Chapter Capstone

We have focused on some of the important dimensions of creating and managing teams in a direct fashion. Much planning needs to precede the construction of teams, and once constructed, teams need fairly continual maintenance. To the extent that the teams are manager led, this work is the purview of the leader or manager; the more self-directing the team becomes, the more the team must do this for itself. When the team is built—in terms of the task, the people, and the process—the leader’s work does not stop. During this time, the leader needs to also assess the physical, material, economic, and staffing resources necessary for performing the work to be done. The focus of the leader should not be to presume that everything is fine, but rather to coach the team to work through the issues of task, people, and processes systematically.

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