Appendix D About the Download
by William H. Truesdell, Dory Willer
PHR/SPHR Professional in Human Resources Certification All-in-One Exam Guide
- Cover
- Title Page
- About the Authors
- Copyright Page
- Dedication
- Contents At A Glance
- Contents
- Acknowledgments
- Introduction
- Chapter 1 Human Resources Certifications
- Chapter 2 U.S. Laws and Regulations
- What You Need to Know Concerning Employee Management
- 1. When You Have One or More Employees
- 1.1 The Clayton Act (1914)
- 1.2 The Consumer Credit Protection Act (1968)
- 1.3 The Copeland “Anti-Kickback” Act (1934)
- 1.4 The Copyright Act (1976)
- 1.5 The Davis-Bacon Act (1931)
- 1.6 The Dodd-Frank Wall Street Reform and Consumer Protection Act (2010)
- 1.7 The Economic Growth and Tax Relief Reconciliation Act (EGTRRA) (2001)
- 1.8 The Electronic Communications Privacy Act (ECPA) (1986)
- 1.9 The Employee Polygraph Protection Act (1988)
- 1.10 The Employee Retirement Income Security Act (ERISA) (1974)
- 1.11 The Equal Pay Act (EPA) (Amendment to the FLSA) (1963)
- 1.12 The FAA Modernization and Reform Act (2012)
- 1.13 The Fair and Accurate Credit Transactions Act (FACT) (2003)
- 1.14 The Fair Credit Reporting Act (FCRA) (1970)
- 1.15 The Fair Labor Standards Act (FLSA) (1938)
- 1.16 The Foreign Corrupt Practices Act (FCPA) (1997)
- 1.17 The Health Information Technology for Economic and Clinical Health Act (HITECH) (2009)
- 1.18 The Health Insurance Portability and Accountability Act (HIPAA) (1996)
- 1.19 The Immigration and Nationality Act (INA) (1952)
- 1.20 The Immigration Reform and Control Act (IRCA) (1986)
- 1.21 The IRS Intermediate Sanctions (2002)
- 1.22 The Labor-Management Relations Act (LMRA) (Taft-Hartley Act) (1947)
- 1.23 The Labor-Management Reporting and Disclosure Act (Landrum-Griffin Act) (1959)
- 1.24 The Mine Safety and Health Act (1977)
- 1.25 The National Industrial Recovery Act (1933)
- 1.26 The National Labor Relations Act (Wagner Act) (NLRA) (1935)
- 1.27 The Needlestick Safety and Prevention Act (2000)
- 1.28 The Norris-LaGuardia Act (1932)
- 1.29 The Occupational Safety and Health Act (OSHA) (1970)
- 1.30 The Omnibus Budget Reconciliation Act (OBRA) (1993)
- 1.31 The Pension Protection Act (PPA) (2006)
- 1.32 The Personal Responsibility and Work Opportunity Reconciliation Act (1996)
- 1.33 The Portal-to-Portal Act (1947)
- 1.34 The Railway Labor Act (1926)
- 1.35 The Rehabilitation Act (1973)
- 1.36 The Retirement Equity Act (REA) (1984)
- 1.37 The Revenue Act (1978)
- 1.38 The Sarbanes-Oxley Act (SOX) (2002)
- 1.39 The Securities and Exchange Act (1934)
- 1.40 The Service Contract Act (SCA) (1965)
- 1.41 The Sherman Anti-Trust Act (1890)
- 1.42 The Small Business Job Protection Act (1996) (SBJPA)
- 1.43 The Social Security Act (1935)
- 1.44 The Tax Reform Act (1986)
- 1.45 The Taxpayer Relief Act (1997)
- 1.46 The Trademark Act (1946)
- 1.47 The Unemployment Compensation Amendments Act (UCA) (1992)
- 1.48 The Uniformed Services Employment and Reemployment Rights Act (USERRA) (1994)
- 1.49 The Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) (1974) [as amended by the Jobs for Veterans Act (JVA) (2008)]
- 1.50 The Wagner-Peyser Act (1933) [as amended by the Workforce Investment Act of 1998]
- 1.51 The Walsh-Healey Act (Public Contracts Act) (1936)
- 1.52 The Work Opportunity Tax Credit (WOTC) (1996)
- 1.53 Whistleblowing
- 2. When You Have 15 or More Employees
- 2.1 Americans with Disabilities Act (ADA) (1990)
- 2.2 The Civil Rights Act (Title VII) (1964)
- 2.3 The Civil Rights Act (1991)
- 2.4 The Drug-Free Workplace Act (1988)
- 2.5 The Equal Employment Opportunity Act (EEOA) (1972)
- 2.6 The Genetic Information Nondiscrimination Act (GINA) (2008)
- 2.7 Guidelines on Discrimination Because of Sex (1980)
- 2.8 The Lilly Ledbetter Fair Pay Act (2009)
