About the Author

Matt LeMay is cofounder and partner at Sudden Compass, a consultancy that has helped organizations like Spotify, Clorox, and Procter & Gamble put customer centricity into practice. In his work as a technology communicator, Matt has developed and led digital transformation and data strategy workshops for companies like GE, American Express, Pfizer, McCann, and Johnson & Johnson.

Matt is the author of Product Management in Practice: A Real-world Guide to the Key Connective Role of the 21st Century (O’Reilly). He has helped build and scale product management practices at companies ranging from early-stage startups to Fortune 500 enterprises. Matt was selected as a Top 50 Product Management influencer by Product Management Year in Review for 2016 and 2015.

Previously, Matt worked as senior product manager at music startup Songza (acquired by Google), and head of consumer product at Bitly. Matt is also a musician, recording engineer, and the author of a book about singer-songwriter Elliott Smith. He lives in Santa Fe, New Mexico, with his wife Joan and their turtle Sheldon.