 29, 252–264.

12.

Reskin, B. F., McBrier, D. B., and Kmec, J. A. “The Determinants and Consequences of Workplace Sex and Race Composition.” Annual Review of Sociology, 1999, 25, 335–361.

13.

Hewstone, M., Martin, R., Hammer-Hewstone, C., Crisp, R. J., and Voci, A. “Majority-Minority Relations in Organizations: Challenges and Opportunities.” In M. A. Hogg and D. J. Terry (eds.), Social Identity Processes in Organizational Contexts: Philadelphia. Psychology Press, 2001.

14.

Roccas, S., and Brewer, M. “Social Identity Complexity.” Personality and Social Psychology Review, 2002, 6, 88–106.

15.

Hofstede, G. Cultures and Organizations: Software of the Mind. London, England: McGraw-Hill, 1991.

16.

Tsui, A. S., and O’Reilly, C. A., III. “Beyond Simple Demographic Effects: The Importance of Relational Demography in Superior-Subordinate Dyads.” Academy of Management Journal, 1989, 32, 402–423.

17.

Chong, L.M.A., and Thomas, D. C. “Leadership Perceptions in Cross-Cultural Context.” Leadership Quarterly, 1997, 8, 275–293.

18.

Hall, E.T. The Silent Language. Greenwich, Conn.: Fawcett Premier Book, 1959, 39.

19.

Offermann, L. R., and Hellmann, P. S. “Culture’s Consequences for Leadership Behavior: National Values in Action.” Journal of Cross-Cultural Psychology, 1997, 28, 342–351.

20.

Hoppe, M. “Cross-Cultural Issues in Leadership Development.” In C. D. McCauley, R. S. Moxley, and E. Van Velsor (eds.), Handbook of Leadership Development (pp. 336–378). San Francisco: Jossey-Bass, 1998.

21.

Markus, H. R., Kitayama, S., and Heiman, R. “Culture and ‘Basic’ Psychological Principles.” In E. T. Higgins and A. W. Kruglanski (eds.), Social Psychology: Handbook of Basic Principles (pp. 857–914). New York: Guilford, 1996.

22.

Offermann, L. R., Schroyer, C. J., and Green, S. K. “Leader Attributions for Subordinate Performance Consequences for Subsequent Leader Interactive Behaviors and Ratings.” Journal of Applied Social Psychology, 1998, 28, 1125–1139.

23.

Hermans, H.J.M., and Kempen, H.J.G. “Moving Cultures: The Perilous Problems of Cultural Dichotomies in a Globalizing Society.” American Psychologist, 1998, 53, 1111–1120.

24.

Leslie, J. B., Gryskiewicz, N. D., and Dalton, M. A. “Understanding Cultural Influences on the 360-Degree Feedback Process.” In W. W. Tornow and M. London (eds.), Maximizing the Value of 360-Degree Feedback: A Process for Successful Individual and Organizational Development. (pp. 196–216). San Francisco: Jossey-Bass, 1998.

25.

Dalton, M. “Developing Leaders for Global Roles.” In McCauley and others, Handbook of Leadership Development (pp. 379–402), at 386.

26.

Schmidt, S. M., and Yeh, R. “The Structure of Leader Influence: A Cross-National Comparison.” Journal of Cross-Cultural Psychology, 1992, 23, 251–264.

27.

Swisher, K. “Diversity’s Learning Curve: Multicultural Training’s Challenges Include Undoing Its Own Mistakes. Washington Post, February 5, 1995, pp. H1, H4.

28.

Sessa, V. “Managing Diversity at the Xerox Corporation: Balanced Workforce Goals and Caucus Groups.” In S. E. Jackson (ed.), Diversity in the Workplace: Human Resources Initiatives (pp. 37–64). New York: Guilford, 1992.

29.

Conference Board. Managing Diversity for Sustained Competitiveness: AConference Report. Report No. 1195–97-CH. New York: Author, 1997.

30.

Grimsley, K. D. “The World Comes to the American Workplace.” Washington Post, March 20, 1999, pp. A1–A12.

31.

Harvey, M., and Buckley, M. R. “Assessing the ‘Conventional Wisdoms’ of Management for the 21st Century Organization.” Organizational Dynamics, 2002, 30, 368–378.

32.

Miroshnik, V. “Culture and International Management: A Review.” Journal of Management Development, 2002, 21, 521–544.

33.

Anonymous. Black Enterprise, 2005 (December), 141–144, at 144.