- 2.9 The Pregnancy Discrimination Act (1978)
- 2.10 Uniform Guidelines on Employee Selection Procedures (1976)
- 3. When You Have 20 or More Employees
- 4. When You Have 50 to 100 Employees
- 4.1 Executive Order 11246—Affirmative Action (1965)
- 4.2 The Family and Medical Leave Act (FMLA) (1993)
- 4.3 The Mental Health Parity Act (MHPA) (1996)
- 4.4 The Mental Health Parity and Addiction Equity Act (MHPAEA) (2008)
- 4.5 The National Defense Authorization Act (2008)
- 4.6 The Patient Protection and Affordable Care Act (PPACA) (2010)
- 5. When You Have 100 or More Employees
- 6. For Federal Government Employees
- Employment Visas for Foreign Nationals
- Chapter Review
- Questions
- Is Safety the Most Important Policy?—A Case Study
- Answers
- Case Study Outcome
- Endnotes
- Chapter 3 Core Knowledge
- 23 Core Knowledge Requirements
- Needs Assessment and Analysis
- Third-Party or Vendor Selection, Contract Negotiation, and Management, Including Development of Requests for Proposals (RFPs)
- Communication Skills and Strategies (For Example: Presentation, Collaboration, Sensitivity)
- Organizational Documentation Requirements to Meet Federal and State Guidelines
- Adult Learning Processes
- Motivation Concepts and Applications
- Training Techniques (For Example: Virtual, Classroom, On-the-Job)
- Leadership Concepts and Applications
- Project Management Concepts and Applications
- Diversity Concepts and Applications (For Example: Generational, Cultural Competency, Learning Styles)
- Human Relations Concepts and Applications (For Example: Emotional Intelligence, Organizational Behavior)
- Ethical and Professional Standards
- Technology to Support HR Activities (For Example: HR Information Systems, Employee Self-Service, e-Learning, Applicant Tracking Systems)
- Qualitative and Quantitative Methods and Tools for Analysis, Interpretation, and Decision-Making Purposes (For Example: Metrics and Measurements, Cost/Benefit Analysis, Financial Statement Analysis)
- Change Management Theory, Methods, and Application
- Job Analysis and Job Description Methods
- Employee Records Management (For Example: Electronic/Paper, Retention, Disposal)
- Techniques for Forecasting, Planning, and Predicting the Impact of HR Activities and Programs Across Functional Areas
- Types of Organizational Structures (For Example: Matrix, Hierarchy)
- Environmental Scanning Concepts and Applications (For Example: Strengths, Weaknesses, Opportunities, and Threats [SWOT], and Political, Economic, Social, and Technological [PEST])
- Methods for Assessing Employee Attitudes, Opinions, and Satisfaction (For Example: Surveys, Focus Groups/Panels)
- Budgeting, Accounting, and Financial Concepts
- Risk-Management Techniques
- Chapter Review
- 23 Core Knowledge Requirements
- Chapter 4 Risk Management
- Key Legislation Governing Risk Management
- Hazard (Risk) Identification and Communication
- Investigating Complaints
- HR Technology Activities
- Occupational Injury and Illness Prevention Programs
- Return to Work Policies
- Plans to Protect Employees and Minimize Organization Liability
- Social Media, Internet, and E-mail Use Policies
- Privacy Issues
- Use of Third Parties or Vendors
- Chapter Review
- Chapter 5 Workforce Planning and Employment
- Key Legislation Governing Workforce Planning and Employment
- Equal Employment Opportunity and Affirmative Action
- Federal Contracting and Affirmative Action Requirements
- Goods and Services Contractors
- Construction Contractors
- Compliance Evaluations by OFCCP
- Affirmative Action Reporting Requirements
- Placement-Rate Goals and Good Faith Efforts
- Office of Federal Contract Compliance Programs (OFCCP)
- Outreach and Recruiting Requirements for Affirmative Action
- Recordkeeping Requirements
- Gender Discrimination and Harassment in the Workplace
