Wendy Look has been at Google since 2012, starting out with the internal Information Technology support team (aka Techstop) and is now a technical program manager in Site Reliability Engineering (SRE) at Google Switzerland. She holds a BA degree in Japanese and Chinese from Hamilton College, and is a current MS candidate at Bentley University studying Human Factors in Information Design. She currently lives in Zurich, Switzerland, spending every sunny weekend enjoying the mountains.
Mark Adam Dallman is a technical program manager in SRE at Google, specializing in infrastructure change and capacity management. He’s studied mathematics, philosophy, and computer science at the University of Wisconsin-Madison and Columbia University. In his spare time, he enjoys cycling and playing speed chess.