34.

McGuire, G. M. “Do Race and Gender Affect Employee’s Access to Help From Mentors? Insights From the Study of a Large Corporation.” In A. J. Murrell, F. J. Crosby, and R. J. Ely (eds.), Mentoring Dilemmas: Developmental Relationships within Multicultural Organizations, 1999 (pp. 105–120). Mahwah, NJ: Lawrence Erlbaum.

Chapter Fourteen: Best Practices in Cross-Cultural Leadership

1.

Black, J. S., Morrison, A. J., and Gregerson, H. B. Global Explorers: The Next Generation of Leaders. New York: Rutledge, 1999, 20.

2.

Javidan, M., and House, R. J. “Cultural Acumen for the Global Manager: Lessons from Project GLOBE.” Organizational Dynamics, 2001, 29(4), 289–305, 291. Note that Ivestor was later removed by his board, in part because of cultural insensitivity.

3.

Ibid., 291.

4.

See Black and others, Global Explorers, 6; and The New Global Assignment: Developing and Retaining Future Leaders of the Global Enterprise. Washington, D.C.: Corporate Executive Board Global Leadership Council, 2000, viii.

5.

Quelch, J. A., and Bloom, H. “Ten Steps to a Global Human Resources Strategy.” Strategy and Business, 1999, 14(1), 2–13, 3.

6.

Goldsmith, M., Greenberg, C. L., Robertson, A., and Hu-Chin, M. Global Leadership: The Next Generation. Upper Saddle River, N.J.: Prentice Hall/Financial Times, 2003, 7.

7.

Javidan and House, “Cultural Acumen for the Global Manager,” 290.

8.

For more detailed information on this perspective see Ghoshal, S., and Bartlett, C. A. The Individualized Corporation. New York: HarperCollins, 1997; Bartlett, C., and Ghoshal, S. Managing across Borders: The Transnational Solution. Boston: Harvard Business School Press, 1989; Pfeiffer, J. Competitive Advantages through People. Boston: Harvard Business School Press, 1994; Michaels, E., Handfield-Jones, H., and Axelrod, B. The War for Talent. Boston: Harvard Business School Press, 2001.

9.

Harvey, M. G., Buckley, M. R., and Novicevic, M. M. “Strategic Global Human Resource Management: A Necessity When Entering Emerging Markets.” In G. R. Ferris (ed.), Research in Personnel and Human Resource Management, 19 (pp. 1–52). Amsterdam: JAI Press, 2000.

10.

As quoted in Rosen, R., Digh, P., Singer, M., and Phillips, C. Global Literacies. New York: Simon & Schuster, 2000, 32.

11.

Javidan and House, “Cultural Acumen for the Global Manager.”

12.

Harvey, M., and Novicevic, M. M. “The Hypercompetitive Global Marketplace: The Importance of Intuition and Creativity in Expatriate Managers.” Journal of World Business, 2002, 37(2), 127–138.

13.

Black and others, Global Explorers, xiii.

14.

Bartlett, C. A., and Ghoshal, S. “What Is a Global Manager?” Harvard Business Review, 1992, 70(5), 124–132. Note: Transnationals integrate assets, resources, and diverse people in operating units around the world. They are integrated networks of specialized yet independent units. For a full discussion of this concept, see Bartlett and Ghoshal, Managing across Borders.

15.

The New Global Assignment.

16.

Ibid., 2.

17.

Managing Mobility Matters—A European Perspective. London, England: Landwell/PriceWaterhouse Coopers, internal publication 2002.

18.

House, R. J., Hanges, P. H., Javidan, M., Dorfman, P. W., and Gupta, V. Culture, Leadership and Organizations. Thousand Oaks, Calif.: Sage, 2004.

19.

Ibid., 56.

20.

McCall, M. W., and Hollenbeck, G. P. Developing Global Executives. Boston: Harvard Business School Press, 2002, 11.

21.

Kroek, G., Von Glinow, M. A., and Wellinghoff, A. “Revealing Competencies for Global Managers: Using Decision Room Technology to Identify and Align Management Competence with Corporate Strategy.” Working Paper, Florida International University, 1999, 4.

22.

Von Glinow, M. A. “Diagnosing Best Practice in Human Resource Management Practices.” In B. Shaw and others (eds.), Research in Personnel and Human Resources, Suppl. 3 (pp. 612–637). Greenwich, Conn.: JAI Press, 1993; Teagarden, M. B., and others, “Toward a Theory of Comparative Management Research: An Idiographic Case Study of the Best International Human Resources Management Project.” Academy of Management Journal, 1995, 38, 1261–1287; House and others, Culture, Leadership and Organizations.