- Organizational Staffing Requirements
- Job Analysis and Documentation
- Recruitment and the Application Process
- Internal and External Recruitment Sources
- State Employment Services
- Recruitment Strategies
- Applicant Tracking
- Resumes vs. Job Applications
- Invitations to Self-Identify as Part of the Application Process
- Analysis of Labor Market Data
- Diversity Management
- Measurements and Metrics of Recruitment
- The Impact of Compensation and Benefits on Recruitment and Retention
- Flexible Staffing
- Selection
- Selection Systems
- Criteria for Selection
- Employment Testing
- Job Accommodation Requests
- Documentation of Selection Decisions
- The Selection Approval Process
- Employment Policies, Practices, and Procedures
- Negotiation Skills and Techniques
- Employment Offers
- Employment Reference Checks, Background Checks, and Credit Reports
- New Employee Orientation
- Retention
- Organizational Exit
- Employee Records Management
- International Workforce Management
- Chapter Review
- Questions
- Answers
- Chapter 6 Business Management and Strategy
- Key Legislation Governing Business Management and Strategy
- Role of Human Resources in Organizations
- HR Business Management and Acumen
- Organizational Structures
- Strategic Planning
- Measuring Strategic Results
- Methods and Tools Used in Decision Making
- Organizational Vision, Mission, and Values
- Corporate Governance Compliance
- Chapter Review
- Questions
- Answers
- Chapter 7 Employee and Labor Relations
- Federal Laws That Apply to This Body of Knowledge
- Common Law and the Napoleonic Code
- Labor Laws Currently
- Employment Types
- Right to Work States
- Exceptions to Employment at Will
- Common Law Tort Claims
- Other Factors Involved in the Employment Relationship
- Workplace Policies and Procedures
- Employee Relations Programs and Organizational Culture
- Employee Complaints and Grievances
- Internal vs. External Complaints
- Collective Bargaining
- Employment Legal Issues
- Evaluating Program Effectiveness
- Developing and Implementing Strategies to Maintain a Union-Free Environment
- Chapter Review
- Questions
- Answers
- Chapter 8 Human Resource Development
- Federal Laws That Apply to This Body of Knowledge
- HR’s Role in Organizational Development (OD)
- Training and Development
- Instructional and Delivery Methods
- Talent Management
- Performance Management
- HR Interventions
- Leadership Development
- Organizational Development Initiatives
- Global Issues and Considerations
- Chapter Review
- Questions
- Answers
- Chapter 9 Compensation and Benefits
- A Total Rewards Philosophy and Strategy
- Strategic Objectives of Compensation
- Federal Laws That Impact Compensation
- Federal Agency Non-Discrimination Enforcement
- Job Evaluation
- Pay Structure
- Compa-ratios
- Base-Pay Systems
- Variations in Pay
- Types of Pay Increases
- Pay Differentials
- Payroll
- Incentive Pay
- Compensation Administration
- Exempt and Non-Exempt Status
- Strategic Objectives of Benefits
- Benefits Needs Assessment
- Federal Legislation Impacting Benefits
- Tax and Accounting Organizations with Benefits Oversight
- Fiduciary Responsibilities
- Government-Mandated Benefits
- Healthcare Benefits
- Healthcare Funding
- Healthcare Costs
- Common Benefits Provided to Employees
- Less Common Benefits Provided to Employees
- Benefits—Taxable and Non-Taxable
- Evaluating and Communicating Compensation and Benefits Programs
- Developing Employee Self-Service Technologies (ESS)
- Compensation and Benefits—International Employees
- Chapter Review
- Questions
- Answers
- Appendix A List of Common HR Acronyms
- Appendix B Federal Case Laws
- Appendix C For Additional Study
- Appendix D About the Download
- Glossary
- Index
APPENDIX
D
About the Download
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