23.

McCall and Hollenbeck, Developing Global Executives, 127.

24.

Bird, A., and Osland, J. “Global Competencies: An Introduction.” In H. W. Lane, M. L. Maznevski, M. Mendenhall, and J. McNett (eds.), Handbook of Global Management: A Guide to Managing Complexity (pp. 57–80). Oxford, England: Blackwell Publishing, 2004.

25.

Rosen and others, Global Literacies, 58.

26.

The New Global Assignment, ix.

27.

McCall and Hollenbeck, Developing Global Executives.

28.

Earley, P. C., and Mosakowski, E. “Cultural Intelligence.” Harvard Business Review, 2004 (October), 139–146, at 140.

29.

Ibid., 143.

30.

Ibid.

31.

Ibid., 144.

32.

Ibid., 145.

33.

These quotations are taken from Warren Bennis’s On Becoming a Leader (Reading, MA: Addison-Wesley, 1989), to whom I am indebted for my appreciation of leadership development.

34.

Von Glinow, M. A., Teagarden, M. B., and Drost, E. “Converging on IHRM Best Practices: Lessons Learned from a Globally-Distributed Consortium on Theory and Practice.” Human Resource Management, 2002 (Special Issue), 123–141.

35.

Bird and Osland, “Global Competencies.”

36.

Adapted from Ibid., 59.

37.

Black and others, Global Explorers.

38.

Gregerson, H. B., Morrison, A. J., and Black, J. S. “Developing Leaders at the Global Frontier.” Sloan Management Review, 1998, 40, 21–32.

39.

McCall and Hollenbeck, Developing Global Executives, 113.

40.

The New Global Assignment.

41.

Bird and Osland, “Global Competencies,” 72.

42.

McCall and Hollenbeck, Developing Global Executives.

43.

Osland, J. “The Quest for Transformation: The Process of Global Leadership Development.” In M. E. Mendenhall, T. M. Kuhlmann, and G. K. Stahl (eds.), Developing Global Business Leaders (pp. 137–156). Westport, Conn.: Quorum Books, 2001, 142.

44.

McCall and Hollenbeck, Developing Global Executives, 180.

45.

Earley and Mosakowski, “Cultural Intelligence,” 146.

46.

Caligiuri, P. M., and Lazarova. M. (2001) “Strategic Repatriation Policies to Enhance Global Leadership Development.” In Mendenhall and others, Developing Global Business Leaders (pp. 244–256).

47.

Ibid., 244.

48.

Ibid., 251.

49.

Black and others, Global Explorers, 219.

50.

Editorial, Business Week, April 18, 2005.

51.

Javidan and House, “Cultural Acumen for the Global Manager.”

52.

McCall and Hollenbeck, Developing Global Executives, 172.

53.

Kramer, Robert. Global Talent Development, The Conference Board, 2005. [].

54.

Rosen and others, Global Literacies.

Chapter Fifteen: Getting It Right

1.

Kellerman, B. Bad Leadership: What It Is, How It Happens, Why It Matters. Boston: Harvard Business School Press, 2005; Lipman-Blumen, J. The Allure of Toxic Leaders: Why We Follow Destructive Bosses and Corrupt Politicians and How We Can Survive Them. Oxford, England: Oxford University Press, 2005.

2.

Kets de Vries, M.F.R. Leaders, Fools, and Impostors: Essays on the Psychology of Leadership. San Francisco: Jossey-Bass, 1993.

3.

Price, T. L. Understanding Ethical Failures in Leadership. Cambridge, England: Cambridge University Press, 2006; Clarke, F., Dean, G., and Oliver, K. Corporate Collapse: Accounting, Regulatory, and Ethical Failure (rev. ed.). Cambridge, England: Cambridge University Press, 2003; Lombardo, M. M., and McCauley, C. D. The Dynamics of Management Derailment. Technical Report no. 34. Greensboro, N.C.: Center for Creative Leadership, 1988.

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Coren, S., and Girgus, J. S. Seeing Is Deceiving: The Psychology of Perceptual Illusions. Hillsdale, N.J.: Lawrence Erlbaum Associates, 1978; Jones, E. E. Interpersonal Perception. New York: W. H. Freeman, 1990.

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